What to do if the Xiaomi TV A 50 2025's screen appears color gradient or uneven color?
If the TV's screen appears color gradient or uneven color, here are some troubleshooting steps:
Scenario 1:
If the issue occurs when you are using APPs on your TV, please refer to the following methods:
1. Inspect the device for any physical damage;
2. Close and restart the APP, and then see if the issue persists;
3. Too much cache will cause the APP to crash, you can clear data and cache for the APP in settings;
4. Make sure that the APP version is up to date;
5. Restart the TV and try again;
6. If the above doesn't work, you can uninstall it and then reinstall it from the Google Play Store.
Scenario 2:
If the issue occurs when you are using external devices, please refer to the following methods:
1. Disconnect the external device and reconnect it to your TV. Test if the issue persists with only the TV itself;
2. Ensure that all cables (such as HDMI, power, etc.) are properly connected to the TV;
3. Try using a different HDMI cable to rule out cable issues;
4. Switch to a different HDMI input on your TV to see if the issue persists. This can help determine if the problem is specific to one input or affects the entire TV.
Scenario 3:
If the issue occurs when you are using casting on your TV, please refer to the following methods:
1. Casting with a different device to see if the issue persists;
2. Try casting different content to see if the issue is specific to certain types of media.
If the above troubleshooting methods can't resolve the issue, please contact the local after-sales service center for further assistance.
Scenario 1:
If the issue occurs when you are using APPs on your TV, please refer to the following methods:
1. Inspect the device for any physical damage;
2. Close and restart the APP, and then see if the issue persists;
3. Too much cache will cause the APP to crash, you can clear data and cache for the APP in settings;
4. Make sure that the APP version is up to date;
5. Restart the TV and try again;
6. If the above doesn't work, you can uninstall it and then reinstall it from the Google Play Store.
Scenario 2:
If the issue occurs when you are using external devices, please refer to the following methods:
1. Disconnect the external device and reconnect it to your TV. Test if the issue persists with only the TV itself;
2. Ensure that all cables (such as HDMI, power, etc.) are properly connected to the TV;
3. Try using a different HDMI cable to rule out cable issues;
4. Switch to a different HDMI input on your TV to see if the issue persists. This can help determine if the problem is specific to one input or affects the entire TV.
Scenario 3:
If the issue occurs when you are using casting on your TV, please refer to the following methods:
1. Casting with a different device to see if the issue persists;
2. Try casting different content to see if the issue is specific to certain types of media.
If the above troubleshooting methods can't resolve the issue, please contact the local after-sales service center for further assistance.
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