What to do if the Xiaomi Portable Photo Printer 1S cannot obtain the printer status?

If the Xiaomi Portable Photo Printer 1S cannot obtain the printer status, please follow these steps to troubleshoot:
1. Ensure both the Xiaomi Home/Mi Home APP and the printer firmware are updated to the latest versions;
2. Exit the printer plug-in within the Xiaomi Home/Mi Home APP and close the background operation. Turn off the printer and then restart it after a few seconds;
3. After connecting, please upgrade the firmware to the latest version;
4. If the Android phone fails to connect and cannot be upgraded, you can first use an iOS phone to upgrade, and then reconnect the device after the upgrade is successful.