Why is the fingerprint unlocking of the POCO X7 Pro not sensitive?

Thank you for supporting Xiaomi products. The phone undergoes rigorous professional inspection before leaving the factory to ensure its quality.
Try to use official films. Unofficial films such as anti-peep films and anti-blue light films will have a certain impact on fingerprint performance. You can try to use it with face recognition after removing the film.
If the fingerprint still does not improve after removing the film, please go to the after-sales service for fingerprint calibration.
If there is moisture, dirt, or oil on the screen or your finger, it can reduce the sensor's ability to read your fingerprint accurately, leading to slower recognition. Make sure both the screen and your finger are clean and dry when using fingerprint.
We are also paying attention to the problems you reported and working on improvements. We believe that we will bring you a better experience in the future. Thank you for your understanding and support.