How to fix the wireless network problem on the Xiaomi TV A Pro 32?
If you have trouble connecting your Xiaomi TV A Pro 32 to a wireless network, please refer to the following troubleshooting steps:
1. Check Network Settings:
Navigate to [Settings] >> select [Network & Internet]>> Check if the Wi-Fi is turned on and attempt to connect to your network.
2. Restart the TV and Router :
Turn off your TV, router, and modem, and unplug them from the power source. Wait a few minutes, then plug them in and turn them on. Try connecting to the wireless network again.
3. Move Closer to the Router:
Poor signal strength can cause connection issues. Try moving the TV closer to the router to see if it connects. This might help rule out any signal strength problems.
4. Verify Network Credentials:
Double-check that you're entering the correct Wi-Fi password. If there's any doubt, try entering the password again carefully, paying attention to uppercase/lowercase characters and any special symbols.
5. Factory Reset:
If the above steps don’t work, a factory reset might be necessary. You can reset your TV to the factory defaults as follows: navigate to [Settings] >> select [System] >> select [About] >> select [Reset] >> select [Factory reset].
If the above troubleshooting methods can't resolve the issue, please contact our local official service center or your seller for further assistance. They will help you in this regard.
1. Check Network Settings:
Navigate to [Settings] >> select [Network & Internet]>> Check if the Wi-Fi is turned on and attempt to connect to your network.
2. Restart the TV and Router :
Turn off your TV, router, and modem, and unplug them from the power source. Wait a few minutes, then plug them in and turn them on. Try connecting to the wireless network again.
3. Move Closer to the Router:
Poor signal strength can cause connection issues. Try moving the TV closer to the router to see if it connects. This might help rule out any signal strength problems.
4. Verify Network Credentials:
Double-check that you're entering the correct Wi-Fi password. If there's any doubt, try entering the password again carefully, paying attention to uppercase/lowercase characters and any special symbols.
5. Factory Reset:
If the above steps don’t work, a factory reset might be necessary. You can reset your TV to the factory defaults as follows: navigate to [Settings] >> select [System] >> select [About] >> select [Reset] >> select [Factory reset].
If the above troubleshooting methods can't resolve the issue, please contact our local official service center or your seller for further assistance. They will help you in this regard.
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