Due to the limitation of Bluetooth distance, the mobile phone needs to be close to the kettle when connecting. 1. Check whether the kettle is on the power base; 2. Check whether the power base is powered on; 3. Check whether the Mi Home App is the latest version; 4. Restart the Bluetooth of the mobile phone Try; 5. Try powering on again after the kettle is powered off; 6. Try after rebinding.