Why doesn’t the screen wake/sleep function work when using a third-party protective cover on the Xiaomi Pad 7?

Question

Accepted Answer

Thank you for supporting Xiaomi products. The Xiaomi Pad 7 is equipped with a new cooling back clip that helps improve heat dissipation. However, third-party protective covers can unintentionally trigger or interfere with the Hall sensor, which is responsible for detecting whether the device’s protective cover is open or closed. The Hall sensor works by detecting magnetic fields, and if the magnetic field is too strong or misaligned due to the cover, it can prevent the screen wake/sleep function from working properly. To ensure optimal performance, we recommend using the official Xiaomi Pad 7 cover, which is designed to work seamlessly with the device’s sensors.