What to do if the Xiaomi Smart Band 9 Pro disconnects from the Mi Fitness APP?
If the Xiaomi Smart Band 9 Pro disconnects from the Mi Fitness APP, please refer to the following troubleshooting:
1. Please keep the band and phone within a Bluetooth connection distance (In open areas, the Bluetooth range is about 10 meters);
2. Check if the band and APP have been upgraded to the latest version;
3. In the multitasking window of an Android phone, lock the Mi Fitness APP to prevent it from being removed in the background;
4. Please submit the feedback in the APP.
Note:
Due to differences in mobile phones and systems, please refer to the background running permission guide on the Mi Fitness APP for detailed operation steps.
1. Please keep the band and phone within a Bluetooth connection distance (In open areas, the Bluetooth range is about 10 meters);
2. Check if the band and APP have been upgraded to the latest version;
3. In the multitasking window of an Android phone, lock the Mi Fitness APP to prevent it from being removed in the background;
4. Please submit the feedback in the APP.
Note:
Due to differences in mobile phones and systems, please refer to the background running permission guide on the Mi Fitness APP for detailed operation steps.
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