What to do if the Xiaomi TV A 65 2025’s screen has dark edges or an incomplete display?
If your Xiaomi TV A 65 2025’s screen has dark edges or an incomplete display, please refer to the following scenarios and their troubleshooting methods:
Scenario 1:
If the issue occurs when you are using APPs on your TV, please refer to the following methods:
1. Inspect the TV screen for physical damage. If the screen itself is physically damaged, you need to repair it;
2. Wipe the surface of the TV screen with a soft cloth;
3. Adjust the display settings on the TV;
4. Check if the APP has specific display settings;
5. Clear the cache and data for the APP, or you can uninstall and reinstall the APP;
6. Ensure that your TV's firmware is up to date;
7. If the issue persists, you can consider performing a factory reset. Keep in mind that this will erase all data on the device.
Scenario 2:
If the issue occurs when you are using an external device like a DVD player or game console, please refer to the following methods:
1. Ensure that the HDMI cable connecting the external device to the TV is in good condition. Try using a different HDMI cable to rule out any cable-related issues;
2. Check if there is any physical damage to the external devices;
3. Ensure that the external device is configured correctly. Check the settings on the external device to see if there are options related to brightness and contrast.
Scenario 3:
If the issue occurs when you are using casting on your TV, please refer to the following methods:
1. Please ensure that both the casting device such as your computer or your smartphone and your TV are connected to the same Wi-Fi network;
2. Check the casting device settings. Make sure the casting device is set to the correct resolution and aspect ratio.
If the above troubleshooting methods can’t resolve the issue, please contact our local official service center or your seller for further assistance. They will help you in this regard.
Scenario 1:
If the issue occurs when you are using APPs on your TV, please refer to the following methods:
1. Inspect the TV screen for physical damage. If the screen itself is physically damaged, you need to repair it;
2. Wipe the surface of the TV screen with a soft cloth;
3. Adjust the display settings on the TV;
4. Check if the APP has specific display settings;
5. Clear the cache and data for the APP, or you can uninstall and reinstall the APP;
6. Ensure that your TV's firmware is up to date;
7. If the issue persists, you can consider performing a factory reset. Keep in mind that this will erase all data on the device.
Scenario 2:
If the issue occurs when you are using an external device like a DVD player or game console, please refer to the following methods:
1. Ensure that the HDMI cable connecting the external device to the TV is in good condition. Try using a different HDMI cable to rule out any cable-related issues;
2. Check if there is any physical damage to the external devices;
3. Ensure that the external device is configured correctly. Check the settings on the external device to see if there are options related to brightness and contrast.
Scenario 3:
If the issue occurs when you are using casting on your TV, please refer to the following methods:
1. Please ensure that both the casting device such as your computer or your smartphone and your TV are connected to the same Wi-Fi network;
2. Check the casting device settings. Make sure the casting device is set to the correct resolution and aspect ratio.
If the above troubleshooting methods can’t resolve the issue, please contact our local official service center or your seller for further assistance. They will help you in this regard.
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