If the face recognition of your camera is inaccurate, please refer to the following steps to troubleshoot the issue:
1. The best face recognition distance is within 3.5 meters from the camera. If the person is too far from the camera, the recognition accuracy can decrease. Additionally, face recognition performance will be affected in low light or night vision conditions, so ensure that the camera is well-lit or within range of its infrared night vision for clearer results;
2. Go to the Mi Home/Xiaomi Home APP >> [Surveillance] >> select the detected video >> tap [Recognition errors report] to submit feedback. The face recognition will be optimized continuously.