Xiaomi Nose Hair Trimmer FAQ

Product Introduction and Usage Instructions
1. Q: How to use the Xiaomi Nose Hair Trimmer?
A: 1. Take a small cotton swab, dip it in some warm water, and gently clean the nose hairs;
2. Be mindful of the pressure during cleaning to avoid injuring the nasal cavity;
3. Press the on/off button and open your nostril widely;
4. Insert the trimmer into the nostril and adjust its position inside. There are built-in automatic rotating blades, and no manual rotation is needed. After trimming both nostrils alternately, you can remove the trimmer.

2. Q: How to clean the Xiaomi Nose Hair Trimmer?
A: Detach the trimming head, rinse it with clean water, and use a brush to clean the inner trimming head. After rinsing, wipe with a clean cloth and let it air dry before securing the cover. If used carefully and stored properly, the trimmer has a long lifespan.

3. Q: How long does it take to charge the Xiaomi Nose Hair Trimmer, and what is the battery life?
A: Equipped with a Type-C port, it can be easily charged with a 180mAh lithium battery. It takes about 1.5 hours to fully charge, providing approximately 90 minutes of use. Using it twice every two weeks for about one minute each time, a full charge can last roughly one year.

4. Q: Can the Xiaomi Nose Hair Trimmer be used while charging?
A: It does not support usage while charging. It needs to be unplugged before use.

5. Q: What is the rated power of the Xiaomi Nose Hair Trimmer?
A: The trimmer has a rated power of 3W.

6. Q: Is the Xiaomi Nose Hair Trimmer waterproof?
A: The trimmer does not support full-body washing. However, it has an IPX5 water resistance rating. The trimming head can be detached and rinsed with water for quick and convenient cleaning, ensuring it remains hygienic. However, it should not be submerged in water.

7. Q: Is the Xiaomi Nose Hair Trimmer noisy during use?
A: The trimmer operates at a low noise level of 50dB, ensuring quiet operation.

8. Q: What are the product specifications of the Xiaomi Nose Hair Trimmer?
A: 1. Rated voltage: 5V;
2. Rated current: 1A;
3. Product dimensions: 113×19.5×19.5mm.

9. Q: What are the package contents of the Xiaomi Nose Hair Trimmer?
A: The package contents include a Main Unit, Cleaning Brush, Type-C Charging Cable, User Manual, and Warranty Card.

10. Q: Does the Xiaomi Nose Hair Trimmer pinch nose hair during use? Does it damage the nasal cavity?
A: The trimmer features a three-dimensional arched blade surface with no sharp edges, providing a smooth touch that minimizes the risk of scraping the nasal mucosa. It effortlessly conforms to the nasal cavity structure, facilitating the comprehensive capture of nose hairs. Equipped with dual-edge blades operating at 6500RPM, it maintains constant pressure throughout, ensuring steady and precise trimming of unruly nose hairs. Intelligent power monitoring design maintains stable power output when battery levels are low, effectively preventing pinching, pulling, or accidental removal of nose hairs.

11. Q: Does the Xiaomi Nose Hair Trimmer require blade replacement?
A: The blade of the Xiaomi Nose Hair Trimmer is made of stainless steel and is resistant to wear. Depending on the frequency of use, blade sharpness can diminish over time, necessitating replacement. Generally, blade replacement is not frequently required.

12. Q: How to remove the trimming head of the Xiaomi Nose Hair Trimmer?
A: Rotate the trimming head assembly counterclockwise until “○” on it aligns with “•” on the main body.


13. Q: Will the Xiaomi Nose Hair Trimmer cut the hairs too short, causing them to lose their function of blocking dust?
A: The safety distance set between the blades and the trimming head ensures that the trimmer cuts the nose hairs to an appropriate length, preserving their function of blocking dust.

14. Q: What kind of charger does the Xiaomi Nose Hair Trimmer require?
A: The included USB Type-C charging cable is compatible with mainstream power adapters on the market. It can be used with power adapters that meet the corresponding standard of 5V/1A. It can also be connected to a computer USB charging port or a power bank that complies with safety regulations.

15. Q: Is the Xiaomi Nose Hair Trimmer available in versions for men and women?
A: It is unisex.

16. Q: Does the power of the Xiaomi Nose Hair Trimmer start strong and then gradually weaken?
A: The trimmer features intelligent power monitoring. When the battery is low, it maintains stable power output to effectively prevent pinching, pulling, or accidental removal of nose hairs. If not used for a long time, ensure to charge it once every six months.

17. Q: Does the Xiaomi Nose Hair Trimmer have an indicator for charging?
A: The trimmer has an indicator that flashes in white during charging and keeps in white when fully charged.

18. Q: What are the selling points of the Xiaomi Nose Hair Trimmer?   
A: 1. Portable and compact, easy to carry;
2. Antibacterial coating, safe and hygienic;
3. Safety design protects the nasal cavity;
4. USB charging is convenient and simple;
5. Quiet operation, more comfortable trimming;
6. Arched trimming head, gentle on skin.

19. Q: Do the blades of the Xiaomi Nose Hair Trimmer come into direct contact with the skin?
A: The trimmer uses built-in hidden blades that do not come into direct contact with the skin, preventing hair pulling, bleeding, and skin injury.

20. Q: What is the material of the Xiaomi Nose Hair Trimmer's casing?
A: The casing is made of ABS+PC material.

21. Q: Does the Xiaomi Nose Hair Trimmer heat up during use?
A: During use, the surface of the outer trimming head will become slightly warm, but this does not affect performance or cause skin injury. If you feel the trimmer uncomfortably hot against the skin, pause and allow it to cool down before continuing to use it.

22. Q: Can the Xiaomi Nose Hair Trimmer be used on animals?
A: No, it is not supported.

23. Q: Can the Xiaomi Nose Hair Trimmer be used to trim ear hairs?
A: The trimmer is specifically designed for trimming nose hairs. For other areas, it is recommended to use the appropriate professional trimming tools.

24. Q: What precautions should be taken when using the Xiaomi Nose Hair Trimmer?
A: 1. Check the trimming head for any damage before trimming to avoid pinching;
2. Be extra careful when trimming for the first time. Do not move the trimmer too quickly. Ensure gentle and smooth movements;
3. Do not use the nose hair trimmer if you have nasal damage, infection, or swelling to avoid causing infection;
4. The built-in automatic rotating blades do not require manual rotation during use;
5. Clean the trimming head promptly after use to ensure optimal performance.

25. Q: Does the charging cable of the Xiaomi Nose Hair Trimmer support data transfer?
A: No, it does not support data transfer.

26. Q: Does the Xiaomi Nose Hair Trimmer have adjustable speed settings?
A: No, it has only one speed setting.

27. Q: Is it normal for the surface of the blades inside the trimming head of the Xiaomi Nose Hair Trimmer to have scratches?
A: Yes, this is normal. Each product undergoes 100% cutting and operation investment before leaving the factory. The marks are normal, which are left by the grinding of the fixed blade and moving blade after using the device. You can use it with confidence.


Product Troubleshooting
1. Q: What to do if the Xiaomi Nose Hair Trimmer can't be turned on?
A: 1. Check the button. Press the button and observe its elasticity and feel. Eliminate the possibility of a stuck button causing the trimmer not to turn on;
2. Use a 5V/1A adapter to connect the Type-C charging cable to the product, and confirm if it charges properly. Charge for about 1 hour and try turning it on again.
If it still can't be turned on, the trimmer could be faulty. Please contact the after-sales service center for assistance.

2. Q: What to do if the Xiaomi Nose Hair Trimmer can't be charged?
A: Check if you are using a 5V/1A adapter. The Xiaomi Nose Hair Trimmer requires a 5V/1A adapter. If the parameters are correct, try replacing the charging cable or adapter and attempt charging again. If it still does not show a charging status, contact the after-sales service center for assistance.

3. Q: What to do if the Xiaomi Nose Hair Trimmer has a short usage time?
A: If the trimmer, after being fully charged according to the specified time, has a usage time of less than 60 minutes, the product could be faulty. Contact the after-sales service center for assistance.

4. Q: What to do if the Xiaomi Nose Hair Trimmer is not trimming smoothly and pinches the nose hair?
A: If this happens, stop trimming immediately.
Possible reasons include:
1. Insufficient battery power causing reduced performance. Charge the trimmer and try again;
2. Clean the trimming head by disassembling it and trying again;
3. The trimming head is dull. Replace the trimming head and try again.

5. Q: What to do if the Xiaomi Nose Hair Trimmer makes an abnormal noise during use?
A: 1. Check if the trimmer has been dropped, causing damage to the trimming head, motor, battery, or internal structure;
2. Check if the trimming head is installed correctly. Reinstall it and see if the issue is resolved.
If the problem persists, contact the after-sales service center for assistance.

6. Q: What to do if the battery of the Xiaomi Nose Hair Trimmer runs out after one use and doesn't work the next time?
A: If there is a long interval between uses, the internal battery will drain. It is recommended to recharge and try again. If not used for a long time, charge it once every six months. Contact the after-sales service center if the problem persists.

7. Q: Is it normal if the Xiaomi Nose Hair Trimmer can't be turned on and the indicator is flashing after receiving it?
A: If the product can't be turned on after pressing the on/off button, use a 5V/1A adapter to connect the provided Type-C charging cable and charge for 15 minutes. Try turning it on again. If it starts, it means the battery is depleted and needs charging. If it still doesn't work, contact the after-sales service center for assistance.

8. Q: What to do if the trimming head of the Xiaomi Nose Hair Trimmer moves abnormally or doesn't move after turning it on?
A: If this occurs, stop trimming and troubleshoot as follows:
1. Check if the trimming head is not installed correctly, and reinstall the trimming head;
2. Check if there’s debris inside the trimming head. Disassemble and clean it.
If the problem persists after troubleshooting, contact the after-sales service center for assistance.

9. Q: What to do if the trimming head of the Xiaomi Nose Hair Trimmer is damaged? Are there separate replacement parts available?
A: Separate replacement parts are not available.