Unable to sync SIM card's call history and SMS to Xiaomi Cloud
If you’re unable to sync your SIM card’s call history and SMS to Xiaomi Cloud, please refer to the following to resolve the issue:
1. Ensure that Xiaomi Cloud has permission to access call history and messages.
2. Ensure that call history and SMS syncing are enabled;
3. Ensure you have a stable internet connection. Syncing requires a reliable connection to upload data to the cloud;
4. Ensure that you have enough storage space in your Xiaomi Cloud account. If the storage is full, you need to free up space or upgrade your plan;
5. Make sure your SIM card is correctly inserted into the device. A loose or improperly inserted SIM card can affect syncing your call history and SMS;
6. Make sure your device is running the latest software version;
7. Try signing out of your Xiaomi Account and then signing back in to sync;
8. Restarting your phone can resolve temporary issues and help with syncing.
If the issue persists, please submit feedback through your phone for further assistance.
1. Ensure that Xiaomi Cloud has permission to access call history and messages.
2. Ensure that call history and SMS syncing are enabled;
3. Ensure you have a stable internet connection. Syncing requires a reliable connection to upload data to the cloud;
4. Ensure that you have enough storage space in your Xiaomi Cloud account. If the storage is full, you need to free up space or upgrade your plan;
5. Make sure your SIM card is correctly inserted into the device. A loose or improperly inserted SIM card can affect syncing your call history and SMS;
6. Make sure your device is running the latest software version;
7. Try signing out of your Xiaomi Account and then signing back in to sync;
8. Restarting your phone can resolve temporary issues and help with syncing.
If the issue persists, please submit feedback through your phone for further assistance.
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