Xiaomi Electric Toothbrush T302 FAQ
Overview
1.Q: What are the selling points of Xiaomi Electric Toothbrush T302 product?
A:1）A brushless motor directly delivers power to the brush head, retaining powerful performance while reducing handle vibrations；
2）4 cleaning modes（Standard Cleaning、Delicate & Gentle、Gum Massage、Whitening Polish）；
5）360° wireless charging；
2.Q: Who is Xiaomi Electric Toothbrush T302 suitable for and how to use?
A:1) It is recommended for people over 8 years old. If users have orthodontics, dental repair, dental implants, etc. please use it under doctor's guidance.
Toothbrush use: insert the brush head into the rotating shaft, leaving a certain gap is required for normal vibration; take a small amount of toothpaste on the brush head; wet and put it into the mouth and then start the toothbrush; brush bristles and gums at an angle of 45 degrees, slowly move the toothbrush (do not press the brush head); 30 seconds vibration reminder to change the tooth interval; brushing is complete, rinse your mouth with water can be;
Note: toothbrush maintenance, after brushing teeth, put the toothbrush under water to rinse, and placed in a ventilated place to air dry.
3.Q：Why does the Xiaomi Electric Toothbrush T302 bleed or itch when I use it?
A:The toothbrush can vibrate up to 35,760 times/minute. When you use it for the first time, you may experience itching or slight bleeding of the gums. This is because the gums are not used to this efficient cleaning. This phenomenon usually stops within 1 to 2 weeks; if the phenomenon persists beyond 2 weeks, it is recommended to stop using and consult your dentist.
4.Q: Is Xiaomi Electric Toothbrush T302 loud?
A:Xiaomi Electric Toothbrush T302 adopts a brushless motor, the power goes directly to the brush head, which maintains strong power and reduces the vibration of the handle. The sound in the process of using is the sound of the motor in the process of vibration of the movement, and the sound of the toothbrush is below 46 decibels (noise in accordance with the national standard GB/T4214.1 method of testing, the test distance of 1m for testing) does not affect the normal use.
5.Q: Is the Xiaomi Electric Toothbrush T302 waterproof?
A:Toothbrush is IPX8 waterproof (international waterproof level certification system. IPX0-8, the higher the level, the better the waterproof performance. IPX8 waterproof can be submerged underwater for 60 minutes at 2 meters), and can be washed all over the body. However, the higher temperature in the shower will affect the toothbrush movement and battery life, it is recommended not to use the toothbrush in the shower.
6.Q:What is the status of the indicator light when Xiaomi Electric Toothbrush T302 is charging?
A:Under charging status, the power light breathes, color gradient and corresponding power level:
1) Flash charging: orange medium speed breathing
2) Flash charge ~ 40%: orange slow breathing
3) 40%～100%: white slow breathing 4) 100%: white constant light 8.
7.Q: Is the voltage of Xiaomi Electric Toothbrush T302 universal?
A:The charging bases are USB charging ports, as long as the regular adapter is used and matches the local voltage, it can be used worldwide.
8.Q: Does the Xiaomi Electric Toothbrush T302 have a mode memory function?
A:The Toothbrush has a mode memory function. What mode was used last time, when you turn it on next time, it will still be what mode.
9.Q: Does the Xiaomi Electric Toothbrush T302 default to 2 minutes and have a 30-second interval change reminder?
A:The toothbrush defaults to 2 minutes and will pause every 30 seconds to remind to change intervals.
10.Q: Are Xiaomi Electric Toothbrush T302 bristles copper-free?
A: Toothbrush bristles are made of soft DuPont bristles imported from the US and copper-free flocking technology, the bottom of the bristles are fused by heat to form a whole, and then the bristles are fixed on the brush head by the upper part of the brush head. Compared with the ordinary copper flocking brush head, there is no copper rust and copper flocking process groove to hide dirt problems, more environmentally friendly and healthy.
11.Q: What state will the toothbrush show when the Xiaomi Electric Toothbrush T302 is turned on, off and paused?
A:1) Power on state - the motor vibrates, the corresponding gear LED is long bright, the power light shows according to the power status (40-100% white is always on, 20-40% orange is always on, 10-20% orange is slow calling, <10% orange is fast calling (can't be turned on))
2) Pause state - the motor stops, the corresponding gear LED is long light, power light flashing
3)Shutdown state-motor stops, corresponding gear LED goes out, power light goes out
12.Q: How does the Xiaomi Electric Toothbrush T302 button work?
A:1) Under the off state, short press to turn on;
2) Under power on state, long press 1S to pause;
3) Under the pause state, short press to continue, after the pause time is more than 30s, it will turn off the machine directly;
(4) under the boot state, short press to switch gears, in accordance with the first "Standard Cleaning" → second "Delicate & Gentle" → third "Gum Massage" → four "Whitening Polish" → shutdown gear cycle; that is, after switching to mode 4, again short press the switching gear, then directly shut down; the next boot from mode 1;
(5) Power on time ≤ 10 seconds, short press the switching gear, 2 minutes reset; power on time > 10 seconds, short press the switching gear will be directly shut down.
13.Q: Why is there a gap between the brush handle and the brush head on the Xiaomi Electric Toothbrush T302?
A: In order to allow the motor to transmit power to the brush head, there is a gap of 0.4-1mm between the brush head and the brush handle.
14.Q: Does Xiaomi Electric Toothbrush T302 have a charging disable function?
A: The toothbrush has a charging disabling function. If the toothbrush is plugged into the charging base for charging while the toothbrush is turned on, the toothbrush will be forced to turn off and switch to the charging state.
15.Q: Can Xiaomi Electric Toothbrush T302 be taken on a plane?
A: You can take it on the plane.
16.Q: How often should the brush head be replaced and why do it need to be replaced?
A: It is recommended to replace it every three months or so. The main reasons for replacing brush heads are:
1.A healthy brush head has better cleaning ability.
2. The cleaning ability of the toothbrush will decrease after long-term use, and the bristles will gradually wear out over time and easily adhere to dental plaque.
3. After three months, the bristles will be deformed, and the damaged bristles will easily breed a large number of bacteria.
17.Q: Does Xiaomi Electric Toothbrush T302 support overvoltage protection function?
A: Not supported.
18.Q: How to manually reset the toothbrush for Xiaomi Electric Toothbrush T302 ?
A: There is no reset function.
19.Q: How long can the Xiaomi Electric Toothbrush T302 be used after being fully charged?
A: It only takes about 4 hours to fully charge. If used twice a day for 2 minutes each time, the standard mode can be used for about 65 days and the sensitive mode can be used for about 150 days.
20.Q: Xiaomi Electric Toothbrush T302 charging interface?
A: The toothbrush uses inductive wireless charging. You only need to put the toothbrush into the charging base and turn on the power to charge. The charging base has a USB interface and can be charged with an adapter or power bank. However, you need to use an adapter produced by a regular manufacturer that meets the specifications.
21.Q: Does Xiaomi Electric Toothbrush T302 support connecting to Mijia APP for use?
A: Not supported.
22.Q: Does Xiaomi Electric Toothbrush T302 have 3C certification?
A: No, toothbrushes do not need to undergo 3C certification.
23.Q: How to check the SN of Xiaomi Electric Toothbrush T302 ?
A: There are two viewing methods. 1. There is a SN number on the barcode on the lower right corner of the back of the box, which can be viewed directly. 2. The QR code of SN is printed on the bottom of the toothbrush handle
24.Q: How many modes does the Xiaomi Electric Toothbrush T302 have, and what is the vibration frequency?
A: The toothbrush has four usage modes, which are: Standard Cleaning : 35760 times/minute; Delicate & Gentle : about 31680 times/minute; Gum Massage mode: about 35760 times/minute; Whitening Polish : about 32400-35760 times/minute ; For first-time users of electric toothbrushes, it is recommended to use the Delicate & Gentle mode. The vibration is the weakest and can quickly transition to the use of electric toothbrushes.
25.Q: What are the differences between the four modes of Xiaomi Electric Toothbrush T302 ?
A: Standard Cleaning : Meets the daily cleaning needs of most users. Delicate & Gentle : Gentle brushing experience, caring for novice users and sensitive users. Gum Massage : Alternating bristles, cleans and massages the gingival sulcus, for users with sensitive or bleeding gums. Whitening Polish : The brush head swings with variable frequency for polishing to remove stubborn stains.
26.Q: What are the safety precautions for Xiaomi Electric Toothbrush T302 ?
A: When using this product for the first time, you may experience itching or slight bleeding. This is because your gums are not used to this efficient cleaning. It is recommended to use the gentle mode on your toothbrush first. This phenomenon will usually stop within 1 to 2 weeks. If it exceeds 2 weeks, you should stop using this toothbrush and consult a doctor.
Safety Instructions Product Introduction Warning Orthodontics, dental repairs, dental implants, etc. Users should use it under the guidance of a doctor.
This product complies with safety standards for electromagnetic devices. For any questions involving a pacemaker or other implanted device, please consult your physician or the manufacturer of the implanted device before use.
This product is only designed to clean teeth, gums and tongue. Do not use it for any other purpose. If you feel any discomfort or pain, please stop using this product and consult a doctor.
Do not immerse the charging base in water or any liquid.
Do not plug in the charging base with liquid on the power plug.
This product has a built-in rechargeable battery, please do not throw it into fire, or charge, use or leave it in a high temperature place. Do not knock or drop this product, and stop using it if it is damaged by bumping or dropping. Do not modify, disassemble or repair this product by yourself.
This equipment is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities or lack of experience and knowledge unless they have been supervised or instructed in the use of the equipment by a person responsible for their safety.
Children should not play with this product.
Cleaning and user maintenance must not be performed by children without supervision. Please use a safe and compliant power adapter for charging.
Note: Before using the product, check whether there is any obvious damage. If it is damaged or the machine has been seriously dropped, do not use it.
Do not share brush heads with others. Do not place metal objects on the charging base when power is on. Make sure the charging port and charging cable are dry before charging, otherwise it may cause electric shock or short circuit.
The charging base cannot be used outdoors in direct sunlight.
This product has a built-in battery, please do not throw it into fire. Please do not place it in high temperature or humid places and avoid direct sunlight. Do not use a toothbrush in the bath or shower. Do not share brush heads with others.
Do not place metal objects on the charging base when power is on.
FAQs
1.Q: Why does the Xiaomi Electric Toothbrush T302 charging light keep flashing red?
A:When the toothbrush is in low battery, it is normal for the power light to flash orange after pressing the button to remind that it needs to be charged, charging for about 4 hours can be full, the white light is always on when it is fully charged, if the orange light is still blinking after 4 hours of charging, after-sale treatment is available.
2.Q: What should I do if the key of Xiaomi Electric Toothbrush T302 is unresponsive and charging is unresponsive?
A:You can try to charge, see whether the power indicator will be bright, charging about 4 hours can be full, full power indicator white light, and then press the button whether it can be turned on normally; if there is still no response, you can apply for after-sales treatment.
Note: Note: It cannot be turned on during the charging, and the charging will automatically turn off when it is turned on.
3.Q: Why Xiaomi Electric Toothbrush T302 can't be used when fully charged?
A:The charging can not be turned on, confirm whether it is fully charged, the full charge indicator white color is always on, remove the toothbrush from the wireless charging cradle, press the on/off button whether it turns on normally; if there is still no response, you can apply for after-sales treatment;
4.Q: Why does the Xiaomi Electric Toothbrush T302 only last for a few days or a week or so after charging (based on 2 minutes each time 2 times a day)?
A:1) Whether it is fully charged for 4 hours. When fully charged, the white power indicator light is always on.2) Under normal circumstances, according to 2 times a day, 2 minutes each time (brush until the toothbrush automatically shut down can be), a full charge of the standard mode can be used for 65 days, the duration of use with the use of the mode and use of the environment has an impact on the actual use of the process will be different. If the conditions are met, the battery life can only be used for a few days or 1 week or so, you can apply for after-sale treatment in the purchasing platform.
5.Q: Why are the bristles of Xiaomi Electric Toothbrush T302 split?
A: Toothbrush bristles are copper-free planted, first grinding, then planting; planting process, suction bristles, bristles have force, there may be a slight fork, this situation will not affect brushing teeth.
6.Q: Why is the Xiaomi Electric Tooth deformed?
A: The bristles of the toothbrush are copper-free, first ground, then planted; in the process of planting, suction bristles, the bristles are subjected to force, there may be a slight deformation, this situation will not affect the effect of brushing teeth. Please do not press too hard when using, it will also lead to deformation of the bristles.
7.Q: Xiaomi Electric Toothbrush T302 light is on, but the toothbrush doesn't move or doesn't move sometimes?
A: The electric toothbrush works for 2 minutes, and it will shut down automatically after 2 minutes of work, insufficient power will also cause the problem of not turning on or shutting down automatically, please charge it for 4 hours first to see if it recovers normally; if there is no response, you can apply for after-sales service.
8.Q: Why does Xiaomi Electric Toothbrush T302 have no response when I press the button again?
A:The product will not be able to power on without electricity, please charge it for 4 hours first to see it back to normal; if it is still unresponsive, you can apply for after-sales service.
9.Q: When Xiaomi Electric Toothbrush T302 switches modes, does it stop abnormally or suddenly?
A: Electric toothbrush short press to turn on, press the button to switch modes within 10 seconds of turning on, press the button to turn off the power after 10 seconds of turning on, long press the button to pause (the mode light is always on, the power indicator light is flashing, and the power will be turned off automatically after 30 seconds), no electricity will suddenly stop the abnormality, please fully charge the power to see if it is restored to normal; if there is still no response, apply for after-sales service.
10.Q: Why does the Xiaomi Electric Toothbrush T302 show charging status even if it is not charging the battery light?
A:The power indicator will light up when power on, 40-100% white color is always on, 20-40% orange color is always on, 10-20% orange color is slow calling, <10% orange color is fast calling (can not power on).
11.Q: Why does Xiaomi Electric Toothbrush T302 brush teeth with weak vibration and not clean?
A:The brushing pressure is too big to affect the oscillation of the bristles, just gently put it on the teeth when brushing. The electric toothbrush has 4 modes, you can choose the suitable mode.
12.Q: Why is the Xiaomi Electric Toothbrush T302 bristles hard/causing gums to bleed?
A:You don't need to brush your teeth too hard. The electric toothbrush has 4 modes, you can choose mode 2 (sensitive mode use) first. You may not get used to it when you first start using it, you can gently brush your teeth to get used to it for a while, or soak the brush head in warm water before using it.
13.Q:Why is the PE protective bag of Xiaomi Electric Toothbrush T302 charging base damaged?
A: The PE bag of the charging base is mainly for protection, to prevent the product surface bruises, or courier transportation process improper protection, serious collision or fall. The PE bag of the charging base may be slightly damaged during transportation, but it does not affect the normal use of the product's function, please rest assured that this problem will continue to optimize and improve to avoid this problem.
1.Q: What are the selling points of Xiaomi Electric Toothbrush T302 product?
A:1）A brushless motor directly delivers power to the brush head, retaining powerful performance while reducing handle vibrations；
2）4 cleaning modes（Standard Cleaning、Delicate & Gentle、Gum Massage、Whitening Polish）；
3）DuPont copper-free antibacterial brush；
4）IPX8 fully waterproof；5）360° wireless charging；
2.Q: Who is Xiaomi Electric Toothbrush T302 suitable for and how to use?
A:1) It is recommended for people over 8 years old. If users have orthodontics, dental repair, dental implants, etc. please use it under doctor's guidance.
Toothbrush use: insert the brush head into the rotating shaft, leaving a certain gap is required for normal vibration; take a small amount of toothpaste on the brush head; wet and put it into the mouth and then start the toothbrush; brush bristles and gums at an angle of 45 degrees, slowly move the toothbrush (do not press the brush head); 30 seconds vibration reminder to change the tooth interval; brushing is complete, rinse your mouth with water can be;
Note: toothbrush maintenance, after brushing teeth, put the toothbrush under water to rinse, and placed in a ventilated place to air dry.
3.Q：Why does the Xiaomi Electric Toothbrush T302 bleed or itch when I use it?
A:The toothbrush can vibrate up to 35,760 times/minute. When you use it for the first time, you may experience itching or slight bleeding of the gums. This is because the gums are not used to this efficient cleaning. This phenomenon usually stops within 1 to 2 weeks; if the phenomenon persists beyond 2 weeks, it is recommended to stop using and consult your dentist.
4.Q: Is Xiaomi Electric Toothbrush T302 loud?
A:Xiaomi Electric Toothbrush T302 adopts a brushless motor, the power goes directly to the brush head, which maintains strong power and reduces the vibration of the handle. The sound in the process of using is the sound of the motor in the process of vibration of the movement, and the sound of the toothbrush is below 46 decibels (noise in accordance with the national standard GB/T4214.1 method of testing, the test distance of 1m for testing) does not affect the normal use.
5.Q: Is the Xiaomi Electric Toothbrush T302 waterproof?
A:Toothbrush is IPX8 waterproof (international waterproof level certification system. IPX0-8, the higher the level, the better the waterproof performance. IPX8 waterproof can be submerged underwater for 60 minutes at 2 meters), and can be washed all over the body. However, the higher temperature in the shower will affect the toothbrush movement and battery life, it is recommended not to use the toothbrush in the shower.
6.Q:What is the status of the indicator light when Xiaomi Electric Toothbrush T302 is charging?
A:Under charging status, the power light breathes, color gradient and corresponding power level:
1) Flash charging: orange medium speed breathing
2) Flash charge ~ 40%: orange slow breathing
3) 40%～100%: white slow breathing 4) 100%: white constant light 8.
7.Q: Is the voltage of Xiaomi Electric Toothbrush T302 universal?
A:The charging bases are USB charging ports, as long as the regular adapter is used and matches the local voltage, it can be used worldwide.
8.Q: Does the Xiaomi Electric Toothbrush T302 have a mode memory function?
A:The Toothbrush has a mode memory function. What mode was used last time, when you turn it on next time, it will still be what mode.
9.Q: Does the Xiaomi Electric Toothbrush T302 default to 2 minutes and have a 30-second interval change reminder?
A:The toothbrush defaults to 2 minutes and will pause every 30 seconds to remind to change intervals.
10.Q: Are Xiaomi Electric Toothbrush T302 bristles copper-free?
A: Toothbrush bristles are made of soft DuPont bristles imported from the US and copper-free flocking technology, the bottom of the bristles are fused by heat to form a whole, and then the bristles are fixed on the brush head by the upper part of the brush head. Compared with the ordinary copper flocking brush head, there is no copper rust and copper flocking process groove to hide dirt problems, more environmentally friendly and healthy.
11.Q: What state will the toothbrush show when the Xiaomi Electric Toothbrush T302 is turned on, off and paused?
A:1) Power on state - the motor vibrates, the corresponding gear LED is long bright, the power light shows according to the power status (40-100% white is always on, 20-40% orange is always on, 10-20% orange is slow calling, <10% orange is fast calling (can't be turned on))
2) Pause state - the motor stops, the corresponding gear LED is long light, power light flashing
3)Shutdown state-motor stops, corresponding gear LED goes out, power light goes out
12.Q: How does the Xiaomi Electric Toothbrush T302 button work?
A:1) Under the off state, short press to turn on;
2) Under power on state, long press 1S to pause;
3) Under the pause state, short press to continue, after the pause time is more than 30s, it will turn off the machine directly;
(4) under the boot state, short press to switch gears, in accordance with the first "Standard Cleaning" → second "Delicate & Gentle" → third "Gum Massage" → four "Whitening Polish" → shutdown gear cycle; that is, after switching to mode 4, again short press the switching gear, then directly shut down; the next boot from mode 1;
(5) Power on time ≤ 10 seconds, short press the switching gear, 2 minutes reset; power on time > 10 seconds, short press the switching gear will be directly shut down.
13.Q: Why is there a gap between the brush handle and the brush head on the Xiaomi Electric Toothbrush T302?
A: In order to allow the motor to transmit power to the brush head, there is a gap of 0.4-1mm between the brush head and the brush handle.
14.Q: Does Xiaomi Electric Toothbrush T302 have a charging disable function?
A: The toothbrush has a charging disabling function. If the toothbrush is plugged into the charging base for charging while the toothbrush is turned on, the toothbrush will be forced to turn off and switch to the charging state.
15.Q: Can Xiaomi Electric Toothbrush T302 be taken on a plane?
A: You can take it on the plane.
16.Q: How often should the brush head be replaced and why do it need to be replaced?
A: It is recommended to replace it every three months or so. The main reasons for replacing brush heads are:
1.A healthy brush head has better cleaning ability.
2. The cleaning ability of the toothbrush will decrease after long-term use, and the bristles will gradually wear out over time and easily adhere to dental plaque.
3. After three months, the bristles will be deformed, and the damaged bristles will easily breed a large number of bacteria.
17.Q: Does Xiaomi Electric Toothbrush T302 support overvoltage protection function?
A: Not supported.
18.Q: How to manually reset the toothbrush for Xiaomi Electric Toothbrush T302 ?
A: There is no reset function.
19.Q: How long can the Xiaomi Electric Toothbrush T302 be used after being fully charged?
A: It only takes about 4 hours to fully charge. If used twice a day for 2 minutes each time, the standard mode can be used for about 65 days and the sensitive mode can be used for about 150 days.
20.Q: Xiaomi Electric Toothbrush T302 charging interface?
A: The toothbrush uses inductive wireless charging. You only need to put the toothbrush into the charging base and turn on the power to charge. The charging base has a USB interface and can be charged with an adapter or power bank. However, you need to use an adapter produced by a regular manufacturer that meets the specifications.
21.Q: Does Xiaomi Electric Toothbrush T302 support connecting to Mijia APP for use?
A: Not supported.
22.Q: Does Xiaomi Electric Toothbrush T302 have 3C certification?
A: No, toothbrushes do not need to undergo 3C certification.
23.Q: How to check the SN of Xiaomi Electric Toothbrush T302 ?
A: There are two viewing methods. 1. There is a SN number on the barcode on the lower right corner of the back of the box, which can be viewed directly. 2. The QR code of SN is printed on the bottom of the toothbrush handle
24.Q: How many modes does the Xiaomi Electric Toothbrush T302 have, and what is the vibration frequency?
A: The toothbrush has four usage modes, which are: Standard Cleaning : 35760 times/minute; Delicate & Gentle : about 31680 times/minute; Gum Massage mode: about 35760 times/minute; Whitening Polish : about 32400-35760 times/minute ; For first-time users of electric toothbrushes, it is recommended to use the Delicate & Gentle mode. The vibration is the weakest and can quickly transition to the use of electric toothbrushes.
25.Q: What are the differences between the four modes of Xiaomi Electric Toothbrush T302 ?
A: Standard Cleaning : Meets the daily cleaning needs of most users. Delicate & Gentle : Gentle brushing experience, caring for novice users and sensitive users. Gum Massage : Alternating bristles, cleans and massages the gingival sulcus, for users with sensitive or bleeding gums. Whitening Polish : The brush head swings with variable frequency for polishing to remove stubborn stains.
26.Q: What are the safety precautions for Xiaomi Electric Toothbrush T302 ?
A: When using this product for the first time, you may experience itching or slight bleeding. This is because your gums are not used to this efficient cleaning. It is recommended to use the gentle mode on your toothbrush first. This phenomenon will usually stop within 1 to 2 weeks. If it exceeds 2 weeks, you should stop using this toothbrush and consult a doctor.
Safety Instructions Product Introduction Warning Orthodontics, dental repairs, dental implants, etc. Users should use it under the guidance of a doctor.
This product complies with safety standards for electromagnetic devices. For any questions involving a pacemaker or other implanted device, please consult your physician or the manufacturer of the implanted device before use.
This product is only designed to clean teeth, gums and tongue. Do not use it for any other purpose. If you feel any discomfort or pain, please stop using this product and consult a doctor.
Do not immerse the charging base in water or any liquid.
Do not plug in the charging base with liquid on the power plug.
This product has a built-in rechargeable battery, please do not throw it into fire, or charge, use or leave it in a high temperature place. Do not knock or drop this product, and stop using it if it is damaged by bumping or dropping. Do not modify, disassemble or repair this product by yourself.
This equipment is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities or lack of experience and knowledge unless they have been supervised or instructed in the use of the equipment by a person responsible for their safety.
Children should not play with this product.
Cleaning and user maintenance must not be performed by children without supervision. Please use a safe and compliant power adapter for charging.
Note: Before using the product, check whether there is any obvious damage. If it is damaged or the machine has been seriously dropped, do not use it.
Do not share brush heads with others. Do not place metal objects on the charging base when power is on. Make sure the charging port and charging cable are dry before charging, otherwise it may cause electric shock or short circuit.
The charging base cannot be used outdoors in direct sunlight.
This product has a built-in battery, please do not throw it into fire. Please do not place it in high temperature or humid places and avoid direct sunlight. Do not use a toothbrush in the bath or shower. Do not share brush heads with others.
Do not place metal objects on the charging base when power is on.
FAQs
1.Q: Why does the Xiaomi Electric Toothbrush T302 charging light keep flashing red?
A:When the toothbrush is in low battery, it is normal for the power light to flash orange after pressing the button to remind that it needs to be charged, charging for about 4 hours can be full, the white light is always on when it is fully charged, if the orange light is still blinking after 4 hours of charging, after-sale treatment is available.
2.Q: What should I do if the key of Xiaomi Electric Toothbrush T302 is unresponsive and charging is unresponsive?
A:You can try to charge, see whether the power indicator will be bright, charging about 4 hours can be full, full power indicator white light, and then press the button whether it can be turned on normally; if there is still no response, you can apply for after-sales treatment.
Note: Note: It cannot be turned on during the charging, and the charging will automatically turn off when it is turned on.
3.Q: Why Xiaomi Electric Toothbrush T302 can't be used when fully charged?
A:The charging can not be turned on, confirm whether it is fully charged, the full charge indicator white color is always on, remove the toothbrush from the wireless charging cradle, press the on/off button whether it turns on normally; if there is still no response, you can apply for after-sales treatment;
4.Q: Why does the Xiaomi Electric Toothbrush T302 only last for a few days or a week or so after charging (based on 2 minutes each time 2 times a day)?
A:1) Whether it is fully charged for 4 hours. When fully charged, the white power indicator light is always on.2) Under normal circumstances, according to 2 times a day, 2 minutes each time (brush until the toothbrush automatically shut down can be), a full charge of the standard mode can be used for 65 days, the duration of use with the use of the mode and use of the environment has an impact on the actual use of the process will be different. If the conditions are met, the battery life can only be used for a few days or 1 week or so, you can apply for after-sale treatment in the purchasing platform.
5.Q: Why are the bristles of Xiaomi Electric Toothbrush T302 split?
A: Toothbrush bristles are copper-free planted, first grinding, then planting; planting process, suction bristles, bristles have force, there may be a slight fork, this situation will not affect brushing teeth.
6.Q: Why is the Xiaomi Electric Tooth deformed?
A: The bristles of the toothbrush are copper-free, first ground, then planted; in the process of planting, suction bristles, the bristles are subjected to force, there may be a slight deformation, this situation will not affect the effect of brushing teeth. Please do not press too hard when using, it will also lead to deformation of the bristles.
7.Q: Xiaomi Electric Toothbrush T302 light is on, but the toothbrush doesn't move or doesn't move sometimes?
A: The electric toothbrush works for 2 minutes, and it will shut down automatically after 2 minutes of work, insufficient power will also cause the problem of not turning on or shutting down automatically, please charge it for 4 hours first to see if it recovers normally; if there is no response, you can apply for after-sales service.
8.Q: Why does Xiaomi Electric Toothbrush T302 have no response when I press the button again?
A:The product will not be able to power on without electricity, please charge it for 4 hours first to see it back to normal; if it is still unresponsive, you can apply for after-sales service.
9.Q: When Xiaomi Electric Toothbrush T302 switches modes, does it stop abnormally or suddenly?
A: Electric toothbrush short press to turn on, press the button to switch modes within 10 seconds of turning on, press the button to turn off the power after 10 seconds of turning on, long press the button to pause (the mode light is always on, the power indicator light is flashing, and the power will be turned off automatically after 30 seconds), no electricity will suddenly stop the abnormality, please fully charge the power to see if it is restored to normal; if there is still no response, apply for after-sales service.
10.Q: Why does the Xiaomi Electric Toothbrush T302 show charging status even if it is not charging the battery light?
A:The power indicator will light up when power on, 40-100% white color is always on, 20-40% orange color is always on, 10-20% orange color is slow calling, <10% orange color is fast calling (can not power on).
11.Q: Why does Xiaomi Electric Toothbrush T302 brush teeth with weak vibration and not clean?
A:The brushing pressure is too big to affect the oscillation of the bristles, just gently put it on the teeth when brushing. The electric toothbrush has 4 modes, you can choose the suitable mode.
12.Q: Why is the Xiaomi Electric Toothbrush T302 bristles hard/causing gums to bleed?
A:You don't need to brush your teeth too hard. The electric toothbrush has 4 modes, you can choose mode 2 (sensitive mode use) first. You may not get used to it when you first start using it, you can gently brush your teeth to get used to it for a while, or soak the brush head in warm water before using it.
13.Q:Why is the PE protective bag of Xiaomi Electric Toothbrush T302 charging base damaged?
A: The PE bag of the charging base is mainly for protection, to prevent the product surface bruises, or courier transportation process improper protection, serious collision or fall. The PE bag of the charging base may be slightly damaged during transportation, but it does not affect the normal use of the product's function, please rest assured that this problem will continue to optimize and improve to avoid this problem.
Does it help?
Yes
No