1. Confirm whether the phone supports wireless charging;
2. Confirm whether the phone is placed correctly;
3. Whether the protective case of the phone is too thick;
4. whether there is any metal substance on the back of the cell phone or protective case.
5. Use the standard car charger and data cable to charge (most of the USB ports in the vehicle can not make the wireless car charger work properly due to insufficient power supply and other reasons).