Xiaomi Dual-interface Flash Drive 128GB FAQ

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Overview1. Q: What are the selling points of the Xiaomi Dual-interface Flash Drive 128GB?A: The selling points of the Xiaomi Dual-interface Flash Drive 128GB are listed below:1. The two-in-one USB flash drive can easily transfer files between computer and phone, used with being plugged;2. With the patented mechanical structure, the drive can prevent water splashes and dust effectively and other environmental factors;3. The driver has ultra-high reading speed of 150MB/s, the performance of USB 3.2 Gen1 and a standard Type-C interface;4. With an all-metal body and durability, the drive is stylish, compact and portable.Appearance1. Q: What is the shell material of the Xiaomi Dual-interface Flash Drive 128GB? A: Made of zinc alloy material, plus an electroplating process, and with a durable, stylish metal body, the Xiaomi Dual-interface Flash Drive 128GB is atmospheric and beautiful. In addition to appearance, the metal shell also has advantages such as wear resistance, rust resistance, and fast heat dissipation, making it still strong and delicate after long-term use.2. Q: What are the dimensions of the Xiaomi Dual-interface Flash Drive 128GB?A: The dimensions of the drive are 40.2 × 12.2 × 4.6mm, which is portable and lightweight and can be placed in the bag, even in the wallet, without occupying large space.3. Q: Is the Xiaomi Dual-interface Flash Drive 128GB waterproof, dustproof, shockproof or heatproof?A: The Xiaomi Dual-interface Flash Drive 128GB adopts UDP-integrated packaging technology, which can effectively prevent damage from water splashes, dust, and other external environments. In addition, the flash drive also features shock resistance, pressure resistance, high-temperature resistance, and multiple protections to make your files and data more secure.About Firmware1. Q: What is the transmission speed of the Xiaomi Dual-interface Flash Drive 128GB?A: The Xiaomi Dual-interface Flash Drive 128GB supports USB 3.0 high-speed transmission, with a maximum read speed of up to 150MB/s and a maximum write speed of up to 40MB/s , allowing for fast and efficient transmission of large files, HD movies, and massive photos.Note:1. The data is inspected in the laboratory;2. In the practical using scenario, please make sure that your computer interface is USB 3.0, otherwise, the transmission speed will be affected;3. The flash drive is equipped with an SLC cache area. When continuously copying a large number of files, once the cache area is filled up, the files will be directly stored in the TLC memory, resulting in a slowdown. This is a characteristic of TLC flash memory and not a product issue.2. Q: Why is the transmission speed of the Xiaomi Dual-interface Flash Drive 128GB slow?A: Firstly, make sure the computer interface is a USB 3.0 interface. If your computer has a USB 2.0 interface, the transmission speed of the flash drive will be slow. Secondly, try changing the USB interface of the computer. The transmission speed is faster for the rear USB interface of a desktop computer. Additionally, pay attention to the details. Fragmented small files can also slow down the transmission speed. It is recommended that you try copying a large file. If you use a flash drive frequently, it is recommended to clean up the fragments. Insert the flash drive into the computer, and format the flash drive. Formatting will erase all files, so please remember to back up the files on the flash drive before formatting.Note:The read and write speed of the flash drive depends on the computer's USB interface, the size and quantity of files being copied, the format of the flash drive, and the operating system. The reading and writing speeds will vary under different usage conditions, which is considered normal.3. Q: What devices is the Xiaomi Dual-interface Flash Drive 128GB compatible with?A: The Xiaomi Dual-interface Flash Drive 128GB supports storage and playback of USB interfaces such as desktop computers, laptops, smart TVs, and car audio systems, which can be used when being plugged in. It also supports smartphones, tablets, or other host devices with Type-C interface and OTG compatibility.4. Q: Why does the computer not identify the Xiaomi Dual-interface Flash Drive 128GB?A: Check the Device Manager on your computer to see if there are any yellow exclamation marks or question marks. If there are, choose to uninstall and then reconnect. If it shows as unallocated, create a new disk partition. Try changing the USB interface, for desktop computers, try using the rear USB interface.5. Q: Why can the Xiaomi Dual-interface Flash Drive 128GB not be used when connected to a Mac?A: Due to the default FAT32 format of the Xiaomi Dual-interface Flash Drive 128GB, the Mac operating system does not support this format, which prevents files from being written. If you only use the flash drive on a Mac system, choose "Mac OS Extended (Journaled)". If you need to use the Xiaomi Dual-interface USB Flash Drive 64GB on both Windows and Mac systems, format it to exFAT. Changing the format will erase the disk, please remember to back up the files in the Xiaomi Dual-interface Flash Drive 128GB in advance.Note:Mac OS 10.6 and above can identify the FAT32 format and directly use the flash drives.6. Q: How to format the Xiaomi Dual-interface Flash Drive 128GB when connected to the computer?A: Click on the drive letter of the Xiaomi Dual-interface Flash Drive 128GB, then right-click and select format. Formatting will erase all files, so please remember to back up the files on the flash drive before formatting.7. Q: What to do if the Xiaomi Dual-interface Flash Drive 128GB can only be identified by one computer when connected to two?A: To check out the issues, please refer to the following steps:1. Check whether the USB interface on the computer is loose and whether the computer has a problem with poor contact;2. Try changing to another USB interface, such as changing to a rear USB interface on the desktop computer;3. Update the computer drivers and update driver software in Device Manager;4. Update the operating system.8. Q: What is the brand of the flash of the Xiaomi Dual-interface Flash Drive 128GB?A: The brand of the flash of the Xiaomi Dual-interface Flash Drive 128GB is SanDisk.9. Q: Why is the labeled capacity of the Xiaomi Dual-interface Flash Drive 128GB not equal to the available capacity?A: The actual capacity is not equal to the labeled capacity. Flash or hard disk devices are calculated in base 1000, meaning 1KB = 1000Bytes, 1GB = 1000M, whereas operating systems calculate in base 1024, meaning 1KB = 1024Bytes, 1GB = 1024M. Therefore, there will be a certain difference between the labeled capacity and the actual capacity of the product in the operating system, and in different operating systems, system files will also occupy a small amount of space, which is a normal phenomenon.Note:If the drive has been partitioned or if there is a portion of its capacity that appears as unallocated in disk management, this issue can be resolved by formatting. In cases where formatting is not possible, deletion and recreation of partitions will be necessary.10. Q: Why does the Xiaomi Dual-interface Flash Drive 128GB heat up?A: It is normal for the flash drive to generate heat. When the flash drive is powered on for data transfer and read or write operations, the electronic components inside the flash drive will heat up. The amount of heat generated can vary depending on the duration of enduring time and the frequency of read or write operations, and will also be influenced by the ambient temperature. Due to the good thermal conductivity and heat dissipation properties of metal, a metal flash drive will generate heat during use. The heating is not a quality issue.11. Q: Why can the Xiaomi Dual-interface Flash Drive 128GB not be identified, be formatted successfully and does the disk display 0 bytes?A: Abnormal conditions of the flash drive belong to firmware malfunctions. Please inspect or repair it in the local after-sales service center.12. Q: Why does the Xiaomi Dual-interface Flash Drive 128GB report errors when copying large files?A: The default format of a flash drive is FAT32, which cannot store or copy files larger than 4GB. If you need to copy large files, you can format the flash drive to NTFS. Please note that formatting will erase all files on the drive, so remember to back up the files before formatting.13. Q: Why are there differences among the Xiaomi Dual-interface Flash Drive 128GB in different devices?A: The default format of the Xiaomi Dual-interface Flash Drive 128GB is FAT32, which is compatible with most devices. However, different systems will lead to memory differences or unrecognized issues due to different flash drive formats. It is recommended to try using the flash drive on different devices.Please refer to the following steps for troubleshooting:1. Android phones support the FAT32 system format for the flash drives and do not support the NTFS format. If the flash drive is formatted as NTFS, the phone will not be able to read it;2. In the Windows XP system, the flash drive larger than 32GB will not be recognized or only be displayed as 32GB.Note:In the Windows system, you can right-click on the flash drive to format it as exFAT or NTFS format (formatting methods will vary depending on the system version). If you need to format it as FAT32, you can use third-party formatting tools.14. Q: How to check the storage format of the Xiaomi Dual-interface Flash Drive 128GB?A: Take the Windows system as an example, you can right-click the flash drive and select Properties to check the storage format.