Why can't the POCO F7 Pro charge after the USB port is soaked in water?
The POCO F7 Pro is rated with IP68 water resistance and we sincerely apologize for the inconvenience.
If your phone meets this issue, please refer to the following information:
1. Although the phone is rated with IP68 water resistance, liquid entering the USB port can still cause charging issues. The water or moisture inside the port will trigger the device's safety mechanisms to prevent potential damage, such as short circuits. As a result, the phone can temporarily stop charging until the moisture evaporates;
2. Please check whether there is any liquid in the USB port. If there is, please shake off the liquid in the USB port and gently wipe the USB port with a clean, dry cloth to absorb the moisture;
3. And then leave the phone in a well-ventilated area for a while to allow the water to evaporate before attempting to charge again.
If your phone meets this issue, please refer to the following information:
1. Although the phone is rated with IP68 water resistance, liquid entering the USB port can still cause charging issues. The water or moisture inside the port will trigger the device's safety mechanisms to prevent potential damage, such as short circuits. As a result, the phone can temporarily stop charging until the moisture evaporates;
2. Please check whether there is any liquid in the USB port. If there is, please shake off the liquid in the USB port and gently wipe the USB port with a clean, dry cloth to absorb the moisture;
3. And then leave the phone in a well-ventilated area for a while to allow the water to evaporate before attempting to charge again.
Does it help?
Yes
No