What to do if there are some issues while using the Xiaomi Home Secure?

If any issues arise while using the Xiaomi Home Secure, please refer to the following methods:
1. Ensure that the device's network connection is stable. Poor network conditions can lead to incomplete or failed uploads of videos to storage, affecting the overall functionality of the service;
2. If the network is functioning properly and issues persist, consider updating the device’s firmware version. Keeping the firmware up to date can resolve bugs and improve performance;
3. If your problem cannot be resolved, please go to the Mi Home/Xiaomi Home APP >> [Profile] >> [Help & Feedback] >> select the device to submit feedback.