What to do if the picture does not match with the screen of the Xiaomi TV A 55 2025?
If the picture does not match with the screen, please refer to the following scenarios and their troubleshooting methods:
Scenario 1:
If the picture does not match the screen of the TV when using the APPs, please refer to the following details:
1. You can reset current picture in Settings;
2. Some APPs have their own display settings. Check if the APP you are using has specific color or display settings. You can adjust the settings within the APP to see whether it is solved;
3. You can clear the cache and data of the APP in Settings;
4. You can update the system to the latest version;
5. You can reset the TV. Please make sure that the important information is backed up before resetting the TV.
Scenario 2:
If the issue occurs when you are using an external device like a DVD player or game console, please refer to the following details:
1. Ensure that the HDMI cable connecting your external device to the TV is securely plugged in. Try using a different HDMI port on both the TV and the device;
2. Make sure your external device is powered on and connected properly;
3. Use the remote control to switch between input sources and verify that the one connected to your external device is selected;
4. Some external devices have specific resolution settings. Make sure the resolution settings on the external device are compatible with your TV.
Scenarios 3:
If the issue occurs when you are using casting on your TV, please refer to the following methods:
1. Please ensure that both the casting device such as your computer or your smartphone and your TV are connected to the same Wi-Fi network;
2. Check the casting device settings for any display or casting settings. Make sure the casting device is set to the correct resolution and aspect ratio;
If the above troubleshooting details can’t resolve the issue, please contact the local after-sales service center for further assistance.
Scenario 1:
If the picture does not match the screen of the TV when using the APPs, please refer to the following details:
1. You can reset current picture in Settings;
2. Some APPs have their own display settings. Check if the APP you are using has specific color or display settings. You can adjust the settings within the APP to see whether it is solved;
3. You can clear the cache and data of the APP in Settings;
4. You can update the system to the latest version;
5. You can reset the TV. Please make sure that the important information is backed up before resetting the TV.
Scenario 2:
If the issue occurs when you are using an external device like a DVD player or game console, please refer to the following details:
1. Ensure that the HDMI cable connecting your external device to the TV is securely plugged in. Try using a different HDMI port on both the TV and the device;
2. Make sure your external device is powered on and connected properly;
3. Use the remote control to switch between input sources and verify that the one connected to your external device is selected;
4. Some external devices have specific resolution settings. Make sure the resolution settings on the external device are compatible with your TV.
Scenarios 3:
If the issue occurs when you are using casting on your TV, please refer to the following methods:
1. Please ensure that both the casting device such as your computer or your smartphone and your TV are connected to the same Wi-Fi network;
2. Check the casting device settings for any display or casting settings. Make sure the casting device is set to the correct resolution and aspect ratio;
If the above troubleshooting details can’t resolve the issue, please contact the local after-sales service center for further assistance.
Does it help?
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