Mi Smart Kettle Pro FAQ
1.Q: What are the features of Mi Smart Kettle Pro?
A:1.Ingenious detail, thoughtful appliance
2.The new-generation Mi Smart Kettle Pro comes with an upgraded HD digital display screen and a real-time water temperature display.
3.The keep-warm button is now equipped with five keep-warm temperature modes, a one-touch switch for all your brewing needs.
4.Through the 1800W high-power energy-focusing heating ring in the base, water is thoroughly heated from the bottom to the top.
5.High capacity, share it with your family
6.The double-layer kettle design insulates heat, keeping the kettle cool to the touch
7.The UK brand STRIX thermostat in the Mi Smart Kettle Pro, which provides more precise temperature control functions, and ensures water is fully boiled, and has a service life of up to 10 years
8.Triple power protection Safety for peace of mind
2.Q: What is SCR?
A: Silicon Controlled Rectifier, abbreviated as SCR, is a high-power electrical component, also known as Silicon Controlled Rectifier. It has the advantages of small size, no spark, no noise, high efficiency and long life. In the automatic control system, it can be used as a high-power driver to realize the control of high-power equipment with small power control. Mi Smart Kettle Pro adopts high-quality SCR, which is quieter when keeping warm.
3.Q: What are the standard accessories of Mi Smart Kettle Pro?
A:Mi Smart Kettle Pro comes standard with the following:
Mi Smart Kettle Pro x 1.Power Dock x 1. User Manual x 1.
4.Q: How to boil water with Mi Smart Kettle Pro?
A:1. Open the lid of the kettle by pressing the open lid button and add water into the kettle.
Note: The amount of water should not be higher than the upper water level line or lower than the lower water level line.
2.Close the lid and place the kettle on the power base. If the contact is good, the indicator light will blink below and then go out.
3. Press the "boil" button, the boiling indicator light red long light, the kettle began to heat to boil, the screen displays the real-time temperature.
4. "keep warm after boil" (default off) is not turned on, after the water boils, the boil indicator light goes out, the heating stops, the "drip drip drip" sound.
5. If you want to cancel the boil, click the "Boil" button again.
Warning: Do not move the lid when the water is boiling.
5.Q: Does Mi Smart Kettle Pro need electricity to keep warm?
A: Yes, Mi Smart Kettle Pro is a double-layer design that relies on the airtightness of the kettle to keep the water physically warm for a short period of time, but if you need to keep it warm for a long period of time, you will need to plug in an electric power source to keep it warm.
6.Q: How many ways does Mi Smart Kettle Pro keep warm?
A:There are two ways of keeping it warm.1.keep warm after boil（after the water has boiled, the kettle will reduce and maintain the temperature of the water to the temperature setting of the keep-warm mode）.2.keep warm after pick-up（remove the kettle from the base whilst the kettle is in keep-warm mode, the kettle will return to keep-warm mode when returned to the base. ）.
7.Q: What is keep warm after boil in Mi Smart Kettle Pro? How does it work?
A:Keep warm after boil: After the water is heated to boiling, it will naturally cool down to the set temperature and keep warm at this temperature. Operation is as follows: 1. Open the settings in Mi Home App, open keep warm after boil. 2. After the kettle is filled with water and powered on, press the "Boil" button, the indicator light goes out after boiling, and the heat preservation indicator light stays on in red. 3. When it cools down naturally to the set block temperature, a "drip drip drip" sound is emitted and the heat preservation indicator light stays on in orange. "drip drip" sound, insulation indicator orange light, maintained at this temperature for insulation, the default insulation 12 hours, can be modified in APP (range 1-12h, increase amplitude 0.5h), insulation will enter standby after the end of the state. 4. insulation again by pressing the "insulation 4.Press the "keep warm" button again to cancel the insulation, insulation indicator light off, the kettle enters standby mode.
Note: 1. "keep warm after boil" default off, after boiling will not keep warm.2. Due to differences in altitude in different regions, the temperature displayed when boiling and the actual water temperature is slightly different.
8.Q: What is the keep warm after pick-up feature of Mi Smart Kettle Pro? How does it work?
A:Keep warm after pick-up: The water is heated directly to the set warming level, and kept warm at this level. Operation is as follows: 1. After the kettle is filled with water and powered on, press the "keep warm" button, when the screen number flashes, press the "keep warm" button again, you can choose among five keep-warm temperature modes (default 40 ℃, 50 ℃, 70 ℃, 80 ℃, 90 ℃, can be modified in the APP). 70 ° C. 80 ° C. 90 ° C, can be modified in APP) in the choice.2. Selected to a temperature block, no action within 2 seconds, the insulation block is in effect, the kettle began to heat up until the block set temperature.3. The water temperature reaches the block set temperature, issued a "drip drip drip" sound, heat preservation indicator lamp orange long light, began to heat preservation, the default heat preservation 12 hours, can be modified in APP), can be selected in the five keep-warm temperature modes (default 40 ° C. 50 ° C. 80 ° C. 90 ° C, you can modify). Default insulation 12 hours, can be modified in APP (range 1-12h, increase range 0.5h), insulation will enter standby after the end of the state.4. Insulation can be canceled by pressing the "insulation" button again, insulation indicator light off, the kettle enters standby mode.
Note: 1. In standby status, the water temperature is lower than 45 ℃, no operation for 2 minutes will be off screen protection. Press any key, you can wake up the screen.2. Insulation about plus or minus 2 ℃ tolerance.3. If you want to continue to keep warm after pouring water, you need to open the Mi Home App kettle in the "kettle memory keep warm" function.4. Such as heating (not boiled) direct drinking, it is recommended that you use direct drinking water or purified water.
9.Q: What is Mi Smart Kettle Pro's pot lifting memory insulation? How to use it?
A:Kettle Memory Keep Warm: When the room temperature is 4~35℃, when you lift the kettle (pick up the kettle) in the keep-warm state, and then put it back to the base, if the temperature of the water in the kettle is not less than the set keep-warm temperature by 10℃, the keep-warm light will flash 3 times and then light up, which means that the memory of the lifting kettle has been turned on, and the kettle will continue to keep warm.
Note: 1. The kettle memory is off by default. Can be opened in the Mi Home App kettle.2. Open the kettle memory insulation, kettle pouring and put back, the amount of water in the kettle can not be lower than the minimum water level line.3. Midway to add cold water, the kettle memory insulation will be turned off, you need to press the "Keep Warm" button once more.
10.Q: When does the Mi Smart Kettle Pro start to count the keep-warm time?
A:1. Start counting from the first time the water is brought down to the heat preservation temperature after boiling, the heat preservation orange light is on and "drip drip drip" three times. 2. If you turn on the "Kettle Memory Keep Warm" and put the kettle back after lifting the kettle when the Kettle Memory Heat Preservation is in effect, it will continue to keep warm for the same amount of time as before. If the pot is put back after lifting the pot and the pot memory keeps warm, it will continue to keep warm for the same time and will not be recalculated.
Note: The actual heat preservation time may be slightly different from the setting.
11.Q: Does Mi Smart Kettle Pro consume power to keep warm?
A:Mi Smart Kettle Pro keeps warm by heating briefly with low power output, so the power consumption for keeping warm is very low. Even if the kettle is kept warm all day, it will not exceed 0.6 degrees.
12.Q: Will the Mi Smart Kettle Pro re-boil water when it is kept warm?
A:No.
13.Q: Is the actual temperature of Mi Smart Kettle Pro water 100 °C when it boils?
A: The temperature displayed when boiling is slightly different from the actual water temperature, and depending on the altitude, the water temperature may not reach 100 degrees Celsius in some areas.
14.Q: Can Mi Smart Kettle Pro be used at high altitude?
A: Please do not use the kettle at altitudes higher than 1000 meters. The higher the altitude, the lower the air pressure. When using the kettle to boil water, it may "not boil".
15.Q: Is there any noise when using Mi Smart Kettle Pro?
A:1. There is noise when boiling water. Noise is a normal physical phenomenon. Mi Smart Kettle Pro adopts 1800W high-power heating mode, fast heating speed, noise ≤ 60dB (decibel), noise is a normal phenomenon when boiling water, you can rest assured that the use of 2. Noise when keeping warm. Due to the use of Mi Smart Kettle Pro using silicon controlled, heat preservation noise is small.
16.Q: How to clean Mi Smart Kettle Pro for the first time?
A:Mi Smart Kettle Pro is made of food contact grade materials, so it can be rinsed out with water and used, or you can add water and boil it and pour it out before use.
17.Q: Will Mi Smart Kettle Pro Automatic power shut-off after boiling?
A:Yes, the kettle uses a high quality thermostat to accurately sense the temperature, the water will automatically stop heating after boiling, no need to manually disconnect the power..
18.Q: How long does it take Mi Smart Kettle Pro to boil a pot of water? How much electricity does it take?
A:Mi Smart Kettle Pro takes about 5 minutes to boil a pot of water at room temperature of 25℃, depending on the room temperature and local voltage. It takes about 0.15 kWh to boil a pot of water.
Note: Due to the utility voltage. Environment. The time may vary slightly depending on the temperature of the water.
19.Q: Will the Mi Smart Kettle Pro produce limescale when boiling water?
A: Since the product does not have a filtration function, limescale may form inside the kettle when using non-pure water, so it is recommended to use pure water when boiling.
20.Q: How to clean the limescale produced by Mi Smart Kettle Pro?
A:1.Soak in white vinegar. Pour 0.5L of edible white vinegar and soak for more than 1 hour.2.Pour off white vinegar. Pour off the white vinegar in the pot and wipe off the residual sediments with a damp cloth.3. Boil water to clean. Pour off the hot water in the jug after filling the water to boil, then rinse with water 4-5 times.4. Wipe dry for storage. Clean the outside of the pot with a dry cloth. Place it in a dry and ventilated place to protect it from dust, moisture and insects.
Note: 1. Before cleaning, please make sure the power plug is unplugged from the socket, and wait for the kettle to cool down. 2. In order to prolong the service life of the electric kettle, the kettle should be cleaned regularly of limescale and sediment. 3. If the limescale is serious, please repeat the above operation. Do not clean with steel wool balls and any chemical or abrasive powdered cleaners.4. Do not immerse the body or base in water and keep the exterior of the kettle dry.
21.Q: Why can't I use Mi Smart Kettle Pro below the minimum water level and above the maximum water level?
A: If the water level is lower than the minimum level, the kettle may boil dry, shortening the life of the kettle or damaging the kettle; if the water level is higher than the maximum level, the water may overflow when boiling.
22.Q: What kind of material is used in Mi Smart Kettle Pro?
A:Components that come into contact with water, such as the liner and lid, are all made of high quality 304 stainless steel, meet food-contact grade material requirements,* and are resistant to rust, odorless, and easy to clean.The material used for the outer shell is PP, which meets the national standard and is safe and odorless, so you can use it without any worries.
23.Q: What is Automatic power shut-off when dry-burning is detected?
A:Automatic power shut-off when dry-burning is detected: When there is no water in the kettle, or the amount of water is too small, the kettle will automatically shut off after heating to prevent damage to the kettle from continuing to heat.
24.Q: Does Mi Smart Kettle Pro has Automatic power shut-off when dry-burning is detected function?
A:Yes.
25.Q: What is the Mi Smart Kettle Pro Power Dock (Base)?
A:The power cord is designed to hold the power cord, the cord is about 690mm long, non-removable, and the plug is a three-pronged plug. The notch on the base is a water leakage slot and there are three non-slip pads on the bottom.
26.Q: Should the Mi Smart Kettle Pro be unplugged when not in use?
A: Please unplug the Mi Smart Kettle Pro from the outlet when not in use to ensure safe use.
27.Q: How do I clean the Mi Smart Kettle Pro body and base?
A: The kettle and base "must not be immersed in any liquid". The kettle and base contain electrical circuits and should not be immersed in water or cleaned with tap water. The correct cleaning method: 1. liner cleaning: the mouth of the kettle under the tap, rinse the inside of the kettle with tap water (do not rinse the external parts), most of the residue can be washed off; wipe the bottom with a rag residue, and then wipe the surface of the water stains with a dry rag. 2. kettle shell and the base (the base) cleaning: a few drops of dishwashing detergent in the water, using a half-wet half-dry rag dipped in a small amount of the surface of the plastic shell to remove surface stains by wiping. Remove surface stains by wiping gently on the surface of the plastic shell. Then, use a clean rag to gently wipe the surface of the shell to remove the surface foam, and then leave it to dry naturally before use.
Note: Always disconnect the power supply before cleaning; It is strictly prohibited to immerse the pot and the base in any liquid during cleaning.
28.Q: How should I take care of Mi Smart Kettle Pro if I don't use it for a long time?
A: If Mi Smart Kettle Pro will not be used for a long time, it is recommended to store the power cord in the base, clean it, pack it and store it in a dry place for storage.
29.Q:How should I care for the Mi Smart Kettle Pro in daily use?
A:1. Strictly in accordance with the instructions for use, can not damage the kettle lid, switch and other parts; 2. Do not repeatedly dry burning, easy to damage the thermostat and heating wire; 3. Fill the water, pay attention not to be lower than the minimum water level line, not higher than the maximum water level line, easy to cause overflow, there is a risk of scalding or damage to the product; 4. According to the kettle inside the limescale and dirt in a timely manner to clean, maintain cleanliness and hygiene. It is recommended to use a woolen cloth or cleaning cloth, prohibit the use of steel wire ball; 5. Do not first turn on the power to heat and then fill the water, otherwise it is easy to cause burnt heater or therefore cause dangerous accidents; 6. cleaning kettle prohibit rinsing and soaking products to avoid product water devices damage cup.
30.Q: Can Mi Smart Kettle Pro be used with other electrical appliances, and how many amperes are used?
A:It is not recommended that Mi Smart Kettle Pro be used with other electrical appliances, as the current is high and it is better to use a separate socket of ≥10A.
31.Q: Can Mi Smart Kettle Pro be connected to Mi Home App for remote control? Can it be used with Bluetooth gateway?
A:Mi Smart Kettle Pro can connect to Mi Home App via Bluetooth, but it can't be controlled remotely. It cannot be used with Bluetooth gateway.
32.Q: Does Mi Smart Kettle Pro have a child lock?
A: Mi Smart Kettle Pro does not have a child lock.
33.Q: Why is the power cord of Mi Smart Kettle Pro very short?
A:Mi Smart Kettle Pro is a high power product and is a national mandatory 3C product. In order to avoid potential safety hazards, the national standard stipulates that the length of the power cord should not exceed 75 centimeters, and no company is allowed to lengthen the length of the power cord arbitrarily.The Mi Smart Kettle Pro power cord leakage length is about 69 centimeters.
34.Q: Why does the stainless steel liner of Mi Smart Kettle Pro leak partially?
A: The stainless steel liner is partially leaking due to the fact that the metal ring may come into contact with water when pouring, and in order to ensure that all areas that may come into contact with hot water for a long period of time are made of food-grade stainless steel, with no possibility of plastic coming into contact with the water. The traditional wrapping, plastic wrapped stainless steel part will hide the dirt.
35.Q: Why is there a bulge at the bottom of the Mi Smart Kettle Pro liner?
A: This is the temperature sensor of Mi Smart Kettle Pro which is used to detect the water temperature.
36.Q: Can Mi Smart Kettle Pro be used abroad?
A: No. The kettle cannot be used abroad due to the voltage. Network conditions may prevent the kettle from working properly.
37.Q: Can Mi Smart Kettle Pro be heated and kept warm by appointment?
A: For safety reasons, Mi Smart Kettle Pro does not support heating and warming by appointment.
38.Q: Can Mi Smart Kettle Pro cook food?
A:It can only be used to boil water, not to heat other objects other than water (e.g.: seaweed. Eggs,Soybean milk,tea, Milk, Noodles, etc.), otherwise the product may fail to function.
39.Q: Can I press the Boil/Keep Warm button before adding water to the Mi Smart Kettle Pro?
A:No. Pressing the Boil/Keep Warm button before adding water can easily burn out the heater or cause a dangerous accident.
Mi Home App
1.Q: How to connect Mi Smart Kettle Pro to Mi Home App?
A:When connecting for the first time, close to the kettle, open Mi Home App, click "+" in the upper right corner, click to search for Mi Smart Kettle Pro icon, the page prompts the operation of "Please long press the kettle boiling button for 3 seconds (the kettle will not boil water) to complete the pairing. "Wait for the additions to be completed and then you can use it.
2.Q:What are the functions of Mi Smart Kettle Pro after connecting to Mi Home App?
A:1. You can modify the default 5-block insulation temperature, can be set in the range of 40-90 ℃, the increase is 5 ℃.2. You can customize the default length of insulation for each insulation temperature, set in the range of 1-12h, the increase is 0.5h.3. You can turn on or off the keep warm after boil and lifting the pot to memorize the insulation function.4. You can modify the name of the device, the room where it is located ( Location management), firmware upgrade and so on.
3.Q: How can I change the temperature of Mi Smart Kettle Pro?
A:Mi Smart Kettle Pro has five keep-warm temperature modes, you can modify the default keep-warm temperature. Open the kettle plugin in Mi Home App, click on the temperature you want to change, for example, if you want to change 70℃ to 85℃, click on the temperature you want to change, then slide the temperature bar to the desired temperature.
Note: Five keep-warm temperature modes can be modified, but cannot be added or deleted, and will be synchronized to the kettle after modification.
4.Q: How can I change the keep-warm time of Mi Smart Kettle Pro?
A:Mi Smart Kettle Pro has a default holding time of 12h for each temperature range, and you can modify the holding time for each range individually. Open the kettle in Mi Home App, for example, if you want to change the keep-warm time from 12 hours to 1.5h for 70℃, tap the temperature you want to change the keep-warm time, and then slide the length bar to the desired length.
Note: The range of the keep warm time is 1-12h and the increase is 0.5h. The modification will be synchronized to the kettle.
5.Q: Can I use Mi Home App to control Mi Smart Kettle Pro to boil water?
A:No. For safety, water can only be boiled by pressing the button.
FAQ & Troubleshooting
1.Q: Why is Mi Smart Kettle Pro slow to open?
A: The Mi Smart Kettle Pro has a damping effect to prevent hot water from splashing onto the user when the lid is opened, which is a safety design to prevent risk. The first stage opens to about 45° for normal pouring and the second stage manually opens the lid to about 75° for cleaning the inside of the kettle.
2.Q: Why does the Mi Smart Kettle Pro screen not light up and there is a burning smell and no response when I put the base back on?
A: Automatic power shut-off when dry-burning is detected. When there is no water in the kettle or a small amount of water has been boiled dry, the kettle will activate the anti-dry-burning protection and cut off the power. Need to wait for the kettle to cool to room temperature before adding water to use. If the kettle still can not be heated after cooling, you need to apply for after-sales inspection. Note: The water must exceed the minimum water level to avoid dry burning.
3.Q: Why does Mi Smart Kettle Pro spurt and overflow after boiling for a long time?
A:If the product boils for a long time, the water may spray out or overflow when the product is heated up with high power and the water tumbles strongly, if this happens, we suggest checking whether the amount of water added exceeds the maximum water level, if it does not exceed the maximum water level but still sprays out and overflows, we need to test whether the kettle is faulty after-sale.
4.Q: Bubbles appearing at the bottom of the heated Mi Smart Kettle Pro, is it a water leak?
A:This phenomenon is a normal physical phenomenon, and it is not caused by water leakage, so please rest assured to use it.
5.Q: Will I get an electric shock if I touch the copper piece exposed on the base of Mi Smart Kettle Pro?
A: The exposed copper sheet on the base of Mi Smart Kettle Pro belongs to the ground terminal, which will not leak electricity and meet the national safety standards.
Note: Do not touch the internal copper sheet with metal foreign objects.
6.Q: Why do small rust spots appear on the bottom of Mi Smart Kettle Pro after use? How to clean up?
A: The heating plate at the bottom of Mi Smart Kettle Pro is made of national standard 06Cr19Ni10 (stainless steel 304) material, which has excellent anti-rust effect and can fully meet the normal use conditions of the kettle. The cause of small rust spots may be that other substances in the water react with stainless steel. Rust can be cleaned as follows: 1. Most of the time, the small spots are scale. If you find yellow spots, pitting spots, rust spots, etc., you can try to clean them with citric acid or edible vinegar. 2. If the above cleaning is invalid, you can clean them. Try to clean it with sandpaper or white cloth; 3. A small amount of rust is often accompanied in our life and will not affect human health
7.Q: If the base of Mi Smart Kettle Pro gets wet or soaked in water, what should I do?
A:Please wipe off the accumulated water at the bottom in time, and place it in a ventilated place. After the electrical components and internal wires at the bottom of the kettle are completely dry, turn on the power and use it. If you are not sure, it is recommended to use it after after-sales inspection. Prohibition on the bottom of Mi Smart Kettle Pro Use it with electricity after stagnant water or soaking to prevent damage to the electric control board and other safety accidents such as electric shock.
8.Q: Why does a ring of scale (white spots) appear on the bottom of the Mi Smart Kettle Pro after only using it a few times?
A:There is scale formation in the Mi Smart Kettle Pro or the boiled water becomes turbid. This is caused by the hard tap water and the calcium carbonate and magnesium carbonate in the water. It is recommended that you use pure water to reduce the formation of scale. Note: Avoid using a kettle to boil milk, soy milk, tea, etc.
9.Q:Why does Mi Smart Kettle Pro keep powering off after boiling?
A:In order to ensure that the water is fully boiled when boiling water normally, it will last for 10-20 seconds after the water starts to boil, please feel free to use it.
10.Q: What should I do if the Mi Smart Kettle Pro cannot be heated?
A:If the electric kettle is dry-boiling, it is recommended that you wait for the kettle to cool down to room temperature before using it. If you find that the kettle cannot be heated after a period of time without use, it is recommended that you troubleshoot according to the following scheme: 1. Check whether the power switch is pressed; 2. Unplug the power supply of the kettle, check whether the power socket has electricity and whether it is in bad contact; 3. Check whether the power cord of the kettle base is damaged, if it is damaged, please stop using it immediately; 4. Check the contact position between the kettle base and the kettle Whether there is any foreign matter, if so, please clean up the foreign matter and try again; 5. If it still cannot be heated, it is recommended that you apply for after-sales inspection.
11.Q: Why does the Mi Smart Kettle Pro cool down after a while after being boiled?
A: 1. Check whether the "keep warm after boil" switch in Mi Home App (off by default) is off. Turn it on and then boil the water. 2. Check whether the function of "lifting the pot memory" is off, and pick up the water after boiling Pass the kettle. 3. After turning on "keep warm after boil" and "lift the pot memory", try to boil the water again. 4. If it still cannot keep warm, after-sales inspection is required to see if the kettle is faulty.
12.Q: Why doesn't the display of Mi Smart Kettle Pro light up?
A: In standby mode, if the water temperature is below 45°C and no operation is performed for more than 2 minutes, the display will automatically go off. Pressing the "Boil" or "Keep Warm" button will light up the display, but will not activate the function. Only after the screen is lit can you operate the boil or keep warm.
Note: The display will not go out at high temperatures. This is to avoid the risk of scalding by touching the kettle rim if you are not aware of the high temperature of the kettle.
13.Q: What should I do if the Mi Smart Kettle Pro smells strange after unboxing?
A: When the kettle is sealed, there may be some foamy smell. It is recommended to take out the kettle, open the lid and leave it for a few minutes. The smell will disappear quickly.
14.Q: What should I do if Mi Home App cannot connect to Mi Smart Kettle Pro?
A: Due to the limitation of Bluetooth distance, the mobile phone needs to be close to the kettle when connecting. 1. Check whether the kettle is on the power base; 2. Check whether the power base is powered on; 3. Check whether the Mi Home App is the latest version; 4. Restart the Bluetooth of the mobile phone Try; 5. Try powering on again after the kettle is powered off; 6. Try after rebinding.
15.Q: Why does the sound suddenly disappear when the Mi Smart Kettle Pro is heated to keep warm, and the temperature rises slower?
A: In order to take into account the time and accuracy of heat preservation, Mi Smart Kettle Pro adopts two-stage heat preservation. Take the normal temperature of 20°C and the heat preservation block of 70°C as an example: the first stage: 20~65°C, using full power Heating, the temperature rises rapidly to 65°C; due to high-power heating, a loud sound can be heard. The second paragraph: 65-70°C, using low-power heating, gradually climbed from 65°C to 70°C, and then maintained At this temperature; due to switching to low-power heating, the temperature climb slows down and the sound is almost inaudible.
A:1.Ingenious detail, thoughtful appliance
2.The new-generation Mi Smart Kettle Pro comes with an upgraded HD digital display screen and a real-time water temperature display.
3.The keep-warm button is now equipped with five keep-warm temperature modes, a one-touch switch for all your brewing needs.
4.Through the 1800W high-power energy-focusing heating ring in the base, water is thoroughly heated from the bottom to the top.
5.High capacity, share it with your family
6.The double-layer kettle design insulates heat, keeping the kettle cool to the touch
7.The UK brand STRIX thermostat in the Mi Smart Kettle Pro, which provides more precise temperature control functions, and ensures water is fully boiled, and has a service life of up to 10 years
8.Triple power protection Safety for peace of mind
2.Q: What is SCR?
A: Silicon Controlled Rectifier, abbreviated as SCR, is a high-power electrical component, also known as Silicon Controlled Rectifier. It has the advantages of small size, no spark, no noise, high efficiency and long life. In the automatic control system, it can be used as a high-power driver to realize the control of high-power equipment with small power control. Mi Smart Kettle Pro adopts high-quality SCR, which is quieter when keeping warm.
3.Q: What are the standard accessories of Mi Smart Kettle Pro?
A:Mi Smart Kettle Pro comes standard with the following:
Mi Smart Kettle Pro x 1.Power Dock x 1. User Manual x 1.
4.Q: How to boil water with Mi Smart Kettle Pro?
A:1. Open the lid of the kettle by pressing the open lid button and add water into the kettle.
Note: The amount of water should not be higher than the upper water level line or lower than the lower water level line.
2.Close the lid and place the kettle on the power base. If the contact is good, the indicator light will blink below and then go out.
3. Press the "boil" button, the boiling indicator light red long light, the kettle began to heat to boil, the screen displays the real-time temperature.
4. "keep warm after boil" (default off) is not turned on, after the water boils, the boil indicator light goes out, the heating stops, the "drip drip drip" sound.
5. If you want to cancel the boil, click the "Boil" button again.
Warning: Do not move the lid when the water is boiling.
5.Q: Does Mi Smart Kettle Pro need electricity to keep warm?
A: Yes, Mi Smart Kettle Pro is a double-layer design that relies on the airtightness of the kettle to keep the water physically warm for a short period of time, but if you need to keep it warm for a long period of time, you will need to plug in an electric power source to keep it warm.
6.Q: How many ways does Mi Smart Kettle Pro keep warm?
A:There are two ways of keeping it warm.1.keep warm after boil（after the water has boiled, the kettle will reduce and maintain the temperature of the water to the temperature setting of the keep-warm mode）.2.keep warm after pick-up（remove the kettle from the base whilst the kettle is in keep-warm mode, the kettle will return to keep-warm mode when returned to the base. ）.
7.Q: What is keep warm after boil in Mi Smart Kettle Pro? How does it work?
A:Keep warm after boil: After the water is heated to boiling, it will naturally cool down to the set temperature and keep warm at this temperature. Operation is as follows: 1. Open the settings in Mi Home App, open keep warm after boil. 2. After the kettle is filled with water and powered on, press the "Boil" button, the indicator light goes out after boiling, and the heat preservation indicator light stays on in red. 3. When it cools down naturally to the set block temperature, a "drip drip drip" sound is emitted and the heat preservation indicator light stays on in orange. "drip drip" sound, insulation indicator orange light, maintained at this temperature for insulation, the default insulation 12 hours, can be modified in APP (range 1-12h, increase amplitude 0.5h), insulation will enter standby after the end of the state. 4. insulation again by pressing the "insulation 4.Press the "keep warm" button again to cancel the insulation, insulation indicator light off, the kettle enters standby mode.
Note: 1. "keep warm after boil" default off, after boiling will not keep warm.2. Due to differences in altitude in different regions, the temperature displayed when boiling and the actual water temperature is slightly different.
8.Q: What is the keep warm after pick-up feature of Mi Smart Kettle Pro? How does it work?
A:Keep warm after pick-up: The water is heated directly to the set warming level, and kept warm at this level. Operation is as follows: 1. After the kettle is filled with water and powered on, press the "keep warm" button, when the screen number flashes, press the "keep warm" button again, you can choose among five keep-warm temperature modes (default 40 ℃, 50 ℃, 70 ℃, 80 ℃, 90 ℃, can be modified in the APP). 70 ° C. 80 ° C. 90 ° C, can be modified in APP) in the choice.2. Selected to a temperature block, no action within 2 seconds, the insulation block is in effect, the kettle began to heat up until the block set temperature.3. The water temperature reaches the block set temperature, issued a "drip drip drip" sound, heat preservation indicator lamp orange long light, began to heat preservation, the default heat preservation 12 hours, can be modified in APP), can be selected in the five keep-warm temperature modes (default 40 ° C. 50 ° C. 80 ° C. 90 ° C, you can modify). Default insulation 12 hours, can be modified in APP (range 1-12h, increase range 0.5h), insulation will enter standby after the end of the state.4. Insulation can be canceled by pressing the "insulation" button again, insulation indicator light off, the kettle enters standby mode.
Note: 1. In standby status, the water temperature is lower than 45 ℃, no operation for 2 minutes will be off screen protection. Press any key, you can wake up the screen.2. Insulation about plus or minus 2 ℃ tolerance.3. If you want to continue to keep warm after pouring water, you need to open the Mi Home App kettle in the "kettle memory keep warm" function.4. Such as heating (not boiled) direct drinking, it is recommended that you use direct drinking water or purified water.
9.Q: What is Mi Smart Kettle Pro's pot lifting memory insulation? How to use it?
A:Kettle Memory Keep Warm: When the room temperature is 4~35℃, when you lift the kettle (pick up the kettle) in the keep-warm state, and then put it back to the base, if the temperature of the water in the kettle is not less than the set keep-warm temperature by 10℃, the keep-warm light will flash 3 times and then light up, which means that the memory of the lifting kettle has been turned on, and the kettle will continue to keep warm.
Note: 1. The kettle memory is off by default. Can be opened in the Mi Home App kettle.2. Open the kettle memory insulation, kettle pouring and put back, the amount of water in the kettle can not be lower than the minimum water level line.3. Midway to add cold water, the kettle memory insulation will be turned off, you need to press the "Keep Warm" button once more.
10.Q: When does the Mi Smart Kettle Pro start to count the keep-warm time?
A:1. Start counting from the first time the water is brought down to the heat preservation temperature after boiling, the heat preservation orange light is on and "drip drip drip" three times. 2. If you turn on the "Kettle Memory Keep Warm" and put the kettle back after lifting the kettle when the Kettle Memory Heat Preservation is in effect, it will continue to keep warm for the same amount of time as before. If the pot is put back after lifting the pot and the pot memory keeps warm, it will continue to keep warm for the same time and will not be recalculated.
Note: The actual heat preservation time may be slightly different from the setting.
11.Q: Does Mi Smart Kettle Pro consume power to keep warm?
A:Mi Smart Kettle Pro keeps warm by heating briefly with low power output, so the power consumption for keeping warm is very low. Even if the kettle is kept warm all day, it will not exceed 0.6 degrees.
12.Q: Will the Mi Smart Kettle Pro re-boil water when it is kept warm?
A:No.
13.Q: Is the actual temperature of Mi Smart Kettle Pro water 100 °C when it boils?
A: The temperature displayed when boiling is slightly different from the actual water temperature, and depending on the altitude, the water temperature may not reach 100 degrees Celsius in some areas.
14.Q: Can Mi Smart Kettle Pro be used at high altitude?
A: Please do not use the kettle at altitudes higher than 1000 meters. The higher the altitude, the lower the air pressure. When using the kettle to boil water, it may "not boil".
15.Q: Is there any noise when using Mi Smart Kettle Pro?
A:1. There is noise when boiling water. Noise is a normal physical phenomenon. Mi Smart Kettle Pro adopts 1800W high-power heating mode, fast heating speed, noise ≤ 60dB (decibel), noise is a normal phenomenon when boiling water, you can rest assured that the use of 2. Noise when keeping warm. Due to the use of Mi Smart Kettle Pro using silicon controlled, heat preservation noise is small.
16.Q: How to clean Mi Smart Kettle Pro for the first time?
A:Mi Smart Kettle Pro is made of food contact grade materials, so it can be rinsed out with water and used, or you can add water and boil it and pour it out before use.
17.Q: Will Mi Smart Kettle Pro Automatic power shut-off after boiling?
A:Yes, the kettle uses a high quality thermostat to accurately sense the temperature, the water will automatically stop heating after boiling, no need to manually disconnect the power..
18.Q: How long does it take Mi Smart Kettle Pro to boil a pot of water? How much electricity does it take?
A:Mi Smart Kettle Pro takes about 5 minutes to boil a pot of water at room temperature of 25℃, depending on the room temperature and local voltage. It takes about 0.15 kWh to boil a pot of water.
Note: Due to the utility voltage. Environment. The time may vary slightly depending on the temperature of the water.
19.Q: Will the Mi Smart Kettle Pro produce limescale when boiling water?
A: Since the product does not have a filtration function, limescale may form inside the kettle when using non-pure water, so it is recommended to use pure water when boiling.
20.Q: How to clean the limescale produced by Mi Smart Kettle Pro?
A:1.Soak in white vinegar. Pour 0.5L of edible white vinegar and soak for more than 1 hour.2.Pour off white vinegar. Pour off the white vinegar in the pot and wipe off the residual sediments with a damp cloth.3. Boil water to clean. Pour off the hot water in the jug after filling the water to boil, then rinse with water 4-5 times.4. Wipe dry for storage. Clean the outside of the pot with a dry cloth. Place it in a dry and ventilated place to protect it from dust, moisture and insects.
Note: 1. Before cleaning, please make sure the power plug is unplugged from the socket, and wait for the kettle to cool down. 2. In order to prolong the service life of the electric kettle, the kettle should be cleaned regularly of limescale and sediment. 3. If the limescale is serious, please repeat the above operation. Do not clean with steel wool balls and any chemical or abrasive powdered cleaners.4. Do not immerse the body or base in water and keep the exterior of the kettle dry.
21.Q: Why can't I use Mi Smart Kettle Pro below the minimum water level and above the maximum water level?
A: If the water level is lower than the minimum level, the kettle may boil dry, shortening the life of the kettle or damaging the kettle; if the water level is higher than the maximum level, the water may overflow when boiling.
22.Q: What kind of material is used in Mi Smart Kettle Pro?
A:Components that come into contact with water, such as the liner and lid, are all made of high quality 304 stainless steel, meet food-contact grade material requirements,* and are resistant to rust, odorless, and easy to clean.The material used for the outer shell is PP, which meets the national standard and is safe and odorless, so you can use it without any worries.
23.Q: What is Automatic power shut-off when dry-burning is detected?
A:Automatic power shut-off when dry-burning is detected: When there is no water in the kettle, or the amount of water is too small, the kettle will automatically shut off after heating to prevent damage to the kettle from continuing to heat.
24.Q: Does Mi Smart Kettle Pro has Automatic power shut-off when dry-burning is detected function?
A:Yes.
25.Q: What is the Mi Smart Kettle Pro Power Dock (Base)?
A:The power cord is designed to hold the power cord, the cord is about 690mm long, non-removable, and the plug is a three-pronged plug. The notch on the base is a water leakage slot and there are three non-slip pads on the bottom.
26.Q: Should the Mi Smart Kettle Pro be unplugged when not in use?
A: Please unplug the Mi Smart Kettle Pro from the outlet when not in use to ensure safe use.
27.Q: How do I clean the Mi Smart Kettle Pro body and base?
A: The kettle and base "must not be immersed in any liquid". The kettle and base contain electrical circuits and should not be immersed in water or cleaned with tap water. The correct cleaning method: 1. liner cleaning: the mouth of the kettle under the tap, rinse the inside of the kettle with tap water (do not rinse the external parts), most of the residue can be washed off; wipe the bottom with a rag residue, and then wipe the surface of the water stains with a dry rag. 2. kettle shell and the base (the base) cleaning: a few drops of dishwashing detergent in the water, using a half-wet half-dry rag dipped in a small amount of the surface of the plastic shell to remove surface stains by wiping. Remove surface stains by wiping gently on the surface of the plastic shell. Then, use a clean rag to gently wipe the surface of the shell to remove the surface foam, and then leave it to dry naturally before use.
Note: Always disconnect the power supply before cleaning; It is strictly prohibited to immerse the pot and the base in any liquid during cleaning.
28.Q: How should I take care of Mi Smart Kettle Pro if I don't use it for a long time?
A: If Mi Smart Kettle Pro will not be used for a long time, it is recommended to store the power cord in the base, clean it, pack it and store it in a dry place for storage.
29.Q:How should I care for the Mi Smart Kettle Pro in daily use?
A:1. Strictly in accordance with the instructions for use, can not damage the kettle lid, switch and other parts; 2. Do not repeatedly dry burning, easy to damage the thermostat and heating wire; 3. Fill the water, pay attention not to be lower than the minimum water level line, not higher than the maximum water level line, easy to cause overflow, there is a risk of scalding or damage to the product; 4. According to the kettle inside the limescale and dirt in a timely manner to clean, maintain cleanliness and hygiene. It is recommended to use a woolen cloth or cleaning cloth, prohibit the use of steel wire ball; 5. Do not first turn on the power to heat and then fill the water, otherwise it is easy to cause burnt heater or therefore cause dangerous accidents; 6. cleaning kettle prohibit rinsing and soaking products to avoid product water devices damage cup.
30.Q: Can Mi Smart Kettle Pro be used with other electrical appliances, and how many amperes are used?
A:It is not recommended that Mi Smart Kettle Pro be used with other electrical appliances, as the current is high and it is better to use a separate socket of ≥10A.
31.Q: Can Mi Smart Kettle Pro be connected to Mi Home App for remote control? Can it be used with Bluetooth gateway?
A:Mi Smart Kettle Pro can connect to Mi Home App via Bluetooth, but it can't be controlled remotely. It cannot be used with Bluetooth gateway.
32.Q: Does Mi Smart Kettle Pro have a child lock?
A: Mi Smart Kettle Pro does not have a child lock.
33.Q: Why is the power cord of Mi Smart Kettle Pro very short?
A:Mi Smart Kettle Pro is a high power product and is a national mandatory 3C product. In order to avoid potential safety hazards, the national standard stipulates that the length of the power cord should not exceed 75 centimeters, and no company is allowed to lengthen the length of the power cord arbitrarily.The Mi Smart Kettle Pro power cord leakage length is about 69 centimeters.
34.Q: Why does the stainless steel liner of Mi Smart Kettle Pro leak partially?
A: The stainless steel liner is partially leaking due to the fact that the metal ring may come into contact with water when pouring, and in order to ensure that all areas that may come into contact with hot water for a long period of time are made of food-grade stainless steel, with no possibility of plastic coming into contact with the water. The traditional wrapping, plastic wrapped stainless steel part will hide the dirt.
35.Q: Why is there a bulge at the bottom of the Mi Smart Kettle Pro liner?
A: This is the temperature sensor of Mi Smart Kettle Pro which is used to detect the water temperature.
36.Q: Can Mi Smart Kettle Pro be used abroad?
A: No. The kettle cannot be used abroad due to the voltage. Network conditions may prevent the kettle from working properly.
37.Q: Can Mi Smart Kettle Pro be heated and kept warm by appointment?
A: For safety reasons, Mi Smart Kettle Pro does not support heating and warming by appointment.
38.Q: Can Mi Smart Kettle Pro cook food?
A:It can only be used to boil water, not to heat other objects other than water (e.g.: seaweed. Eggs,Soybean milk,tea, Milk, Noodles, etc.), otherwise the product may fail to function.
39.Q: Can I press the Boil/Keep Warm button before adding water to the Mi Smart Kettle Pro?
A:No. Pressing the Boil/Keep Warm button before adding water can easily burn out the heater or cause a dangerous accident.
Mi Home App
1.Q: How to connect Mi Smart Kettle Pro to Mi Home App?
A:When connecting for the first time, close to the kettle, open Mi Home App, click "+" in the upper right corner, click to search for Mi Smart Kettle Pro icon, the page prompts the operation of "Please long press the kettle boiling button for 3 seconds (the kettle will not boil water) to complete the pairing. "Wait for the additions to be completed and then you can use it.
2.Q:What are the functions of Mi Smart Kettle Pro after connecting to Mi Home App?
A:1. You can modify the default 5-block insulation temperature, can be set in the range of 40-90 ℃, the increase is 5 ℃.2. You can customize the default length of insulation for each insulation temperature, set in the range of 1-12h, the increase is 0.5h.3. You can turn on or off the keep warm after boil and lifting the pot to memorize the insulation function.4. You can modify the name of the device, the room where it is located ( Location management), firmware upgrade and so on.
3.Q: How can I change the temperature of Mi Smart Kettle Pro?
A:Mi Smart Kettle Pro has five keep-warm temperature modes, you can modify the default keep-warm temperature. Open the kettle plugin in Mi Home App, click on the temperature you want to change, for example, if you want to change 70℃ to 85℃, click on the temperature you want to change, then slide the temperature bar to the desired temperature.
Note: Five keep-warm temperature modes can be modified, but cannot be added or deleted, and will be synchronized to the kettle after modification.
4.Q: How can I change the keep-warm time of Mi Smart Kettle Pro?
A:Mi Smart Kettle Pro has a default holding time of 12h for each temperature range, and you can modify the holding time for each range individually. Open the kettle in Mi Home App, for example, if you want to change the keep-warm time from 12 hours to 1.5h for 70℃, tap the temperature you want to change the keep-warm time, and then slide the length bar to the desired length.
Note: The range of the keep warm time is 1-12h and the increase is 0.5h. The modification will be synchronized to the kettle.
5.Q: Can I use Mi Home App to control Mi Smart Kettle Pro to boil water?
A:No. For safety, water can only be boiled by pressing the button.
FAQ & Troubleshooting
1.Q: Why is Mi Smart Kettle Pro slow to open?
A: The Mi Smart Kettle Pro has a damping effect to prevent hot water from splashing onto the user when the lid is opened, which is a safety design to prevent risk. The first stage opens to about 45° for normal pouring and the second stage manually opens the lid to about 75° for cleaning the inside of the kettle.
2.Q: Why does the Mi Smart Kettle Pro screen not light up and there is a burning smell and no response when I put the base back on?
A: Automatic power shut-off when dry-burning is detected. When there is no water in the kettle or a small amount of water has been boiled dry, the kettle will activate the anti-dry-burning protection and cut off the power. Need to wait for the kettle to cool to room temperature before adding water to use. If the kettle still can not be heated after cooling, you need to apply for after-sales inspection. Note: The water must exceed the minimum water level to avoid dry burning.
3.Q: Why does Mi Smart Kettle Pro spurt and overflow after boiling for a long time?
A:If the product boils for a long time, the water may spray out or overflow when the product is heated up with high power and the water tumbles strongly, if this happens, we suggest checking whether the amount of water added exceeds the maximum water level, if it does not exceed the maximum water level but still sprays out and overflows, we need to test whether the kettle is faulty after-sale.
4.Q: Bubbles appearing at the bottom of the heated Mi Smart Kettle Pro, is it a water leak?
A:This phenomenon is a normal physical phenomenon, and it is not caused by water leakage, so please rest assured to use it.
5.Q: Will I get an electric shock if I touch the copper piece exposed on the base of Mi Smart Kettle Pro?
A: The exposed copper sheet on the base of Mi Smart Kettle Pro belongs to the ground terminal, which will not leak electricity and meet the national safety standards.
Note: Do not touch the internal copper sheet with metal foreign objects.
6.Q: Why do small rust spots appear on the bottom of Mi Smart Kettle Pro after use? How to clean up?
A: The heating plate at the bottom of Mi Smart Kettle Pro is made of national standard 06Cr19Ni10 (stainless steel 304) material, which has excellent anti-rust effect and can fully meet the normal use conditions of the kettle. The cause of small rust spots may be that other substances in the water react with stainless steel. Rust can be cleaned as follows: 1. Most of the time, the small spots are scale. If you find yellow spots, pitting spots, rust spots, etc., you can try to clean them with citric acid or edible vinegar. 2. If the above cleaning is invalid, you can clean them. Try to clean it with sandpaper or white cloth; 3. A small amount of rust is often accompanied in our life and will not affect human health
7.Q: If the base of Mi Smart Kettle Pro gets wet or soaked in water, what should I do?
A:Please wipe off the accumulated water at the bottom in time, and place it in a ventilated place. After the electrical components and internal wires at the bottom of the kettle are completely dry, turn on the power and use it. If you are not sure, it is recommended to use it after after-sales inspection. Prohibition on the bottom of Mi Smart Kettle Pro Use it with electricity after stagnant water or soaking to prevent damage to the electric control board and other safety accidents such as electric shock.
8.Q: Why does a ring of scale (white spots) appear on the bottom of the Mi Smart Kettle Pro after only using it a few times?
A:There is scale formation in the Mi Smart Kettle Pro or the boiled water becomes turbid. This is caused by the hard tap water and the calcium carbonate and magnesium carbonate in the water. It is recommended that you use pure water to reduce the formation of scale. Note: Avoid using a kettle to boil milk, soy milk, tea, etc.
9.Q:Why does Mi Smart Kettle Pro keep powering off after boiling?
A:In order to ensure that the water is fully boiled when boiling water normally, it will last for 10-20 seconds after the water starts to boil, please feel free to use it.
10.Q: What should I do if the Mi Smart Kettle Pro cannot be heated?
A:If the electric kettle is dry-boiling, it is recommended that you wait for the kettle to cool down to room temperature before using it. If you find that the kettle cannot be heated after a period of time without use, it is recommended that you troubleshoot according to the following scheme: 1. Check whether the power switch is pressed; 2. Unplug the power supply of the kettle, check whether the power socket has electricity and whether it is in bad contact; 3. Check whether the power cord of the kettle base is damaged, if it is damaged, please stop using it immediately; 4. Check the contact position between the kettle base and the kettle Whether there is any foreign matter, if so, please clean up the foreign matter and try again; 5. If it still cannot be heated, it is recommended that you apply for after-sales inspection.
11.Q: Why does the Mi Smart Kettle Pro cool down after a while after being boiled?
A: 1. Check whether the "keep warm after boil" switch in Mi Home App (off by default) is off. Turn it on and then boil the water. 2. Check whether the function of "lifting the pot memory" is off, and pick up the water after boiling Pass the kettle. 3. After turning on "keep warm after boil" and "lift the pot memory", try to boil the water again. 4. If it still cannot keep warm, after-sales inspection is required to see if the kettle is faulty.
12.Q: Why doesn't the display of Mi Smart Kettle Pro light up?
A: In standby mode, if the water temperature is below 45°C and no operation is performed for more than 2 minutes, the display will automatically go off. Pressing the "Boil" or "Keep Warm" button will light up the display, but will not activate the function. Only after the screen is lit can you operate the boil or keep warm.
Note: The display will not go out at high temperatures. This is to avoid the risk of scalding by touching the kettle rim if you are not aware of the high temperature of the kettle.
13.Q: What should I do if the Mi Smart Kettle Pro smells strange after unboxing?
A: When the kettle is sealed, there may be some foamy smell. It is recommended to take out the kettle, open the lid and leave it for a few minutes. The smell will disappear quickly.
14.Q: What should I do if Mi Home App cannot connect to Mi Smart Kettle Pro?
A: Due to the limitation of Bluetooth distance, the mobile phone needs to be close to the kettle when connecting. 1. Check whether the kettle is on the power base; 2. Check whether the power base is powered on; 3. Check whether the Mi Home App is the latest version; 4. Restart the Bluetooth of the mobile phone Try; 5. Try powering on again after the kettle is powered off; 6. Try after rebinding.
15.Q: Why does the sound suddenly disappear when the Mi Smart Kettle Pro is heated to keep warm, and the temperature rises slower?
A: In order to take into account the time and accuracy of heat preservation, Mi Smart Kettle Pro adopts two-stage heat preservation. Take the normal temperature of 20°C and the heat preservation block of 70°C as an example: the first stage: 20~65°C, using full power Heating, the temperature rises rapidly to 65°C; due to high-power heating, a loud sound can be heard. The second paragraph: 65-70°C, using low-power heating, gradually climbed from 65°C to 70°C, and then maintained At this temperature; due to switching to low-power heating, the temperature climb slows down and the sound is almost inaudible.
Does it help?
Yes
No