What to do if the device can search for the Xiaomi Buds 5 Pro but cannot connect?

If your device can find the Xiaomi Buds 5 Pro but cannot connect, here are the methods you can try:
1. Put the earbuds back in the charging case, make sure the case is turned on, then press and hold the function button on the case until the earbuds indicator starts flashing, indicating that the earbuds are in pairing mode. Try connecting again;
2. You can restart your phone to make sure the Bluetooth module is working properly;
3. If the earbuds have been paired with the device before but cannot connect now, you can clear the pairing history in the Bluetooth settings of your phone and pair them again;
4. Make sure the earbuds have enough battery. Low battery will prevent the earbuds from pairing properly. You can put the earbuds back in the charging case to charge, and then try to connect after charging for a few minutes;
5. If the problem persists, you can check if the earbuds have the latest firmware and update it.