Xiaomi Power Bank 20000 (Integrated Cable) FAQ
1. Q: What are the selling points of the Xiaomi Power Bank 20000 (Integrated Cable)?
A: The selling points of the Xiaomi Power Bank 20000 (Integrated Cable) are listed below:
1. Up to 22.5W two-way fast charging provides more efficient charging;
2. Two 10000mAh battery cells provide an equivalent of 20000mAh battery power, meeting your charging needs with ease, so you never have to worry about running out of power;
3. It is compatible with multiple devices and automatically adjusts the output;
4. It comes with an integrated power cable, making it light, portable, and easy to store;
5. Superior-quality lithium-ion battery cells are safe, reliable, and durable. They can handle various abnormalities with ease, such as overcharging, overdischarging, high temperatures, and short-circuiting, ensuring safety during daily usage;
6. All three ports can be used at the same time to keep all your devices charged;
7. Features a minimalist design available in two shades of matte grey that exude elegance.
2. Q: Can the Xiaomi Power Bank 20000 (Integrated Cable) be carried on the plane？
A: Yes.
3. Q: Is the Xiaomi Power Bank 20000 (Integrated Cable) suitable for air travel?
A: Yes, it is suitable for air travel.
4. Q: What are the dimensions and weight of the Xiaomi Power Bank 20000 (Integrated Cable)?
A: Product dimensions: 128mm x 73mm x 32mm;
Product weight: 342g.
5. Q: What is the color of the Xiaomi Power Bank 20000 (Integrated Cable)?
A: It boasts a simple design with two sophisticated colors, featuring a minimalist style available in two shades of matte grey that exude elegance.
6. Q: What is the battery capacity of the Xiaomi Power Bank 20000 (Integrated Cable)?
A: The battery specifications of the Xiaomi Power Bank 20000 (Integrated Cable) are listed below:
1. The battery type is a lithium-ion battery;
2. The rated capacity is 13000mAh (5V), with the output capacities of 5V⎓13Ah 9V⎓7.5Ah 10V⎓6.7Ah 12V⎓5.6Ah;
3. The cell capacity is 20000mAh at 3.7V, with a total energy of 74Wh.
7. Q: What are the ports of the Xiaomi Power Bank 20000 (Integrated Cable)?
A: The power bank has three ports, including a USB-C port with an integrated cable, USB-C and USB-A ports. The input ports are USB-C and the integrated USB-C cable, while the output ports include USB-C, an integrated USB-C cable, and USB-A. The input parameters are 5V⎓3A and 9V⎓2.5A for both the integrated USB-C cable (IN1) and the USB-C port (IN2).
8. Q: What are the output parameters of the Xiaomi Power Bank 20000 (Integrated Cable)?
A: 1. The Xiaomi Power Bank 20000 (Integrated Cable) has three output ports;
2. It supports multi-port power output;
3. The output parameters:
22.5W (Max.) multiple ports: 5V⎓3A;
Integrated USB-C Cable (OUT1) 5V⎓3A 9V⎓2.23A 10V⎓2.25A 12V⎓1.67A Max;
USB-C (OUT2) 5V⎓3A 9V⎓2.23A 10V⎓2.25A 12V⎓1.67A Max;
USB-A (OUT3) 5V⎓3A 9V⎓2.23A 10V⎓2.25A 12V⎓1.67A Max;
4. It features a built-in intelligent recognition chip that automatically adjusts the output power to match the required current for different devices. Charge phones, tablets, smart bands, Bluetooth headsets and other mainstream devices.
9. Q: Does the Xiaomi Power Bank 20000 (Integrated Cable) support fast charging?
A: Yes, it does. And the charging time is approximately 5.5 hours with a 9V/2.5A charger and about 10.5 hours with a 5V/2A charger.
Note:
USB-C fast charging compatibility: This device supports Android devices with USB-C ports and iPhone 15 and 16 Series devices.
10. Q: What charging protocols does the Xiaomi Power Bank 20000 (Integrated Cable) supports?
A: The charging protocols are as follows:
Input protocols:
USB-C (IN1) integrated cable: PD3.0;
USB-C (IN2): QC2.0, PD3.0;
Output protocols:
USB-C (OUT1) integrated cable: PD3.0, PPS, BC1.2;
USB-C (OUT2): QC3.5, 3.0/2.0, FCP, AFC, Apple 2.4A, PD3.0, BC1.2;
USB-A: QC3.5, 3.0/2.0, FCP, AFC, Apple 2.4A, BC1.2.
11. Q: Which devices can be charged by the Xiaomi Power Bank 20000 (Integrated Cable)?
A: The Xiaomi Power Bank 20000 (Integrated Cable) can charge phones, tablets, smart bands, Bluetooth headsets and other mainstream devices. It supports up to 22.5W fast charging and two-way fast charging. After 30 minutes of fast charging, the Xiaomi 15 can be charged to about 27%, the iPhone 16 Pro can be charged to about 56%, and the Redmi Note 14 Pro 5G can be charged to about 46%.
Note:
1. Charging data comes from Xiaomi Internal Labs. Charging speed can vary depending on device usage, conditions and other factors;
2. Smart fast-charging Xiaomi smartphones: For optimal performance, use the integrated USB-C cable. Other cables must support 3A current and fast-charging protocols;
3. 22.5W charging refers to maximum output power. Actual performance can vary based on environmental conditions and device charging capabilities.
12. Q: Does the Xiaomi Power Bank 20000 (Integrated Cable) support low-current discharge mode?
A: Yes, it does.
13. Q: What are the safety protections of the Xiaomi Power Bank 20000 (Integrated Cable)?
A: Superior quality lithium-ion battery cells are safe, reliable and durable. They can handle various abnormalities with ease. The Xiaomi Power Bank 20000 (Integrated Cable) supports temperature protection, short-circuit protection, reset protection, input overvoltage protection, input overcurrent protection, overcurrent short circuit protection, output overvoltage protection, output overcurrent protection and over-charge and over-discharge protection, ensuring safety during daily usage.
14. Q: What are the precautions when using the Xiaomi Power Bank 20000 (Integrated Cable)?
A: 1. Please fully charge the power bank on its first use;
2. Use an appropriate charger and USB cable to charge the power bank and other devices via wires;
3. Do not leave the power bank unattended while charging or when it is being used to charge other devices. Unplug the charger and the charging cable after the power bank is fully charged or before you leave for a long time;
4. Once this power bank is fully charged or charges another device to full, unplug the charging cable in time to avoid the power consumption of the power bank;
5. If the battery level indicator does not light up after pressing the button, it can be because the power bank is in protective mode. Trying to plug in an external charger will restore the power bank;
6. When not using this power bank for a long time, store it in a cool and dry environment and keep its battery level in the range of about 25%~50%. For long-term storage, do not fully charge the power bank or leave the battery level empty to avoid reducing its battery life;
7. The operating temperature of the power bank ranges from 5°C to 35°C, while the storage temperature ranges from -20°C to 60°C.
15. Q: Does the Xiaomi Power Bank 20000 (Integrated Cable) have a display?
A: No, it doesn’t.
16. Q: How to use the button on the Xiaomi Power Bank 20000 (Integrated Cable)?
A: The Xiaomi Power Bank 20000 (Integrated Cable) has a battery level check button. After briefly pressing the button, all LED lights will light up, and then gradually turn off from high to low until the current battery level is reached.
Pressing the button twice quickly will enter the low-current discharge mode, and the LED lights will light up one by one. This mode can charge low current devices such as Bluetooth earphones and smart bands for a set time of 2 hours. After exceeding 2 hours, it will automatically exit this mode.
17. Q: What are the package contents of the Xiaomi Power Bank 20000 (Integrated Cable)?
A: Xiaomi Power Bank 20000 (Integrated Cable) x 1;
User manual x 1;
Warranty card x 1.
18. Q: Does the Xiaomi Power Bank 20000 (Integrated Cable) support wireless charging?
A: No, it doesn’t.
19. Q: Can the Xiaomi Power Bank 20000 (Integrated Cable) connect to the APP?
A: No, it can’t.
20. Q: How to check the battery level of the Xiaomi Power Bank 20000 (Integrated Cable)?
A: There are 4 LED lights on the Xiaomi Power Bank 20000 (Integrated Cable).
The power bank has a battery level check button. After briefly pressing the button, all LED lights will light up, and then gradually turn off from high to low until the current battery level is reached.
21. Q: How to turn on/off the Xiaomi Power Bank 20000 (Integrated Cable)?
A: The power bank does not support an active power on/off function. Once the power bank is connected to a phone or other device via the charging cable, it will automatically start charging without manual intervention. The button on the power bank is only for checking the battery level. If no device is connected for charging, the power bank's charging ports will not output power, so there is no need to worry about battery drain.
22. Q: What does the indicator of the Xiaomi Power Bank 20000 (Integrated Cable) mean?
A: There are 4 LED lights on the Xiaomi Power Bank 20000 (Integrated Cable).
During charging, the battery level information is indicated by the battery level indicators as follows:
During discharging, the battery level Information is indicated by the battery level indicators as follows:
23. Q: Is the Xiaomi Power Bank 20000 (Integrated Cable) waterproof?
A: Do not expose this power bank to pressure, impact, strong vibrations, or liquids. Any of these occurrences can lead to a short circuit or cause damage to the battery or electrical circuit.
24. Q: Why can't the Xiaomi Power Bank 20000 (Integrated Cable) charge the phone?
A: If the power bank is left unused for an extended period when its battery is very low, it can cause abnormal voltage, resulting in the inability to charge a phone. If the power bank is unable to charge, try using the original charging cable to recharge the power bank. You can charge your phone at the same time. After approximately 40 minutes to 2 hours, the power bank should return to normal. If it still hasn't recovered, try unplugging and re-plugging the cable and extend the charging time to help wake up the power bank.
A: The selling points of the Xiaomi Power Bank 20000 (Integrated Cable) are listed below:
1. Up to 22.5W two-way fast charging provides more efficient charging;
2. Two 10000mAh battery cells provide an equivalent of 20000mAh battery power, meeting your charging needs with ease, so you never have to worry about running out of power;
3. It is compatible with multiple devices and automatically adjusts the output;
4. It comes with an integrated power cable, making it light, portable, and easy to store;
5. Superior-quality lithium-ion battery cells are safe, reliable, and durable. They can handle various abnormalities with ease, such as overcharging, overdischarging, high temperatures, and short-circuiting, ensuring safety during daily usage;
6. All three ports can be used at the same time to keep all your devices charged;
7. Features a minimalist design available in two shades of matte grey that exude elegance.
2. Q: Can the Xiaomi Power Bank 20000 (Integrated Cable) be carried on the plane？
A: Yes.
3. Q: Is the Xiaomi Power Bank 20000 (Integrated Cable) suitable for air travel?
A: Yes, it is suitable for air travel.
4. Q: What are the dimensions and weight of the Xiaomi Power Bank 20000 (Integrated Cable)?
A: Product dimensions: 128mm x 73mm x 32mm;
Product weight: 342g.
5. Q: What is the color of the Xiaomi Power Bank 20000 (Integrated Cable)?
A: It boasts a simple design with two sophisticated colors, featuring a minimalist style available in two shades of matte grey that exude elegance.
6. Q: What is the battery capacity of the Xiaomi Power Bank 20000 (Integrated Cable)?
A: The battery specifications of the Xiaomi Power Bank 20000 (Integrated Cable) are listed below:
1. The battery type is a lithium-ion battery;
2. The rated capacity is 13000mAh (5V), with the output capacities of 5V⎓13Ah 9V⎓7.5Ah 10V⎓6.7Ah 12V⎓5.6Ah;
3. The cell capacity is 20000mAh at 3.7V, with a total energy of 74Wh.
7. Q: What are the ports of the Xiaomi Power Bank 20000 (Integrated Cable)?
A: The power bank has three ports, including a USB-C port with an integrated cable, USB-C and USB-A ports. The input ports are USB-C and the integrated USB-C cable, while the output ports include USB-C, an integrated USB-C cable, and USB-A. The input parameters are 5V⎓3A and 9V⎓2.5A for both the integrated USB-C cable (IN1) and the USB-C port (IN2).
8. Q: What are the output parameters of the Xiaomi Power Bank 20000 (Integrated Cable)?
A: 1. The Xiaomi Power Bank 20000 (Integrated Cable) has three output ports;
2. It supports multi-port power output;
3. The output parameters:
22.5W (Max.) multiple ports: 5V⎓3A;
Integrated USB-C Cable (OUT1) 5V⎓3A 9V⎓2.23A 10V⎓2.25A 12V⎓1.67A Max;
USB-C (OUT2) 5V⎓3A 9V⎓2.23A 10V⎓2.25A 12V⎓1.67A Max;
USB-A (OUT3) 5V⎓3A 9V⎓2.23A 10V⎓2.25A 12V⎓1.67A Max;
4. It features a built-in intelligent recognition chip that automatically adjusts the output power to match the required current for different devices. Charge phones, tablets, smart bands, Bluetooth headsets and other mainstream devices.
9. Q: Does the Xiaomi Power Bank 20000 (Integrated Cable) support fast charging?
A: Yes, it does. And the charging time is approximately 5.5 hours with a 9V/2.5A charger and about 10.5 hours with a 5V/2A charger.
Note:
USB-C fast charging compatibility: This device supports Android devices with USB-C ports and iPhone 15 and 16 Series devices.
10. Q: What charging protocols does the Xiaomi Power Bank 20000 (Integrated Cable) supports?
A: The charging protocols are as follows:
Input protocols:
USB-C (IN1) integrated cable: PD3.0;
USB-C (IN2): QC2.0, PD3.0;
Output protocols:
USB-C (OUT1) integrated cable: PD3.0, PPS, BC1.2;
USB-C (OUT2): QC3.5, 3.0/2.0, FCP, AFC, Apple 2.4A, PD3.0, BC1.2;
USB-A: QC3.5, 3.0/2.0, FCP, AFC, Apple 2.4A, BC1.2.
11. Q: Which devices can be charged by the Xiaomi Power Bank 20000 (Integrated Cable)?
A: The Xiaomi Power Bank 20000 (Integrated Cable) can charge phones, tablets, smart bands, Bluetooth headsets and other mainstream devices. It supports up to 22.5W fast charging and two-way fast charging. After 30 minutes of fast charging, the Xiaomi 15 can be charged to about 27%, the iPhone 16 Pro can be charged to about 56%, and the Redmi Note 14 Pro 5G can be charged to about 46%.
Note:
1. Charging data comes from Xiaomi Internal Labs. Charging speed can vary depending on device usage, conditions and other factors;
2. Smart fast-charging Xiaomi smartphones: For optimal performance, use the integrated USB-C cable. Other cables must support 3A current and fast-charging protocols;
3. 22.5W charging refers to maximum output power. Actual performance can vary based on environmental conditions and device charging capabilities.
12. Q: Does the Xiaomi Power Bank 20000 (Integrated Cable) support low-current discharge mode?
A: Yes, it does.
13. Q: What are the safety protections of the Xiaomi Power Bank 20000 (Integrated Cable)?
A: Superior quality lithium-ion battery cells are safe, reliable and durable. They can handle various abnormalities with ease. The Xiaomi Power Bank 20000 (Integrated Cable) supports temperature protection, short-circuit protection, reset protection, input overvoltage protection, input overcurrent protection, overcurrent short circuit protection, output overvoltage protection, output overcurrent protection and over-charge and over-discharge protection, ensuring safety during daily usage.
14. Q: What are the precautions when using the Xiaomi Power Bank 20000 (Integrated Cable)?
A: 1. Please fully charge the power bank on its first use;
2. Use an appropriate charger and USB cable to charge the power bank and other devices via wires;
3. Do not leave the power bank unattended while charging or when it is being used to charge other devices. Unplug the charger and the charging cable after the power bank is fully charged or before you leave for a long time;
4. Once this power bank is fully charged or charges another device to full, unplug the charging cable in time to avoid the power consumption of the power bank;
5. If the battery level indicator does not light up after pressing the button, it can be because the power bank is in protective mode. Trying to plug in an external charger will restore the power bank;
6. When not using this power bank for a long time, store it in a cool and dry environment and keep its battery level in the range of about 25%~50%. For long-term storage, do not fully charge the power bank or leave the battery level empty to avoid reducing its battery life;
7. The operating temperature of the power bank ranges from 5°C to 35°C, while the storage temperature ranges from -20°C to 60°C.
15. Q: Does the Xiaomi Power Bank 20000 (Integrated Cable) have a display?
A: No, it doesn’t.
16. Q: How to use the button on the Xiaomi Power Bank 20000 (Integrated Cable)?
A: The Xiaomi Power Bank 20000 (Integrated Cable) has a battery level check button. After briefly pressing the button, all LED lights will light up, and then gradually turn off from high to low until the current battery level is reached.
Pressing the button twice quickly will enter the low-current discharge mode, and the LED lights will light up one by one. This mode can charge low current devices such as Bluetooth earphones and smart bands for a set time of 2 hours. After exceeding 2 hours, it will automatically exit this mode.
17. Q: What are the package contents of the Xiaomi Power Bank 20000 (Integrated Cable)?
A: Xiaomi Power Bank 20000 (Integrated Cable) x 1;
User manual x 1;
Warranty card x 1.
18. Q: Does the Xiaomi Power Bank 20000 (Integrated Cable) support wireless charging?
A: No, it doesn’t.
19. Q: Can the Xiaomi Power Bank 20000 (Integrated Cable) connect to the APP?
A: No, it can’t.
20. Q: How to check the battery level of the Xiaomi Power Bank 20000 (Integrated Cable)?
A: There are 4 LED lights on the Xiaomi Power Bank 20000 (Integrated Cable).
The power bank has a battery level check button. After briefly pressing the button, all LED lights will light up, and then gradually turn off from high to low until the current battery level is reached.
21. Q: How to turn on/off the Xiaomi Power Bank 20000 (Integrated Cable)?
A: The power bank does not support an active power on/off function. Once the power bank is connected to a phone or other device via the charging cable, it will automatically start charging without manual intervention. The button on the power bank is only for checking the battery level. If no device is connected for charging, the power bank's charging ports will not output power, so there is no need to worry about battery drain.
22. Q: What does the indicator of the Xiaomi Power Bank 20000 (Integrated Cable) mean?
A: There are 4 LED lights on the Xiaomi Power Bank 20000 (Integrated Cable).
During charging, the battery level information is indicated by the battery level indicators as follows:
| Battery level | LED1 | LED2 | LED3 | LED4 |
| 0-25% | Blinking | Off | Off | Off |
| 25-50% | On | Blinking | Off | Off |
| 50-75% | On | On | Blinking | Off |
| 75-99% | On | On | On | Blinking |
| Fully charged | On | On | On | On |
| Charging error | Blinking | Blinking | Blinking | Blinking |
| Battery level | LED1 | LED2 | LED3 | LED4 |
| Undervoltage | Off | Off | Off | Off |
| 0-25% | Blinking | Off | Off | Off |
| 25-50% | Blinking | Blinking | Off | Off |
| 50-75% | Blinking | Blinking | Blinking | Off |
| 75-100% | Blinking | Blinking | Blinking | Blinking |
23. Q: Is the Xiaomi Power Bank 20000 (Integrated Cable) waterproof?
A: Do not expose this power bank to pressure, impact, strong vibrations, or liquids. Any of these occurrences can lead to a short circuit or cause damage to the battery or electrical circuit.
24. Q: Why can't the Xiaomi Power Bank 20000 (Integrated Cable) charge the phone?
A: If the power bank is left unused for an extended period when its battery is very low, it can cause abnormal voltage, resulting in the inability to charge a phone. If the power bank is unable to charge, try using the original charging cable to recharge the power bank. You can charge your phone at the same time. After approximately 40 minutes to 2 hours, the power bank should return to normal. If it still hasn't recovered, try unplugging and re-plugging the cable and extend the charging time to help wake up the power bank.
Does it help?
Yes
No