What to do if the Wi-Fi signal is weak and intermittent on the Xiaomi TV A 50 2025?

If the Wi-Fi signal on your TV is weak and intermittent, here are several methods for you to improve the connection:
1. Please ensure that your router is centrally located in your home or office, as walls and floors can significantly weaken the Wi-Fi signal. So avoid placing the router near large metal objects, electronic devices, or thick walls;
2. You can change the Wi-Fi channel. Routers often operate on specific channels. However, interference from neighboring networks can affect the signal strength. Hence access your router settings and set up the router to automatically select the best channel;
3. Reduce the number of devices connected to your Wi-Fi network, especially if many devices are simultaneously streaming or downloading content. This can help allocate more bandwidth to your TV;
4. Please reduce the interference. Other electronic devices, such as cordless phones, microwave ovens, and Bluetooth devices, can interfere with the Wi-Fi signal. So keep these devices away from the router;
5. If your router supports both the 2.4GHz and 5GHz bands, connect your TV to the 5GHz band. The 5GHz band offers higher speeds and is less crowded, resulting in a more stable connection;
6. Ensure that your Wi-Fi network is secured with a strong password;
7. If necessary, use a wired Ethernet connection instead of Wi-Fi. This can provide a more stable and faster connection;
8. You can check the system version in settings. If it is the latest version, a message will appear on the screen indicating that your system is up to date;
9. If the issue persists, you can consider performing a factory reset. Be aware that this will erase all data and settings on your TV, so make sure to back up anything important before doing this.
If the above troubleshooting methods can't resolve the issue, please contact the local after-sales service center for further assistance.
Note:
The recommended bit rates for video streams are 10Mbps for 4K UHD, 5Mbps for 2K, and 2.5Mbps for 720p.