Why is the fingerprint unlock/register on the Xiaomi 14 not sensitive?
To troubleshoot this issue, please refer to the following methods:
1. Please move your fingers when registering and do not press the same position;
2. Ensure that your finger is placed correctly on the fingerprint sensor;
3. Please keep your fingers and the surface of the phone clean when unlocking;
4. Try to use official screen protectors, as unofficial ones will affect the unlock performance;
5. If removing the screen protector doesn't improve fingerprint recognition, you can try using facial recognition as well.
If the issue persists after removing the screen protector, please visit our after-sales service center for fingerprint calibration. We are continuously monitoring and working to improve the issue you've reported, and we believe that future updates will bring you a better experience. Thank you for your understanding and support.
1. Please move your fingers when registering and do not press the same position;
2. Ensure that your finger is placed correctly on the fingerprint sensor;
3. Please keep your fingers and the surface of the phone clean when unlocking;
4. Try to use official screen protectors, as unofficial ones will affect the unlock performance;
5. If removing the screen protector doesn't improve fingerprint recognition, you can try using facial recognition as well.
If the issue persists after removing the screen protector, please visit our after-sales service center for fingerprint calibration. We are continuously monitoring and working to improve the issue you've reported, and we believe that future updates will bring you a better experience. Thank you for your understanding and support.
Does it help?
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