What to do if the app running on the Xiaomi TV A Pro 50 lags or freezes?
If the app running on the Xiaomi TV A Pro 50 lags or freezes, please refer to the following steps to troubleshoot the fault:
1. Sometimes, a simple restart can resolve temporary glitches. Turn off the TV, unplug it from the power source, wait for a few minutes, and then plug it back in;
2. A poor internet connection can cause apps to lag or freeze. Make sure your TV is connected to a stable and strong Wi-Fi signal. Consider using an Ethernet cable for a more stable connection if possible;
3. If the issue persists, try clearing the app cache and data. Go to [Settings] >> scroll down and select [Apps] >> select the app >> select [Clear data], [Clear cache], or [Clear defaults] as your preference;
4. Check for available updates for the problematic app and system. Updated versions often come with bug fixes and performance improvements. Go to [Settings] >> select [System] >> select [About] >> select [System update];
5. Go to [Settings] >> scroll down and select [System] >> select [About] >> select [Reset] >> select [Factory reset]. Be aware that this will erase all your settings and data, so make sure to back up the important data before proceeding.
We hope the above methods can resolve the issue. If the issue still persists, you could submit your feedback on your TV by going to [Settings] >> [Help & Feedback] >> [Send feedback], you can upload logs with your feedback.
1. Sometimes, a simple restart can resolve temporary glitches. Turn off the TV, unplug it from the power source, wait for a few minutes, and then plug it back in;
2. A poor internet connection can cause apps to lag or freeze. Make sure your TV is connected to a stable and strong Wi-Fi signal. Consider using an Ethernet cable for a more stable connection if possible;
3. If the issue persists, try clearing the app cache and data. Go to [Settings] >> scroll down and select [Apps] >> select the app >> select [Clear data], [Clear cache], or [Clear defaults] as your preference;
4. Check for available updates for the problematic app and system. Updated versions often come with bug fixes and performance improvements. Go to [Settings] >> select [System] >> select [About] >> select [System update];
5. Go to [Settings] >> scroll down and select [System] >> select [About] >> select [Reset] >> select [Factory reset]. Be aware that this will erase all your settings and data, so make sure to back up the important data before proceeding.
We hope the above methods can resolve the issue. If the issue still persists, you could submit your feedback on your TV by going to [Settings] >> [Help & Feedback] >> [Send feedback], you can upload logs with your feedback.
Does it help?
Yes
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