Overview

1. Q: What are the differences among the Xiaomi Instant Hot Water Dispenser in different regions?
A: The Xiaomi Instant Hot Water Dispenser in different regions varies in the plug specification.
The plug pictures are listed below:
English plug:
 
European plug:

Philippine plug:
 

Korean plug:

The product appearance uses the Xiaomi classic style. The plug can be customized according to the sales region.

2. Q: What are the differences between the Xiaomi Instant Hot Water Dispenser and ordinary dispensers?
A: The differences are listed below:
1. The Xiaomi Instant Hot Water Dispenser does not have a hot water storage tank, so it can output water instantly. Ordinary dispensers heat with a hot water storage tank, which takes a long time to heat;
2. Ordinary dispensers are bulky and large in size, while the Xiaomi Instant Hot Water Dispenser with a delicate and compact appearance, can be placed at will, and does not require installation;
3. The Xiaomi Instant Hot Water Dispenser is equipped with a water tank, which can be filled with pure water that is fresh and safe to drink.

3. Q: What are the selling points of the Xiaomi Instant Hot Water Dispenser?
A: The selling points of the Xiaomi Instant Hot Water Dispenser are listed below:
1. Instant hot water technology for hot water in 3 seconds and precise temperature control for a reliable output water temperature satisfy your water needs;
2. Adjustable in 1°C increments to provide thoughtful care for mother and baby;
3. With four default water temperatures of room temperature, 45°C, 75°C and 95°C, the Xiaomi Instant Hot Water Dispenser can meet various needs of the whole family;
4. A 3L large water tank and transparent design put an end to frequent refilling and satisfy your long-term refreshment needs;
5. With an optimal tube, you can connect the dispenser to bottled water;
6. Water is dispensed in fixed volumes of 250ml, 500ml, or 750ml and can be set according to your preferences;
7. Child lock will prevent accidental scalding. When the child lock is in use, the buttons do not work. It will automatically activate again after 30 seconds if no action is taken;
8. With adjustable boiling points ranging from 83°C to 95°C for use in high-altitude areas, scalding from steam can be avoided;
9. With an independent drip tray, it is easier to remove and clean;
10. The water tank is easy to remove.

4. Q: What are the advantages of the Xiaomi Instant Hot Water Dispenser?
A: The advantages of the Xiaomi Instant Hot Water Dispenser are listed below:
1. 3L large capacity and compact appearance make the dispenser applicable in such home scenarios as desktop;
2. A large digital screen with touch buttons makes the dispenser convenient to use;
3. The Xiaomi Instant Hot Water Dispenser has a low level of noise less than 50dB of dispensing water.

5. Q: What is the overview of the buttons of the Xiaomi Instant Hot Water Dispenser?
A: The buttons overview of the Xiaomi Instant Hot Water Dispenser is listed below:

1. On/Off Button: Turn on or turn off the dispenser;
2. Child Lock/Temperature Button: Unlock and lock other buttons and switch the levels among room temperature, 45°C for milk, 75°C for tea and 95°C for boiled water;
3. Cup Volume Button: Switch the cup volume among 250ml, 500ml, and 750ml;
4. Increase button: Adjust the level below 45°C. Pressing it can increase 1°C. Pressing and holding it can increase 5°C;
5. Decrease button: Adjust the levels above 45°C. Pressing it can decrease 1°C. Pressing and holding it can decrease 5°C.
Note:
The temperature can be adjusted from 45°C to 90°C.

6. Q: What are the packing contents of the Xiaomi Instant Hot Water Dispenser?
A: The packing contents of the Xiaomi Instant Hot Water Dispenser include a Xiaomi Instant Hot Water Dispenser, a Water Rank, a Drip Tray and a User Manual.

7. Q: What is the product overview of the Xiaomi Instant Hot Water Dispenser?
A: The product overview of the Xiaomi Instant Hot Water Dispenser is listed below:

There is a Control Panel, Water Outlet, Water Dispenser, Drip Tray, Water Tank Cover, Handle, Dust Cover, Water Tank, Water Tank Window and Power Cord.
Note:
Illustrations of product, accessories, and user interface are for reference purposes only. Actual product and functions vary due to product enhancements.

8. Q: What are the product dimensions of the Xiaomi Instant Hot Water Dispenser?
A: The product dimensions of the Xiaomi Instant Hot Water Dispenser are 312 × 106 × 280mm.

9. Q: What are the power details of the Xiaomi Instant Hot Water Dispenser?
A: The Xiaomi Instant Hot Water Dispenser needs to be pressed and held for 1.5 seconds to be activated when powered on initially.
Note:
Clean the water tank before the initial use.

FAQs
1. Q: Does the Xiaomi Instant Hot Water Dispenser need to use a specialized socket?
A: The Xiaomi Instant Hot Water Dispenser does not require a specialized socket. You can use the regular sockets of various regional versions, however, you must ensure reliable grounding. It cannot share the socket with other high-power electrical appliances because the product power is 2000W.

2. Q: Can the Xiaomi Instant Hot Water Dispenser use the same socket as other electrical appliances?
A: Not support. With a high current, the dispenser needs to use the standard socket.

3. Q: What is the power consumption of the dispensing of 1L boiled water of the Xiaomi Instant Hot Water Dispenser?
A: The Xiaomi Instant Hot Water Dispenser consumes only 0.09 degrees of electricity for 1L of boiled water.

4. Q: What is the power consumption of the standby mode of the Xiaomi Instant Hot Water Dispenser?
A: The standby power of the Xiaomi Instant Hot Water Dispenser is approximately 0.4W. There is nearly no power consumption.

5. Q: Why does the surface of the Xiaomi Instant Hot Water Dispenser have mucus after a period of use?
A: When the silicone tube of Xiaomi Instant Hot Water Dispenser is immersed in water for a long time, a microscopic water film will form, which will cause the silicone surface to feel greasy. The product material meets food safety requirements, so please feel free to use it. You can also use clean water to clean the surface.

6. Q: Is the Xiaomi Instant Hot Water Dispenser waterproof?
A: The dispenser is not waterproof. Do not splash or soak the dispenser with water to avoid damage.

7. Q: Does the Xiaomi Instant Hot Water Dispenser support heat preservation?
A: Not support. The dispenser will dispense boiled water, with no need for heat preservation.

8. Q: Can the Xiaomi Instant Hot Water Dispenser be used in high-altitude localities?
A: Support.
You can adjust the boiling point according to the localities, please refer to the following details:
The water dispenser can adjust the boiling point according to altitude, so as to avoid malfunction due to excessive steam. When the child lock is disabled and the water dispenser is in standby mode, press and hold the On/Off button and Child Lock/Temperature button to enter the boiling point adjustment mode. The Temperature indicator keeps blinking, and the display cycles through 95°C, 83°C, 85°C, 89°C, 91°C, 93°C. Press the Child Lock/Temperature button to select boiling point temperature. Press any button to exit the boiling point adjustment mode.
Note:
The higher the altitude, the lower the air pressure. The temperature of boiled water dispensed from water outlet will be affected and cannot reach 93°C to 99°C.

9. Q: Does the Xiaomi Instant Hot Water Dispenser support a network connection?
A: Not support. The Xiaomi Instant Hot Water Dispenser cannot be connected to the Mi Home/Xiaomi Home APP.

10. Q: How does the Xiaomi Instant Hot Water Dispenser heat up the water?
A: The Xiaomi Instant Hot Water Dispenser adopts the principle of combining inner stainless steel and outer resistance wire winding. It heats up quickly and can produce hot water in 3 seconds.

11. Q: Does the Xiaomi Instant Hot Water Dispenser have vocal prompts?
A: Not support. The Xiaomi Instant Hot Water Dispenser will have prompt sounds when the operation is confirmed.

12. Q: Can the hot water be added to the Xiaomi Instant Hot Water Dispenser?
A: Only water below 30℃ can be added to the Xiaomi Instant Hot Water Dispenser. Otherwise, the sound and condition of dispensing water will be triggered. Please use purified water at room temperature.

13. Q: How to install the Xiaomi Instant Hot Water Dispenser?
A: To install the dispenser, please refer to the following steps:
1. Take out the drip tray from the package, and insert the drip tray into the slots in the lower portion of the water dispenser. Pull the drip tray out to detach it from the slots, so as to remove the drip tray;
2. Before using, clean the water tank, fill it with purified water, and install it on the water dispenser as illustrated.

Note:
Do not add hot water or tap water.


14. Q: Will the screen of the Xiaomi Instant Hot Water Dispenser sleep?
A: The Xiaomi Instant Hot Water Dispenser enters sleep mode after there is no operation for 3 minutes. In sleep mode, only the Child lock indicator is on.In sleep mode, you can press any button to wake the dispenser and make the dispenser enter standby mode.

15. Q: Does the Xiaomi Instant Hot Water Dispenser support the boil-dry protection function?
A: Support. The Xiaomi Instant Hot Water Dispenser comes with built-in dual temperature control and an over-temperature alarm mechanism, which can effectively prevent the dispenser from boiling dry.

16. Q: What is the water tank capacity of the Xiaomi Instant Hot Water Dispenser?
A: The water tank capacity of the Xiaomi Instant Hot Water Dispenser is approximately 3L, satisfying the water needs of a family with 1 to 3 members.

17. Q: How to add water to the Xiaomi Instant Hot Water Dispenser?
A: To add water to the dispenser, please refer to the following steps:
1. Remove the water tank;
2. Before using, clean the water tank. To ensure water safety and service life, please use bottled room-temperature water or purified water (It is recommended to replace the water in the tank after 48 hours);
Note:
Do not use tap water or mineral water, as impurities in the water can easily form scale and clog the pipes, affecting the normal operation of the product.
3. Lift the Water tank cover and add purified water;
Note:
Do not make the water beyond the Water tank window.
4. Install the water tank to the dispenser.

18. Q: How to use the Xiaomi Instant Hot Water Dispenser?
A: To use the Xiaomi Hot Water Dispenser, please refer to the following steps:
1. Take out the drip tray from the package, and insert the drip tray into the slots in the lower portion of the water dispenser. Pull the drip tray out to detach it from the slots, so as to remove the drip tray;
2. Before using, clean the water tank, fill it with purified water, and install it on the water dispenser;
3. Remove the dust cover from the water outlet, and plug the power plug into a 220-240V household power supply. Press the On/Off button to turn on the dispenser;
4. Before using it for the first time, it is necessary to clean the pipeline of the water dispenser. Place a container with a volume not less than 300mL under the water outlet and press the Dispensing button to dispense water. After dispensing approximately 250mL of room temperature water, it stops dispensing water, and the water dispenser can be used normally.
Note:
1. Do not add hot water or tap water to the water tank;
2. It is not recommended to drink the room temperature water dispensed from self-cleaning.

19. Q: Can the Child Lock on the Xiaomi Instant Hot Water Dispenser be deleted?
A: Not support.

20. Q: Where is the drip tray of the Xiaomi Instant Hot Water Dispenser?
A: The drip tray of the Xiaomi Instant Hot Water Dispenser is at the top of the package. You can see it at the top slot of the foam box. The user manual is also at the top of the foam box.
Note:
If you do not see the drip tray, please open the box from another side to check it out.

Usage
1. Q: What are the functions of the Xiaomi Instant Hot Water Dispenser?
A: The function details are listed below:
1. Rapid water dispensing: The water will be dispensed in 3 seconds;
2. Four default water temperatures: Room temperature, 45°C for milk, 75°C for tea, and 95°C for boiled water. You can press the Increase and Decrease button to adjust the temperature by 1℃ and press and hold the Increase and Decrease button to adjust the temperature by 5℃;
3. Child lock: When the child lock is enabled, press the Child Lock/Temperature button to disable it and it is automatically enabled after no operation for 30 seconds;
4. Three types of cup volume: Water is dispensed in fixed volumes of 250ml, 500ml, or 750ml;
5. Standby mode: The dispenser will enter standby mode after no operation for 30 seconds;
6. Water shortage alarm: In the water dispensing mode, when there is insufficient water in the water tank, the water dispenser automatically stops working, and the Low water level indicator on the display blinks 4 times and then keeps on;
7. Boiling point detection: When the boiling temperature is lower than the boiled water temperature, the dispenser will identify the boiling point automatically;
8. Error alarm: When the dispenser has errors, the display will show the respective error code;
9. Self-cleaning: Every time when 500 cups of water are dispensed, the cleaning indicator blinks and then keeps on to remind you of the self-cleaning operation of the dispenser;
10. Restore factory settings: When the dispenser is locked, press and hold the Child lock/Temperature button and Cup volume to restore factory settings (including boiling point).

2. Q: How to unlock the Xiaomi Instant Hot Water Dispenser?
A: Press the Child lock/Temperature button to disable the child lock after turning on the dispenser. The dispenser will be locked automatically with no operation for 30 seconds.

3. Q: What are the temperature levels of the Xiaomi Instant Hot Water Dispenser?
A: Press the Child lock/Temperature button. You can switch water temperature, and cycle through the temperature levels of room temperature, milk (45°C), tea (75°C), and boiled (95°C).
The temperature can be adjusted in the range from 45°C to 90°C.
To adjust the temperature, please refer to the following details:
You can press the Increase and Decrease button to adjust the temperature by 1℃ and press and hold the Increase and Decrease button to adjust the temperature by 5℃.
Note:
The temperature of water dispensed will vary because of such factors as altitude.

4. Q: What are the cup volumes of the Xiaomi Instant Hot Water Dispenser?
A: Water is dispensed in fixed volumes of 250ml, 500ml, or 750ml.

5. Q: What do the scale marks of the Xiaomi Instant Hot Water Dispenser represent?
A: The scale marks on the water tank of the dispenser involve Min and Max, which represent the water level.
Note:
1. You need to add water if the water level is lower than the Min scare mark;
2. The water will spill over if the water level is higher than the Max scale mark.

6. Q: Why cannot the water tank of the Xiaomi Instant Hot Water Dispenser be installed after cleaning?
A: The water tank of the Xiaomi Instant Hot Water Dispenser cannot be installed due to an incorrect installation method. When installing, please install the water tank straight down into the dispenser. Using the correct installation method will make the installation much easier.



7. Q: How long does the Xiaomi Instant Hot Water Dispenser take to dispense a cup of water?
A: The dispensing time varies in the temperature level, environment temperature and water tank temperature.
In the room temperature and water temperature of 20℃±1℃, and the dispensing level of 250mL, the average tested data in the laboratory is listed below:
1. Dispensing 250mL room temperature water takes 30 to 40 seconds;
2. Dispensing 250mL water of 45℃ takes 30 to 40 seconds;
3. Dispensing 250mL water of 75℃ takes 35 to 45 seconds;
4. Dispensing 250mL water of 95℃ takes 35 to 45 seconds.

8. Q: Why are there differences in sound when the Xiaomi Instant Hot Water Dispenser dispenses water with different temperatures?
A: The noise of each water temperature of Xiaomi Instant Hot Water Dispenser is different. The higher the water temperature, the greater the noise. The main noise of the Xiaomi Instant Hot Water Dispenser comes from the sound of the water pump, water flow and boiling water in the heating element. The heating element of normal temperature water does not work, which controls the flow of the water tank, so the noise is relatively small. In the hot water gear, the heating element and water pump work at full power, and the noise is relatively louder. This is normal, so please feel free to use it.

9. Q: Can the functions of the Xiaomi Instant Hot Water Dispenser be used without adding water?
A: When the Xiaomi Instant Hot Water Dispenser is not filled with water, the temperature and cup volume can be adjusted, however, the functions of dispensing and water temperature cannot be used. If you need to make the water dispense, please add water to make it higher than the Min scale mark.

10. Q: Does the Xiaomi Instant Hot Water Dispenser have altitude limitations?
A: The Xiaomi Instant Hot Water Dispenser includes a boiling point adjustment feature that adapts to high-altitude environments, preventing excessive steam that can cause operational issues. However, it is still recommended to use the device at altitudes below 2000 meters. The higher the altitude, the lower the air pressure, which can result in the water temperature at the outlet not reaching 93°C to 95°C when dispensing hot water.
Each time you use the hot water setting, if the boiling point is lower than the set temperature, the machine will automatically detect the boiling point. During this process, steam will be emitted. If you manually stop the water flow during steam emission, the current boiling point will not be recorded.

11. Q: Can the Xiaomi Instant Hot Water Dispenser use any type of water?
A: For your safety and to ensure the lifespan of the device, please use room-temperature bottled or purified water. Water purified by a home filtration system is also acceptable. Do not use tap water or mineral water, as these will easily form limescale when heated, which can clog the internal pipes and prevent the device from functioning properly.
Note:
It is recommended to replace the water in the tank if it has been sitting for more than 48 hours.

12. Q: Does the Xiaomi Instant Hot Water Dispenser have a low water alarm function?
A: Support. The device has a built-in water shortage alarm function. When the water tank is empty, the machine will stop working and the Low water level indicator will blink four times and then keep on. At the same time, the device beeps three times. In this case, Please refill the water tank promptly to resume use.

13. Q: What is the height of a cup that the Xiaomi Instant Hot Water Dispenser can accommodate?
A: The distance from the water outlet to the drip tray is approximately 210mm, allowing you to accommodate a cup of this height.

14. Q: How to clean the Xiaomi Instant Hot Water Dispenser before first use?
A: Before using the Xiaomi Instant Hot Water Dispenser for the first time, the internal pipes need to be flushed. Place a container with a capacity of at least 300mL under the water outlet. While the device is unlocked, briefly press the water dispensing button. Once about 250mL of room-temperature water has been dispensed, the device is ready for normal use.
Note:
It is not recommended to drink the room-temperature water that is expelled during the automatic cleaning process.

15. Q: How to clean and maintain the Xiaomi Instant Hot Water Dispenser?
A: 1. If the water dispenser will not be used for an extended period, please unplug it and discharge the remaining water in the water tank. Before using the water dispenser again, dispense 500 ml of boiling water and then discharge it;
2. Wash the drip tray (removable) and the water tank in water and dry them with a soft cloth;
3. It is not recommended to store water in the water tank for more than 48 hours. Regularly clean the water tank to keep it clean;
4. Do not place the water dispenser in direct sunlight or strong light. Keep it away from fire and high-temperature objects;
5. If children or pets can touch the water dispenser, it is recommended to enable the child lock function to ensure safety use of the water dispenser;
6. Please use purified water. If tap water or poor-quality water sources are used, it can lead to blockages, scales limited water dispensing, and a shortened service life of the water dispenser.

16. Q: How to pause water dispensing on the Xiaomi Instant Hot Water Dispenser?
A: You can pause water dispensing by briefly pressing any button. To resume, please reset the water dispensing settings.

17. Q: How to restore the Xiaomi Instant Hot Water Dispenser to its factory settings?
A: While the child lock is unlocked, press and hold both the On/Off button and the Cup volume button for 3 seconds and the control panel displays 95°C, 250mL, and Boiled water. When you hear a beep sound, all settings will be restored to factory settings.

18. Q: Why does the Xiaomi Instant Hot Water Dispenser produce sparks when the power cord is inserted?
A: It is normal for electrical devices to generate a brief surge of current when powered on, which can cause minor sparking between the plug and socket. Additionally, if the socket's conductive copper pieces are deformed or loose, sparking will be more noticeable. It is recommended to use high-quality sockets.

19. Q: What standards does the Xiaomi Instant Hot Water Dispenser comply with?
A: This device's food-contact materials and components comply with local regulatory requirements.

20. Q: Why does the Xiaomi Instant Hot Water Dispenser have a plastic smell when unpacked?
A: The water tank of the Xiaomi Instant Hot Water Dispenser is made from food-grade AS material, and all water-contact components meet food-contact material standards. After production, the device is sealed in packaging, and the foam used is freshly produced, which can cause a slight odor in the sealed environment. To quickly dissipate the smell, remove the water tank, open the water tank cover, and let it sit for a few minutes. The odor will soon disappear.

21. Q: Why are there water stains when unpacking the Xiaomi Instant Hot Water Dispenser?
A: Each device undergoes a boiling water inspection during production to ensure quality, which can leave minor residual water. This is normal and does not affect the functionality of the device. Please use it with confidence.

22 Q: Why does the Xiaomi Instant Hot Water Dispenser dispense room-temperature water initially after powering on?
A: When the device is powered on for the first time and the Dispensing button is pressed, it will initially dispense about 250mL of room-temperature water. This is to flush the internal pipes and prevent dry boiling.
Note:
It is not recommended to drink the room-temperature water dispensed during this automatic cleaning process.

23. Q: Why is there a temperature deviation in the water dispensed by the Xiaomi Instant Hot Water Dispenser?
A: The temperature deviation in the Xiaomi Instant Hot Water Dispenser occurs due to heat loss as water travels from the heating element to the water outlet. Variations in the material of the water container, environmental temperature, and heat loss during water flow can also affect the temperature.
Note:
Significant deviations can be noticeable at high altitudes or if the water tank temperature is above 40°C.

24. Q: Why is there noise when the Xiaomi Instant Hot Water Dispenser is in operation?
A: The Xiaomi Instant Hot Water Dispenser produces different noise levels depending on the water temperature setting and pump power. Laboratory tests show that the maximum operating noise level is below 48.3dB, with a measured distance of 100cm from the device.

25. Q: Why does the hot water from the Xiaomi Instant Hot Water Dispenser have a bitter or unusual taste?
A: All materials in contact with water in the device meet food-contact standards, so you can use it with confidence.
For your reference, the detailed explanations are as follows:
1. It is recommended to use purified water because mineral water or other types of mineral-rich water can develop a bitter taste during heating. Additionally, regularly clean the water tank and the area around the tank’s base, and keep the tank dry when not in use. Avoid adding hot water or other liquids to the tank;
2. Sensitivity to odors can vary especially with a new device. To address this, you can perform a cleaning of the dispenser. Fill the water tank with more than 2 liters of purified water and add 30 grams of citric acid cleaning agent. Stir until completely dissolved. Select the Boiled water mode and dispense all the water from the tank. Rinse the tank with clean water, then refill with purified water and dispense 1-2 cups of hot water before discarding.

26. Q: Why can't the Xiaomi Instant Hot Water Dispenser stop dispensing water immediately?
A: The device has a slight delay in stopping water flow to prevent dry boiling, which is a normal function of the Xiaomi Instant Hot Water Dispenser.

27. Q: Why is the boiling water temperature 95°C on the Xiaomi Instant Hot Water Dispenser?
A: The boiling point of water is influenced by altitude and atmospheric pressure. At sea level, or one standard atmospheric pressure (0.1MPa), water boils at 100°C. However, as altitude and atmospheric pressure change, the boiling point also changes. Therefore, 100°C is a theoretical concept for boiling water. In most regions, water at 95°C is already effectively boiling and safe for drinking.
Note:
Setting the temperature to 100°C can cause the water to splash, which will pose a safety risk.

Troubleshooting
1. Q: Is it normal for the Xiaomi Instant Hot Water Dispenser's screen to automatically turn off when powered on?
A: Yes, it is normal. When the device is in standby mode and remains idle for 3 minutes, the screen will automatically turn off. You can wake up the device by placing a cup on the drip tray.

2. Q: What to do if the Xiaomi Instant Hot Water Dispenser does not work after being powered on?
A: Ensure that the power cord is properly connected. Try pressing the Child lock button to unlock it, and then press and hold the Dispensing button until the device starts working. If this doesn’t resolve the issue after 2-5 attempts, please contact the local after-sales service center for assistance.

3. Q: Why are there white floating particles in the hot water dispensed by the Xiaomi Instant Hot Water Dispenser?
A: If you are using purified water, the white floating particles are tiny air bubbles caused by rapid heating of the water. These bubbles dissipate within about a minute. If you are using non-purified water, the white particles can be impurities in the water. It is recommended to use purified water for best results.

4. Q: What to do if the Xiaomi Instant Hot Water Dispenser causes a power outage at home?
A: 1. Check if the power outrage even when the water dispenser is not in use;
2. The device has a power rating of 2000W, so it's recommended not to use the same socket (or power strip) as other appliances. Disconnect other devices and try connecting the dispenser to a dedicated power socket;
3. If the power continues to trip, it is advisable to contact the local after-sales service center to check if there is a fault with the device.

5. Q: What to do if the Xiaomi Instant Hot Water Dispenser does not dispense water?
A: 1. Check if the dust cover on the water outlet has been removed;
2. Ensure the power is connected, and that the outlet is working;
3. Verify that the child lock is unlocked before using the device;
4. Check if the water in the tank is sufficient;
5. Inspect the water outlet at the bottom of the tank to see if it is stuck and unable to rebound;
6. Press and hold the Dispensing button until the device starts working, and repeat this 2-5 times if necessary.
If none of these steps resolve the issue, it is recommended to contact the local after-sales service center for further inspection.

6. Q: What to do if the buttons on the Xiaomi Instant Hot Water Dispenser are unresponsive?
A: 1. Ensure that the power is connected and the outlet is functioning;
2. Check if the child lock is unlocked, as it must be unlocked before use;
3. Inspect all the buttons to see if they produce a sound when pressed. If there is no sound, please contact the local after-sales service center for further inspection.

7. Q: What to do if the water tank of the Xiaomi Instant Hot Water Dispenser is leaking?
A: 1. Inspect the water tank for any cracks or damage that can cause leaks;
2. Check if the water tank is properly seated on the base and if there is any gap between the tank and the main unit that can lead to leakage;
3. If the water tank leaks while filling, check if the bottom valve of the tank was accidentally triggered.

8. Q: Why does the water outlet of the Xiaomi Instant Hot Water Dispenser drip?
A: After dispensing water, it is normal for 2-5 drops to fall due to gravity. If you connect to the bottled water, please lower it or place it on the ground to prevent drip water. Ensure that the water level in the bottled water is not higher than the device itself, as this can cause leakage due to pressure.

9. Q: Why does the Xiaomi Instant Hot Water Dispenser emit steam when dispensing hot water?
A: 1. At high altitudes, the boiling point is lower, causing the water to boil earlier (adjusting the boiling point setting to a lower temperature can help);
2. Air in the device's pipes can cause steam emission which will be resolved after a short period of use;
3. The heating process will generate a small amount of steam, which is normal;
4. Try selecting a larger cup and setting to tea mode that the temperature is 75°C. If no steam is produced, the device is functioning normally.
If the issue persists after following these steps, please contact the local after-sales service center for further assistance.

10. Q: Why does the water flow slow from the Xiaomi Instant Hot Water Dispenser?
A: The slow water flow is due to the dispenser's automatic adjustment of water flow and heating power to maintain the desired temperature. As the temperature setting increases, the flow rate can decrease to ensure the correct temperature is reached. Although the flow rate is slower, it avoids the issue of stagnant water that can occur with traditional dispensers, which is beneficial for health.

11. Q: Why does the Xiaomi Instant Hot Water Dispenser cause vibrations on the tabletop during operation?
A: The device uses a micro water pump, which can cause some vibrations that can result in tabletop resonance. This is normal and please feel free to use it.

12. Q: Why is the water outlet of the Xiaomi Instant Hot Water Dispenser spraying water?
A: Check if the dust cover on the water outlet has been removed. If it has and water is still spraying, inspect the water outlet for any blockages or scale buildup. Try cleaning the pipes or contact the local after-sales service center for further inspection.

13. Q: Why does the Xiaomi Instant Hot Water Dispenser dispense only room temperature water or not heat?
A: If the device is not heating water, it is due to the internal temperature being too high, triggering the anti-dry burning protection feature. Disconnect the power and allow the dispenser to cool down to room temperature before using it again. If the problem persists, please contact the local after-sales service center for support.

14. Q: Why is the Xiaomi Instant Hot Water Dispenser displaying an E3 error code?
A: In cold environments where the internal temperature is below 5°C, the low-temperature protection feature activates, displaying the E3 error code and stopping the dispenser from working. Wait until the dispenser warms up to above 5°C, and it should function normally. If the dispenser was exposed to low outdoor temperatures during shipping, place it indoors and allow it to warm up until the error clears automatically.

15. Q: Why does the Xiaomi Instant Hot Water Dispenser not dispense water when using a hose?
A: If the device works with the water tank but not with the hose, please ensure that the hose connector is properly installed. Additionally, inspect the hose and the connector for any damage or leaks.

16. Q: Why does the Xiaomi Instant Hot Water Dispenser show a water shortage alarm after using the hose?
A: 1. The first time you use the hose, the alarm can go off because there's air inside it. Once the air is expelled, the device should work normally on the second attempt. This is a normal occurrence;
2. If the alarm triggers every time you use the hose, check if the water level in the container is higher than the end of the hose. If the water level is too low, air can enter during the siphoning process, causing the alarm. In this case, replace the water container;
3. Inspect the hose for any damage. If the hose is damaged, it needs to be replaced;
4. Ensure that the connection between the hose adapter and the dispenser is secure. If there's a gap, air can enter during siphoning, leading to the alarm. If the connection is uneven, detach the adapter and reconnect it properly.

17. Q: What do the error codes mean on the control panel of the Xiaomi Instant Hot Water Dispenser?
A: 1. E1 indicates an issue with the temperature sensor. To resolve it, try reconnecting the power. If the issue persists, contact the local after-sales service center for repair;
2. E2 suggests an abnormal heating temperature. Ensure the water temperature in the water tank is below 45°C, then reconnect the power and device about 100mL of room temperature water to cool the heating element. The error should clear automatically;
3. E3 occurs when the water inlet temperature is too low. Move the device to an environment above 5°C and let it sit for about 30 minutes to clear the error automatically.