What to do if hearing a clicking sound when the Xiaomi Smart Tower Fan 2 oscillates?
If you hear a noticeable clicking sound from the motor when the fan oscillates, follow these steps to address the issue:
1. Ensure there are no objects or debris around the fan that are interfering with its movement. The external objects will cause unusual noises during oscillation;
2. Look at the fan blade to ensure it is not loose or misaligned. If the blade is not properly seated, try to re-install it;
3. Check if any parts are loose or if the fan was assembled improperly;
4. Pay attention to the oscillation mechanism to see if the clicking sound corresponds to any specific movement or area. You can adjust the oscillation angle slightly to resolve the issue;
5. A clicking sound is normal for a new product, which is from the gears rotating. This sound will naturally disappear after a period of use.
If the clicking sound persists or becomes louder over time, please contact the after-sales service center for further inspection.
1. Ensure there are no objects or debris around the fan that are interfering with its movement. The external objects will cause unusual noises during oscillation;
2. Look at the fan blade to ensure it is not loose or misaligned. If the blade is not properly seated, try to re-install it;
3. Check if any parts are loose or if the fan was assembled improperly;
4. Pay attention to the oscillation mechanism to see if the clicking sound corresponds to any specific movement or area. You can adjust the oscillation angle slightly to resolve the issue;
5. A clicking sound is normal for a new product, which is from the gears rotating. This sound will naturally disappear after a period of use.
If the clicking sound persists or becomes louder over time, please contact the after-sales service center for further inspection.
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