Xiaomi Robot Vacuum T12 FAQ
1. Q: How to use power-on button of Xiaomi Robot Vacuum T12 ?
A: Power button
Power on/off: Press and hold for 3 seconds to power on or off
Cleaning: After turning on the phone, short press to start cleaning
Status Indicator
Steady white: The host status is normal
Flashing white: recharging /firmware upgrade in progress
White Breath: Charging
Yellow light flashes: Host status is abnormal
Solid yellow light: Host Wi-Fi is offline
Host light off: shutdown/sleep
Tip: The host cannot be shut down while charging; press any key to pause during cleaning, recharging, or partial cleaning.
2. Q: How to use recharge button of Xiaomi Robot Vacuum T12?
A: Recharge: short press to recharge
Tip: Press any key to pause during cleaning, recharging, and partial cleaning.
3. Q: What is the meaning the WiFi indicator light of Xiaomi Robot Vacuum T12 ?
A: The blue light stays on for 2 seconds and then goes out: WiFi is connected Blue light flashes: WiFi connection/firmware upgrade in progress
Yellow light flashes: WiFi is waiting for connection
Product introduction and use
1. Q: What are the standard features of Xiaomi Robot Vacuum T12 ?
A: Standard configuration details :
The accessories installed on the main unit of the Xiaomi Robot Vacuum T12 include a 2- in-1 water tank, filter (already installed on the 2-in-1 water tank), main brush, main brush cover , mop holder, and mop (already installed on the mop holder) ),side brush; other accessories include charging stand, adapter, and manual.
2. Introduction to the main functional components of Xiaomi Robot Vacuum T12
A: The main functional components include navigation, obstacle avoidance, operation, cleaning and mopping modules, etc.
3. Can Xiaomi Robot Vacuum T12 be used directly after unboxing?
A: It can be used directly. It is recommended that after unboxing, first confirm whether the standard equipment is missing, and then turn on the computer and connect to the Internet to learn how to use it.
Tip: For first time use, please manually place the host on the charging base and align it with the charging spring piece. First, let the sweeper be fully charged and then start cleaning from the charging base. The full charging time is about 3-4 hours.
4. Q: What mode should I choose when using the Xiaomi Robot Vacuum T12 first time?
A: Prioritize cleaning mode. In scenes where there is a lot of dust and debris in the home, do not use the mopping function for the first time. Select the cleaning mode to complete the global cleaning before filling the water tank with water. Install the rag and select the sweeping and mopping mode.
5. Q: Why does Xiaomi Robot Vacuum T12 need to wipe its appearance regularly?
A: Sweepers are cleaning appliances that have cleaning functions such as sweeping, mopping, and collecting garbage. Regular dumping of garbage, cleaning mops and roller brushes can restore the cleaning ability of the sweeper.
The sweeping machine is covered with various sensors. It needs to explore the surrounding environment, build a map and avoid obstacles. Therefore, when the equipment is dirty, please clean the surrounding dust with a wet rag that has been wrung out of water in time to remove the mixed foreign matter. Restore the obstacle avoidance and recognition capabilities of the sweeper.
Notice:
Do not use chemicals such as detergents or sprays for cleaning.
6. Q: How does the Xiaomi Robot Vacuum T12 standby after completing its task?
A: After the device cleaning task is completed, it is recommended to return the device to the charging stand for charging and standby to ensure that the device battery has sufficient power. If the device is not on standby on the charging stand, you can manually press and hold the power button to shut down the device to avoid power consumption.
(The device will automatically shut down when it is left on standby for a long time, which is normal).
7. Q: What should I do if the side brush of Xiaomi Robot Vacuum T12 gets entangled?
A: When the side brush is entangled with objects, please clean the side brush wrapping in time and check whether the side brush bristles are falling off or damaged. When cleaning again, you can first clean up the easily entangled items on the ground, such as wool, string, etc.
8. Q: Xiaomi Robot Vacuum T12 cannot be turned off on the charging stand?
A: The sweeper will always be in standby state when charging on the charging base. If you need to shut down, you need to leave the charging base and press and hold the power button for 3 seconds to complete the shutdown.
9. Q: In what life scenarios can the Xiaomi Robot Vacuum T12 be used?
A: This product is only used for floor cleaning in home environments. Do not use it outdoors, off the ground, in commercial or industrial environments. It may cause equipment failure, loss and other consequences.
10. Q: How to use the do not disturb mode of Xiaomi Robot Vacuum T12 ?
A: The Do Not Disturb mode is enabled by default at the factory, and the opening time period is: 23:00-09:00. You can use the mobile client to turn off Do Not Disturb mode or modify the Do Not Disturb time period.
During the Do Not Disturb period , the host will not automatically continue scanning, actively broadcast voice messages, and the indicator light will turn off.
11. Q: How to use the Xiaomi Robot Vacuum T12 for scheduled cleaning?
A: Scheduled cleaning time can be set in the APP.
In the APP , the host will automatically start cleaning at the designated time, and automatically return to the charging base for charging after cleaning.
12. Q: How to save the complete map of Xiaomi Robot Vacuum T12 ?
A: Click to start cleaning in the Mi Home APP or the host. The host starts from the charging base and returns to the charging base autonomously. A complete partition map will be generated, and a temporary map will be saved before the complete cleaning is completed. Automatically learn the home environment during the cleaning process and build a complete map. (When cleaning, please open the door of the area to be cleaned to ensure the integrity of the map.)
13. Q: How does Xiaomi Robot Vacuum T12 clean the entire house?
A: After the first startup, the host will first extend the area according to 6*6m, and then clean it in a bow shape until all areas are covered.
After starting up, the host will clean the room according to the room, first sweeping along the edge, and then cleaning in the bow. The room will be cleaned sequentially, in an orderly and efficient manner with full coverage and no omissions. After the cleaning is completed, the host will automatically return to the charging base.
14. Q: Can the Xiaomi Robot Vacuum T12 be charged all the time ?
A: Xiaomi Robot Vacuum T12 supports overcharge protection. It will automatically adjust to low current charging after the battery is full.
15. Q: Does the Xiaomi Robot Vacuum T12 have a motor overload protection function?
A: All motors on the machine have overload protection, including the main brush motor , side brush motor, and main wheel motor. When foreign matter enters or is severely clogged, resulting in overload, the protection will automatically start.
16. Q: Are there any consumables for the Xiaomi Robot Vacuum T12 that need to be replaced regularly?
A: Xiaomi Robot Vacuum T12 consumables include main brush, side brush, main brush cover , cleaning brush, filter, mop, etc., which need to be replaced regularly to ensure the normal function and cleaning ability of the equipment.
Parts maintenance recommendations
Main brush: It is recommended to clean it every week and replace the main brush every 6-12 months to ensure the cleaning effect.
Filter: It is recommended to clean it every week and replace the filter element every 3-6 months.
Side brush: It is recommended to clean it once a month and replace the side brush every 3-6 months to ensure the cleaning effect.
Mop: It is recommended to replace the mop every 3 months to ensure the cleaning effect.
17. Q: How to use the Xiaomi Robot Vacuum T12 charging stand ?
A: Place the charging stand against the wall on a level ground, ensure there is more than 0.5 meters of space on both sides of the charging stand , and connect the plug to the power socket. For a better mobile client experience, please place the charging stand within Wi-Fi coverage
1. Try to install the charging stand in an open location with good WiFi signal.
2. Refer to the picture below, install the power cord+ to the charging base and connect the power supply.
3. Before use, place the host on the charging stand, and the host will automatically turn on and charge.
4. After fully charged, the host indicator light will stay on for 10 minutes and then turn off.
Tips: When charging for the first time, to protect the battery, please use it after the battery is fully charged.
When the battery is low, it may not be able to turn on. Please place the host on the charging stand to charge.
The host will automatically turn on after connecting to the charging base and cannot be turned off during the charging process.
18. Q: How to charge the Xiaomi Robot Vacuum T12 ?
A: Press and hold the power button, wait for the power indicator light to stay on, then place the host on the charging stand to charge.
Tip: It may not be able to turn on when the battery is low, please place the host directly on the charging stand.
19. Q: How to install mop cloth on Xiaomi Robot Vacuum T12 ?
A: Before using the hoe and scrubber functions, please wet the rag and wring it out, and then install it on the rag holder.
Slide the mop holder horizontally along the bottom of the lower part of the robot vacuum in the direction shown in the illustration until it clicks into place.
20. Q: How to start cleaning with the Xiaomi Robot Vacuum T12 ?
A: Short press the power button to start cleaning. Press any key to pause while cleaning.
When the main unit is in the charging stand, you can also easily start cleaning by short pressing the charging stand button.
Please fully charge and let the host start from the charging base before cleaning.
Please do not move the charging base at will during the cleaning process.
If the battery is too low, cleaning cannot be started. Please charge it first and then start cleaning.
21. Q: How to charge the Xiaomi Robot Vacuum T12 ?
A: After cleaning, the host will automatically return to the charging base for charging.In the paused state, short press the recharge button to start recharging.
The power button flashes breathlessly when the host is charging.
Tip: If the host does not find the charging base, it will automatically return to the cleaning
starting point. Please manually put the host back into the charging base for charging.
22. Q: How to maintain the main brush and side brush of Xiaomi Robot Vacuum T12 ?
A:
1. Pull out the side brush upwards.
2. Pull the two main brush cover buckles , remove the main brush cover , take out the main brush, and pull out the main brush bearing.
3.Use a cleaning brush to clean the side brush and main brush.
Tip: It is recommended to replace the main brush every 6-12 months to ensure the cleaning effect.
23. Q: How to maintain the dust box and filter of Xiaomi Robot Vacuum T12 ?
A:
1. Take out the 2-in-1 water tank, open the water tank cover and dust box cover respectively , pour out the remaining water and garbage, and then use a cleaning brush to Clean the 2-in-1 water tank.
2.Take out the filter and clean it with a cleaning brush.
Tip: It is recommended to clean the dust box thoroughly at least once a week. Please be
sure to dry the dust box and filter before use.
24. Q: Will the yellowing of the charging pole piece of the Xiaomi Robot Vacuum T12 affect its use ?
A: The Xiaomi Robot Vacuum T12 charging pole piece is exposed in a complex environment.
As the use time increases, normal phenomena such as oxidation and yellowing may occur to varying degrees. This will not affect the recharging function, but it needs to be used regularly. Wipe with dry cloth.
25. Q: How to maintain the battery of Xiaomi Robot Vacuum T12 ?
A: The Xiaomi Robot Vacuum T12 has a built-in high-performance lithium- ion rechargeable battery pack. To maintain battery performance, please keep the host charged during daily use.
Tip: If you do not use it for a long time , please turn it off and store it. Charge it at least once every three months to avoid battery damage due to over-discharge.
26. Q: Does Xiaomi Robot Vacuum T12 support child lock ?
A: Xiaomi Robot Vacuum T12 does not support the child lock function.
27. Q: Does Xiaomi Robot Vacuum T12 support UV lights ?
A: Xiaomi Robot Vacuum T12 does not support UV lights.
28. Q: Does Xiaomi Robot Vacuum T12 support electrolyzed water ?
A: Xiaomi Robot Vacuum T12 does not support electrolyzed water.
29. Q: How to reset the system of Xiaomi Robot Vacuum T12 ?
A: Take out the dust box from the main unit, stand the main unit upright, or open the cover of Mi Homes weeping and mopping robot T 12 to perform the following operations:
Reset system
Use a needle-shaped object to press and hold the reset button for 3 seconds. When you hear "Reset system successful", the host automatically restarts, and related settings such as scheduled cleaning and WiFi are restored to the factory state.
30. Q: How to restore the Xiaomi Robot Vacuum T12 to the system before the upgrade ?
A: Take out the dust box from the main unit, stand the main unit upright, or open the cover of
Mi Home sweeping and mopping robot T 12 to perform the following operations:
restoration system
Use a needle-shaped object to press and hold the reset button for 10 seconds. When you hear "Restore system successful", the host automatically restarts, scheduled cleaning and WiFi and other related settings are restored to the factory state, and the system is restored to the previous firmware version.
31. Q: Does the Xiaomi Robot Vacuum T12 have a water shortage reminder and a dust box full reminder ?
A: Xiaomi Robot Vacuum T12 does not support water shortage reminder/ dust box full reminder.
32. Q: Can stickers be used on the Xiaomi Robot Vacuum T12 ?
A: It is recommended not to use stickers. Using stickers may cover the lidar above the device and the obstacle avoidance sensor and infrared sensor in front of the collision plate, affecting the operation of the device.
33. Q: How to create a map with the Xiaomi Robot Vacuum T12 ?
A:
1. When using it for the first time, follow the APP prompts to choose quick mapping or global cleaning. After the end, the APP will automatically save the map.
2. When using it in a new environment (such as a different floor), create a new map in the APP plug-in's Settings > Map List > Create Map. Maps in different environments can be distinguished by different names.
Keep the following in mind when creating a map:
A. The host is triggered from the charging base. Please do not change the position of the charging base while building the map ;
B. The new map will be saved after the host automatically recharges. Please do not interrupt or move the host during map building;
The presence of highly reflective objects in the environment , such as mirrors, windows, and shiny metal, will affect the mapping effect.
34. Q: Does the Xiaomi Robot Vacuum T12 support cleaning with water after it becomes dirty ?
A: The Xiaomi Robot Vacuum T12 does not support direct water washing, otherwise water will enter the device and damage the internal electronic components. It is recommended that after the equipment is dirty, remove the main brush cover , main brush, side brush, dust box, mop and other accessories and clean them separately. The main unit should be cleaned with a damp rag that is twisted until it does not drip.
35. Q: How is the Xiaomi Robot Vacuum T12 capable of cleaning stubborn stains ?
A: The mopping method is used to imitate mopping the floor. For stubborn stains, it is recommended to add water to soften it in advance, or switch to professional mopping mode.
36. Q: What small objects can the Xiaomi Robot VacuumT12 recognize ?
A: The Xiaomi Robot Vacuum T12 uses LSD + infrared obstacle avoidance. Small objects higher than T12 m can be identified. For objects lower than T12 m, it is recommended to put away items before mopping, such as weight scales and sockets.
37. Q: What should I pay attention to when using the Xiaomi Robot Vacuum T12 for the first time ?
A: 1. The MiHomesweeping robot T12 is equipped with a 3200 ma battery. The sweeping robot has about 30% power before leaving the factory. It is recommended to fully charge it before use after unpacking for the first time.
2. Fill the 2-in-1 water tank with water
3. Connect to the APP distribution network, place the host in the base station and start mapping.
38. Q: Will the Xiaomi Robot Vacuum T12 go around the legs of tables and chairs ?
A: The Xiaomi Robot Vacuum T12 uses LSD+ infrared obstacle avoidance. When it encounters
the legs of tables and chairs, it will clean along the edges.39. Q: How long does it take for the Xiaomi Robot Vacuum T12 to clean a room ?
A: In order to ensure the cleaning power of the sweeper, the walking speed of Xiaomi Robot
Vacuum T12 is 0.3m/s. Cleaning time will fluctuate depending on the complexity of the user's
home environment.
40. Q: Why does the Xiaomi Robot Vacuum T12 always avoid the scale blocks at home ?
A: Xiaomi Robot Vacuum T12 MiHomesweeping and mopping robot recognizes objects by
mechanical collision plate + LDS laser navigation. Small objects higher than T12 m can be
identified. For objects lower than T12 m, it is recommended to put away the items before
mopping. For example Scales, sockets.
41. Q: Is it normal for water stains in the water tank of the Xiaomi Robot Vacuum T12 2-in-1 when unboxing ?
A:
1. Xiaomi Robot Vacuum T12 must undergo random inspection before leaving the factory.
Clean water will be added to the water tank for water tank testing.
2. Pour out the clean water after the water tank test is completed. It is normal for water
stains to remain in the water tank.
42. Q: Does Xiaomi Robot Vacuum T12 have carpet detection ?
A:
1. Xiaomi Robot Vacuum T12 does not have carpet detection function.
43. Q: How many areas does the Xiaomi Robot Vacuum T12 before cleaning the mop ?
A:
2. The robot does not support automatic cleaning of the rag. The rag needs to be manually disassembled and cleaned. It is recommended to wash and dry it after each task is completed.
44. Q: Can the Xiaomi Robot Vacuum T12 add water to clean the mop midway ?
A:
2. If the host needs to add water during the cleaning process, you can short press any key to pause, take out the two-in-one water tank, put it back after completion, and short press the start key to continue working. Mops need to be cleaned manually.
45. Q: Why does the Xiaomi Robot Vacuum T12 continue to clean when it is recharged midway ?
A:
1. Xiaomi Robot Vacuum T12 has a 3200 ma battery with super battery life.
2. When the battery is low during the mopping process, the host will return to the base station for charging. At the same time, when the battery reaches about 60%, it will go out of the base station and continue the unfinished task last time.
Note: If the host controls the robot to execute other instructions during the charging process, or turns on the Do Not Disturb mode , the continued scanning function will not be executed.
Mi Home APP Issues
1. Q: How to connect Xiaomi Robot Vacuum T12 to MiHome APP?
A: This product has been connected to Mi Home, can be controlled through Mi Home APP, and is interconnected with other products.
Scan the QR code, download and install Mi Home APP. Users who have installed Mi Home APP will directly enter the device connection page. Or search "Mi Home" in the app store, download and install the Mi Home APP. Open the Mi Home APP homepage, click "+" in the upper right corner of the page, and add devices according to the APP prompts.
Tip: Due to the upgrade and update of Mi Home APP, the actual operation may be slightly
different from the above description. Please operate according to the current
instructions in the APP.
2. Q: How to reset the WiFi of Xiaomi Robot Vacuum T12 ?
A: When the router cannot connect to the host due to modified configuration, forgotten password or other reasons, please open the top cover to reveal the Wi-Fi indicator light, and press and hold the local cleaning button and the recharge button at the same time (7 seconds) until the voice prompts "Waiting for configuration" Network" and wait for the Wi-Fi indicator light to start flashing again to indicate a successful reset.
3. Q: How to upgrade the firmware of Xiaomi Robot Vacuum T12?
A: You can use the Mi Home APP to upgrade the firmware of the host. Before upgrading, please ensure that the host is on the charging stand and the battery power is greater than 15%.
The buttons will flash during firmware upgrade.
Path: In APP -Settings-General Settings-Firmware Upgrade
4. Q: How to quickly build maps with the Xiaomi Robot Vacuum T12 ?
A: When starting up and running for the first time, there is no map in the APP. Place the host on the charging stand and select Quick Map in the APP. The host will only build the map but not clean it. After the host automatically returns to the charging stand , the map building is completed and automatically saved map.
Tip: During the mapping process , please do not move the sweeper and tractor , and keep it away from children and pets. Save 5 maps.
5. Q: What is the do not disturb mode function?
A: During the Do Not Disturb period , the host will not respond to resume scanning, scheduled cleaning, or active voice broadcast. Do Not Disturb mode is enabled by default at the factory, and the default time period is from 23:00 pm to 9:00 am. Do not disturb mode can be turned off through the Mi Home APP.
Tip: During the do-not -disturb period , the indicator light goes out after 1 minute of charging.
6. Q: What is the global cleaning function?
A: When the map is not saved, select global cleaning, and the host will clean a 6m×6m square area area by area; after saving the map in the APP, select global cleaning, and the host will automatically plan a path to clean room by room, and return to the charging base after cleaning is completed.
7. Q: What is the edge cleaning function?
A: Select edge cleaning in the Mi Home APP. After the host automatically identifies the cleaning area, it will clean along the edge. After cleaning, the host will automatically return to the charging base.
8. Q: What is the memory map function?
A: For the first cleaning, the machine needs to start from the charging base. After completing the cleaning, it will automatically return to the charging base. Only after completing the complete cleaning can the map of your home be saved. If the cleaning process is terminated manually or moved back to the charging base, the map will not be saved. After the map is drawn successfully , , you can divide, merge areas or customize room names in the APP.
9. Q: What is the zone cleaning function?
A: You can set up zoned cleaning in the Mi Home APP, and the host will clean according to the planned area.
hint:
During cleaning, the host may go out of the marked area. Please pay attention to clearing the ground obstacles around the marked area. The marking of this area does not play a
role in safe isolation.
10. Q: What is the sleep function?
A: When the host is not charging and does not run or operate for more than 5 minutes, it will automatically enter the sleep state. If there is no reservation, it will automatically shut down if it sleeps for more than 6 hours; the host can be woken up by pressing buttons and APP in the sleep state.
Tip: The console will not go to sleep when it is on the charging dock.
11. Q: How to reset the map of Xiaomi Robot Vacuum T12?
A: Click Reset Map in the settings. After clicking OK, the map will be reset and disappear, and the map needs to be rebuilt.
Reset the map: In the APP -Map Management -Reset Map - OK.
Tip: After resetting the map, the scheduled cleaning associated with the map will be deleted simultaneously.
12. Q: How to use the Xiaomi Robot Vacuum T12 for customized cleaning?
A: Before using the customized cleaning function, you need to save the map. After the map is saved, room partitions will be automatically formed. Then select customized cleaning on the main interface of the APP plug-in.
In customized cleaning, select a room and set the cleaning times, modes, times, etc. for different rooms.
13. Q: How many cleaning reservations does the Xiaomi Robot Vacuum T12 support?
A: Scheduled cleaning supports up to 10 tasks. When setting up scheduled cleaning, it is recommended that the interval be more than 2 hours to ensure that the last cleaning can be successfully completed; if the interval is too close, the last cleaning may be terminated.
14. Q: How to rename the map of Xiaomi Robot Vacuum T12?
A: Support map renaming. Go to More Settings > Map List > Select the map that needs to be renamed and rename it.
Frequently Asked Questions and Troubleshooting
1. Q: What should I do if the Xiaomi Robot Vacuum T12 cannot connect to the Internet?
A: 1. Confirm whether the WiFi password entered when connecting is correct. The WiFi user name cannot contain Chinese characters or the password setting contains special
characters such as @￥%. If so, please reset it to English or with numbers and letters.
2.Please enter your account number and password before trying again;
try to open the web page through a mobile phone or a computer connected to WiFi to see if it is smooth;
3. Confirm whether the distance between the router and the robot is too far (more than 5 meters or there is a partition in between). You can try to move the machine within 1 to 2
meters away from the router and try to reconnect;
4. Try to connect to the mobile phone WiFi hotspot;
5. Check whether the router is connected to too many smart devices, causing the network to slow down or the router to become unresponsive. You can restart the router and try again;
6. Currently, it does not support the company's EAP802.1x certified network, 5G signal network or public WiFi network that requires web page authentication, such as: CMCC,
ChinaUnicom , etc. You need to switch the network again and try to connect;
7. After the network is turned off , if the device is not connected to the Internet for more than 1 hour, the WiFi module will turn off the network connection function, and the WiFi
indicator light will flash. The connection can be restored only after restarting the device;
8. Check whether the mobile phone has restricted the permissions of the App, such as networking, positioning, etc. Please allow the permissions and try again;
9. Connection failure may also be related to the mobile phone model. You can try to use other different mobile phone models to try to connect.
2. Q: What should I do if the Xiaomi Robot Vacuum T12 is charging abnormally ?
A: Please check whether the charging base and the charging pad of the host are stained with dust. Abnormal charging will occur when dust is stained. Please wipe it before use.
3. Q: What should I do if the Xiaomi Robot Vacuum T12 fails to come out of water ?
A:
1. Confirm that the water tank is filled with clean water and installed in place ;
2. Confirm that the water tank identification is normal ;
3. The power supply electrode piece of the water tank is not dirty and has good contact ;
4. Confirm that the fault is not eliminated after restarting. If there is any damage, please contact after-sales service.
4. Q: What precautions should be taken before cleaning with the Xiaomi Robot Vacuum T12 ?
A: Please try to make the host fully charged before starting cleaning from the charging base.
Before cleaning, please tidy up your home furniture environment and put away fragile items and debris on the floor of your home in advance.
5. Q: Will the cleaning efficiency of Xiaomi Robot Vacuum T12 decrease in complex environments ?
A: In order to ensure cleaning coverage, the host will clean all corners. In complex environments, turning and edge movements will be increased, and the cleaning efficiency may be reduced.
6. Q: Does the Xiaomi Robot Vacuum T12 make loud noise when cleaning ?
A:
1. It is necessary to confirm whether the roller brush is entangled with foreign objects and makes abnormal noises. The roller brush needs to be cleaned in time, otherwise it
will cause damage to the roller brush.
2. In order to ensure the cleaning effect, the host adopts a fan with greater suction power, which has stronger dust collection effect and a relatively louder sound. When cleaning, you can use the quieter setting to work.
7. Q: Does the Xiaomi Robot Vacuum T12 make abnormal noises when cleaning ?
A: When the main unit is working on smooth tile floors and wooden floors , there may be a slight sound when the bottom scraper rubs against the floor. When the host passes through the joints between the tiles and the floor, it will contact and clean the joints, which may produce a slight "click-click" sound. The above sounds do not affect the normal use of the machine.
8. Q: What should I do if the Xiaomi Robot Vacuum T12 gets stuck while cleaning ?
A: When the host is cleaning, slippers, plastic bags and other debris at home may get stuck. After solving the stuck problem , try to place the host in a nearby cleaned area
and continue cleaning. away the debris in your home before cleaning to avoid the host getting stuck during cleaning.
9. Q: What should I do if the Xiaomi Robot Vacuum T12 gets stuck on the surface of the fuselage when cleaning ?
A: When the main unit is cleaning, when it encounters the bottom of furniture that is close to the height of the main unit, the upper surface of the main unit may get stuck.
Please set up a virtual wall to prevent the host from entering again.
10. Q: How to deal with the entanglement of the side brush and the main brush of the Xiaomi Robot Vacuum T12 during cleaning ?
A: When the main unit is cleaning, the side brushes and roller brushes may entangle the power cords, charging cables , etc. at home. After solving the entanglement problem, try
to place the main unit in a nearby cleaned area and continue cleaning.
Please try to clear away the debris in your home before cleaning to avoid the host from getting entangled during cleaning.
11. Q: What is the reason why the Xiaomi Robot Vacuum T12 fails to reposition ?
A: If the host is moved to an area that has not been cleaned before, the relocation will fail. Please try to ensure that it is moved to an area that has been cleaned before. Someone was standing next to the host while it was relocating. Please try not to stand next to the host.
12. Q: What is the reason why the Xiaomi Robot Vacuum T12 does not slow down and collide with obstacles when it encounters obstacles ?
A: The host machine has LDS laser sensor and edge sensor , which can detect obstacles and slow down in advance. However, for some darker, smaller table and chair legs and
some shorter obstacles, collision may not be detected, which is normal.
13. Q: Why does the Xiaomi Robot Vacuum T12 collide with the wall when cleaning along the edge ?
A: The host itself has sensors along the wall. When cleaning along the edge, it will keep a certain distance from the wall, which is normal.
14. Q: What should I do if the Xiaomi Robot Vacuum T12 cannot be turned on ?
A: The battery is low. Please charge it on the charging stand before using it. If the ambient temperature is too low (below 0℃) or too high (above 40℃), please use it in an environment of 0-40℃.
15. Q: What should I do if the Xiaomi Robot Vacuum T12 cannot be charged ?
A: The charging base is not powered on. Please confirm whether both ends of the power cord of the charging base are plugged in. If the contact is poor, please clean the charging base shrapnel and the host charging contact piece.
16. Q: Why does the Xiaomi Robot Vacuum T12 consume so much power when cleaning ?
A: After the host is charged and left for a long time, the power may drop rapidly a few minutes before cleaning starts. This is normal. After a few minutes, the power
consumption will return to normal. using powerful cleaning mode , the power of the host will be consumed faster.
17. Q: What may be the reason why the Xiaomi Robot Vacuum T12 fails to recharge ?
A: There are too many obstacles near the charging base. Please place the charging base in an open area and ensure that there are no obstacles within 0.5 meters on both sides of the charging base and 1.5 meters in front of the charging base.
The host did not start from the charging base before cleaning, and the charging base was not found during the cleaning process. Please try to make the host start from the charging base to clean.
The host was moved during the cleaning process. When cleaning was continued, the relocation of the host failed and a new task was started.
18. Q: Why does the Xiaomi Robot Vacuum T12 repeatedly dock when charging ?
A: Please check whether the charging base and the charging pad of the host are stained with dust. When dust is stained, repeated docking may occur. Please wipe it before use.
19. Q: What should I do if Xiaomi Robot Vacuum T12 cannot remove stubborn stains when mopping the floor ?
A: Some stubborn stains cannot be removed when mopping the floor, and manual cleaning is required.
20. Q: What should I do if the floor of the Xiaomi Robot Vacuum T12 becomes dirtier as it is mopped ?
A: If the floor is too dirty, please clean the rag regularly when mopping the floor.
21. Q: How long does it take to dry the mop of Xiaomi Robot Vacuum T12 ?
A: There is no mop drying function.
22. Q: What should I do if the map of the Xiaomi Robot Vacuum T12 is skewed and overlaid ?
A:
1. Confirm that the map has been saved successfully (the regional page has partition icons and the regional functions can be used normally)
2. Turn off the power switch, restart the machine, and then manually place the machine to charge and try to restore the map. Restore failed, change the location of the charging base and re-create the map
Recommendations:
1. Place the charging base correctly against the wall (make sure to leave 0.5m left and right of the charging base and no obstacles 1.5m in front)
2. During the working process of the sweeping robot, do not move it at will or provide human help to the sweeping robot.
3. If the home environment has strong direct light, mirror reflection, etc., it will lead to chaotic construction.
Direct exposure to strong light: It is recommended to draw the curtains or change the time to take pictures.
Specular reflection: It is recommended to cover the bottom 15 cm 4. You can reset it in the map function, and the map will be rebuilt during the next cleaning process.
5. Regularly check whether there is dirt on the side of the navigation scanning component and wipe it with a clean rag or paper towel.
23. Q: What should I do if the Xiaomi Robot Vacuum T12 moves backwards?
A :
1. It is recommended that the user check and confirm whether the driving wheel is wrapped with foreign matter.
2. Confirm whether the LDS of the machine rotates normally. Please try to lighten the lid of the radar sensor and check whether the rebound is normal.
3. Please check whether there are any foreign objects or hair on the rotating part of the LDS, causing the rotation to be sluggish or stalled. If so, please try to remove it;
4. Please confirm whether there are uneven or warped stickers or large objects on the surface of the machine on the strike plate and the machine.
5. Please try to tap the collision plate to confirm that it is in a state where it can rebound.
6. Please try to restart the host and try again.
24. Q: The Xiaomi Robot Vacuum T12 machine reported an abnormal collision plate ?
A :
1. Please try to tap the impact plate to confirm that the impact plate is in a state where it can rebound;
2. Please try to restart the host and try again;
25. Q: Does the Xiaomi Robot Vacuum T12 machine report an abnormality in side brushing?
A :
1. Please try to remove the side brush and confirm whether there are foreign objects or hair entangled in the side brush and its components.
2. Please try to restart the host and try again;
26. Q: Does the Xiaomi Robot Vacuum T12 machine support multi-person connection?
A :
The machine does not support multi-person connection, but the machine can be shared
with others in APP - Settings - General Settings - Device Sharing. The shared person
can perform basic machine operations and settings on the machine (start, pause, end
Clean, adjust suction and water volume)
27. Q: How does the Xiaomi Robot Vacuum T12 machine support Xiaoai speakers ?
A:
1、used to log in to the sweeper and the Xiaoai speaker account must be the same account
2. When using Xiaoai Speaker to clean the selected area, you need to rename the partition map.
3. It is recommended to try voice multiple times.
28. Q: Why is the Xiaomi Robot Vacuum T12 machine offline ?
A: 1. The WiFi signal is not good, please make sure that the host is in a good WiFi signal coverage area.
2. If the WiFi connection is abnormal, reset the WiFi and download the latest APP and try to connect again.
3. Please confirm whether the host is powered on. When it is powered off, it is offline.
29. Q: Why does the Xiaomi Robot Vacuum T12 consume so much power when mopping the floor ?
A:
1. When receiving the machine for the first time, it is recommended to do the following steps. The Xiaomi Robot Vacuum T12 is equipped with a 3200mha battery. It is recommended to use it after unpacking it for the first time after fully charging it.
2. Check whether the professional mopping mode is turned on during the cleaning process.
If this mode is turned on, the machine will mop the floor in a Y-shaped path, which will provide better mopping effect and faster power consumption. It is recommended to choose different mopping modes according to the cleaning conditions of the floor.
30. Q: Does the Xiaomi Robot Vacuum T12 make a lot of noise when mopping the floor ?
A: Check whether the mopping board is installed in place. It is normal to make some noise when changing the mopping mode.
A: Power button
Power on/off: Press and hold for 3 seconds to power on or off
Cleaning: After turning on the phone, short press to start cleaning
Status Indicator
Steady white: The host status is normal
Flashing white: recharging /firmware upgrade in progress
White Breath: Charging
Yellow light flashes: Host status is abnormal
Solid yellow light: Host Wi-Fi is offline
Host light off: shutdown/sleep
Tip: The host cannot be shut down while charging; press any key to pause during cleaning, recharging, or partial cleaning.
2. Q: How to use recharge button of Xiaomi Robot Vacuum T12?
A: Recharge: short press to recharge
Tip: Press any key to pause during cleaning, recharging, and partial cleaning.
3. Q: What is the meaning the WiFi indicator light of Xiaomi Robot Vacuum T12 ?
A: The blue light stays on for 2 seconds and then goes out: WiFi is connected Blue light flashes: WiFi connection/firmware upgrade in progress
Yellow light flashes: WiFi is waiting for connection
Product introduction and use
1. Q: What are the standard features of Xiaomi Robot Vacuum T12 ?
A: Standard configuration details :
The accessories installed on the main unit of the Xiaomi Robot Vacuum T12 include a 2- in-1 water tank, filter (already installed on the 2-in-1 water tank), main brush, main brush cover , mop holder, and mop (already installed on the mop holder) ),side brush; other accessories include charging stand, adapter, and manual.
2. Introduction to the main functional components of Xiaomi Robot Vacuum T12
A: The main functional components include navigation, obstacle avoidance, operation, cleaning and mopping modules, etc.
3. Can Xiaomi Robot Vacuum T12 be used directly after unboxing?
A: It can be used directly. It is recommended that after unboxing, first confirm whether the standard equipment is missing, and then turn on the computer and connect to the Internet to learn how to use it.
Tip: For first time use, please manually place the host on the charging base and align it with the charging spring piece. First, let the sweeper be fully charged and then start cleaning from the charging base. The full charging time is about 3-4 hours.
4. Q: What mode should I choose when using the Xiaomi Robot Vacuum T12 first time?
A: Prioritize cleaning mode. In scenes where there is a lot of dust and debris in the home, do not use the mopping function for the first time. Select the cleaning mode to complete the global cleaning before filling the water tank with water. Install the rag and select the sweeping and mopping mode.
5. Q: Why does Xiaomi Robot Vacuum T12 need to wipe its appearance regularly?
A: Sweepers are cleaning appliances that have cleaning functions such as sweeping, mopping, and collecting garbage. Regular dumping of garbage, cleaning mops and roller brushes can restore the cleaning ability of the sweeper.
The sweeping machine is covered with various sensors. It needs to explore the surrounding environment, build a map and avoid obstacles. Therefore, when the equipment is dirty, please clean the surrounding dust with a wet rag that has been wrung out of water in time to remove the mixed foreign matter. Restore the obstacle avoidance and recognition capabilities of the sweeper.
Notice:
Do not use chemicals such as detergents or sprays for cleaning.
6. Q: How does the Xiaomi Robot Vacuum T12 standby after completing its task?
A: After the device cleaning task is completed, it is recommended to return the device to the charging stand for charging and standby to ensure that the device battery has sufficient power. If the device is not on standby on the charging stand, you can manually press and hold the power button to shut down the device to avoid power consumption.
(The device will automatically shut down when it is left on standby for a long time, which is normal).
7. Q: What should I do if the side brush of Xiaomi Robot Vacuum T12 gets entangled?
A: When the side brush is entangled with objects, please clean the side brush wrapping in time and check whether the side brush bristles are falling off or damaged. When cleaning again, you can first clean up the easily entangled items on the ground, such as wool, string, etc.
8. Q: Xiaomi Robot Vacuum T12 cannot be turned off on the charging stand?
A: The sweeper will always be in standby state when charging on the charging base. If you need to shut down, you need to leave the charging base and press and hold the power button for 3 seconds to complete the shutdown.
9. Q: In what life scenarios can the Xiaomi Robot Vacuum T12 be used?
A: This product is only used for floor cleaning in home environments. Do not use it outdoors, off the ground, in commercial or industrial environments. It may cause equipment failure, loss and other consequences.
10. Q: How to use the do not disturb mode of Xiaomi Robot Vacuum T12 ?
A: The Do Not Disturb mode is enabled by default at the factory, and the opening time period is: 23:00-09:00. You can use the mobile client to turn off Do Not Disturb mode or modify the Do Not Disturb time period.
During the Do Not Disturb period , the host will not automatically continue scanning, actively broadcast voice messages, and the indicator light will turn off.
11. Q: How to use the Xiaomi Robot Vacuum T12 for scheduled cleaning?
A: Scheduled cleaning time can be set in the APP.
In the APP , the host will automatically start cleaning at the designated time, and automatically return to the charging base for charging after cleaning.
12. Q: How to save the complete map of Xiaomi Robot Vacuum T12 ?
A: Click to start cleaning in the Mi Home APP or the host. The host starts from the charging base and returns to the charging base autonomously. A complete partition map will be generated, and a temporary map will be saved before the complete cleaning is completed. Automatically learn the home environment during the cleaning process and build a complete map. (When cleaning, please open the door of the area to be cleaned to ensure the integrity of the map.)
13. Q: How does Xiaomi Robot Vacuum T12 clean the entire house?
A: After the first startup, the host will first extend the area according to 6*6m, and then clean it in a bow shape until all areas are covered.
After starting up, the host will clean the room according to the room, first sweeping along the edge, and then cleaning in the bow. The room will be cleaned sequentially, in an orderly and efficient manner with full coverage and no omissions. After the cleaning is completed, the host will automatically return to the charging base.
14. Q: Can the Xiaomi Robot Vacuum T12 be charged all the time ?
A: Xiaomi Robot Vacuum T12 supports overcharge protection. It will automatically adjust to low current charging after the battery is full.
15. Q: Does the Xiaomi Robot Vacuum T12 have a motor overload protection function?
A: All motors on the machine have overload protection, including the main brush motor , side brush motor, and main wheel motor. When foreign matter enters or is severely clogged, resulting in overload, the protection will automatically start.
16. Q: Are there any consumables for the Xiaomi Robot Vacuum T12 that need to be replaced regularly?
A: Xiaomi Robot Vacuum T12 consumables include main brush, side brush, main brush cover , cleaning brush, filter, mop, etc., which need to be replaced regularly to ensure the normal function and cleaning ability of the equipment.
Parts maintenance recommendations
Main brush: It is recommended to clean it every week and replace the main brush every 6-12 months to ensure the cleaning effect.
Filter: It is recommended to clean it every week and replace the filter element every 3-6 months.
Side brush: It is recommended to clean it once a month and replace the side brush every 3-6 months to ensure the cleaning effect.
Mop: It is recommended to replace the mop every 3 months to ensure the cleaning effect.
17. Q: How to use the Xiaomi Robot Vacuum T12 charging stand ?
A: Place the charging stand against the wall on a level ground, ensure there is more than 0.5 meters of space on both sides of the charging stand , and connect the plug to the power socket. For a better mobile client experience, please place the charging stand within Wi-Fi coverage
1. Try to install the charging stand in an open location with good WiFi signal.
2. Refer to the picture below, install the power cord+ to the charging base and connect the power supply.
3. Before use, place the host on the charging stand, and the host will automatically turn on and charge.
4. After fully charged, the host indicator light will stay on for 10 minutes and then turn off.
Tips: When charging for the first time, to protect the battery, please use it after the battery is fully charged.
When the battery is low, it may not be able to turn on. Please place the host on the charging stand to charge.
The host will automatically turn on after connecting to the charging base and cannot be turned off during the charging process.
18. Q: How to charge the Xiaomi Robot Vacuum T12 ?
A: Press and hold the power button, wait for the power indicator light to stay on, then place the host on the charging stand to charge.
Tip: It may not be able to turn on when the battery is low, please place the host directly on the charging stand.
19. Q: How to install mop cloth on Xiaomi Robot Vacuum T12 ?
A: Before using the hoe and scrubber functions, please wet the rag and wring it out, and then install it on the rag holder.
Slide the mop holder horizontally along the bottom of the lower part of the robot vacuum in the direction shown in the illustration until it clicks into place.
20. Q: How to start cleaning with the Xiaomi Robot Vacuum T12 ?
A: Short press the power button to start cleaning. Press any key to pause while cleaning.
When the main unit is in the charging stand, you can also easily start cleaning by short pressing the charging stand button.
Please fully charge and let the host start from the charging base before cleaning.
Please do not move the charging base at will during the cleaning process.
If the battery is too low, cleaning cannot be started. Please charge it first and then start cleaning.
21. Q: How to charge the Xiaomi Robot Vacuum T12 ?
A: After cleaning, the host will automatically return to the charging base for charging.In the paused state, short press the recharge button to start recharging.
The power button flashes breathlessly when the host is charging.
Tip: If the host does not find the charging base, it will automatically return to the cleaning
starting point. Please manually put the host back into the charging base for charging.
22. Q: How to maintain the main brush and side brush of Xiaomi Robot Vacuum T12 ?
A:
1. Pull out the side brush upwards.
2. Pull the two main brush cover buckles , remove the main brush cover , take out the main brush, and pull out the main brush bearing.
3.Use a cleaning brush to clean the side brush and main brush.
Tip: It is recommended to replace the main brush every 6-12 months to ensure the cleaning effect.
23. Q: How to maintain the dust box and filter of Xiaomi Robot Vacuum T12 ?
A:
1. Take out the 2-in-1 water tank, open the water tank cover and dust box cover respectively , pour out the remaining water and garbage, and then use a cleaning brush to Clean the 2-in-1 water tank.
2.Take out the filter and clean it with a cleaning brush.
Tip: It is recommended to clean the dust box thoroughly at least once a week. Please be
sure to dry the dust box and filter before use.
24. Q: Will the yellowing of the charging pole piece of the Xiaomi Robot Vacuum T12 affect its use ?
A: The Xiaomi Robot Vacuum T12 charging pole piece is exposed in a complex environment.
As the use time increases, normal phenomena such as oxidation and yellowing may occur to varying degrees. This will not affect the recharging function, but it needs to be used regularly. Wipe with dry cloth.
25. Q: How to maintain the battery of Xiaomi Robot Vacuum T12 ?
A: The Xiaomi Robot Vacuum T12 has a built-in high-performance lithium- ion rechargeable battery pack. To maintain battery performance, please keep the host charged during daily use.
Tip: If you do not use it for a long time , please turn it off and store it. Charge it at least once every three months to avoid battery damage due to over-discharge.
26. Q: Does Xiaomi Robot Vacuum T12 support child lock ?
A: Xiaomi Robot Vacuum T12 does not support the child lock function.
27. Q: Does Xiaomi Robot Vacuum T12 support UV lights ?
A: Xiaomi Robot Vacuum T12 does not support UV lights.
28. Q: Does Xiaomi Robot Vacuum T12 support electrolyzed water ?
A: Xiaomi Robot Vacuum T12 does not support electrolyzed water.
29. Q: How to reset the system of Xiaomi Robot Vacuum T12 ?
A: Take out the dust box from the main unit, stand the main unit upright, or open the cover of Mi Homes weeping and mopping robot T 12 to perform the following operations:
Reset system
Use a needle-shaped object to press and hold the reset button for 3 seconds. When you hear "Reset system successful", the host automatically restarts, and related settings such as scheduled cleaning and WiFi are restored to the factory state.
30. Q: How to restore the Xiaomi Robot Vacuum T12 to the system before the upgrade ?
A: Take out the dust box from the main unit, stand the main unit upright, or open the cover of
Mi Home sweeping and mopping robot T 12 to perform the following operations:
restoration system
Use a needle-shaped object to press and hold the reset button for 10 seconds. When you hear "Restore system successful", the host automatically restarts, scheduled cleaning and WiFi and other related settings are restored to the factory state, and the system is restored to the previous firmware version.
31. Q: Does the Xiaomi Robot Vacuum T12 have a water shortage reminder and a dust box full reminder ?
A: Xiaomi Robot Vacuum T12 does not support water shortage reminder/ dust box full reminder.
32. Q: Can stickers be used on the Xiaomi Robot Vacuum T12 ?
A: It is recommended not to use stickers. Using stickers may cover the lidar above the device and the obstacle avoidance sensor and infrared sensor in front of the collision plate, affecting the operation of the device.
33. Q: How to create a map with the Xiaomi Robot Vacuum T12 ?
A:
1. When using it for the first time, follow the APP prompts to choose quick mapping or global cleaning. After the end, the APP will automatically save the map.
2. When using it in a new environment (such as a different floor), create a new map in the APP plug-in's Settings > Map List > Create Map. Maps in different environments can be distinguished by different names.
Keep the following in mind when creating a map:
A. The host is triggered from the charging base. Please do not change the position of the charging base while building the map ;
B. The new map will be saved after the host automatically recharges. Please do not interrupt or move the host during map building;
The presence of highly reflective objects in the environment , such as mirrors, windows, and shiny metal, will affect the mapping effect.
34. Q: Does the Xiaomi Robot Vacuum T12 support cleaning with water after it becomes dirty ?
A: The Xiaomi Robot Vacuum T12 does not support direct water washing, otherwise water will enter the device and damage the internal electronic components. It is recommended that after the equipment is dirty, remove the main brush cover , main brush, side brush, dust box, mop and other accessories and clean them separately. The main unit should be cleaned with a damp rag that is twisted until it does not drip.
35. Q: How is the Xiaomi Robot Vacuum T12 capable of cleaning stubborn stains ?
A: The mopping method is used to imitate mopping the floor. For stubborn stains, it is recommended to add water to soften it in advance, or switch to professional mopping mode.
36. Q: What small objects can the Xiaomi Robot VacuumT12 recognize ?
A: The Xiaomi Robot Vacuum T12 uses LSD + infrared obstacle avoidance. Small objects higher than T12 m can be identified. For objects lower than T12 m, it is recommended to put away items before mopping, such as weight scales and sockets.
37. Q: What should I pay attention to when using the Xiaomi Robot Vacuum T12 for the first time ?
A: 1. The MiHomesweeping robot T12 is equipped with a 3200 ma battery. The sweeping robot has about 30% power before leaving the factory. It is recommended to fully charge it before use after unpacking for the first time.
2. Fill the 2-in-1 water tank with water
3. Connect to the APP distribution network, place the host in the base station and start mapping.
38. Q: Will the Xiaomi Robot Vacuum T12 go around the legs of tables and chairs ?
A: The Xiaomi Robot Vacuum T12 uses LSD+ infrared obstacle avoidance. When it encounters
the legs of tables and chairs, it will clean along the edges.39. Q: How long does it take for the Xiaomi Robot Vacuum T12 to clean a room ?
A: In order to ensure the cleaning power of the sweeper, the walking speed of Xiaomi Robot
Vacuum T12 is 0.3m/s. Cleaning time will fluctuate depending on the complexity of the user's
home environment.
40. Q: Why does the Xiaomi Robot Vacuum T12 always avoid the scale blocks at home ?
A: Xiaomi Robot Vacuum T12 MiHomesweeping and mopping robot recognizes objects by
mechanical collision plate + LDS laser navigation. Small objects higher than T12 m can be
identified. For objects lower than T12 m, it is recommended to put away the items before
mopping. For example Scales, sockets.
41. Q: Is it normal for water stains in the water tank of the Xiaomi Robot Vacuum T12 2-in-1 when unboxing ?
A:
1. Xiaomi Robot Vacuum T12 must undergo random inspection before leaving the factory.
Clean water will be added to the water tank for water tank testing.
2. Pour out the clean water after the water tank test is completed. It is normal for water
stains to remain in the water tank.
42. Q: Does Xiaomi Robot Vacuum T12 have carpet detection ?
A:
1. Xiaomi Robot Vacuum T12 does not have carpet detection function.
43. Q: How many areas does the Xiaomi Robot Vacuum T12 before cleaning the mop ?
A:
2. The robot does not support automatic cleaning of the rag. The rag needs to be manually disassembled and cleaned. It is recommended to wash and dry it after each task is completed.
44. Q: Can the Xiaomi Robot Vacuum T12 add water to clean the mop midway ?
A:
2. If the host needs to add water during the cleaning process, you can short press any key to pause, take out the two-in-one water tank, put it back after completion, and short press the start key to continue working. Mops need to be cleaned manually.
45. Q: Why does the Xiaomi Robot Vacuum T12 continue to clean when it is recharged midway ?
A:
1. Xiaomi Robot Vacuum T12 has a 3200 ma battery with super battery life.
2. When the battery is low during the mopping process, the host will return to the base station for charging. At the same time, when the battery reaches about 60%, it will go out of the base station and continue the unfinished task last time.
Note: If the host controls the robot to execute other instructions during the charging process, or turns on the Do Not Disturb mode , the continued scanning function will not be executed.
Mi Home APP Issues
1. Q: How to connect Xiaomi Robot Vacuum T12 to MiHome APP?
A: This product has been connected to Mi Home, can be controlled through Mi Home APP, and is interconnected with other products.
Scan the QR code, download and install Mi Home APP. Users who have installed Mi Home APP will directly enter the device connection page. Or search "Mi Home" in the app store, download and install the Mi Home APP. Open the Mi Home APP homepage, click "+" in the upper right corner of the page, and add devices according to the APP prompts.
Tip: Due to the upgrade and update of Mi Home APP, the actual operation may be slightly
different from the above description. Please operate according to the current
instructions in the APP.
2. Q: How to reset the WiFi of Xiaomi Robot Vacuum T12 ?
A: When the router cannot connect to the host due to modified configuration, forgotten password or other reasons, please open the top cover to reveal the Wi-Fi indicator light, and press and hold the local cleaning button and the recharge button at the same time (7 seconds) until the voice prompts "Waiting for configuration" Network" and wait for the Wi-Fi indicator light to start flashing again to indicate a successful reset.
3. Q: How to upgrade the firmware of Xiaomi Robot Vacuum T12?
A: You can use the Mi Home APP to upgrade the firmware of the host. Before upgrading, please ensure that the host is on the charging stand and the battery power is greater than 15%.
The buttons will flash during firmware upgrade.
Path: In APP -Settings-General Settings-Firmware Upgrade
4. Q: How to quickly build maps with the Xiaomi Robot Vacuum T12 ?
A: When starting up and running for the first time, there is no map in the APP. Place the host on the charging stand and select Quick Map in the APP. The host will only build the map but not clean it. After the host automatically returns to the charging stand , the map building is completed and automatically saved map.
Tip: During the mapping process , please do not move the sweeper and tractor , and keep it away from children and pets. Save 5 maps.
5. Q: What is the do not disturb mode function?
A: During the Do Not Disturb period , the host will not respond to resume scanning, scheduled cleaning, or active voice broadcast. Do Not Disturb mode is enabled by default at the factory, and the default time period is from 23:00 pm to 9:00 am. Do not disturb mode can be turned off through the Mi Home APP.
Tip: During the do-not -disturb period , the indicator light goes out after 1 minute of charging.
6. Q: What is the global cleaning function?
A: When the map is not saved, select global cleaning, and the host will clean a 6m×6m square area area by area; after saving the map in the APP, select global cleaning, and the host will automatically plan a path to clean room by room, and return to the charging base after cleaning is completed.
7. Q: What is the edge cleaning function?
A: Select edge cleaning in the Mi Home APP. After the host automatically identifies the cleaning area, it will clean along the edge. After cleaning, the host will automatically return to the charging base.
8. Q: What is the memory map function?
A: For the first cleaning, the machine needs to start from the charging base. After completing the cleaning, it will automatically return to the charging base. Only after completing the complete cleaning can the map of your home be saved. If the cleaning process is terminated manually or moved back to the charging base, the map will not be saved. After the map is drawn successfully , , you can divide, merge areas or customize room names in the APP.
9. Q: What is the zone cleaning function?
A: You can set up zoned cleaning in the Mi Home APP, and the host will clean according to the planned area.
hint:
During cleaning, the host may go out of the marked area. Please pay attention to clearing the ground obstacles around the marked area. The marking of this area does not play a
role in safe isolation.
10. Q: What is the sleep function?
A: When the host is not charging and does not run or operate for more than 5 minutes, it will automatically enter the sleep state. If there is no reservation, it will automatically shut down if it sleeps for more than 6 hours; the host can be woken up by pressing buttons and APP in the sleep state.
Tip: The console will not go to sleep when it is on the charging dock.
11. Q: How to reset the map of Xiaomi Robot Vacuum T12?
A: Click Reset Map in the settings. After clicking OK, the map will be reset and disappear, and the map needs to be rebuilt.
Reset the map: In the APP -Map Management -Reset Map - OK.
Tip: After resetting the map, the scheduled cleaning associated with the map will be deleted simultaneously.
12. Q: How to use the Xiaomi Robot Vacuum T12 for customized cleaning?
A: Before using the customized cleaning function, you need to save the map. After the map is saved, room partitions will be automatically formed. Then select customized cleaning on the main interface of the APP plug-in.
In customized cleaning, select a room and set the cleaning times, modes, times, etc. for different rooms.
13. Q: How many cleaning reservations does the Xiaomi Robot Vacuum T12 support?
A: Scheduled cleaning supports up to 10 tasks. When setting up scheduled cleaning, it is recommended that the interval be more than 2 hours to ensure that the last cleaning can be successfully completed; if the interval is too close, the last cleaning may be terminated.
14. Q: How to rename the map of Xiaomi Robot Vacuum T12?
A: Support map renaming. Go to More Settings > Map List > Select the map that needs to be renamed and rename it.
Frequently Asked Questions and Troubleshooting
1. Q: What should I do if the Xiaomi Robot Vacuum T12 cannot connect to the Internet?
A: 1. Confirm whether the WiFi password entered when connecting is correct. The WiFi user name cannot contain Chinese characters or the password setting contains special
characters such as @￥%. If so, please reset it to English or with numbers and letters.
2.Please enter your account number and password before trying again;
try to open the web page through a mobile phone or a computer connected to WiFi to see if it is smooth;
3. Confirm whether the distance between the router and the robot is too far (more than 5 meters or there is a partition in between). You can try to move the machine within 1 to 2
meters away from the router and try to reconnect;
4. Try to connect to the mobile phone WiFi hotspot;
5. Check whether the router is connected to too many smart devices, causing the network to slow down or the router to become unresponsive. You can restart the router and try again;
6. Currently, it does not support the company's EAP802.1x certified network, 5G signal network or public WiFi network that requires web page authentication, such as: CMCC,
ChinaUnicom , etc. You need to switch the network again and try to connect;
7. After the network is turned off , if the device is not connected to the Internet for more than 1 hour, the WiFi module will turn off the network connection function, and the WiFi
indicator light will flash. The connection can be restored only after restarting the device;
8. Check whether the mobile phone has restricted the permissions of the App, such as networking, positioning, etc. Please allow the permissions and try again;
9. Connection failure may also be related to the mobile phone model. You can try to use other different mobile phone models to try to connect.
2. Q: What should I do if the Xiaomi Robot Vacuum T12 is charging abnormally ?
A: Please check whether the charging base and the charging pad of the host are stained with dust. Abnormal charging will occur when dust is stained. Please wipe it before use.
3. Q: What should I do if the Xiaomi Robot Vacuum T12 fails to come out of water ?
A:
1. Confirm that the water tank is filled with clean water and installed in place ;
2. Confirm that the water tank identification is normal ;
3. The power supply electrode piece of the water tank is not dirty and has good contact ;
4. Confirm that the fault is not eliminated after restarting. If there is any damage, please contact after-sales service.
4. Q: What precautions should be taken before cleaning with the Xiaomi Robot Vacuum T12 ?
A: Please try to make the host fully charged before starting cleaning from the charging base.
Before cleaning, please tidy up your home furniture environment and put away fragile items and debris on the floor of your home in advance.
5. Q: Will the cleaning efficiency of Xiaomi Robot Vacuum T12 decrease in complex environments ?
A: In order to ensure cleaning coverage, the host will clean all corners. In complex environments, turning and edge movements will be increased, and the cleaning efficiency may be reduced.
6. Q: Does the Xiaomi Robot Vacuum T12 make loud noise when cleaning ?
A:
1. It is necessary to confirm whether the roller brush is entangled with foreign objects and makes abnormal noises. The roller brush needs to be cleaned in time, otherwise it
will cause damage to the roller brush.
2. In order to ensure the cleaning effect, the host adopts a fan with greater suction power, which has stronger dust collection effect and a relatively louder sound. When cleaning, you can use the quieter setting to work.
7. Q: Does the Xiaomi Robot Vacuum T12 make abnormal noises when cleaning ?
A: When the main unit is working on smooth tile floors and wooden floors , there may be a slight sound when the bottom scraper rubs against the floor. When the host passes through the joints between the tiles and the floor, it will contact and clean the joints, which may produce a slight "click-click" sound. The above sounds do not affect the normal use of the machine.
8. Q: What should I do if the Xiaomi Robot Vacuum T12 gets stuck while cleaning ?
A: When the host is cleaning, slippers, plastic bags and other debris at home may get stuck. After solving the stuck problem , try to place the host in a nearby cleaned area
and continue cleaning. away the debris in your home before cleaning to avoid the host getting stuck during cleaning.
9. Q: What should I do if the Xiaomi Robot Vacuum T12 gets stuck on the surface of the fuselage when cleaning ?
A: When the main unit is cleaning, when it encounters the bottom of furniture that is close to the height of the main unit, the upper surface of the main unit may get stuck.
Please set up a virtual wall to prevent the host from entering again.
10. Q: How to deal with the entanglement of the side brush and the main brush of the Xiaomi Robot Vacuum T12 during cleaning ?
A: When the main unit is cleaning, the side brushes and roller brushes may entangle the power cords, charging cables , etc. at home. After solving the entanglement problem, try
to place the main unit in a nearby cleaned area and continue cleaning.
Please try to clear away the debris in your home before cleaning to avoid the host from getting entangled during cleaning.
11. Q: What is the reason why the Xiaomi Robot Vacuum T12 fails to reposition ?
A: If the host is moved to an area that has not been cleaned before, the relocation will fail. Please try to ensure that it is moved to an area that has been cleaned before. Someone was standing next to the host while it was relocating. Please try not to stand next to the host.
12. Q: What is the reason why the Xiaomi Robot Vacuum T12 does not slow down and collide with obstacles when it encounters obstacles ?
A: The host machine has LDS laser sensor and edge sensor , which can detect obstacles and slow down in advance. However, for some darker, smaller table and chair legs and
some shorter obstacles, collision may not be detected, which is normal.
13. Q: Why does the Xiaomi Robot Vacuum T12 collide with the wall when cleaning along the edge ?
A: The host itself has sensors along the wall. When cleaning along the edge, it will keep a certain distance from the wall, which is normal.
14. Q: What should I do if the Xiaomi Robot Vacuum T12 cannot be turned on ?
A: The battery is low. Please charge it on the charging stand before using it. If the ambient temperature is too low (below 0℃) or too high (above 40℃), please use it in an environment of 0-40℃.
15. Q: What should I do if the Xiaomi Robot Vacuum T12 cannot be charged ?
A: The charging base is not powered on. Please confirm whether both ends of the power cord of the charging base are plugged in. If the contact is poor, please clean the charging base shrapnel and the host charging contact piece.
16. Q: Why does the Xiaomi Robot Vacuum T12 consume so much power when cleaning ?
A: After the host is charged and left for a long time, the power may drop rapidly a few minutes before cleaning starts. This is normal. After a few minutes, the power
consumption will return to normal. using powerful cleaning mode , the power of the host will be consumed faster.
17. Q: What may be the reason why the Xiaomi Robot Vacuum T12 fails to recharge ?
A: There are too many obstacles near the charging base. Please place the charging base in an open area and ensure that there are no obstacles within 0.5 meters on both sides of the charging base and 1.5 meters in front of the charging base.
The host did not start from the charging base before cleaning, and the charging base was not found during the cleaning process. Please try to make the host start from the charging base to clean.
The host was moved during the cleaning process. When cleaning was continued, the relocation of the host failed and a new task was started.
18. Q: Why does the Xiaomi Robot Vacuum T12 repeatedly dock when charging ?
A: Please check whether the charging base and the charging pad of the host are stained with dust. When dust is stained, repeated docking may occur. Please wipe it before use.
19. Q: What should I do if Xiaomi Robot Vacuum T12 cannot remove stubborn stains when mopping the floor ?
A: Some stubborn stains cannot be removed when mopping the floor, and manual cleaning is required.
20. Q: What should I do if the floor of the Xiaomi Robot Vacuum T12 becomes dirtier as it is mopped ?
A: If the floor is too dirty, please clean the rag regularly when mopping the floor.
21. Q: How long does it take to dry the mop of Xiaomi Robot Vacuum T12 ?
A: There is no mop drying function.
22. Q: What should I do if the map of the Xiaomi Robot Vacuum T12 is skewed and overlaid ?
A:
1. Confirm that the map has been saved successfully (the regional page has partition icons and the regional functions can be used normally)
2. Turn off the power switch, restart the machine, and then manually place the machine to charge and try to restore the map. Restore failed, change the location of the charging base and re-create the map
Recommendations:
1. Place the charging base correctly against the wall (make sure to leave 0.5m left and right of the charging base and no obstacles 1.5m in front)
2. During the working process of the sweeping robot, do not move it at will or provide human help to the sweeping robot.
3. If the home environment has strong direct light, mirror reflection, etc., it will lead to chaotic construction.
Direct exposure to strong light: It is recommended to draw the curtains or change the time to take pictures.
Specular reflection: It is recommended to cover the bottom 15 cm 4. You can reset it in the map function, and the map will be rebuilt during the next cleaning process.
5. Regularly check whether there is dirt on the side of the navigation scanning component and wipe it with a clean rag or paper towel.
23. Q: What should I do if the Xiaomi Robot Vacuum T12 moves backwards?
A :
1. It is recommended that the user check and confirm whether the driving wheel is wrapped with foreign matter.
2. Confirm whether the LDS of the machine rotates normally. Please try to lighten the lid of the radar sensor and check whether the rebound is normal.
3. Please check whether there are any foreign objects or hair on the rotating part of the LDS, causing the rotation to be sluggish or stalled. If so, please try to remove it;
4. Please confirm whether there are uneven or warped stickers or large objects on the surface of the machine on the strike plate and the machine.
5. Please try to tap the collision plate to confirm that it is in a state where it can rebound.
6. Please try to restart the host and try again.
24. Q: The Xiaomi Robot Vacuum T12 machine reported an abnormal collision plate ?
A :
1. Please try to tap the impact plate to confirm that the impact plate is in a state where it can rebound;
2. Please try to restart the host and try again;
25. Q: Does the Xiaomi Robot Vacuum T12 machine report an abnormality in side brushing?
A :
1. Please try to remove the side brush and confirm whether there are foreign objects or hair entangled in the side brush and its components.
2. Please try to restart the host and try again;
26. Q: Does the Xiaomi Robot Vacuum T12 machine support multi-person connection?
A :
The machine does not support multi-person connection, but the machine can be shared
with others in APP - Settings - General Settings - Device Sharing. The shared person
can perform basic machine operations and settings on the machine (start, pause, end
Clean, adjust suction and water volume)
27. Q: How does the Xiaomi Robot Vacuum T12 machine support Xiaoai speakers ?
A:
1、used to log in to the sweeper and the Xiaoai speaker account must be the same account
2. When using Xiaoai Speaker to clean the selected area, you need to rename the partition map.
3. It is recommended to try voice multiple times.
28. Q: Why is the Xiaomi Robot Vacuum T12 machine offline ?
A: 1. The WiFi signal is not good, please make sure that the host is in a good WiFi signal coverage area.
2. If the WiFi connection is abnormal, reset the WiFi and download the latest APP and try to connect again.
3. Please confirm whether the host is powered on. When it is powered off, it is offline.
29. Q: Why does the Xiaomi Robot Vacuum T12 consume so much power when mopping the floor ?
A:
1. When receiving the machine for the first time, it is recommended to do the following steps. The Xiaomi Robot Vacuum T12 is equipped with a 3200mha battery. It is recommended to use it after unpacking it for the first time after fully charging it.
2. Check whether the professional mopping mode is turned on during the cleaning process.
If this mode is turned on, the machine will mop the floor in a Y-shaped path, which will provide better mopping effect and faster power consumption. It is recommended to choose different mopping modes according to the cleaning conditions of the floor.
30. Q: Does the Xiaomi Robot Vacuum T12 make a lot of noise when mopping the floor ?
A: Check whether the mopping board is installed in place. It is normal to make some noise when changing the mopping mode.
Does it help?
Yes
No