Home/Support/FAQ/

Why is the Xiaomi Robot Vacuum T12 offline ?

/

Why is the Xiaomi Robot Vacuum T12 offline ?

1. The WiFi signal is not good, please make sure that the host is in a good WiFi signal coverage area.
2. If the WiFi connection is abnormal, reset the WiFi and download the latest APP and try to connect again.
3. Please confirm whether the host is powered on. When it is powered off, it is offline.