Unable to set a default SIM card for calls
If you're unable to set a default SIM card for calls, here are a few steps you can try to resolve the issue:
1. Please go to Settings APP on your phone to check that the correct SIM card is selected for calls. If you can’t see the option to select a default SIM for calls, check whether both SIM cards are active and properly inserted;
2. Clear cache for the Phone APP;
3. Sometimes a simple restart can resolve any software glitches preventing you from setting a default SIM;
4. Please check if there are any updates available on your phone. Updating the software can fix bugs related to dual SIM functionality;
5. Reset network settings on your phone.
If none of these steps work, it could be a bug with the phone’s software. In that case, please submit feedback through your phone for further assistance.
1. Please go to Settings APP on your phone to check that the correct SIM card is selected for calls. If you can’t see the option to select a default SIM for calls, check whether both SIM cards are active and properly inserted;
2. Clear cache for the Phone APP;
3. Sometimes a simple restart can resolve any software glitches preventing you from setting a default SIM;
4. Please check if there are any updates available on your phone. Updating the software can fix bugs related to dual SIM functionality;
5. Reset network settings on your phone.
If none of these steps work, it could be a bug with the phone’s software. In that case, please submit feedback through your phone for further assistance.
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