Thank you for your valuable feedback. We appreciate you bringing this to our attention. We want to assure you that this is not a hardware issue with the phone, so there’s no need to worry. You can continue to use your device with full confidence.
The issue you're experiencing is related to a software problem, which occurs with a very low probability. Our team has already optimized the software in the latest update to resolve this. We recommend that you upgrade to the latest version for improved performance and stability.