Xiaomi Oscillation Electric Toothbrush Pro FAQ
Overview
1. Q: What is a sonic electric toothbrush?
A: Sonic waves, also known as high-frequency oscillations, cause the water in the oral cavity to form countless invisible tiny bubbles that burst. This process generates significant energy, which disrupts tartar, dental plaque, and calculus, separating them from the teeth through this cavitation effect, thus achieving a cleaning effect.
2. Q: What are the differences between several common types of toothbrushes?
A: The differences between several common types of toothbrushes are as follows:
1. Manual toothbrush: The brushing frequency can reach up to 100-200 strokes per minute. However, improper brushing techniques can fail to effectively remove stubborn dental plaque and could potentially cause damage to the gums;
2. Rotating electric toothbrush: The brush head is relatively small, allowing it to easily reach deeper into the oral cavity. The slight oscillation generated during rotation helps promote blood circulation in the gums and also massage them. The brushing pressure is lighter than that of other regular toothbrushes, reducing the likelihood of gum bleeding;
3. Xiaomi Oscillation Electric Toothbrush Pro features a scientifically designed vertical brushing motion with high-frequency oscillations per minute, generating powerful sonic pulses for deep, effective cleaning. It can not only effectively remove dental plaque from the tooth surface but also deeply clean the gaps between the teeth, providing better protection for the gums compared to other types.
3. Q: What is a copper-free bristle implantation brush head?
A: Ordinary brush heads use metal plates to fix the bristles, which often have poor craftsmanship, and are prone to trapping dirt and fostering germs. Additionally, the chemical substances in toothpaste can easily oxidize with the metal plates, causing metal rust to form and potentially fall into the oral cavity from the structural grooves, compromising oral health and hygiene. In contrast, the Xiaomi brush head adopts a new high-density bristle implantation technology that is free from rust and metal. The base of the bristles is thermally fused into a single unit, and then secured to the the brush head using a separate component. Compared to conventional brush heads, the Xiaomi brush head avoids issues such as rust-prone metal plates and dirt-trapping grooves, making it a more environmentally friendly, hygienic, and safer choice.
Product Introduction and Usage
1. Q: Who is the Xiaomi Oscillation Electric Toothbrush Pro suitable for, and how should it be used?
A: The Xiaomi Oscillation Electric Toothbrush Pro is suitable for individuals aged 18 and above.
To use the Xiaomi Oscillation Electric Toothbrush Pro, please refer to the following steps:
1. Insert the brush head into the rotating shaft, leaving a small gap. This is necessary for proper oscillation;
2. Apply a small amount of toothpaste to the brush head;
3. Wet the brush head, place it in your mouth, and then turn on the toothbrush;
4. Hold the bristles at a 45-degree angle to the gums and gently move the brush slowly;
5. A 30-second vibration reminder will prompt you to switch to a different brushing zone;
6. After brushing, rinse your mouth with clean water.
To maintain the Xiaomi Oscillation Electric Toothbrush Pro, after brushing, rinse the toothbrush under running water and let it air-dry in a well-ventilated place.
2. Q: What is the appearance of the Xiaomi Oscillation Electric Toothbrush Pro?
A: The Xiaomi Oscillation Electric Toothbrush Pro includes a shaft at the top for attaching the brush head, a clear digital display for showing brushing modes and battery status, and a conveniently placed power button for easy operation. The overpressure notification indicator lights up when excessive force is applied, helping protect your gums during brushing. At the bottom of the handle is a rubber plug that seals the Type-C charging port, ensuring water resistance. The toothbrush comes with two interchangeable heads: a soft bristle head for gentle cleaning and a firmer one for a deeper clean. It also includes a Type-C charging cable, a user manual, a quick start guide, and a warranty notice to support a smooth and reliable using experience.
3. Q: What is the warranty period for the Xiaomi Oscillation Electric Toothbrush Pro?
A: The warranty period of the Xiaomi Oscillation Electric Toothbrush Pro is subject to the regulations of the local region/country.
4. Q: Can the Xiaomi Oscillation Electric Toothbrush Pro cause bleeding or itching during use?
A: When you use the Xiaomi Oscillation Electric Toothbrush Pro for the first time, you will have itching or slight gum bleeding, because the gums are not used to this efficient cleaning. This phenomenon usually stops within 1 to 2 weeks. If it persists for more than 2 weeks, it is that your gums are abnormal. It is recommended that you stop using it and consult your dentist.
5. Q: Is the Xiaomi Oscillation Electric Toothbrush Pro noisy?
A: Please rest assured that the sound comes from the vibration of the Xiaomi Oscillation Electric Toothbrush Pro’s motor. The sound level is below 62dB(A), which does not affect normal use.
6. Q: Is the Xiaomi Oscillation Electric Toothbrush Pro waterproof?
A: The Xiaomi Oscillation Electric Toothbrush Pro is rated IPX8 waterproof (according to the international IPX waterproof rating system ranging from IPX0 to IPX8, with higher numbers indicating better water resistance). An IPX8 rating means the toothbrush can remain submerged in water up to 2 meters deep for up to 60 minutes. It is safe for full-body rinsing. However, please avoid using the toothbrush during a shower, as high temperatures and humidity can affect the internal motor components and battery life.
Note:
Before exposing the toothbrush to water, make sure the charging port is securely covered by the waterproof rubber plug to prevent any potential performance issues.
7. Q: Is the Xiaomi Oscillation Electric Toothbrush Pro compatible with universal voltage?
A: The Xiaomi Oscillation Electric Toothbrush Pro uses a USB-A to Type-C charging cable. As long as the power adapter matches the local voltage, it can be used anywhere in the world.
8. Q: What type of battery does the Xiaomi Oscillation Electric Toothbrush Pro use, and what is its capacity?
A: The Xiaomi Oscillation Electric Toothbrush Pro is equipped with a 2200mAh lithium battery.
9. Q: Does the Xiaomi Oscillation Electric Toothbrush Pro have a mode memory function?
A: The Xiaomi Oscillation Electric Toothbrush Pro features a mode memory function. When powered on next time, it will automatically return to the last-used brushing mode.
10. Q: Does the Xiaomi Oscillation Electric Toothbrush Pro have a zone change reminder?
A: The Xiaomi Oscillation Electric Toothbrush Pro operates on a default 2 minutes brushing cycle, with a brief pause every 30 seconds to remind you to switch brushing zones.
11. Q: Are the bristles of the Xiaomi Oscillation Electric Toothbrush Pro copper-free planted?
A: The Xiaomi Oscillation Electric Toothbrush Pro adopts an advanced copper-free bristle planting technology. Compared with conventional copper-planted bristles, it eliminates the risk of copper rust. Additionally, this technology ensures the bristles are more securely fixed, reducing the chance of shedding or accidental ingestion, making the brushing experience safer and more reassuring.
12. Q: Is the brush head of the Xiaomi Oscillation Electric Toothbrush Pro compatible with other Xiaomi sonic electric toothbrushes?
A: The brush heads of the Xiaomi Oscillation Electric Toothbrush Pro are not compatible with those of models such as T300, T500, T501, or T302.
Note:
The standard package includes two brush heads: soft and clean.
13. Q: What is the operating status of the Xiaomi Oscillation Electric Toothbrush Pro when it is turned on, off, or paused?
A: The Xiaomi Oscillation Electric Toothbrush Pro operates in the following states:
1. Lift to wake: The motor remains off, and the screen lights up to display a message;
2. Power-on: The motor begins oscillating, the screen displays the current mode, and the brushing timer starts;
3. Pause: The motor stops, and a pause reminder is shown on the screen;
4. Power-off: The motor stops, and the screen turns off completely.
14. Q: How to use the button on the Xiaomi Oscillation Electric Toothbrush Pro?
A: To use the button of the Xiaomi Oscillation Electric Toothbrush Pro, please refer to the following information:
1. Turning on: Press the button to turn on the toothbrush;
2. Mode switch/pause: Within ten seconds of turning on the toothbrush, press the power button to cycle through the modes of gentle, standard, deep oscillation, smart oscillation and pause. After the toothbrush has been started for 10 seconds, press the power button to pause;
3. Turning off: After pausing, the toothbrush will turn off automatically after 12 seconds of inactivity;
4. Restart: Press and hold the power button for more than 12 seconds to restart the toothbrush.
15. Q: Is there a gap between the handle and the brush head of the Xiaomi Oscillation Electric Toothbrush Pro?
A: The Xiaomi Oscillation Electric Toothbrush Pro is designed with a 0.4-1mm gap between the handle and the brush head. This gap allows the motor’s power to be effectively transmitted to the brush head for optimal performance.
16. Q: Does the Xiaomi Oscillation Electric Toothbrush Pro have a charge-disable function?
A: The Xiaomi Oscillation Electric Toothbrush Pro features a charge-disable function. When the toothbrush is turned on and and connected to the charging cable, it will automatically power off and switch to charging mode.
17. Q: Can the Xiaomi Oscillation Electric Toothbrush Pro be taken on an airplane?
A: The Xiaomi Oscillation Electric Toothbrush Pro can be brought on an airplane.
18. Q: Where can replacement brush heads for the Xiaomi Oscillation Electric Toothbrush Pro be purchased?
A: Replacement brush heads for the Xiaomi Oscillation Electric Toothbrush Pro can be searched and purchased through the official Xiaomi website.
19. Q: How to reset the Xiaomi Oscillation Electric Toothbrush Pro?
A: To reset the Xiaomi Oscillation Electric Toothbrush Pro, press and hold the power button for 12 seconds. This will reset the toothbrush while retaining its usage data. Alternatively, you can restore factory settings through the settings menu, which will erase all data stored on the toothbrush.
20. Q: What items are included in the packaging of the Xiaomi Oscillation Electric Toothbrush Pro?
A: The items included in the packaging of the Xiaomi Oscillation Electric Toothbrush Pro are as follows:
1. Global/Thailand version:
Toothbrush handle × 1;
Toothbrush head × 2;
Charging cable × 1;
Warranty card × 1;
User manual × 1;
Quick start guide × 1;
2. EU version:
Toothbrush handle × 1;
Toothbrush head × 2;
Charging cable × 1;
Adapter (EU standard) × 1;
User manual × 1;
Quick start guide × 1.
21. Q: What are the weight and dimensions of the Xiaomi Oscillation Electric Toothbrush Pro?
A: The Xiaomi Oscillation Electric Toothbrush Pro weighs approximately 138g ± 5g (including the brush head). Its dimensions are 27.8 × 29.5 × 251 mm.
22. Q: What are the selling points of the Xiaomi Oscillation Electric Toothbrush Pro?
A: The selling points of the Xiaomi Oscillation Electric Toothbrush Pro are as follows:
1. Smart surface oscillation cleaning;
2. Large smart colour display for brushing reminders;
3. Two cushioning copper-free toothbrush heads;
4. 180-day long battery life.
23. Q: What is the battery endurance of the Xiaomi Oscillation Electric Toothbrush Pro?
A: The Xiaomi Oscillation Electric Toothbrush Pro takes approximately 6 hours to fully charge. When used twice a day for 2 minutes per session, it can last about 100 days in standard mode and up to 180 days in gentle mode.
24. Q: Where is the charging port located on the Xiaomi Oscillation Electric Toothbrush Pro?
A: The charging port of the Xiaomi Oscillation Electric Toothbrush Pro is located at the bottom of the toothbrush. Simply open the dust cover to access the port. The toothbrush uses a universal Type-C interface, allowing it to be charged with a standard adapter or a power bank.
25. Q: What brushing modes does the Xiaomi Oscillation Electric Toothbrush Pro offer?
A: The Xiaomi Oscillation Electric Toothbrush Pro offers four brushing modes:
1. Gentle mode: Ideal for beginners or individuals with sensitive gums;
2. Standard mode: Suitable for daily oral hygiene needs;
3. Deep oscillation mode: Designed for deep cleaning blind spots and gaps between teeth;
4. Smart oscillation mode: Suitable for targeted cleaning of different tooth surfaces.
If this is your first time using the toothbrush, it is recommended to start with gentle mode, which features the softest vibration and helps you get used to the brushing experience comfortably.
26. Q: What are the differences between the Xiaomi Oscillation Electric Toothbrush Pro and the Xiaomi Oscillation Electric Toothbrush?
A: The differences between the Xiaomi Oscillation Electric Toothbrush Pro and the Xiaomi Oscillation Electric Toothbrush are as follows:
1. The Xiaomi Oscillation Electric Toothbrush uses indicators for display, while the Xiaomi Oscillation Electric Toothbrush Pro features an LCD screen;
2. The Xiaomi Oscillation Electric Toothbrush does not include a smart oscillation mode, whereas the Xiaomi Oscillation Electric Toothbrush Pro supports adaptive vibration for different tooth surfaces;
3. The Xiaomi Oscillation Electric Toothbrush offers 4-zone brushing reminders, while the Xiaomi Oscillation Electric Toothbrush Pro provides 6-zone brushing reminders for more precise guidance;
4. The Xiaomi Oscillation Electric Toothbrush comes with one brush head (clean), while the Xiaomi Oscillation Electric Toothbrush Pro includes two brush heads (soft and clean).
27. Q: What is the net weight of the Xiaomi Oscillation Electric Toothbrush Pro?
A: The net weight of the Xiaomi Oscillation Electric Toothbrush Pro is 138g ± 5g (including the brush head).
28. Q: What is the length of the charging cable for the Xiaomi Oscillation Electric Toothbrush Pro?
A: The charging cable for the Xiaomi Oscillation Electric Toothbrush Pro is 0.5 meters.
29. Q: What is the battery type, model, and the charging/discharging temperature range of the Xiaomi Oscillation Electric Toothbrush Pro?
A: The Xiaomi Oscillation Electric Toothbrush Pro uses an 18650 lithium rechargeable battery. The charging temperature range is 0-45°C, and the discharging temperature range is -20-60°C.
30. Q: What material is used for the handle of the Xiaomi Oscillation Electric Toothbrush Pro?
A: The handle of the Xiaomi Oscillation Electric Toothbrush Pro is made of ABS plastic.
31. Q: What is the overpressure protection function on the Xiaomi Oscillation Electric Toothbrush Pro?
A: The overpressure protection function of the Xiaomi Oscillation Electric Toothbrush Pro automatically reduces vibration intensity and frequency when excessive pressure is applied during brushing. At the same time, the Overpressure notification indicator flashes to remind you, helping protect your gums from potential damage.
32. Q: Does the Xiaomi Oscillation Electric Toothbrush Pro support connection to the Mi Home/Xiaomi Home APP?
A: The Xiaomi Oscillation Electric Toothbrush Pro does not support connection to the Mi Home/Xiaomi Home APP.
33. Q: How to connect the Xiaomi Oscillation Electric Toothbrush Pro to Bluetooth?
A: The Xiaomi Oscillation Electric Toothbrush Pro does not have Bluetooth functionality.
Troubleshooting
1. Q: Why does the Xiaomi Oscillation Electric Toothbrush Pro screen keep flashing in orange during charging?
A: When the Xiaomi Oscillation Electric Toothbrush Pro is operating and the battery is low, the charging screen will display the real-time battery level without flashing the orange indicator. A full charge takes approximately 6 hours.
Charging instructions: Open the rubber cover of the charging port, ensure the interface is dry, plug in the charging cable, and connect it to a power source.
Note:
1. The toothbrush will stop functioning while charging. At the beginning of charging, the device will vibrate once and the screen will display “Charging in progress”;
2. Charge the toothbrush on a stable and dry surface;
3. Use a 5V/1A power adapter (sold separately) for charging.
To check the battery status, please refer to the following chart:
2. Q: Why is there no response from the Xiaomi Oscillation Electric Toothbrush Pro button or during charging?
A: Try charging the Xiaomi Oscillation Electric Toothbrush Pro and check if the charging screen appears. A full charge takes about 6 hours. Then press the power button to see if it turns on normally.
If there is still no response, please contact the local after-sales service center for further assistance.
Note:
The toothbrush cannot be turned on during charging and will automatically stop working if you start charging during use. Press the power button (less than 1 second) turns the device on. Hold and press the button for a while accesses the settings menu. These are normal behaviors.
3. Q: Why does the Xiaomi Oscillation Electric Toothbrush Pro cannot be used？
A: The Xiaomi Oscillation Electric Toothbrush Pro cannot be used or turned on while charging. After the screen displays full charge, unplug the charging cable and press the power button to check if it works.
If there is still no response, please contact local after-sales customer service for further assistance.
4. Q: How long is the battery life of the Xiaomi Oscillation Electric Toothbrush Pro in different modes after a full charge?
A: After fully charged and used twice a day for 2 minutes per use (until the brush auto stops):
1. In gentle mode: up to 180 days;
2. In standard mode: up to 100 days;
3. In smart oscillation mode: up to 50 days.
Note:
Battery endurance depends on the mode and actual usage environment. Results can vary.
5. Q: Why are the bristles of the Xiaomi Oscillation Electric Toothbrush Pro slightly splayed?
A: The bristles of the Xiaomi Oscillation Electric Toothbrush Pro are made using copper-free planting technology. During manufacturing, the bristles are first polished and then embedded.
Due to pressure during the planting process, slight splaying can occur. This is normal and does not affect cleaning performance. It is safe to continue using the toothbrush.
6. Q: Why is there abnormal vibration or sound when starting the Xiaomi Oscillation Electric Toothbrush Pro?
A: A certain level of motor noise is normal in the Xiaomi Oscillation Electric Toothbrush Pro. The noise remains under 62 decibels.
If the sound becomes abnormal, please contact local after-sales customer service for further assistance.
7. Q: Why does the Xiaomi Oscillation Electric Toothbrush Pro switch modes abnormally or stop unexpectedly during switching?
A: The Xiaomi Oscillation Electric Toothbrush Pro pauses for about 1 second every 30 seconds to remind you to switch brushing zones. The screen displays “Please switch areas” during this time. This is normal.
Press the power button to turn on the toothbrush. Within 10 seconds of powering on, press again to switch brushing modes. After 10 seconds, press will enter standby mode. Hold and press the button to enter the settings menu (the toothbrush won’t operate during this time). Short press again to enter the hold to exit screen, then hold and press for 3 seconds to exit.
Low battery can also cause the toothbrush to stop suddenly. Please fully charge the toothbrush and try again. If the issue persists, contact the local after-sales service center for further assistance.
Note:
The toothbrush cannot charge while in use.
8. Q: Why does the Xiaomi Oscillation Electric Toothbrush Pro have weak oscillation and poor cleaning performance?
A: To address weak oscillation and poor cleaning performance with the Xiaomi Oscillation Electric Toothbrush Pro, please consider the following:
1. This toothbrush offers four brushing modes, select the one that best suits your needs.
(1) Gentle mode: Ideal for beginners or individuals with sensitive gums;
(2) Standard mode: Suitable for daily oral hygiene needs;
(3) Deep oscillation mode: Designed for deep cleaning blind spots and gaps between teeth;
(4) Smart oscillation mode: Suitable for targeted cleaning of different tooth surfaces;
Note:
1. If this is your first time using the toothbrush, it is recommended to start with gentle mode, which features the softest vibration and helps you get used to the brushing experience comfortably;
2. The brush also features a 3-second gradual start function. The vibration intensifies progressively during the first 3 seconds after power-on.
2. Adopt a healthy brushing technique. For better results, it is recommended to use the Bass brushing method. Hold the brush at a 45° angle to the gum line and move it slowly;
Note:
The toothbrush briefly pauses every 30 seconds to remind you to switch brushing zones. This is normal.
3. This toothbrush is equipped with an Over-pressure alert. If you brush too hard, the Overpressure notification indicator will blink in red and vibration frequency will reduce automatically to prevent damage. You can enable or disable this feature from the settings menu on the display screen;
4. Low battery power can affect brushing vibration. Please recharge the toothbrush in time. It takes about 6 hours to fully charge.
9. Q: Why do the bristles of the Xiaomi Oscillation Electric Toothbrush Pro feel a bit hard?
A: The bristles of the Xiaomi Oscillation Electric Toothbrush Pro can feel slightly firm when first used. You can get used to it by brushing gently for a few days, or try soaking the brush head in warm water before use.
Note:
Avoid brushing with excessive force to prevent gum injury.
10. Q: What are the differences between each brushing mode on the Xiaomi Oscillation Electric Toothbrush Pro?
A: The Xiaomi Oscillation Electric Toothbrush Pro offers four brushing modes, please choose the one that fits your needs best:
1. Gentle mode: Ideal for beginners or individuals with sensitive gums;
2. Standard mode: Suitable for daily oral hygiene needs;
3. Deep oscillation mode: Designed for deep cleaning blind spots and gaps between teeth;
4. Smart oscillation mode: Suitable for targeted cleaning of different tooth surfaces.
Note:
Oscillation modes include deep oscillation and smart oscillation. The oscillation angle is 10° on both sides in standard mode and up to 22° on both sides in deep oscillation mode.
11. Q: Why can’t the Xiaomi Oscillation Electric Toothbrush Pro connect to Bluetooth?
A: The Xiaomi Oscillation Electric Toothbrush Pro does not support Bluetooth connectivity.
12. Q: Why does the Xiaomi Oscillation Electric Toothbrush Pro vibrate too strongly?
A: It is recommended to start with the gentle mode of the Xiaomi Oscillation Electric Toothbrush Pro to help you gradually adapt to the vibration. Once you're more comfortable, you can switch to other modes.
13. Q: Does the Xiaomi Oscillation Electric Toothbrush Pro have a gradual start feature?
A: The Xiaomi Oscillation Electric Toothbrush Pro features a 3-second gradual start function, where the vibration intensity increases progressively during the first 3 seconds after powering on.
Note:
The toothbrush remembers the last used mode and will start in that mode by default. The gradual start feature is only active during startup and does not apply when switching modes during use.
14. Q: Does the Xiaomi Oscillation Electric Toothbrush Pro support Lift to wake?
A: The Xiaomi Oscillation Electric Toothbrush Pro supports Lift to wake functionality. When in standby mode, simply lifting the toothbrush will wake it up.
Note:
Frequent triggering of the Lift to wake function can temporarily disable it. It will resume after charging or restarting the device.
15. Q: Does the Xiaomi Oscillation Electric Toothbrush Pro have an over-pressure alert?
A: The Xiaomi Oscillation Electric Toothbrush Pro features an over-pressure alert. When too much force is applied during brushing, the Overpressure indicator will blink in red and the toothbrush will reduce its vibration intensity to prevent tooth and gum damage. You can enable or disable this feature in the settings menu on the display.
16. Q: Why is the overpressure notification indicator on the Xiaomi Oscillation Electric Toothbrush Pro easily triggered?
A: The Xiaomi Oscillation Electric Toothbrush Pro includes a over-pressure alert function. When excessive pressure is applied while brushing, the overpressure notification indicator will blink in red and the toothbrush will reduce its vibration frequency to prevent damage. You can enable or disable this feature in the settings menu on the display.
To brush effectively, use the Bass technique by positioning the bristles at a 45° angle to the gum line and moving the toothbrush slowly.
Note:
The toothbrush will briefly pause every 30 seconds to remind you to switch brushing areas.
17. Q: Why can’t the Xiaomi Oscillation Electric Toothbrush Pro connect to the Mi Home/Xiaomi Home APP?
A: The Xiaomi Oscillation Electric Toothbrush Pro does not support connection to the Mi Home/Xiaomi Home APP.
18. Q: Why is missed area reminder detection inaccurate on the Xiaomi Oscillation Electric Toothbrush Pro?
A: The missed area reminder function on the Xiaomi Oscillation Electric Toothbrush Pro works by analyzing factors such as the angle of the handle and the brushing duration. Its accuracy can vary depending on your brushing habits.
To improve detection accuracy, please refer to the following information:
1. Follow the Bass technique by angling the bristles at 45° to the gum line and moving the brush slowly;
2. Switch brushing areas every 30 seconds as prompted to ensure each section is brushed for at least 30 seconds;
3. Keep your head steady and face forward while brushing to help enhance detection accuracy.
The display will provide feedback on the current brushing situation through missed area identification after brushing is paused or completed, with the cleaned areas displayed in white and the missed areas displayed in orange.
Note:
1. You can achieve better coverage by continuing to brush the orange areas;
2. The duration of supplemental brushing varies depending on the areas missed during brushing. Once all the missed areas are brushed, the toothbrush will automatically pause and display the brushing results;
3. To achieve relatively accurate brushing results, it is recommended to maintain a stable head position and keep your gaze fixed straight ahead during the brushing process.
19. Q: Why does the Xiaomi Oscillation Electric Toothbrush Pro stop when pressure is applied to the brush head?
A: If the Xiaomi Oscillation Electric Toothbrush Pro stops working during use, it can be due to the following reasons:
1. The toothbrush automatically pauses every 30 seconds to remind you to switch brushing areas. This is normal behavior;
2. Excessive pressure during brushing can trigger the overpressure reminder. The toothbrush will then reduce its vibration to protect your teeth. We recommend brushing with light to moderate pressure, as continuous force can lead to issues like wedge-shaped defects or gum damage;
3. Improper brushing pressure or technique can affect the vibration performance. It's best to brush gently without applying excessive sideways force to the brush head, as this can deform the bristles and reduce cleaning effectiveness.
It is recommended to use the Bass technique: angle the bristles at 45° to the gum line and move the brush slowly. Avoid brushing too hard, too fast, or with too much sideways pressure to protect both your teeth and gums.
20. Q: Why is the re-brushing time on the Xiaomi Oscillation Electric Toothbrush Pro so short?
A: The default brushing time on the Xiaomi Oscillation Electric Toothbrush Pro is 2 minutes. After that, the duration of the re-brushing session depends on the coverage of your previous brushing. If all areas have been sufficiently brushed, the toothbrush will pause and display a message "Excellent coverage".
Note:
If you wish to continue brushing, simply restart the toothbrush within 12 seconds of the pause.
21. Q: Why does the Xiaomi Oscillation Electric Toothbrush Pro display an alert for Damp charging port?
A: If the screen of the Xiaomi Oscillation Electric Toothbrush Pro displays a "Damp charging port" alert when connected to the charging cable, it means there is liquid in the port. Charging in this state can cause a short circuit. Please ensure the port is completely dry before charging.
To dry the charging port, please refer to the following information:
1. Unplug the charging cable;
2. Hold the toothbrush with the port facing downward and gently shake it to remove excess moisture;
3. Leave both the toothbrush and charging cable in a well-ventilated, dry area until fully dry. Once dry, try charging again. If the alert still appears, allow more time for it to air out completely.
Note:
Do not use paper towels, cotton swabs, or similar objects to dry the port, as these can introduce foreign particles.
22. Q: Why does the Xiaomi Oscillation Electric Toothbrush Pro fail to detect a change in tooth surface in smart oscillation mode?
A: The smart surface detection feature of the Xiaomi Oscillation Electric Toothbrush Pro relies on a six-axis gyroscope to track the brush’s orientation and distinguish between occlusal surfaces and other areas. It can fail to detect changes, due to your brushing posture.
To improve detection accuracy, keep your head steady and maintain a level position while brushing.
1. Q: What is a sonic electric toothbrush?
A: Sonic waves, also known as high-frequency oscillations, cause the water in the oral cavity to form countless invisible tiny bubbles that burst. This process generates significant energy, which disrupts tartar, dental plaque, and calculus, separating them from the teeth through this cavitation effect, thus achieving a cleaning effect.
2. Q: What are the differences between several common types of toothbrushes?
A: The differences between several common types of toothbrushes are as follows:
1. Manual toothbrush: The brushing frequency can reach up to 100-200 strokes per minute. However, improper brushing techniques can fail to effectively remove stubborn dental plaque and could potentially cause damage to the gums;
2. Rotating electric toothbrush: The brush head is relatively small, allowing it to easily reach deeper into the oral cavity. The slight oscillation generated during rotation helps promote blood circulation in the gums and also massage them. The brushing pressure is lighter than that of other regular toothbrushes, reducing the likelihood of gum bleeding;
3. Xiaomi Oscillation Electric Toothbrush Pro features a scientifically designed vertical brushing motion with high-frequency oscillations per minute, generating powerful sonic pulses for deep, effective cleaning. It can not only effectively remove dental plaque from the tooth surface but also deeply clean the gaps between the teeth, providing better protection for the gums compared to other types.
3. Q: What is a copper-free bristle implantation brush head?
A: Ordinary brush heads use metal plates to fix the bristles, which often have poor craftsmanship, and are prone to trapping dirt and fostering germs. Additionally, the chemical substances in toothpaste can easily oxidize with the metal plates, causing metal rust to form and potentially fall into the oral cavity from the structural grooves, compromising oral health and hygiene. In contrast, the Xiaomi brush head adopts a new high-density bristle implantation technology that is free from rust and metal. The base of the bristles is thermally fused into a single unit, and then secured to the the brush head using a separate component. Compared to conventional brush heads, the Xiaomi brush head avoids issues such as rust-prone metal plates and dirt-trapping grooves, making it a more environmentally friendly, hygienic, and safer choice.
Product Introduction and Usage
1. Q: Who is the Xiaomi Oscillation Electric Toothbrush Pro suitable for, and how should it be used?
A: The Xiaomi Oscillation Electric Toothbrush Pro is suitable for individuals aged 18 and above.
To use the Xiaomi Oscillation Electric Toothbrush Pro, please refer to the following steps:
1. Insert the brush head into the rotating shaft, leaving a small gap. This is necessary for proper oscillation;
2. Apply a small amount of toothpaste to the brush head;
3. Wet the brush head, place it in your mouth, and then turn on the toothbrush;
4. Hold the bristles at a 45-degree angle to the gums and gently move the brush slowly;
5. A 30-second vibration reminder will prompt you to switch to a different brushing zone;
6. After brushing, rinse your mouth with clean water.
To maintain the Xiaomi Oscillation Electric Toothbrush Pro, after brushing, rinse the toothbrush under running water and let it air-dry in a well-ventilated place.
2. Q: What is the appearance of the Xiaomi Oscillation Electric Toothbrush Pro?
A: The Xiaomi Oscillation Electric Toothbrush Pro includes a shaft at the top for attaching the brush head, a clear digital display for showing brushing modes and battery status, and a conveniently placed power button for easy operation. The overpressure notification indicator lights up when excessive force is applied, helping protect your gums during brushing. At the bottom of the handle is a rubber plug that seals the Type-C charging port, ensuring water resistance. The toothbrush comes with two interchangeable heads: a soft bristle head for gentle cleaning and a firmer one for a deeper clean. It also includes a Type-C charging cable, a user manual, a quick start guide, and a warranty notice to support a smooth and reliable using experience.
3. Q: What is the warranty period for the Xiaomi Oscillation Electric Toothbrush Pro?
A: The warranty period of the Xiaomi Oscillation Electric Toothbrush Pro is subject to the regulations of the local region/country.
4. Q: Can the Xiaomi Oscillation Electric Toothbrush Pro cause bleeding or itching during use?
A: When you use the Xiaomi Oscillation Electric Toothbrush Pro for the first time, you will have itching or slight gum bleeding, because the gums are not used to this efficient cleaning. This phenomenon usually stops within 1 to 2 weeks. If it persists for more than 2 weeks, it is that your gums are abnormal. It is recommended that you stop using it and consult your dentist.
5. Q: Is the Xiaomi Oscillation Electric Toothbrush Pro noisy?
A: Please rest assured that the sound comes from the vibration of the Xiaomi Oscillation Electric Toothbrush Pro’s motor. The sound level is below 62dB(A), which does not affect normal use.
6. Q: Is the Xiaomi Oscillation Electric Toothbrush Pro waterproof?
A: The Xiaomi Oscillation Electric Toothbrush Pro is rated IPX8 waterproof (according to the international IPX waterproof rating system ranging from IPX0 to IPX8, with higher numbers indicating better water resistance). An IPX8 rating means the toothbrush can remain submerged in water up to 2 meters deep for up to 60 minutes. It is safe for full-body rinsing. However, please avoid using the toothbrush during a shower, as high temperatures and humidity can affect the internal motor components and battery life.
Note:
Before exposing the toothbrush to water, make sure the charging port is securely covered by the waterproof rubber plug to prevent any potential performance issues.
7. Q: Is the Xiaomi Oscillation Electric Toothbrush Pro compatible with universal voltage?
A: The Xiaomi Oscillation Electric Toothbrush Pro uses a USB-A to Type-C charging cable. As long as the power adapter matches the local voltage, it can be used anywhere in the world.
8. Q: What type of battery does the Xiaomi Oscillation Electric Toothbrush Pro use, and what is its capacity?
A: The Xiaomi Oscillation Electric Toothbrush Pro is equipped with a 2200mAh lithium battery.
9. Q: Does the Xiaomi Oscillation Electric Toothbrush Pro have a mode memory function?
A: The Xiaomi Oscillation Electric Toothbrush Pro features a mode memory function. When powered on next time, it will automatically return to the last-used brushing mode.
10. Q: Does the Xiaomi Oscillation Electric Toothbrush Pro have a zone change reminder?
A: The Xiaomi Oscillation Electric Toothbrush Pro operates on a default 2 minutes brushing cycle, with a brief pause every 30 seconds to remind you to switch brushing zones.
11. Q: Are the bristles of the Xiaomi Oscillation Electric Toothbrush Pro copper-free planted?
A: The Xiaomi Oscillation Electric Toothbrush Pro adopts an advanced copper-free bristle planting technology. Compared with conventional copper-planted bristles, it eliminates the risk of copper rust. Additionally, this technology ensures the bristles are more securely fixed, reducing the chance of shedding or accidental ingestion, making the brushing experience safer and more reassuring.
12. Q: Is the brush head of the Xiaomi Oscillation Electric Toothbrush Pro compatible with other Xiaomi sonic electric toothbrushes?
A: The brush heads of the Xiaomi Oscillation Electric Toothbrush Pro are not compatible with those of models such as T300, T500, T501, or T302.
Note:
The standard package includes two brush heads: soft and clean.
13. Q: What is the operating status of the Xiaomi Oscillation Electric Toothbrush Pro when it is turned on, off, or paused?
A: The Xiaomi Oscillation Electric Toothbrush Pro operates in the following states:
1. Lift to wake: The motor remains off, and the screen lights up to display a message;
2. Power-on: The motor begins oscillating, the screen displays the current mode, and the brushing timer starts;
3. Pause: The motor stops, and a pause reminder is shown on the screen;
4. Power-off: The motor stops, and the screen turns off completely.
14. Q: How to use the button on the Xiaomi Oscillation Electric Toothbrush Pro?
A: To use the button of the Xiaomi Oscillation Electric Toothbrush Pro, please refer to the following information:
1. Turning on: Press the button to turn on the toothbrush;
2. Mode switch/pause: Within ten seconds of turning on the toothbrush, press the power button to cycle through the modes of gentle, standard, deep oscillation, smart oscillation and pause. After the toothbrush has been started for 10 seconds, press the power button to pause;
3. Turning off: After pausing, the toothbrush will turn off automatically after 12 seconds of inactivity;
4. Restart: Press and hold the power button for more than 12 seconds to restart the toothbrush.
15. Q: Is there a gap between the handle and the brush head of the Xiaomi Oscillation Electric Toothbrush Pro?
A: The Xiaomi Oscillation Electric Toothbrush Pro is designed with a 0.4-1mm gap between the handle and the brush head. This gap allows the motor’s power to be effectively transmitted to the brush head for optimal performance.
16. Q: Does the Xiaomi Oscillation Electric Toothbrush Pro have a charge-disable function?
A: The Xiaomi Oscillation Electric Toothbrush Pro features a charge-disable function. When the toothbrush is turned on and and connected to the charging cable, it will automatically power off and switch to charging mode.
17. Q: Can the Xiaomi Oscillation Electric Toothbrush Pro be taken on an airplane?
A: The Xiaomi Oscillation Electric Toothbrush Pro can be brought on an airplane.
18. Q: Where can replacement brush heads for the Xiaomi Oscillation Electric Toothbrush Pro be purchased?
A: Replacement brush heads for the Xiaomi Oscillation Electric Toothbrush Pro can be searched and purchased through the official Xiaomi website.
19. Q: How to reset the Xiaomi Oscillation Electric Toothbrush Pro?
A: To reset the Xiaomi Oscillation Electric Toothbrush Pro, press and hold the power button for 12 seconds. This will reset the toothbrush while retaining its usage data. Alternatively, you can restore factory settings through the settings menu, which will erase all data stored on the toothbrush.
20. Q: What items are included in the packaging of the Xiaomi Oscillation Electric Toothbrush Pro?
A: The items included in the packaging of the Xiaomi Oscillation Electric Toothbrush Pro are as follows:
1. Global/Thailand version:
Toothbrush handle × 1;
Toothbrush head × 2;
Charging cable × 1;
Warranty card × 1;
User manual × 1;
Quick start guide × 1;
2. EU version:
Toothbrush handle × 1;
Toothbrush head × 2;
Charging cable × 1;
Adapter (EU standard) × 1;
User manual × 1;
Quick start guide × 1.
21. Q: What are the weight and dimensions of the Xiaomi Oscillation Electric Toothbrush Pro?
A: The Xiaomi Oscillation Electric Toothbrush Pro weighs approximately 138g ± 5g (including the brush head). Its dimensions are 27.8 × 29.5 × 251 mm.
22. Q: What are the selling points of the Xiaomi Oscillation Electric Toothbrush Pro?
A: The selling points of the Xiaomi Oscillation Electric Toothbrush Pro are as follows:
1. Smart surface oscillation cleaning;
2. Large smart colour display for brushing reminders;
3. Two cushioning copper-free toothbrush heads;
4. 180-day long battery life.
23. Q: What is the battery endurance of the Xiaomi Oscillation Electric Toothbrush Pro?
A: The Xiaomi Oscillation Electric Toothbrush Pro takes approximately 6 hours to fully charge. When used twice a day for 2 minutes per session, it can last about 100 days in standard mode and up to 180 days in gentle mode.
24. Q: Where is the charging port located on the Xiaomi Oscillation Electric Toothbrush Pro?
A: The charging port of the Xiaomi Oscillation Electric Toothbrush Pro is located at the bottom of the toothbrush. Simply open the dust cover to access the port. The toothbrush uses a universal Type-C interface, allowing it to be charged with a standard adapter or a power bank.
25. Q: What brushing modes does the Xiaomi Oscillation Electric Toothbrush Pro offer?
A: The Xiaomi Oscillation Electric Toothbrush Pro offers four brushing modes:
1. Gentle mode: Ideal for beginners or individuals with sensitive gums;
2. Standard mode: Suitable for daily oral hygiene needs;
3. Deep oscillation mode: Designed for deep cleaning blind spots and gaps between teeth;
4. Smart oscillation mode: Suitable for targeted cleaning of different tooth surfaces.
If this is your first time using the toothbrush, it is recommended to start with gentle mode, which features the softest vibration and helps you get used to the brushing experience comfortably.
26. Q: What are the differences between the Xiaomi Oscillation Electric Toothbrush Pro and the Xiaomi Oscillation Electric Toothbrush?
A: The differences between the Xiaomi Oscillation Electric Toothbrush Pro and the Xiaomi Oscillation Electric Toothbrush are as follows:
1. The Xiaomi Oscillation Electric Toothbrush uses indicators for display, while the Xiaomi Oscillation Electric Toothbrush Pro features an LCD screen;
2. The Xiaomi Oscillation Electric Toothbrush does not include a smart oscillation mode, whereas the Xiaomi Oscillation Electric Toothbrush Pro supports adaptive vibration for different tooth surfaces;
3. The Xiaomi Oscillation Electric Toothbrush offers 4-zone brushing reminders, while the Xiaomi Oscillation Electric Toothbrush Pro provides 6-zone brushing reminders for more precise guidance;
4. The Xiaomi Oscillation Electric Toothbrush comes with one brush head (clean), while the Xiaomi Oscillation Electric Toothbrush Pro includes two brush heads (soft and clean).
27. Q: What is the net weight of the Xiaomi Oscillation Electric Toothbrush Pro?
A: The net weight of the Xiaomi Oscillation Electric Toothbrush Pro is 138g ± 5g (including the brush head).
28. Q: What is the length of the charging cable for the Xiaomi Oscillation Electric Toothbrush Pro?
A: The charging cable for the Xiaomi Oscillation Electric Toothbrush Pro is 0.5 meters.
29. Q: What is the battery type, model, and the charging/discharging temperature range of the Xiaomi Oscillation Electric Toothbrush Pro?
A: The Xiaomi Oscillation Electric Toothbrush Pro uses an 18650 lithium rechargeable battery. The charging temperature range is 0-45°C, and the discharging temperature range is -20-60°C.
30. Q: What material is used for the handle of the Xiaomi Oscillation Electric Toothbrush Pro?
A: The handle of the Xiaomi Oscillation Electric Toothbrush Pro is made of ABS plastic.
31. Q: What is the overpressure protection function on the Xiaomi Oscillation Electric Toothbrush Pro?
A: The overpressure protection function of the Xiaomi Oscillation Electric Toothbrush Pro automatically reduces vibration intensity and frequency when excessive pressure is applied during brushing. At the same time, the Overpressure notification indicator flashes to remind you, helping protect your gums from potential damage.
32. Q: Does the Xiaomi Oscillation Electric Toothbrush Pro support connection to the Mi Home/Xiaomi Home APP?
A: The Xiaomi Oscillation Electric Toothbrush Pro does not support connection to the Mi Home/Xiaomi Home APP.
33. Q: How to connect the Xiaomi Oscillation Electric Toothbrush Pro to Bluetooth?
A: The Xiaomi Oscillation Electric Toothbrush Pro does not have Bluetooth functionality.
Troubleshooting
1. Q: Why does the Xiaomi Oscillation Electric Toothbrush Pro screen keep flashing in orange during charging?
A: When the Xiaomi Oscillation Electric Toothbrush Pro is operating and the battery is low, the charging screen will display the real-time battery level without flashing the orange indicator. A full charge takes approximately 6 hours.
Charging instructions: Open the rubber cover of the charging port, ensure the interface is dry, plug in the charging cable, and connect it to a power source.
Note:
1. The toothbrush will stop functioning while charging. At the beginning of charging, the device will vibrate once and the screen will display “Charging in progress”;
2. Charge the toothbrush on a stable and dry surface;
3. Use a 5V/1A power adapter (sold separately) for charging.
To check the battery status, please refer to the following chart:
| Toothbrush status | Battery level | Screen display |
| Operating | 20%-100% | None |
| 5%-20% | Low battery level (Turning on possible) | |
| ＜5% | Low battery level (Turning on impossible) | |
| Charging | 0-100% | The battery level is displayed for the first 20 seconds after charging, and then goes out. |
2. Q: Why is there no response from the Xiaomi Oscillation Electric Toothbrush Pro button or during charging?
A: Try charging the Xiaomi Oscillation Electric Toothbrush Pro and check if the charging screen appears. A full charge takes about 6 hours. Then press the power button to see if it turns on normally.
If there is still no response, please contact the local after-sales service center for further assistance.
Note:
The toothbrush cannot be turned on during charging and will automatically stop working if you start charging during use. Press the power button (less than 1 second) turns the device on. Hold and press the button for a while accesses the settings menu. These are normal behaviors.
3. Q: Why does the Xiaomi Oscillation Electric Toothbrush Pro cannot be used？
A: The Xiaomi Oscillation Electric Toothbrush Pro cannot be used or turned on while charging. After the screen displays full charge, unplug the charging cable and press the power button to check if it works.
If there is still no response, please contact local after-sales customer service for further assistance.
4. Q: How long is the battery life of the Xiaomi Oscillation Electric Toothbrush Pro in different modes after a full charge?
A: After fully charged and used twice a day for 2 minutes per use (until the brush auto stops):
1. In gentle mode: up to 180 days;
2. In standard mode: up to 100 days;
3. In smart oscillation mode: up to 50 days.
Note:
Battery endurance depends on the mode and actual usage environment. Results can vary.
5. Q: Why are the bristles of the Xiaomi Oscillation Electric Toothbrush Pro slightly splayed?
A: The bristles of the Xiaomi Oscillation Electric Toothbrush Pro are made using copper-free planting technology. During manufacturing, the bristles are first polished and then embedded.
Due to pressure during the planting process, slight splaying can occur. This is normal and does not affect cleaning performance. It is safe to continue using the toothbrush.
6. Q: Why is there abnormal vibration or sound when starting the Xiaomi Oscillation Electric Toothbrush Pro?
A: A certain level of motor noise is normal in the Xiaomi Oscillation Electric Toothbrush Pro. The noise remains under 62 decibels.
If the sound becomes abnormal, please contact local after-sales customer service for further assistance.
7. Q: Why does the Xiaomi Oscillation Electric Toothbrush Pro switch modes abnormally or stop unexpectedly during switching?
A: The Xiaomi Oscillation Electric Toothbrush Pro pauses for about 1 second every 30 seconds to remind you to switch brushing zones. The screen displays “Please switch areas” during this time. This is normal.
Press the power button to turn on the toothbrush. Within 10 seconds of powering on, press again to switch brushing modes. After 10 seconds, press will enter standby mode. Hold and press the button to enter the settings menu (the toothbrush won’t operate during this time). Short press again to enter the hold to exit screen, then hold and press for 3 seconds to exit.
Low battery can also cause the toothbrush to stop suddenly. Please fully charge the toothbrush and try again. If the issue persists, contact the local after-sales service center for further assistance.
Note:
The toothbrush cannot charge while in use.
8. Q: Why does the Xiaomi Oscillation Electric Toothbrush Pro have weak oscillation and poor cleaning performance?
A: To address weak oscillation and poor cleaning performance with the Xiaomi Oscillation Electric Toothbrush Pro, please consider the following:
1. This toothbrush offers four brushing modes, select the one that best suits your needs.
(1) Gentle mode: Ideal for beginners or individuals with sensitive gums;
(2) Standard mode: Suitable for daily oral hygiene needs;
(3) Deep oscillation mode: Designed for deep cleaning blind spots and gaps between teeth;
(4) Smart oscillation mode: Suitable for targeted cleaning of different tooth surfaces;
Note:
1. If this is your first time using the toothbrush, it is recommended to start with gentle mode, which features the softest vibration and helps you get used to the brushing experience comfortably;
2. The brush also features a 3-second gradual start function. The vibration intensifies progressively during the first 3 seconds after power-on.
2. Adopt a healthy brushing technique. For better results, it is recommended to use the Bass brushing method. Hold the brush at a 45° angle to the gum line and move it slowly;
Note:
The toothbrush briefly pauses every 30 seconds to remind you to switch brushing zones. This is normal.
3. This toothbrush is equipped with an Over-pressure alert. If you brush too hard, the Overpressure notification indicator will blink in red and vibration frequency will reduce automatically to prevent damage. You can enable or disable this feature from the settings menu on the display screen;
4. Low battery power can affect brushing vibration. Please recharge the toothbrush in time. It takes about 6 hours to fully charge.
9. Q: Why do the bristles of the Xiaomi Oscillation Electric Toothbrush Pro feel a bit hard?
A: The bristles of the Xiaomi Oscillation Electric Toothbrush Pro can feel slightly firm when first used. You can get used to it by brushing gently for a few days, or try soaking the brush head in warm water before use.
Note:
Avoid brushing with excessive force to prevent gum injury.
10. Q: What are the differences between each brushing mode on the Xiaomi Oscillation Electric Toothbrush Pro?
A: The Xiaomi Oscillation Electric Toothbrush Pro offers four brushing modes, please choose the one that fits your needs best:
1. Gentle mode: Ideal for beginners or individuals with sensitive gums;
2. Standard mode: Suitable for daily oral hygiene needs;
3. Deep oscillation mode: Designed for deep cleaning blind spots and gaps between teeth;
4. Smart oscillation mode: Suitable for targeted cleaning of different tooth surfaces.
Note:
Oscillation modes include deep oscillation and smart oscillation. The oscillation angle is 10° on both sides in standard mode and up to 22° on both sides in deep oscillation mode.
11. Q: Why can’t the Xiaomi Oscillation Electric Toothbrush Pro connect to Bluetooth?
A: The Xiaomi Oscillation Electric Toothbrush Pro does not support Bluetooth connectivity.
12. Q: Why does the Xiaomi Oscillation Electric Toothbrush Pro vibrate too strongly?
A: It is recommended to start with the gentle mode of the Xiaomi Oscillation Electric Toothbrush Pro to help you gradually adapt to the vibration. Once you're more comfortable, you can switch to other modes.
13. Q: Does the Xiaomi Oscillation Electric Toothbrush Pro have a gradual start feature?
A: The Xiaomi Oscillation Electric Toothbrush Pro features a 3-second gradual start function, where the vibration intensity increases progressively during the first 3 seconds after powering on.
Note:
The toothbrush remembers the last used mode and will start in that mode by default. The gradual start feature is only active during startup and does not apply when switching modes during use.
14. Q: Does the Xiaomi Oscillation Electric Toothbrush Pro support Lift to wake?
A: The Xiaomi Oscillation Electric Toothbrush Pro supports Lift to wake functionality. When in standby mode, simply lifting the toothbrush will wake it up.
Note:
Frequent triggering of the Lift to wake function can temporarily disable it. It will resume after charging or restarting the device.
15. Q: Does the Xiaomi Oscillation Electric Toothbrush Pro have an over-pressure alert?
A: The Xiaomi Oscillation Electric Toothbrush Pro features an over-pressure alert. When too much force is applied during brushing, the Overpressure indicator will blink in red and the toothbrush will reduce its vibration intensity to prevent tooth and gum damage. You can enable or disable this feature in the settings menu on the display.
16. Q: Why is the overpressure notification indicator on the Xiaomi Oscillation Electric Toothbrush Pro easily triggered?
A: The Xiaomi Oscillation Electric Toothbrush Pro includes a over-pressure alert function. When excessive pressure is applied while brushing, the overpressure notification indicator will blink in red and the toothbrush will reduce its vibration frequency to prevent damage. You can enable or disable this feature in the settings menu on the display.
To brush effectively, use the Bass technique by positioning the bristles at a 45° angle to the gum line and moving the toothbrush slowly.
Note:
The toothbrush will briefly pause every 30 seconds to remind you to switch brushing areas.
17. Q: Why can’t the Xiaomi Oscillation Electric Toothbrush Pro connect to the Mi Home/Xiaomi Home APP?
A: The Xiaomi Oscillation Electric Toothbrush Pro does not support connection to the Mi Home/Xiaomi Home APP.
18. Q: Why is missed area reminder detection inaccurate on the Xiaomi Oscillation Electric Toothbrush Pro?
A: The missed area reminder function on the Xiaomi Oscillation Electric Toothbrush Pro works by analyzing factors such as the angle of the handle and the brushing duration. Its accuracy can vary depending on your brushing habits.
To improve detection accuracy, please refer to the following information:
1. Follow the Bass technique by angling the bristles at 45° to the gum line and moving the brush slowly;
2. Switch brushing areas every 30 seconds as prompted to ensure each section is brushed for at least 30 seconds;
3. Keep your head steady and face forward while brushing to help enhance detection accuracy.
The display will provide feedback on the current brushing situation through missed area identification after brushing is paused or completed, with the cleaned areas displayed in white and the missed areas displayed in orange.
Note:
1. You can achieve better coverage by continuing to brush the orange areas;
2. The duration of supplemental brushing varies depending on the areas missed during brushing. Once all the missed areas are brushed, the toothbrush will automatically pause and display the brushing results;
3. To achieve relatively accurate brushing results, it is recommended to maintain a stable head position and keep your gaze fixed straight ahead during the brushing process.
19. Q: Why does the Xiaomi Oscillation Electric Toothbrush Pro stop when pressure is applied to the brush head?
A: If the Xiaomi Oscillation Electric Toothbrush Pro stops working during use, it can be due to the following reasons:
1. The toothbrush automatically pauses every 30 seconds to remind you to switch brushing areas. This is normal behavior;
2. Excessive pressure during brushing can trigger the overpressure reminder. The toothbrush will then reduce its vibration to protect your teeth. We recommend brushing with light to moderate pressure, as continuous force can lead to issues like wedge-shaped defects or gum damage;
3. Improper brushing pressure or technique can affect the vibration performance. It's best to brush gently without applying excessive sideways force to the brush head, as this can deform the bristles and reduce cleaning effectiveness.
It is recommended to use the Bass technique: angle the bristles at 45° to the gum line and move the brush slowly. Avoid brushing too hard, too fast, or with too much sideways pressure to protect both your teeth and gums.
20. Q: Why is the re-brushing time on the Xiaomi Oscillation Electric Toothbrush Pro so short?
A: The default brushing time on the Xiaomi Oscillation Electric Toothbrush Pro is 2 minutes. After that, the duration of the re-brushing session depends on the coverage of your previous brushing. If all areas have been sufficiently brushed, the toothbrush will pause and display a message "Excellent coverage".
Note:
If you wish to continue brushing, simply restart the toothbrush within 12 seconds of the pause.
21. Q: Why does the Xiaomi Oscillation Electric Toothbrush Pro display an alert for Damp charging port?
A: If the screen of the Xiaomi Oscillation Electric Toothbrush Pro displays a "Damp charging port" alert when connected to the charging cable, it means there is liquid in the port. Charging in this state can cause a short circuit. Please ensure the port is completely dry before charging.
To dry the charging port, please refer to the following information:
1. Unplug the charging cable;
2. Hold the toothbrush with the port facing downward and gently shake it to remove excess moisture;
3. Leave both the toothbrush and charging cable in a well-ventilated, dry area until fully dry. Once dry, try charging again. If the alert still appears, allow more time for it to air out completely.
Note:
Do not use paper towels, cotton swabs, or similar objects to dry the port, as these can introduce foreign particles.
22. Q: Why does the Xiaomi Oscillation Electric Toothbrush Pro fail to detect a change in tooth surface in smart oscillation mode?
A: The smart surface detection feature of the Xiaomi Oscillation Electric Toothbrush Pro relies on a six-axis gyroscope to track the brush’s orientation and distinguish between occlusal surfaces and other areas. It can fail to detect changes, due to your brushing posture.
To improve detection accuracy, keep your head steady and maintain a level position while brushing.
Does it help?
Yes
No