Redmi Buds 6 Pro FAQ

Product Parameter Information
1. Q: What are the product parameters of the Redmi Buds 6 Pro?
A: 1. The weight of the earbuds and charging case is 36.1g (± 1g), and the weight of a single earbud is about 5.2g (± 0.2g);
2. Earbud size: 30.6 * 21.4 * 24.5mm;
3. Charging case size: 61.05 * 48.28 * 27.17mm;
4. Bluetooth version: Bluetooth 5.3 is backward compatible;
5. Both Android and iOS systems can be connected, and Bluetooth connection does not require downloading an APP.

 
2. Q: What are the audio and Bluetooth protocols of the Redmi Buds 6 Pro?
A: 1. Audio decoding protocol: SBC, AAC, LDAC;
2. Bluetooth transmission protocol: BLE, HFP, A2DP, AVRCP.

 
3. Q: What is the Bluetooth search name of the Redmi Buds 6 Pro?
A: The Bluetooth search name is the Redmi Buds 6 Pro.
 
4. Q: What are the environmental requirements of the Redmi Buds 6 Pro?
A: The Redmi Buds 6 Pro complies with the RoHS and environmental protection requirements.
 
5. Q: What is the sensitivity of the Redmi Buds 6 Pro?
A: 1. Sensitivity: 102dB ± 1.5dB (0.126V, IEC711EAR, at 1kHz);
2. Frequency response: 20Hz ~ 40kHz;
3. Impedance: 16Ω ± 15%.

 
6. Q: What is the ANC performance of the Redmi Buds 6 Pro?
A: The Redmi Buds 6 Pro supports environmental adaptive noise cancellation (can be adjusted through the Xiaomi Earbuds APP and Bluetooth settings), 20 levels from mild noise cancellation to deep noise cancellation, and the maximum deep noise cancellation can reach 55dB.
Note:
The earbuds feature an ANC anti-wind noise mode by default.

 
Charging & Power Consumption
1. Q: What is the wired charging of the Redmi Buds 6 Pro?
A: 1. Charging operation:
Connect the charging case to the Type-C charging cable and use the official 5V adapter to charge (charging time will vary depending on the ambient temperature);
(1). It takes about 2 hours to fully charge the charging case + earbuds;
(2). It takes about 1 hour for the charging case to charge the earbuds to 100%;
2. Charging indicator effect:
During charging, the charging case indicator (white) lights up slowly from left to right. When the charging case is fully charged, the indicator goes off after 5s;
3. Wireless charging:
Not support.

 
2. Q: What is the charging operation of the Redmi Buds 6 Pro?
A: When the status bar of the phone shows that the earbuds battery is low (the phone needs to support the display of earbuds battery), please put the earbuds into the charging case and close the cover. The copper pole of the earbud can be in contact with the charging case to charge the earbud. After about 60 minutes, the charging case will fully charge the earbuds. It is suggested that you use a 5V charger and the original charging cable for charging.
The fully charged charging case can provide an additional 2.5 cycles of charging for non-powered earbuds.

 
3. Q: What is the charging environment of the Redmi Buds 6 Pro?
A: It is recommended to charge the earbuds and charging case in an environment of 15°C ~ 35°C. Charging time will be longer in other temperature environments.
 
4. Q: What is the earbud battery life of the Redmi Buds 6 Pro?
A: 1. ANC off: Music (50% volume): 9h, Call: 5.5h;
2. ANC on: Music (50% volume): 5.5h, Call: 4.5h;
3. All on: Music (50% volume): 4h (dimensional audio & adaptive listening & ANC on & dual connection on);
Note:
This is the actual measurement data of the earbuds.
4. Earbuds + charging case:
ANC off: Music: 34h, Call: 21h;
ANC on: Music: 21h, Call: 17h.
Note:
The battery life of different phones can vary. If the phone is turned on LDAC or LC3, the earbuds battery life will be shortened.

 
5. Q: Why is the Redmi Buds 6 Pro battery level displayed on the phone inaccurate?
A: When the earbuds are in use or charging, the battery will fluctuate, and the battery information received by the mobile phone will also fluctuate. The battery level is reported as 5%. A 10% difference in the battery level between the left and right earbuds is normal, and there will be momentary differences.
 
6. Q: Why is the usage time of the Redmi Buds 6 Pro so short?
A: Problem phenomenon: The earbuds usage time is short.
Causes of the problem:
1. The earbuds battery is low and not 100% fully charged;
2. Adjusting the volume of the mobile phone will consume the battery faster;
3. The earbuds are in an environment with strong electromagnetic interference or there are obstacles such as walls between the earbuds and the mobile phone;
4. During the use of the earbuds, the function switches are all turned on. (such as: turning on ANC, LDAC, dimensional audio, dual connection, adaptive hearing, etc.)
Solutions:
1. It is recommended that you use the earbuds after it is fully charged;
2. It is recommended that you turn down the volume to see if the usage time is normal;
3. Please pay attention to stay away from objects with strong electromagnetic interference such as microwave ovens when using it and ensure that there are no obstacles between the earbuds and the mobile phone;
4. It is recommended to turn off the function switches on the mobile phone.

 
7. Q: How to check the battery level of the Redmi Buds 6 Pro on the phone?
A: 1. After the earbuds are connected to the phone, the phone's notification shade will show the lower battery one of the two earbuds;
2. You can download the Xiaomi Earbuds APP to check the earbuds battery;
3. On the Bluetooth settings interface, you can check the battery level (related to the phone system).

 
8. Q: Why can't the Redmi Buds 6 Pro be charged?
A: Problem phenomenon: The earbuds cannot be charged in the charging case after the battery is exhausted.
Causes of the problem:
1. The earbuds have not been used for a long time;
2. The charging case is out of power (the white indicator on the charging case does not light up, and flashes twice after opening the cover);
3. There is dirt on the earbuds or the contact points of the charging case;
4. The earbuds are charged at a low temperature below 0°C or a high temperature above 43°C. Due to safety charging requirements, the charging function of the earbuds will be suspended.
Solutions:
1. It is recommended that you charge for at least 30 minutes to ensure that the earbuds are activated;
2. Put the earbuds in and out of the charging case repeatedly 3 times. If the contact is fine, the indicator of the charging case will light up when the earbuds are in the charging case;
3. Use a cotton swab to wipe and clean the earbuds copper column and the charging case contact points;
4. Choose a suitable charging environment for the earbuds at 15°C ~ 35°C.

 
9. Q: What should pay attention to when charging the Redmi Buds 6 Pro?
A: 1. It is recommended to use a 5V regular brand charger;
2. Do not charge in high temperature, high humidity or low temperature environment;
3. If the earbuds charging case is fully charged and not used, the power will be exhausted and shut down after about 5 months. In order to better protect the battery life, it is recommended to charge once a month (the earbuds charging case is fully charged) to avoid battery damage.

 
Appearance & Structure & Accessories
1. What are the package contents of the Redmi Buds 6 Pro?
A: Redmi Buds 6 Pro * 1, Type-C charging cable * 1, user manual * 1 (including Warranty), earplugs * 3 pairs (L, M, S, and M earplugs are pre-installed.)
 
FAQ
1. Q: What are the interactive operations of the Redmi Buds 6 Pro?
A: Example of earbuds touching area operations:

Earbuds touch control: touch the touching area on the side of the earbuds to control or slide.
Note:
You can change the gestures preferences through Bluetooth settings of the compatible device or Xiaomi Earbuds APP.
Left earbud/ Right earbud
 NO.
 Operation
Duration
Description
01
Double-tap the earbud touching area
 
0.2-0.5s
 
Default to play music/pause, answer calls/end calls
 
02
Triple-tap the earbud touching area
 
After double-tapping, tap again within 0.5s
 
Default to switch to the next song during playback and reject calls
03
Press and hold the earbud touching area
 
2s
Default to switch to noise cancellation/transparency (to turn off the noise cancellation function need Xiaomi Earbuds APP/change to turn off)
04
Voice +/-
Touch sliding
Slide up to increase the volume/slide down to decrease the volume
Charging case button control:
Charging case button pressing and holding operation logic
(both earbuds in the case)
Button Operation
Function
Lighting Effect
Description
Open the lid and press for 2s
 
Forced pairing: pair the earbuds with the phone
 
The indicator flashes in white twice per second until it is paired with the phone. If the pairing is successful, the white light will stay on for 5 seconds. If there is no connection for 1 minute, the earbuds will go into sleep mode and the indicator will turn off.
Pairing the earbuds in the charging case
 
Open the lid and press for 10 seconds
Reset: Clear the phone pairing record, restart the earbuds
Restart to enter pairing mode
 
Clear Bluetooth connection history
Open the lid and press for 20 seconds
Restart: Press and hold for 10 seconds + restart the earbuds
Restart to enter pairing mode
 
Open the lid and press for 30 seconds
 (to support after-sales single earbud replacement)
Re-pair the earbuds: Press and hold for 20 seconds + clear the pairing record between the two earbuds and re-pair the two earbuds
Restart to enter pairing mode
 
Reset pairing between left and right earbuds
 
2. Q: What are the Bluetooth connection instructions for the Redmi Buds 6 Pro?
A: 1. How to connect Bluetooth:
(1). Open the charging case cover, press and hold the button on the charging case for 2 seconds, the indicator will flash in white twice per second, and the earbuds are waiting for connection. The earbuds will enter sleep mode after 1 minute without connection, and the indicator will turn off;
(2). Search the Bluetooth name "Redmi Buds 6 Pro" on the phone and tap to establish a connection;
(3). If the Bluetooth paired device displays "Connected", the Bluetooth connection is established successfully;
Note:
Due to the characteristics of Bluetooth earbuds, the electromagnetic waves in your area will interfere with the Bluetooth connection, and the earbuds will be silent or disconnected.
2. How to disconnect:
(1). Put two earbuds into the charging case, and close the lid for 5s to automatically disconnect;
(2). Tap the Bluetooth name after the connection on the device, select [Unpair], and disconnect;
(3). Turn off the Bluetooth switch of the device to disconnect;
3. Automatically restore the connection (paired mobile phone):
(1). If the mobile phone to be connected is the mobile phone that the earbud was last connected to, it can be automatically connected when the lid is opened;
(2). If the mobile phone to be connected is not the mobile phone that the earbud was last connected to, you need to manually tap the Bluetooth name of the earbud on the mobile phone to connect;
4. Pairing multiple devices (dual connection function):
Dual connection is supported by default, or use Bluetooth additional settings to operate (the mobile phone’s system version must be the latest). The earbuds support to connect to 2 devices at the same time.
Instructions:
(1). Dual connection means that the earbuds are connected to both devices. When device A and device B are in the same playback state, the device A takes precedence. When any device receives a call, the incoming call device takes precedence;
(2). The earbuds can only be connected to the Xiaomi Earbuds APP of one device in a dual connection state;
(3). When dual devices are connected, device A is idle, device B plays music, and the single earbud (left or right) is out of the connection distance with device B. After returning, earbuds will not reconnect. The connection can be restored when closing and opening the lid of both earbuds in the charging case.

 
3. Q: What are the indicator instructions for the Redmi Buds 6 Pro?
A: 1. Pairing lighting effect:
The indicator enters a flashing state with a white light, which will flash twice per second until the pairing with the mobile phone is successful. The white light is always on after the pairing is successful, and turns off after 5 seconds. If there is no connection for 1 minute, the earbuds will enter sleep mode and the indicator will turn off;
2. Clearing connection record lighting effect:
Press and hold the button at the bottom of the charging case for 10 seconds until the white indicator of the charging case flashes, and the earbuds are restored to factory settings. Release the button to restart the earbuds, the old connection record is cleared, the indicator of the charging case enters a flashing state with a white light, and re-enters the pairing mode;
3. Charging case open and close detection lighting effect:
(1). When the power is greater than 25%, opening or closing cover will only light up slowly and then go out;
(2). When the power is less than or equal to 25%, opening or closing cover will light up slowly, and a low power prompt will appear (the leftmost of the light strip flashes quickly for 3 seconds);
4. The charging case has 4 white light strips, which can display the charging case battery status:
(1). When the battery is at 0%-25%, the first light on the left flashes, which indicates the battery is low;
(2). When the battery is at 26%-50%, two lights from left to right are lit evenly, and the two lights on the right are dim;
(3). When the battery is at 51%-75%, three lights from left to right are lit evenly, and the rightmost light is dim;
(4). When the battery is at 76%-100%, all lights on the strip are lit evenly, and goes out 5 seconds after a full charge.
The wake-up method for displaying the battery level lighting effect:
When the charging case is closed, opened, connected, or disconnected, press the charging case button once to display the current battery level lighting effect.

 
4. Q: Does the Redmi Buds 6 Pro use dynamic noise cancellation?
A: To avoid the discomfort caused by ear pressure when the earbuds are in a strong noise cancellation state for a long time, you can turn on the adaptive noise cancellation mode. According to the noise level of the surrounding environment, the earbuds will automatically match the most appropriate noise cancellation depth to enhance the best noise cancellation experience.
Switching conditions:
1. Wear both earbuds, or wear one earbud;
2. Not on calls.

 
5. Q: How to use the dimensional audio of the Redmi Buds 6 Pro?
A: 1. Connect to the Xiaomi Earbuds APP and wear the Redmi Buds 6 Pro;
2. Go to the Xiaomi Earbuds APP and select [Audio effects];
3. Tap [Dimensional audio];
4. Turn on the [Immersive sound] switch.
Note:
The Xiaomi 14 series phones can also be directly accessed through Bluetooth settings.

 
6. Q: How to use the LDAC high-definition audio of the Redmi Buds 6 Pro?
A: First, put on the earbuds and turn on LDAC.
1. Update the Xiaomi HyperOS to the latest version;
2. Go to the phone settings, and open [Bluetooth] >> [Additional settings];
3. Select [Audio effect] >> [Audio quality] >> [LDAC];
4. In the Bluetooth additional settings, LDAC can switch between 44.1kHz, 48.0kHz, 88.2kHz, and 96kHz.
In the Xiaomi Earbuds APP, LDAC only supports switching between 44.1kHz and 48.0kHz. If switching to 88.2kHz or 96kHz, the Track head movement function will be disabled;
5. The default for mobile devices is 48.0kHz.

 
7. Q: How to use the Missing earphone alert function of the Redmi Buds 6 Pro?
A: This feature is only available for earbuds with Bluetooth connected status. Firstly, open the Bluetooth settings interface/ Xiaomi Earbuds APP, select [Additional settings], enable [Missing earphone alert], and select [Find your earphones]. At this point, the earbuds will emit a high-frequency buzzing sound.
 
8. Q: How to use the Google Fast Pair of the Redmi Buds 6 Pro?
A: When the earbuds charging case is opened, the phone will automatically pop up an interface to detect the earbuds. Tap to connect (only when the phone’s Bluetooth is turned on).
 
9. Q: What functions can the Google Fast Pair of the Redmi Buds 6 Pro support?
A: The Google Fast Pair can show a quick connection of earbuds.
Note:
Please place the Redmi Buds 6 Pro close to phone that support the Google Fast Pair and please turn on [Scan for nearby devices] in the Google service.

 
10. Q: Why doesn't the Redmi Buds 6 Pro automatically reconnect after opening the charging case?
A: Reasons for the problem:
1. The Bluetooth on the phone is not turned on;
2. The earbuds automatically reconnect to the last connected device by default. Your earbuds were not connected to this phone the last time;
3. The phone is too far away from the earbuds, exceeding the effective transmission distance (10m), or there are obstacles blocking between the earbuds and the phone;
4. Due to the special nature of Bluetooth earbuds, electromagnetic waves in your area will interfere with Bluetooth connections;
5. The dirty copper pillar on the side of the earbuds causes abnormal contact.
Solutions:
1. Turn on Bluetooth on the mobile phone;
2. If it is not the last connected phone, please re-pair and connect;
3. Put the phone and earbuds together and reconnect them;
4. Please confirm if your earbuds are in an environment with strong interference and stay away from objects with significant electromagnetic interference such as microwave ovens;
5. Clean the copper pillar on the side of the earbuds and then pair them again.
If none of the above can solve the problem, please put the earbuds back into the charging case, close the case cover for 5 seconds, then reopen the case cover and connect again.
If the problem persists, please try resetting the earbuds to factory settings: put the earbuds back into the charging case, open the lid, press and hold the button on the charging case for 10 seconds until the white indicator flashes, and the earbuds will be reset to factory settings and re-paired. You can also press and hold the bottom for 30 seconds to reconnect.

 
11. Q: Why does the other party hear low volume and noise during a call using the Redmi Buds 6 Pro?
A: If there are obstacles or a long distance between your phone and earbuds, it will cause the other person to hear low sound and noise. Please make sure there are no obstacles between your phone and earbuds, such as taking your phone out of your pants pocket and placing it in your shirt pocket.
1. If the signal at your call location is weak and the network is unstable, it will affect the call quality. Please move to an area with a good signal before making the call;
2. If there are objects with significant electromagnetic interference next to you, it will cause the other party to hear low sound and noise. It is suggested that you stay away from objects with significant electromagnetic interference such as microwave ovens during use.

 
12. Q: Why is the Redmi Buds 6 Pro connected but there is no sound or stuttering?
A: Problem phenomenon: The earbuds are already connected to the phone, however, there is no sound inside the earbuds after wearing them.
Reasons for the problem:
1. Due to the special nature of Bluetooth earbuds, electromagnetic waves in your area will interfere with Bluetooth connections, resulting in silence;
2. Please check the volume setting of your phone to see if it is not turned on and in silent mode;
3. The phone is too far away from the earbuds, exceeding the effective transmission distance (10m), or there are obstacles blocking between the earbuds and the phone, such as the phone being placed in a pocket;
4. When a mobile phone is connected to two Bluetooth devices simultaneously, the sound is emitted from the second device, and the first connected device has no sound;
5. When the LDAC stream is large, the anti-interference ability is poor, and the surrounding environment is poor, such problems will occur.
Solutions:
1. Please confirm if your earbuds are in an environment with strong interference and stay away from objects with significant electromagnetic interference such as microwave ovens;
2. Turn on the volume on your phone;
3. Use the phone and earbuds together or reconnect them;
4. Disconnect, put the earbuds back into the charging case, close the case cover for 5 seconds, and open the case cover to reconnect with the phone or disconnect the phone from another Bluetooth device;
5. When the environment is poor, adjust the LDAC rate to 48kHz or turn off LDAC.
If none of the above works, please try resetting the earbuds to factory settings: put the earbuds back into the charging case, open the cover, press and hold the button on the charging case for 30 seconds until the charging case indicator flashes 3 times per second, release the button, and the earbuds will be reset to factory settings and re-paired.

 
13. Q: Why is the sound still playing externally when the Redmi Buds 6 Pro is already connected?
A: Problem phenomenon: The earbuds and phone are connected, however, music, videos, calls, and other sounds are still being played externally.
Reason for the problem:
Bluetooth is connected, however, the [Media audio] option is not selected.
Solutions:
1. On the Bluetooth settings interface of the phone, disconnect Bluetooth and reconnect Bluetooth. The connection can be restored;
2. Turn off Bluetooth on the phone, turn on Bluetooth again, and the earbuds and phone will automatically reconnect successfully. The connection can be restored;
3. Place both earbuds into the charging case and open the cover. Press and hold the charging case button for 2 seconds to re-pair with Bluetooth. The connection can be restored.
If none of the above works, please try resetting the earbuds to factory settings: put the earbuds back into the charging case, open the cover, press and hold the button on the charging case for 30 seconds until the charging case indicator flashes 3 times per second, release the button, and the earbuds will be reset to factory settings and re-paired.

 
14. Q: Does it use the microphone on the Redmi Buds 6 Pro or the one on the phone when recording videos or voice messages?
A: 1. Different phones and software have different settings for recording videos and audio, depending on the specific scenario you are using;
2. When making phone calls, voice calls and video calls, it uses the microphone of the earbuds. When connecting to LE Audio for stereo recording, the microphone of the earbuds is used. The recording function of the system Camera APP on the Xiaomi 11 series mobile phone uses the microphone of the earbuds;
3. Connect the earbuds to the flash connector, which is the earbud microphone used in wireless microphone mode.

 
15. Q: Why do voice calls, video calls, and games sometimes experience delays when using the Redmi Buds 6 Pro?
A: 1. The audio is first transmitted from the mobile phone to the main earbud, and then the main earbud transmits the audio to the sub earbud. There will be a certain delay in the audio transmission process, however, it will not affect the music and calls;
2. When the network environment is poor, there will be delays in signal transmission and packet loss;
3. Some games (such as PUBG) have high requirements for latency and mobile processing, and will experience slight delays.

 
16. Q: Why does only one earbud of the Redmi Buds 6 Pro have sound after Bluetooth pairing?
A: Causes analysis:
1. Poor contact of single-sided earbud, resulting in only pairing with single-sided earbud;
2. Unilateral earbud will shut down due to low battery;
3. Whether there is any dirt blocking the speaker in the earbuds and earplugs;
4. Whether the earbuds are soaked in water and sweat, causing a short circuit and freezing;
5. Bluetooth disconnection of left and right earbuds.
Solutions:
1. Please put the earbuds back into the charging case and confirm that the indicator on the charging case will light up when they are put into the charging case. Re-pair the earbuds with Bluetooth to restore them;
2. After confirming that the earbuds are in good contact, put them in the charging case and charge them for 10 minutes. Pair them with Bluetooth again to restore them;
3. Check and clean the earbuds and earplugs for dirt and stains;
4. Need to send to the after-sales service center for inspection;
5. Put the earbuds back into the charging case, open the lid, and press and hold the function button on the bottom of the charging case for 10 seconds until the white indicator on the charging case enters a fast flashing state. The earbuds will be restored to factory settings and re-paired.

 
17. Q: Why does music in the Redmi Buds 6 Pro sometimes pause automatically?
A: Problem phenomenon: The music is not manually paused, however, automatically paused.
Reason for the problem: Due to movement or other reasons, the earbuds slide out of the ear canal, and the earbuds do not sense that they are in a wearing state, causing the music to automatically pause.
Solution: Wear the earbuds again and start the music (play or pause through the phone or double-tap the earbuds touch area).

 
18. Q: Why is the Redmi Buds 6 Pro in the charging case still playing music?
A: Cause analysis: The charging contact points at the bottom of the earbuds are dirty and have poor contact.
Solution: Wipe the charging contact points at the bottom of the earbuds and re-pair them.

 
19. Q: Is the Redmi Buds 6 Pro waterproof?
A: The Redmi Buds 6 Pro adopts an IP54 waterproof design, which can prevent water splashing from all directions from entering. Whether it is sweaty exercise (such as fitness) or walking and cycling in light rain, the earbuds can work normally and safely. It is suggested to wipe your earbuds promptly after sweating.
The splash proof and water-resistant functions are not permanently effective, and the protective performance will decrease due to daily wear and tear. Do not charge the earbuds in a damp state, and do not swim while wearing them. Damage caused by immersion in liquid is not covered by the warranty.

 
20. Q: Why can't the phone find or recognize the Redmi Buds 6 Pro?
A: When searching for earbuds on the mobile phone, the Bluetooth earbuds also need to be in a paired state.
1. Firstly, please ensure that the earbuds have sufficient battery power (the indicator on the charging case is always on).
Open the charging case cover and press and hold the button for 2 seconds. The indicator flashes continuously, and the earbuds are in pairing mode. Please try searching for earbuds on your phone for pairing;
2. After the earbuds pairing timeout, Bluetooth is in an undetectable state. Open the lid again and enter pairing mode;
3. The earbuds were paired with other devices, resulting in the device not being successfully paired. Please re-pair in a sparsely populated environment.
If none of the above works, please try resetting the earbuds to factory settings: put the earbuds back into the charging case, open the cover, press and hold the button on the bottom of the charging case for 10 seconds until the white indicator on the charging case enters a fast flashing state, restore the earbuds to factory settings, and re-enter pairing mode. After restoring the factory settings, please follow the above steps to re-pair.

 
21. Q: Why does the Bluetooth suddenly disconnect while using the Redmi Buds 6 Pro?
A: Problem phenomenon: The earbuds suddenly disconnect from the phone.
Reasons for the problem:
1. The earbuds battery are low;
2. The phone is too far away from the earbuds, exceeding the effective transmission distance (10m), or there are obstacles blocking between the earbuds and the phone;
3. Due to the special nature of Bluetooth earbuds, electromagnetic waves in your area will interfere with Bluetooth connections.
Solutions:
1. Please charge the earbuds immediately;
2. Put the earbuds together with the phone and reconnect them;
3. Please confirm if your earbuds are in an environment with strong interference, and away from objects with significant electromagnetic interference such as microwave ovens and surveillance cameras.
If none of the above works, put the earbuds into the case, close the lid for 5 seconds, and reconnect them.
If the issue still persists, please try resetting the earbuds to factory settings: put the earbuds back into the charging case, open the cover, press and hold the button on the bottom of the charging case for 10 seconds until the white indicator on the charging case enters a fast flashing state, restore the earbuds to factory settings, and re-enter pairing mode.

 
22. Q: Will wearing the Redmi Buds 6 Pro for too long cause adverse reactions?
A: 1. The earbuds adopt an in-ear design, which will cause fatigue and slight pain when worn for a long time. Eczema will occur in high temperature environments. It is recommended to take off the earbuds and rest for a while after continuous use for 1 hour;
2. It is recommended that you choose appropriate ear tips to increase ear comfort and reduce pain.

 
23. Q: Is the Redmi Buds 6 Pro attached to the charging case and will the earbuds fall out?
A: The earbuds will be magnetically attached to the charging case and will not fall out during normal use. There is also magnetic attraction in the charging case, and there will be no detachment problem during normal use.
 
24. Q: Why does the sound come through the phone instead of the earbuds after connecting the Redmi Buds 6 Pro to an iPhone?
A: When an iPhone receives calls, you can select the automatic answer mode (phone or earbuds). When you receive a call from an iPhone, you can double-tap on the touching area of the earbuds to answer the call, or manually select whether to answer with the phone or earbuds.
When using the iPhone to make a call, you can also choose whether to use the phone or earbuds for the call. If not selected, the call will be made through earbuds by default.

 
25. Q: Can only the earbuds of the Redmi Buds 6 Pro be brought without a charging case when going outside?
A: If your phone is already connected to the earbuds and the earbuds have enough power to meet your needs when going out, you can skip the charging case. However, to prevent the use of a charging case without sound, storage or loss, it is recommended that you carry a charging case as much as possible when going out.
 
26. Q: Does the low battery shutdown of the charging case affect the use of the Redmi Buds 6 Pro?
A: 1. Unable to reconnect or pair;
2. Unable to restore factory settings;
3. Earbuds firmware cannot be upgraded via OTA push.

 
27. Q: How to maintain the Redmi Buds 6 Pro?
A: 1. Do not expose the earbuds to liquids or damp places;
2. Do not use abrasive solvents to clean earbuds;
3. Please try to avoid placing the earbuds in environments with low temperatures (below 0°C), high temperatures (above 43°C), or large temperature differences for a long time. Prolonged exposure to these environments can easily damage the battery's activity and result in battery damage;
4. Do not expose earbuds to open flames to avoid explosion hazards;
5. Do not touch the earbuds with sharp objects, as it will cause scratches or damage;
6. Do not insert any objects into the earbuds as it will damage the internal components;
7. Do not attempt to disassemble the earbuds;
8. If the earbuds are not used for a long time, please make sure to place them in a dry place. If they are left for more than a month, they should be charged on time to ensure the performance of the battery and earbuds.

 
28. Q: Does the Redmi Buds 6 Pro support connecting to a TV?
A: It supports smart TVs with Bluetooth functionality.
 
29. Q: Does the Redmi Buds 6 Pro support AAC decoding?
A: This product supports AAC decoding by default.
 
30. Q: Why there is no problem with the sound quality when listening to music, but the sound quality deteriorates when playing games using the Redmi Buds 6 Pro?
A: 1. When listening to music, the A2DP protocol is activated;
2. When playing games, the game APP starts the HFP calling protocol, however, the audio bandwidth is narrow and the sound quality is slightly poor when using the HPF protocol.

 
31. Q: Why does the LDAC mode of the Redmi Buds 6 Pro feel worse in sound quality or even noise in certain scenarios?
A: 1. In LDAC mode, the bitrate will be adaptively adjusted based on the intensity of surrounding interference. When the interference increases, the bitrate will be automatically reduced, resulting in a decrease in sound quality. It is recommended to turn off LDAC at this time.
 
32. Q: Why does the sound of one earbud of the Redmi Buds 6 Pro decrease after using it for a period of time?
A: Please check if there is any earwax or dirt blocking the speaker hole. It is suggested that you use a brush to clean the speaker hole to see if the earbud volume has returned to normal.
 
33. Q: What are the functions of the Redmi Buds 6 Pro that are consulted frequently?
A: 1. The earbuds do not require data consumption;
2. The earbuds do not support file transfer;
3. The earbuds do not have a storage function and cannot download or play music separately;
4. The earbuds can listen to e-books;
5. The earbuds do not support heart rate monitoring;
6. The earbuds are connected to the phone via Bluetooth, with minimal radiation. The earbuds have passed strict safety and environmental certifications, so please feel free to use them;
7. The earbuds can listen to the prompt sound of navigation software.

 
34. Q: Does the Redmi Buds 6 Pro support local voice function?
A: Not support.
 
35. Q: Does the Redmi Buds 6 Pro support LE Audio low-power Bluetooth (LE) technology?
A: Support. Currently, the LE Audio is supported by certain phone models (more models are gradually being adapted). You can enable LE Audio in the Bluetooth additional settings interface when the music pauses.
Note:
The LE Audio option is not supported when connected to a single earbud.

 
36. Q: What are the differences between using LE Audio Low Power Bluetooth (LC3) technology and regular Bluetooth connection scenarios for the Redmi Buds 6 Pro?
A: 1. OTA upgrade is not supported in LE Audio scenarios;
2. Under single earbud connection, the LE Audio option is not supported;
3. In the LE Audio mode, there will be a delay in the Bluetooth connection prompt sound for the left and right earbuds;
4. In the LE Audio mode, earbuds dimensional audio is not supported;
5. During music and phone calls, the LE Audio switch is grayed out and cannot be turned on or off.

 
37. Q: How to upgrade the firmware version of the Redmi Buds 6 Pro?
A: Support. The earbuds firmware version can be upgraded by downloading the Xiaomi Earbuds APP or through the Bluetooth additional settings interface when connected without LE Audio mode (when receiving a firmware version update notification).
 
38. Q: What are the common problems with the dimensional audio of the Redmi Buds 6 Pro?
A: 1. The earbuds dimensional audio does not support LDAC's 96kHz rates;
2. The head tracking algorithm does not support mobile dimensional audio at 96kHz and 192kHz rates;
3. LEA does not support earbuds dimensional audio effects and head tracking;
4. In dimensional audio and game mode, when enabling immersive sound and disabling head tracking, there is no dimensional sound effect, however, EQ and other effects are available. When enabling both immersive sound and head tracking, there are dimensional sound effects and EQ effects.

 
39. Q: What are the notes for using a wireless microphone of the Redmi Buds 6 Pro?
A: 1. Only under LE Audio mode with Bluetooth connection, the wireless microphone mode can be used. Not supporting the use of wireless microphones under classic Bluetooth currently (with sound quality and latency issues). You need to switch to wireless microphone mode in the Xiaomi Earbuds APP first when connected to a flash connector;
2. In the wireless microphone mode of the flash connector, if worn on one ear, connect both earbuds, and place the other earbud on a desktop or far away from you, there will be a problem of one channel being larger and one channel being smaller in the upstream recording data.

 
40. Q: What are the common uses of walkie talkie mode using the Redmi Buds 6 Pro?
A: 1. The earbuds are connected to the walkie talkie via Bluetooth. The flash connector does not support use when plugged into a walkie talkie. The TYPC port of the walkie talkie can only be used to charge the walkie talkie. It is a one-way port that does not recognize dongles and cannot provide power to dongles;
2. Only public network walkie talkies support full duplex mode, and public network walkie talkies require inserting a SIM card;
(1). Public network intercom: Use a SIM card for intercom, however, public network intercom also supports PTT intercom. When using PTT intercom, you can press and hold the intercom button to achieve intercom;
(2). PTT intercom: Only PTT intercom can be used, not public network intercom. When conducting a PTT intercom, press and hold the intercom button for intercom.

 
41. Q: How to use the audio streaming feature of the Xiaomi HyperOS using the Redmi Buds 6 Pro?
A: Automatic connection is enabled by default. The prerequisite is that two Xiaomi devices are logged into the same Xiaomi Account and open the cloud synchronization function.
Audio streaming method 1: When one device is connected to earbuds and the other phone has tasks (such as playing music, making calls, watching videos, etc.), the audio in the earbuds will flow to the phone with tasks, and there will be a streaming prompt for Dynamic Island.
Audio streaming method 2: Drag and drop to stream audio in the Xiaomi Smart Hub. Scroll down on the mobile phone interface to enter the Xiaomi Smart Hub, where the connected devices will be displayed. By dragging the earbuds icon to another device, you can also perform an audio streaming function.
Note:
The audio streaming function also has task priority, and the priority of calls is the highest. When device A is in a call and device B is playing music, audio streaming cannot be performed. When both devices are on a call, a streaming prompt will appear, and you can tap the streaming icon to proceed with the streaming.

 
42. Q: Will turning on noise cancellation, adaptive noise cancellation, and personalized noise cancellation during a call cause the Redmi Buds 6 Pro to disconnect?
A: There will be no disconnection, and the earbuds do not use adaptive noise reduction algorithms or personalized noise reduction algorithms during calls.
 
43. Q: How to use the wireless microphone function of the Redmi Buds 6 Pro?
A: The earbuds are connected to the phone via Bluetooth, enter Bluetooth settings, turn on the LEA switch, and use the recording function of the phone's built-in Camera APP or the recording function of the phone's built-in Recorder APP to use the wireless microphone function of the earbuds.
 
FAQ Key Questions
1. Q: Why is the noise cancellation effect of the Redmi Buds 6 Pro poor?
A: 1. Due to the in-ear structural design of the earbuds, it is recommended that you adjust the earbuds to the best fit before turning on the noise cancellation mode;
2. When you feel that the noise cancellation is poor, you can upgrade to the latest version through the Xiaomi Earbuds APP and check the earbuds settings on the Xiaomi Earbuds APP or Bluetooth additional settings interface to manually select the deep noise cancellation mode.

 
2. Q: Why cant use the touch function of the Redmi Buds 6 Pro sometimes?
A: You need to wear the earbuds and continuously tap the touching area with your hand to perform gesture operation, as shown in the following figure, and please follow the functional operation instructions in the manual.

 
3. Q: Why does the sound decrease after using for a period of time, and the sound played by the Redmi Buds 6 Pro is half of what it was before?
A: 1. It is suggested that you clear the Bluetooth connection and search again for pairing;
2. If the earbuds sound is still low after reconnecting in step 1, you can restart the absolute volume switch of the phone.

 
4. Q: Why does the Redmi Buds 6 Pro suddenly fail to charge or charge unstably?
A: Possible reasons: 
1. The earbuds have not been used for a long time, resulting in power consumption and shutdown;
2. Poor contact between earbuds and charging case or dirty contact points;
3. The charging adapter used is incompatible.
Suggested solutions:
1. It is recommended that you charge the earbuds for at least 30 minutes to ensure activation;
2. Repeatedly insert and remove the earbuds from the charging case 3 times. If the contact is fine, the LED light will turn on when the earbuds are inserted into the charging case;
3. Use a cotton swab to wipe and clean the charging contacts of the earbuds and charging case.

 
5. Q: Why does the Redmi Buds 6 Pro have stuttering noise when playing games with LDAC 96kHz?
A: When LDAC is operating at a high bitrate, audio Bluetooth transmission will experience occasional stuttering due to the influence of Bluetooth devices and usage environment. To provide you with a better experience, you can try pausing music and playing games, or switching to a lower bitrate (48kHz) to effectively solve the stuttering problem. The operation steps are: Bluetooth [Additional settings] >> [Audio quality] >> select LDAC >> select 48kHz.
 
6. Q: What to do if there is noise when using the Redmi Buds 6 Pro or during a call?
A: 1. The environment noise or wind speed during the call is high, which affects the quality of the call;
2. Too far away from the phone. Please bring the phone closer to the earbuds;
3. Uneven signal transmission from earbuds, or obstruction between the phone and earbuds;
4. There is noise in the music source of the mobile phone. It is recommended to replace it with another audio APP or switch to another mobile device for a better experience;
5. If there is wireless device interference in the surrounding environment, it can cause stuttering noise, such as Wi-Fi, mobile phone base stations, transformers, high-power electrical devices, etc. (in a fixed scenario);
6. It is caused by turning on the LDAC mode. When there is noise in listening to music, watching videos, playing games, please switch to low stream mode. (Bluetooth [Additional settings] >> [Audio quality] >> select LDAC >> select 48kHz or turn off LDAC.)

 
7. Q: Why is the sound quality and low-frequency effect of the Redmi Buds 6 Pro not good?
A: It is suggested to adjust the optimal wearing angle to reduce sound leakage. It is also recommended to select audio effects in the Xiaomi Earbuds APP, enable adaptive listening, and select sound effects mode in the audio settings. We hope this will contribute to your experience.
Note:
Single earbud wearing mode does not support the sound effects mode.

 
8. Q: Why there are no additional settings when the Redmi Buds 6 Pro is connected to Bluetooth and enters the Bluetooth settings interface?
A: After connecting the earbuds via Bluetooth, confirm if there is a new version prompt for Bluetooth. You can tap on [Bluetooth version] to upgrade and restart Bluetooth after the upgrade is successful.
 
9. Q: Why is the time of listening to music less than 4 hours with the Redmi Buds 6 Pro?
A: Turning on ANC noise reduction and adaptive listening in the earbuds (you can turn off adaptive listening in the Xiaomi Earbuds APP), dimensional audio, LDAC and other functions simultaneously will increase the power consumption of the earbuds to the maximum, and the battery life of the earbuds will be reduced. It is recommended to turn off the less frequently used functions to greatly improve the battery life.
 
10. Q: Why does the Redmi Buds 6 Pro display no media signal when connected via Bluetooth and need to be reconnected 2-3 times?
A: It is recommended to turn on and off the Bluetooth on your phone again and reconnect.
 
11. Q: What to do if the Redmi Buds 6 Pro is not worn firmly or if the earbuds are squeezing the ear canal and causing pain?
A: 1. If you have difficulty wearing the earbuds, it is suggested that you check if the earbuds wearing method on the promotional interface is correct. You can choose earplugs that are one size larger than what you usually wear, pinch them and insert them into the ear hole. After the earbuds are fully worn, confirm if there is any improvement after replacing the earplugs;
2. If you experience pain when squeezing the ear canal with earplugs while using earbuds, it is recommended that you choose earplugs that are one size smaller than what you usually wear and try them on again.

 
12. Q: Why cant the Redmi Buds 6 Pro be connected via Bluetooth for the first time?
A: The earbuds are in factory condition. After opening the cover, you need to wait for the charging case light to flash before taking them out. If the earbuds are quickly removed from the charging case (within 3 seconds), the earbuds will not enter pairing mode because there is a restart time of about 3 seconds for the earbuds. When you use them for the first time, it is recommended that you wait for the charging case light to flash before taking them out for pairing.
 
13. Q: Why is the charging case indicator always on after successfully connecting the Redmi Buds 6 Pro for the first time?
A: You can try to solve this problem by opening and closing the charging case again. Your future use will not be affected. Please understand, thank you!
 
14. Q: What features does the LE Audio of the Redmi Buds 6 Pro not support compared to BT?
A: 1. LC3 does not support earbuds dimensional audio, however, there is mobile phone dimensional audio;
2. Firmware upgrade is not supported under LC3;
3. LC3 cannot be turned on or off while listening to music or making phone calls;
4. Turning on and off LC3 is not supported when a single earbud is connected;
5. Audio streaming is not supported under LEA.

 
15. Q: What new features does the LE Audio of the Redmi Buds 6 Pro have compared to BT?
A: 1. LE Audio has added the function of broadcasting audio;
2. LE Audio adds a stereo recording function.

 
16. Q: What are the differences between the LE Audio and BT of the Redmi Buds 6 Pro?
A: 1. LE Audio has 32K high-definition calling, while classic Bluetooth has 16K calling;
2. The connection and disconnection between LC3 earbuds and mobile phones are independent for both left and right earbuds, while classic Bluetooth connects through the main ear and mobile phone. So the disconnection and connection prompt sounds will appear out of sync, including different times when music or phone calls are automatically played after connection;
3. Under BT, the earbuds can actively reconnect to the phone, while under LC3, the earbuds can only play audio broadcasts to allow the phone to actively connect to the earbuds. The earbuds cannot be actively connected to the phone, so you need to manually tap on the Bluetooth list on the phone to connect to the earbuds;
4. The power consumption of low-power Bluetooth is different from that of traditional Bluetooth;
5. The labeling of low latency in LC3 and LDAC is different.

 
17. Q: What to do if the Redmi Buds 6 Pro can't be found on the phone or in the Xiaomi Earbuds APP?
A: 1. Please check if there is any dirt on the charging case or earbud contacts. Please carefully wipe the contacts between the earbuds and the charging case to ensure good contact;
2. Please check if the charging case and earbuds have sufficient power. If the power is normal, make sure the earbuds are placed in the charging case;
3. After opening the lid, make sure the earbuds are inside the case. Press and hold the charging case button for 10 seconds. At this time, the orange indicator on the charging case will flash, then the white indicator will flash, clearing the connection pairing list and entering the waiting for connection state;
4. Place the earbuds close to the phone, open the cover of the charging case, and operate according to the prompts of the Bluetooth settings interface or APP interface.
Note:
Due to the characteristics of Bluetooth earbuds, electromagnetic waves in your area will interfere with Bluetooth connections, affecting the phone's search for earbuds.

 
18. Q: Why is there no response in the Redmi Buds 6 Pro touching area when tapping, pressing and holding?
A: 1. When the earbuds are not worn, to avoid accidental contact, pressing the earbuds touching area will not take effect;
2. When wearing earbuds, there will be no response due to incorrect pressing on the touching area. Please refer to the user manual of the Redmi Buds 6 Pro;
3. Not wear the earbuds correctly. The earbuds are not tightly fitted to the ears. Please adjust the position of the earbuds or replace them with earplugs of appropriate size to ensure a tight fit between the earbuds and the ears;
4. The speed of continuous pressing is too slow. Please ensure that pressing 2 or 3 times completes the operation quickly and continuously;
5. Fingers are dirty or have too much liquid, causing the touching area to be insensitive. Please keep the surface of your fingers and the earbuds touching area clean before pressing.

 
19. Q: Why is the adaptive noise cancellation function of the Redmi Buds 6 Pro not working?
A: 1. Confirm if the earbuds are worn;
2. You can confirm whether the current earbuds are in noise cancellation mode and whether the noise cancellation mode is automatic in the Bluetooth settings interface or Xiaomi Earbuds APP interface of your phone;
3. The adaptive noise cancellation function will work when there are significant changes in the external environment sound. In quieter environments, by appropriately reducing the noise cancellation depth, the wearing comfort can be improved.

 
20. Q: How to adjust the volume of the Redmi Buds 6 Pro?
A: 1. Through devices such as mobile phones, the volume buttons can be used to adjust the operation;
2. Through earbuds: You can adjust the volume by gently sliding the earbuds touching area. Slide up to increase the volume, and slide down to decrease the volume. In addition, you can adjust the volume by selecting gesture customization settings through the Bluetooth settings interface or the Xiaomi Earbuds APP.
Note:
1. Slide the touching area with your finger;
2. Keep your fingers dry. If your fingers are wet, they will slide less sensitively.

 
21. Q: What are the precautions of the Redmi Buds 6 Pro when using for the first time?
A: 1. If you feel the sliding experience is poor, please swipe up and down lightly, and the experience of earbuds detachment during sliding varies from person to person;
2. The matte texture of the touching area is easily mistaken for a defective product, which is normal;
3. The edge of the earbud middle shell still retains a sloping surface. After the middle shell and back cover are closed, the sharp edge of the middle shell can be a little touched and scraped, which is a normal process;
4. There are a total of 4 LED indicators in the charging case. The indicators are not fully lit during use.

 
Common Term Explanations
1. Q: What is hearing health?
A: Wearing earbuds for a long time or listening at high volume can damage your hearing, and high environmental noise can have adverse effects on your hearing and physical health. The mobile phone provides reminders related to hearing health protection, and personal hearing health data can be viewed through the Xiaomi Earbuds APP
1. If you continuously wear earbuds to listen to music or watch videos for more than 1 hour, the Xiaomi Earbuds APP will remind you to wear them for too long;
2. When the ambient noise is too high, exceeding 80 decibels, the Xiaomi Earbuds APP will prompt you.
Note:
For hearing health, you need to search on the Xiaomi Earbuds APP and confirm that the APP version is the latest. If you find that the version of the Xiaomi Earbuds APP you are using does not display the hearing health option, please be patient and wait for further updates.

 
2. Q: What is LE Audio?
A: On January 7, 2020, at the CES2020 exhibition held in Las Vegas, the Bluetooth Special Interest Group (SIG) announced the upcoming release of a new generation of Bluetooth audio technology standard: LE Audio (low-power audio). The new generation of Bluetooth audio technology breaks the market monopoly of classic Bluetooth audio and opens up a new market for Bluetooth wireless audio. LE Audio not only improves audio quality, but also incorporates low-power features, enabling Bluetooth audio to be applied in more scenarios.
 
3. Q: What are the differences between LE Audio and traditional BT?
A: Bluetooth LE Audio has similar functions to traditional Bluetooth, with the only difference being the speed, range, and functionality of sound quality transmission. It mainly relies on the new LC3 encoding technology, which has a wider transmission range and faster transmission speed compared to traditional Bluetooth SBC encoding. Traditional SBC encoding is faster than the new generation LC3 encoding, allowing audio to be transmitted more efficiently and maintain high-quality sound quality while using low-power Bluetooth with narrower bandwidth.
 
4. Q: What are the highlights and characteristics of LE Audio?
A: 1. LC3 encoding improves audio quality. LE Audio Bluetooth low-power technology, with the help of LC3 encoder, can reduce latency issues and improve audio quality compared to traditional SBC encoders;
2. Bluetooth low-power transmission. By utilizing LE Audio to improve transmission efficiency and LC3 audio encoder to address latency and sound quality issues, battery life can be enhanced;
3. Multiple streaming audio options. Multiple streaming audio refers to the ability to connect one pair of Bluetooth earbuds to multiple devices simultaneously, allowing multiple Bluetooth earbuds to connect to devices such as smartphones, iPads, and Macs to play music simultaneously;
4. Separation of left and right ear canals. LE Audio supports the function of separating the left and right ear channels. When using a Mac computer for video conferencing, if there is an incoming call from your phone, you can make a call without stopping the conference. This allows the Bluetooth earbuds to keep the left ear listening to the conference sound and the right ear to provide phone calls. It also allows you to play games while making calls;
5. Auracast broadcast audio. The LE Audio broadcast audio function is mainly achieved through broadcasting, which can transmit audio to nearby devices. For example, when going to an exhibition, the guide can wear a broadcast audio device, and nearby members can directly receive the guide's explanation sound as long as they wear LE Audio Bluetooth earbuds that support it.