The touch area of the Xiaomi TWS Earbuds is unresponsive or insensitive when pressed
True Wireless Earbuds (True Wireless Stereo, TWS) are a type of completely wireless earbuds where there is no wired connection between the left and right earphones or between the earphones and the audio source. True wireless earbuds primarily connect to devices via Bluetooth for audio transmission, and they are commonly used for listening to music, making calls, and wearing during exercise.
Please refer to the user manual to confirm that your earbuds support touch controls.
You can troubleshoot based on the following information:
1. Follow the instructions in the user manual to tap or press the touch area on the earbuds;
2. Some functions need to be triggered under specific conditions. For example, the pause/play music function only works when a music APP is running. Please open a music APP on your phone before attempting to use this feature;
3. If the earbuds are not worn correctly and are not tightly fitted to your ears, please adjust their position to ensure a proper fit. For earbuds with interchangeable ear tips, try using different sizes for a better fit;
4. If you are not tapping the touch area quickly enough or tapping it too slowly, the touch control will not register. Ensure that you are tapping quickly and continuously;
5. If your fingers are greasy or wet, this will affect the sensitivity of the touch area. Make sure your fingers are clean and dry before touching the controls;
6. Try resetting the earbuds and then test again. If the issue persists, please apply for the after-sales service center.
Please refer to the user manual to confirm that your earbuds support touch controls.
You can troubleshoot based on the following information:
1. Follow the instructions in the user manual to tap or press the touch area on the earbuds;
2. Some functions need to be triggered under specific conditions. For example, the pause/play music function only works when a music APP is running. Please open a music APP on your phone before attempting to use this feature;
3. If the earbuds are not worn correctly and are not tightly fitted to your ears, please adjust their position to ensure a proper fit. For earbuds with interchangeable ear tips, try using different sizes for a better fit;
4. If you are not tapping the touch area quickly enough or tapping it too slowly, the touch control will not register. Ensure that you are tapping quickly and continuously;
5. If your fingers are greasy or wet, this will affect the sensitivity of the touch area. Make sure your fingers are clean and dry before touching the controls;
6. Try resetting the earbuds and then test again. If the issue persists, please apply for the after-sales service center.
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