What to do if the Xiaomi Electric Scooter Elite cannot be charged?
If the Xiaomi Electric Scooter Elite cannot be charged, please refer to the following steps:
1. Check if the power adapter is faulty. Connect the power adapter to the power supply only, without connecting it to the scooter, and observe the charger indicator on the power adapter. If the indicator is off or red (the normal indicator is green), it indicates that the power adapter is faulty and needs to be replaced. Please contact the local after-sales service center;
2. Check if the battery is over-discharged. If the scooter has not been ridden or charged for a long time, the battery could be over-discharged. Connect the charger to the scooter and try to activate the battery. If the battery cannot be activated, it means the battery is severely over-discharged. Please contact the local after-sales service center;
3. Check if the temperature is too high or too low. If the battery pack temperature exceeds 45°C, the over temperature protection will trigger, and charging will be disabled. Once the temperature drops below 45°C, charging can continue. If the battery pack temperature drops below 0°C, the low-temperature protection will trigger, and charging will be disabled. Once the temperature rises above 5°C, charging can continue.
1. Check if the power adapter is faulty. Connect the power adapter to the power supply only, without connecting it to the scooter, and observe the charger indicator on the power adapter. If the indicator is off or red (the normal indicator is green), it indicates that the power adapter is faulty and needs to be replaced. Please contact the local after-sales service center;
2. Check if the battery is over-discharged. If the scooter has not been ridden or charged for a long time, the battery could be over-discharged. Connect the charger to the scooter and try to activate the battery. If the battery cannot be activated, it means the battery is severely over-discharged. Please contact the local after-sales service center;
3. Check if the temperature is too high or too low. If the battery pack temperature exceeds 45°C, the over temperature protection will trigger, and charging will be disabled. Once the temperature drops below 45°C, charging can continue. If the battery pack temperature drops below 0°C, the low-temperature protection will trigger, and charging will be disabled. Once the temperature rises above 5°C, charging can continue.
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