The unlock screen password is forgotten
The unlock screen password can be configured on the phones, which can prevent unauthorized access to your phone, protecting your personal information and data and helps avoid unintended changes or actions if the phone is accidentally touched or used.
If the unlock screen password is forgotten, please refer to the following details:
1. If you have set up the biometric authentication on the phone, you can use these methods to unlock your phone;
2. You can restore your phone to the factory settings. You can press and hold the power button and volume up button simultaneously to enter Main Menu, and you can select [Wipe Data] with the volume button and confirm with power button.
Note:
Please note that the action of restoring the phone to the factory settings will erase all data on the phone.
If the unlock screen password is forgotten, please refer to the following details:
1. If you have set up the biometric authentication on the phone, you can use these methods to unlock your phone;
2. You can restore your phone to the factory settings. You can press and hold the power button and volume up button simultaneously to enter Main Menu, and you can select [Wipe Data] with the volume button and confirm with power button.
Note:
Please note that the action of restoring the phone to the factory settings will erase all data on the phone.
Does it help?
Yes
No