What to do if the Redmi Note 13 Pro 5G cannot transfer photos to the computer?
The Redmi Note 13 Pro 5G supports USB data transfer, allowing you to quickly move photos, videos, and files between the phone and a computer. A proper USB connection setup is essential for successful transfers.
If the phone cannot transfer photos to the computer, please refer to the steps to troubleshoot:
1. Ensure that you are using the original data cable. Some USB cables are designed for charging only and do not support file transfer;
2. After connecting your phone to the computer, tap on the USB connection options and select [File Transfer] (MTP) mode instead of [Charge Only];
3. Make sure your computer has installed the necessary USB drivers for the phone;
4. Check whether your phone and computer systems are updated to the latest versions;
5. Try using a different USB port or another USB cable to rule out hardware problems;
6. If the USB connection still fails, try alternative photo transfer methods such as Xiaomi Share, Bluetooth transfer or cloud backup via Google Photos.
If the phone cannot transfer photos to the computer, please refer to the steps to troubleshoot:
1. Ensure that you are using the original data cable. Some USB cables are designed for charging only and do not support file transfer;
2. After connecting your phone to the computer, tap on the USB connection options and select [File Transfer] (MTP) mode instead of [Charge Only];
3. Make sure your computer has installed the necessary USB drivers for the phone;
4. Check whether your phone and computer systems are updated to the latest versions;
5. Try using a different USB port or another USB cable to rule out hardware problems;
6. If the USB connection still fails, try alternative photo transfer methods such as Xiaomi Share, Bluetooth transfer or cloud backup via Google Photos.
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