You need to ensure that you have enabled notification permissions on your phone and the Mi Home/Xiaomi Home APP, so that you can receive notifications from the home surveillance.
To enable the notification permissions on the phone and the APP, please refer to the following steps:
1. Open the [Settings] APP on your phone >> enter [Notification & status bar] >> tap [App notifications] >> enable the notification permissions for the Mi Home/Xiaomi Home APP;
2. Open the [Mi Home/Xiaomi Home] APP >> enter [Profile] >> select [Settings] >> tap [Notification settings] >> enable [Device notifications].