If the band upgrade is very slow and the band takes a long time to restart even after the APP shows the transfer is complete.
For your reference, please perform the following steps:
1. The time required for the upgrade depends on the version download and the phone model. Android upgrades take about 15 minutes, and iOS upgrades take about 20 minutes. Please wait patiently;
2. Check whether the device has sufficient power. The remaining power will affect the upgrade speed of the band. Please ensure that the power of the device is above 20% during the upgrade. You can connect the band to a power source before upgrading;
3. Check whether the network status is good. The time required for the upgrade is closely related to the network status. Please ensure that the network environment (4G/5G, WLAN) is in good condition;
4. Check the phone system version. Android phones are advised to upgrade the phone system to Android 6.0 or above before trying to upgrade the band;
5. Do not operate the band and APP frequently during the upgrade process. It will cause the system to take longer to complete the upgrade of the band.