If the HDMI port on the Xiaomi TV A Pro 43 2025 works abnormally, please refer to the following troubleshooting steps:
1. Make sure the operating of the TV is on the latest version;
2. Ensure that the HDMI cable is securely connected to both the TV and the device (such as a cable box, gaming console, or streaming device). If not, you can try using a new HDMI cable to rule out any issues with the cable itself;
3. Check the HDMI port on the TV for any physical damage or debris that will obstruct the connection;
4. Please inspect the device on different ports to determine if the issue is with a specific port;
5. To check whether the issue is with the TV or the original device you were using, you can connect a different device to the HDMI port (like another gaming console or laptop);
6. Turn off both the TV and the device connected to the HDMI port. Unplug the power cords from both the TV and the device, wait for a few minutes and then plug them back in;
7. If the troubleshooting steps above do not resolve the issue, you can reset the TV. Please note that the operation will erase all data on the TV, so be sure to back up important information before proceeding.
If the above troubleshooting methods can’t resolve the issue, please contact the local after-sales service center for further assistance. They will help you in this regard.