What to do if the USB port works abnormally on the Xiaomi TV A 65 2025?

If the USB ports can’t function properly on the Xiaomi TV A 65 2025, please refer to the following steps:
1. Carefully examine the USB port on your TV for any physical damage, debris, or foreign objects that will obstruct the connection;
2. Ensure that the USB device you're trying to connect (e.g., USB drive, external hard drive, or other peripherals) is working properly. If not, you can try connecting it to another device to confirm that it's not the USB device causing the issue;
3. Make sure the operating system of the TV is on the latest version;
4. Turn off the TV and unplug it from the power source for a few minutes. Then, plug it back in and turn it on;
5. You can reset the TV. Please note that the operation will erase all data on the TV, so be sure to back up important information before proceeding.
If the above troubleshooting methods can’t resolve the issue, please contact the local after-sales service center for further assistance. They will help you in this regard.