Why can't the Redmi 9A download ringtones?

The Redmi 9A supports selecting a ringtone for the phone call, which can make you express your individuality and preferences through custom ringtones.
If the Redmi 9A can not download ringtones, please refer to the following details:
1. If the network connection is unstable, the ringtone download will fail. Make sure your phone is connected to a stable Wi-Fi or mobile data network and try downloading again;
2. If your phone’s storage space is insufficient, you will not be able to download ringtone files. You can check your phone’s storage space first and delete unnecessary files or apps to free up memory;
3. Ensure your phone is running the latest software version;
4. If the ringtone file format you downloaded is incompatible with your phone, you will not be able to download it. Please make sure that the ringtone file is compatible with your phone;
5. If the above methods do not work, boot your phone into Safe mode to rule out third-party apps that can be causing issues. You can turn off the phone first, then turn it on and hold the power button until the phone vibrates while pressing the volume down button to enter Safe mode.