Xiaomi Electric Shaver S101 FAQ

Feature
1.Q: What are the features of Xiaomi Electric Shaver S101?
A:1.The IPX7 water resistant body makes rinsing easy and worry-free.
2.Travel lock design prevents accidental opening when packed 
3.Dual-track 18-blade design for a faster, cleaner and more reliable shave
4.Three sets of dual-track foils take in more hairs than single-track ones.

2.Q: What are the Package contents of the Xiaomi Electric Shaver S101?
A:Shaver×1
Charging cable×1
User manual×1
Warranty notice×1
Power adapter×1

3.Q:Xiaomi Electric Shaver S101 appearance:
A:The appearance of Xiaomi Electric Shaver S101 is as follows:


4.Q:Can the Xiaomi Electric Shaver S101 be taken on an airplane?
A:Yes, you can take it on the airplane, check-in/carry-on.

5.Q:What is the waterproof rating of Xiaomi Electric Shaver S101?
A:Xiaomi Electric Shaver S101 is waterproof up to IPX7. It can be washed in water or under a faucet, but it is recommended to make sure that the product is not charging and is turned off, cover the charging port, and do not immerse it in water for a long time when cleaning.
Note: When charging, make sure the charging port is dry.

6.Q:How many heads does Xiaomi Electric Shaver S101 have?
A:Xiaomi Electric Shaver S101 comes with 3 independent floating shaver heads.
Note: The official website advertises 18 knives, as shown in the picture below.


7.Q:How should Xiaomi Electric Shaver S101 be used?
A:1. Short press the on/off button to switch on/off the shaver;
2.Shaving method a. The skin may be mildly irritated the first few times, which is normal. It is recommended to use the shaver regularly (at least 3 times a week) for a period of 3 weeks to allow the skin to adapt as soon as possible; b. Please gently apply constant pressure to shave in a meandering manner moving slowly across the face, without the need to repeat the same spot several times to get a clean shave (dry shaving works best). c. For areas that are more difficult to shave such as the lower jaw, neck, and other parts of the face, it is recommended to shave against the direction of the growth of the beard. d. If you are not sure if you can shave, it is recommended to shave against the direction of beard growth.


8.Q:How do I charge the Xiaomi Electric Shaver S101?
A:Just open the charging cradle plug at the bottom of the body, connect the charging cable to the Type-C charging port at the bottom of the body and turn on the power.

Note: 1. When the power is low, the Type-C charging port can be connected to the charging cable to open the plug-and-play mode. Prohibit plug and play when taking a bath or when there is water in the charging port;
2. When the power is insufficient to turn on the device, it takes about 90 minutes to fully charge;
3. It can be used for about 60 minutes under full charge;
4. When the power is low, please charge it in time, if it is left unused for a long time, please fully charge it at least once every six months.

9.Q:What is the meaning of the power status indicator of Xiaomi Electric Shaver S101?
A:The meaning of the power status indicator of Xiaomi Electric Shaver S101 is as follows:
Charging powerIndicator status
0%-99%White light breathing
100%White light long on
Operating powerIndicator status
100%-20%White light is on continuously
20%-10%White light flashes continuously
≤10%White light flashes 3 times (motor not running)
Note: The Xiaomi Electric Shaver S101 power indicator is on the shaver switch button.

10.Q:How to turn on/off the travel lock of Xiaomi Electric Shaver S101?
A:1.Turn on the travel lock shaver by long press the on/off key to enter the travel lock function, which can avoid the shaver accidentally start on the way out.2.Lock the travel lock a. Long press the on/off key for 3 seconds under the off state, the shaver enter or exit the lock state.

11.Q:Does the Xiaomi Electric Shaver S101 support use while charging?
A:Support, the shaver has a low capacity and can be plug and play when connected to the charger. However, it is not recommended to use the shaver while charging when taking a bath or when there is a risk of water entering the charging port.

12.Q:What is the voltage and current when charging Xiaomi Electric Shaver S101?
A:The rated voltage is 5V1A, but the current varies, just like a cell phone. The first stage of charging charges at a constant current; when the voltage reaches a predetermined value it is transferred to the second stage for constant voltage charging, at which time the current gradually decreases; when the charging current reaches down to zero, the battery is completely full.

13.Q:Is the Xiaomi Electric Shaver S101 noisy?
A:The sound of the shaver is under 72 decibels after startup, which will not affect the normal use in daily life.

14.Q:What should I do if the Xiaomi Electric Shaver S101 vibrates strongly?
A: Because the S101 Shaver uses a brushed, low-noise motor, there will be no noticeable vibration during normal use. If there is a strong vibration, please stop using the shaver and check whether the cutter head is installed in place. If the blade mesh is broken, please replace it promptly.

15.Q:Is the Xiaomi Electric Shaver S101 washable?
A: The shaver can be washed and meet wet or dry shaving, but do not immerse the shaver in water for a long time.
Note: When charging, be sure to keep the charging port dry before charging operation.

16.Q:How long does the blade on the Xiaomi Electric Shaver S101 last? How often should it be replaced?
A:It is recommended to replace the cutter head once every six months to ensure good performance of the shaver.

17.Q:How to clean the Xiaomi Electric Shaver S101?
A:1. When cleaning the shaver, please make sure the product is not charged and turned off; 2. Remove the shaver head and put it under the faucet to rinse; 3. After cleaning, shake off the water to dry and then install the head.

Tips: 1. When cleaning, please cover the charging port with the charging port protection cover; when charging, please make sure the charging port is dry.

Tip: When cleaning, please cover the charging port with protection cover; when charging, please make sure the charging port is dry.
The shaver can be cleaned under the faucet (cover the charging port, the charging port needs to be kept dry). It is recommended to replace the heads every six months to ensure good performance of the shaver.

18.Q:How many gears are there in Xiaomi Electric Shaver S101?
A:Xiaomi Electric Shaver S101 has only one gear, short press on the on button to turn on and off the shaver.

19.Q:Is the Xiaomi Electric Shaver S101 head compatible with other heads?
A:No.

20.Q:Where can I check the SN number of Xiaomi Electric Shaver S101?
A:QR code on the bottom of the shaver body
Back of the box: the SN will be displayed on the back of the box in the lower right corner area.

21.Q:Does the Xiaomi Electric Shaver S101 have 3C certification?
A:No, the shaver does not need 3C certification.

22.Q:How can I view the certificate of conformity of Xiaomi Electric Shaver S101?
A:The shaver's certificate of conformity can be viewed at the bottom right corner of the back of the shaver package.

23.Q:What precautions should I take when using the Xiaomi Electric Shaver S101?
A:1. The handheld section can only be cleaned in water after separating the handheld section from the power supply cord (i.e., disconnecting the power supply in order to perform shaver cleaning).
2. If the power cord is damaged, it must be replaced with a special cord or a special component purchased from its manufacturer or service department.
3. The cutter head of this product is fragile, when the product is accidentally dropped, please check whether the cutter head is damaged, whether the sound is normal and then use it, and please cover the protective cover after each use.
4. Do not have full capacity for civil behavior and other lack of experience and knowledge of the person (including children) must be under the supervision and guidance of a guardian to use, clean and maintain this product.
5. Do not charge in a humid environment.
6. Do not leave the product unattended for long periods of time, and do not charge it for more than 24 hours at the longest.
7. Do not disassemble the body to replace the battery.
8. When plugging or unplugging the charging plug, please do not pull the charging cable directly.
9.This product contains a built-in rechargeable battery, do not put it into fire, or charge, use or place it in a hot place.
10. Do not put or insert foreign objects into the product.
11.Do not modify or repair this product by yourself.
Attention
1.Please keep the product away children's reach.
2. Before charging, please make sure the body and charging cradle, especially the charging port is dry.
3. When charging, please use 5V/1A charger.
4. If it is not used for a long time, please fully charge it at least once every six months.
Tips:
1. This product is only suitable for indoor use.
2. This product is for one person only.
3. When traveling, make sure the protective cover is closed and the travel lock is locked to protect the shaver.
4. Please charge the shaver at a temperature between 5℃ and 35℃. Use and store the shaver.
5. To avoid damage to the charging cable, please do not wrap the charging cable around the product.
6.This shaver, only for facial hair, not recommended for use on the head or other parts of the body.
7. The body of this product has passed IPX7 waterproof test, can be washed or cleaned under the faucet, but please do not soak in water for a long time.
8. During the cleaning process, water dripping from the crevices of the shell is a normal phenomenon, and there is no danger, because all the electronic components are enclosed in the internal independent waterproof parts, standing placement of the shaver is conducive to the crevices in the faster evaporation of water.

Troubleshooting
1.Q: What should I do if I feel uncomfortable using the Xiaomi Electric Shaver S101?
A:Your skin may be slightly irritated the first few times you shave and you may experience discomfort, which is normal. It is recommended to use the shaver regularly (at least 3 times a week) over a 3-week period, and to use an aftershave lotion after shaving in order to acclimatize the skin as soon as possible.
  
2.Q:What should I do if the button of Xiaomi Electric Shaver S101 is unresponsive?
A:1. Please make sure the shaver is not too low in power, you can try to press the button again after charging for 10min to see if it can be turned on; 2. Make sure the shaver is in travel lock locked status;

3.Q:What should I do if the Xiaomi Electric Shaver S101 can't be charged?
A:1. Check whether the temperature of the environment is too low/high, Xiaomi Electric Shaver S101 needs to be used/charged in an environment between 5-35 degrees Celsius; 2. Check whether the charging cable, shaver charging port is dusty or dirty, clean it and try charging again; 3. Check whether the power supply of the charging cable is normal (make sure to use the original adapter or 5V/1A adapter produced by the regular manufacturer).

4.Q:What should I do if the Xiaomi Electric Shaver S101 switch button does not work?
A:1. Check if the power is too low, charge the shaver more and try again; 2. Check if the on/off button is loose or deformed; 3. Check if it is in the travel lock locked state.

5.Q:When using Xiaomi Electric Shaver S101, there are some whiskers that can't be shaved off repeatedly, how can I deal with it?
A:You can use shaving foam to soften the lower beard shaving or gently apply continuous force to shave in a roundabout way moving slowly on the face.

6.Q:Why does the Xiaomi Electric Shaver S101 bleed after shaving?
A:It may be due to the shaver moving over the face too repeatedly and frequently. We recommend short stroke glide shaving, you can use your hand to sense the direction of beard growth first, let the two razor blades close to the face and shave against the direction of beard growth. There is no need to press hard while shaving, the floating heads will adapt to the changing facial structure for a better shave.
Note: 1. If the skin has acne or pimples, shaving will also scratch the skin bleeding, shaving should try to avoid touching these places;
2. The shaver belongs to personal care products, please do not share more than one person to lead to cross-infection;
3. The shaver mesh is still used when it is broken.

7.Q:Why does the Xiaomi Electric Shaver S101 have an odor after unpacking?
A:When just unpacked, there may be a slight odor. It is mainly caused by the long time sealed package, which can not be dispersed inside the box.After a few uses, the odor will evaporate and disappear, and the resulting odor will not affect the human body. Please feel free to use.

8.Q:Xiaomi Electric Shaver S101 power indicator does not light up, how should I deal with it?
A:Please charge the shaver for 10mins and try again. If you still can't solve the problem, the shaver is faulty and you need to apply for the after-sales service.

9.Q:Why does the Xiaomi Electric Shaver S101 shave for less than 60 minutes at full power?
A:1. You need to check if the head has not been cleaned for a long time resulting in excessive load, it is recommended to clean the head thoroughly.2. If the shaver is used in a lower temperature environment, it will also reduce the use or standby time.

10.Q:Why does the shaver not work after the Xiaomi Electric Shaver S101 short presses the power button and the power light blinks?
A:1. When the shaver's power is less than or equal to 10%, short press the power light, the power light will flash three times, due to the power is too low, the shaver can not run, at this time, you need to charge the shaver. 2. Please make sure the shaver is in the travel lock lock state.