What to do if the Xiaomi TV A 55 2025 cannot connect to the cable network?

If the Xiaomi TV A 55 2025 cannot connect to the cable network, there are several methods you can take to troubleshoot the issue:
1. Ensure that the cable is securely connected to both your TV and the cable interface. Check if there are loose or damaged cables. If you find any physical issues, please replace the cable;
2. Check if the input ports on your TV are in good condition. If possible, you can connect the cable to other ports to check whether the source of the issue is a port malfunction or damage;
3. Turn off your router and TV, then restart them. Check if your TV can connect to the network;
4. Ensure that your Internet connection is working. Check if you have a stable and high-speed network. Network fluctuations can lead to failed connections. You can test this by trying to use other devices. If necessary, you can seek help from your network operator;
5. Update your TV to the latest firmware version;
6. You can try performing the factory reset. Be aware to back up any important information and privacy data.
If the above methods are not effective, please contact the after-sales service center for assistance.