What to do if the Xiaomi TV A 55 2025's sound is cut off or interrupted?
If you're experiencing sound interruptions or cutoffs on your Xiaomi TV A 55 2025, here are several troubleshooting steps you can take to address the issue:
Scenario 1:
If the issue occurs when you are using the built-in speaker of your TV, please refer to the following methods:
1. Check if the sound interruptions occur across different contents or channels. This can help determine whether the issue is specific to a particular source;
2. Check the signal strength is enough when you watch channels through the antenna;
3. If the TV is playing audio content from an online source, please ensure that your internet connection is active and stable;
4. Keep the wireless router or high-power electromagnetic equipment far away from the TV;
5. Check if the TV is properly set in sound settings and adjust audio output settings to an appropriate one;
6. Ensure that your TV has the latest firmware installed;
7. If the problem persists, you can perform a factory reset as a last resort. Be aware that this will erase all data and settings on your TV, so make sure to back up anything important before doing this.
Scenario 2:
If the issue occurs when you are using an external device like a soundbar, please refer to the following methods:
1. Make sure the device is functioning correctly. Try disconnecting it to see if the built-in TV speakers exhibit the same sound issues;
2. Verify the audio source is connected properly to the TV. Ensure that the cables are not physically damaged and they are securely plugged into the correct input ports;
3. Make sure the external device has the latest firmware or software updates installed;
4. If you are using a Bluetooth speaker, make sure the distance between the speaker and the TV is within a reasonable range, and there are no obvious objects or sources of signal interference in between.
If the above troubleshooting methods can’t resolve the issue, please contact our local after-sales service center or your seller for further assistance. They will help you in this regard.
Scenario 1:
If the issue occurs when you are using the built-in speaker of your TV, please refer to the following methods:
1. Check if the sound interruptions occur across different contents or channels. This can help determine whether the issue is specific to a particular source;
2. Check the signal strength is enough when you watch channels through the antenna;
3. If the TV is playing audio content from an online source, please ensure that your internet connection is active and stable;
4. Keep the wireless router or high-power electromagnetic equipment far away from the TV;
5. Check if the TV is properly set in sound settings and adjust audio output settings to an appropriate one;
6. Ensure that your TV has the latest firmware installed;
7. If the problem persists, you can perform a factory reset as a last resort. Be aware that this will erase all data and settings on your TV, so make sure to back up anything important before doing this.
Scenario 2:
If the issue occurs when you are using an external device like a soundbar, please refer to the following methods:
1. Make sure the device is functioning correctly. Try disconnecting it to see if the built-in TV speakers exhibit the same sound issues;
2. Verify the audio source is connected properly to the TV. Ensure that the cables are not physically damaged and they are securely plugged into the correct input ports;
3. Make sure the external device has the latest firmware or software updates installed;
4. If you are using a Bluetooth speaker, make sure the distance between the speaker and the TV is within a reasonable range, and there are no obvious objects or sources of signal interference in between.
If the above troubleshooting methods can’t resolve the issue, please contact our local after-sales service center or your seller for further assistance. They will help you in this regard.
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