If the Xiaomi TV A Pro 65 2025 has images but no sound, please refer to the following scenarios for troubleshooting:
Scenario 1:
Please refer to the following details to check the video issues:
You can switch to different videos. If only certain videos have no sound, it will be the problems of the videos.
Scenario 2:
Please refer to the following details to check the TV issues:
1. Check the Audio output in Settings. If it is set to TV Speakers, check the volume setting;
2. You can update the TV to the latest system;
3. You can try to reset the TV.
Scenario 3:
Please refer to the following details to check the external device issues:
1. If you are using an external audio device, check the device’s audio output option;
2. You can reboot the connected device;
3. If the TV is connected with a set-top box or cable box, check the cable connection and reboot the external device.
If the problem persists, please contact the local after-sale service center.