Xiaomi Faucet Water Purifier FAQ
Overview
1. Q: What is a faucet water purifier?
A: A faucet water purifier is a compact filtration device that attaches directly to a household faucet. It offers immediate improvement in water quality and is easy to install and maintain.
It is not recommended to drink directly from the faucet water purifier. Its primary uses are for cooking, washing vegetables, washing the face, and brushing teeth. Water usage for kitchen and personal hygiene is large and requires clean, safe, mineral-rich, and fast-flowing water. The water output of the faucet water purifier exactly meets the needs of family water usage.
2. Q: What are the selling points of the Xiaomi Faucet Water Purifier?
A: The selling points of the Xiaomi Faucet Water Purifier include:
1. 5-stage filtration: Microfiltration for safe water;
2. Natural activated carbon: Effectively remove residual chlorine for healthier washing and cooking;
3. Extended service life: Washable ceramic filter reduces usage costs;
4. Three outlet water modes: Easily switchable for various scenarios;
5. Three-step easy installation: Simple and compatible with various faucets;
6. Matte visible design: Clear view of the filter condition.
3. Q: What are the 5 stages of filtration in the Xiaomi Faucet Water Purifier?
A: 1. Stainless steel mesh: Captures large particles like sand, rust, and hair;
2. Diatomaceous ceramic rod: Filters out fine particles like small sand, rust, insect eggs, and colloids;
3. Natural activated carbon: Effectively removes residual chlorine and organic pollutants;
4. High-density non-woven fabric: Blocks carbon particles to ensure clean water;
5. High-density stainless steel mesh: Regulates water pressure.
Note:
Organic pollutants that can be filtered include volatile phenols, chloroform, and carbon tetrachloride.
4. Q: Can the Xiaomi Faucet Water Purifier replace a water purifier?
A: No, it cannot. Despite its 5-stage filtration system, the Xiaomi Faucet Water Purifier has a much lower filtration precision compared to the RO (Reverse Osmosis) membrane (0.0001 microns), making it unable to filter out scale and organic materials. You cannot drink the output water of the Xiaomi Faucet Water Purifier directly. So it cannot replace a water purifier.
5. Q: Can the Xiaomi Faucet Water Purifier be connected to a water dispenser?
A: No, it cannot. Water dispensers, also known as pipeline water dispensers or wall-mounted dispensers, require pure or purified water. The Xiaomi Faucet Water Purifier is designed for use on faucets and does not provide water that meets the purity requirements for these dispensers. You cannot drink the output water of the Xiaomi Faucet Water Purifier directly. So it cannot be connected to a water dispenser.
6. Q: Can the Xiaomi Faucet Water Purifier be installed at the end of a water purifier?
A: No, it cannot.
7. Q: What are the characteristics of faucet water purifiers that do not require filter replacement?
A: Faucet water purifiers that do not require filter replacement can only filter out large particles like sand. They have lower filtration precision and cannot remove chlorine, discoloration, odor, and harmful substances as effectively as the Xiaomi Faucet Water Purifier.
Product Introduction and Using
1. Q: Are the filters for the Xiaomi Faucet Water Purifier compatible with filters from other water purifiers?
A: The filters for the Xiaomi Faucet Water Purifier are proprietary and are not compatible with other products.
2. Q: What are the features of the Xiaomi Faucet Water Purifier?
A: 1. The Xiaomi Faucet Water Purifier uses a 5-stage filtration system to effectively remove rust, particulate matter, and odors, and improve water quality;
2. It includes 4 threaded adapters and 1 universal connector, making installation simple and compatible with various faucets;
3. It features a classic white design that is simple and elegant;
4. It offers three water output modes: tap water, purified water, and shower water to meet different water needs;
5. No power is required. It is ready to use once installed, and the filter can be easily replaced;
6. The transparent design allows you to monitor the filter's usage at any time.
3. Q: What are adapters and sealing gaskets for the Xiaomi Faucet Water Purifier?
A: The Xiaomi Faucet Water Purifier includes 4 threaded adapters and 1 universal connector.
1. For example, M20-N represents an outer thread diameter of 20mm;
2. The universal connector includes the adapter, inner rubber plug, and clamp, which can be adjusted according to the faucet’s specifications;
3. There are 4 adapters (M20-N/M22-N/M22-W/M24-W) in accessories, which is only needed one of them during installation. If the faucet threads are short, an extra gasket can be used.
Ensure a sealing gasket with a filter mesh is used during installation to avoid leakage.
4. Q: What types of faucets are compatible with the Xiaomi Faucet Water Purifier?
A: The Xiaomi Faucet Water Purifier includes 4 threaded adapters and 1 universal connector, making it compatible with most faucets. However, it cannot be installed on the faucets with the following specifications:
Square or special-shaped water outlet, oval water outlet, water outlet larger than 24mm, faucet with a height less than 15mm, faucet with a pull-out water outlet, shower faucet, and sensor activated faucet.
5. Q: Does the Xiaomi Faucet Water Purifier produce wastewater?
A: No. The purifier does not have a wastewater discharge structure. It connects directly via the faucet inlet and outlet, resulting in a simple water flow structure.
6. Q: What is the water pressure requirement for the Xiaomi Faucet Water Purifier?
A: The working pressure is 0.1MPa to 0.4MPa. Pressures above 0.4MPa will cause adapter detachment or damage to the product, so it is not recommended to use it under high pressure.
7. Q: Are there temperature requirements for the Xiaomi Faucet Water Purifier?
A: Yes.
1. Suitable water temperature: 4-50°C;
2. Do not use water above 50°C as it will damage the product;
3. Avoid installing the purifier in areas prone to freezing. If the ambient temperature drops below 4°C, stop using the purifier as freezing can damage the equipment.
8. Q: How to install the Xiaomi Faucet Water Purifier using an adapter?
A: 1. Remove the tap aerator and the sealing gasket from the faucet;
2. Rotate the connecting nut in the direction as illustrated to remove it from the water purifier;
3. Install a sealing gasket into the adapter, pass the adapter through the connecting nut, and tighten the adapter onto the faucet using the installation wrench;
4. Rotate the connecting nut to tighten the water purifier onto the faucet and complete the installation.
9. Q: How to install the Xiaomi Faucet Water Purifier using a universal connector?
A: Using a universal connector for a faucet without a tap aerator.
1. Rotate the connecting nut in the direction as illustrated to remove it from the water purifier;
2. Select the M22 inner thread adapter (M22-N). Install a sealing gasket into the adapter, pass the adapter through the connecting nut, and tighten the adapter onto the universal connector;
Note:
The universal connector is only suitable for faucets with a diameter of 15–23mm without a tap aerator.
3. Install the universal connector onto the faucet, and tighten the clamping screw. During installation, remove the sealing rubber sleeve to adjust the inner diameter of the universal connector based on the faucet's diameter;
4. Rotate the connecting nut in the direction as illustrated to secure the water purifier to the faucet.
10. Q: How to switch the outlet water modes on the Xiaomi Faucet Water Purifier?
A: The Xiaomi Faucet Water Purifier has 3 outlet water modes:
1. Tap water: No filtration, suitable for high-flow flushing, such as washing dishes;
2. Shower water (tap water): No filtration, suitable for pressurized flushing over large areas, such as washing fruits and vegetables;
3. Purified water (filtered water): 5-stage filtration, suitable for requiring purified water, such as cooking or making soup.
11. Q: Does the Xiaomi Faucet Water Purifier need to be flushed before use?
A: Yes. Before using the product for the first time, set the mode to the purified water, open the faucet, and flush for 1 hour. Then, turn off the faucet and let it sit for at least 12 hours. Afterward, turn on the faucet and flush for another 1 hour. The purifier will be ready for use.
12. Q: What to do if the Xiaomi Faucet Water Purifier encounters municipal water supply interruptions?
A: During water outages or pipe repairs, sediment in the water supply can clog the filter quickly. In such cases, it is recommended to remove the purifier, let water flow for a few minutes, and then reinstall it for use.
13. Q: Does the Xiaomi Faucet Water Purifier have a heating function?
A: No, the Xiaomi Faucet Water Purifier does not support heating.
14. Q: Can the Xiaomi Faucet Water Purifier reduce scale formation?
A: No, the Xiaomi Faucet Water Purifier does not include descaling agents and cannot reduce scale formation.
15. Q: What are the usage scenarios for the Xiaomi Faucet Water Purifier?
A: It can be used with kitchen faucets, bathroom faucets, and so on.
16. Q: What is the purified water volume and lifespan of the Xiaomi Faucet Water Purifier?
A: The filter’s rated total purified water volume is 80 liters. When the purified water flow significantly decreases or if the black seal at the filter base is damaged after multiple installations, the filter needs to be replaced. Since water quality varies by region, it is recommended to replace the filter every 3 to 6 months.
17. Q: How to check the filter usage on the Xiaomi Faucet Water Purifier?
A: You can check the filter status through the filter protection cap. It is recommended to replace the filter every 3 to 6 months.
Note:
The filter lifespan varies depending on usage area, water quality, season, and amount of use.
18. Q: How to replace the filter on the Xiaomi Faucet Water Purifier?
A: 1. To replace the filter, unscrew the filter protection cap following the direction indicated by the arrow, then pull out the filter from the filter protection cap;
2. Align a new filter with the filter installation port of the water purifier, push it into the water purifier, and press it down until the filter is securely fixed in place;
3. After the filter is installed properly, align the unlocking icon on the filter protection cap to the horizontal stripe. Gently screw the filter protection cap following the direction indicated by the arrow until the locking icon is aligned to the horizontal stripe.
19. Q: Does the Xiaomi Faucet Water Purifier require power? Does it support connection with the Mi Hone/Xiaomi Home APP or voice assistant?
A: The device does not require power. It does not support binding with the Mi Hone/Xiaomi Home APP, cannot be remotely controlled, and does not support voice control.
20. Q: How to clean the filter on the Xiaomi Faucet Water Purifier?
A: Unscrew the filter cover, remove the filter, and clean the filter surface with sandpaper or a scouring pad. Avoid excessive force, and stop cleaning once you observe that the surface of the filter appears white.
21. Q: How to clean the exterior of the Xiaomi Faucet Water Purifier?
A: 1. Please wipe the shell of the water purifier with a soft damp towel regularly;
2. Do not wipe the shell of the water purifier with hard objects such as a steel wool ball, to avoid damaging the shell;
3. Do not use soap, detergents, diluents, alcohol, or corrosive liquids to clean the water purifier to avoid damaging the water purifier.
22. Q: Does the Xiaomi Faucet Water Purifier have a pressure gauge?
A: No, it does not have a pressure gauge.
23. Q: Can the Xiaomi Faucet Water Purifier lower TDS levels?
A: No. The Xiaomi Faucet Water Purifier effectively filters out sediment, rust, colloids, residual chlorine, bacteria, and other suspended particles, while retaining beneficial minerals like Ca and Mg ions. TDS meters measure total dissolved solids, including these beneficial ions like Ca and Mg, which cannot be removed by the TDS value. For example, some mineral water has a high TDS value but is still safe to drink, and TDS meters do not measure changes in microbial content before and after filtration, so TDS levels do not represent the product's filtration effectiveness.
24. Q: Why does the Xiaomi Faucet Water Purifier produce black water during initial use?
A: The purifier uses high-adsorption granular activated carbon with particles of 50-100 mesh. During the first water flow, some fine particles are released due to water pressure, which is common in similar products and will not recur after initial use.
25. Q: Why does the Xiaomi Faucet Water Purifier need to be flushed for 1 hour after installation? Can the flushing time be shortened?
A: The flushing time is determined by the characteristics of the hollow fiber ceramic filter inside. Flushing for 1 hour ensures optimal filtration performance. It is possible to shorten the flushing time to around 10 minutes, but the filtration effect cannot be optimal.
26. Q: Can the Xiaomi Faucet Water Purifier be connected to hot water?
A: No, it should not be exposed to water above 50°C, as higher temperatures can negatively affect the filter materials.
27. Q: Why are there scratches inside the filter protection cap of the Xiaomi Faucet Water Purifier?
A: The ceramic filter has a rough, porous surface, while the filter protection cap has a smooth surface. During filter replacement, contact and friction can cause powder and scratches on the protection cap, which are not visible once water flows through and do not affect functionality. To minimize this, insert the filter vertically to avoid scratches.
28. Q: What sandpaper specification should be used for sanding the filter on the Xiaomi Faucet Water Purifier?
A: You can use the sandpaper that comes with the purifier or a scouring pad for cleaning. If you need to purchase sandpaper, choose a 280 mesh specification.
Troubleshooting
1. Q: Why is there water leakage at the connection nut of the Xiaomi Faucet Water Purifier?
A: 1. Check if the sealing gasket is installed at the adapter;
2. Check if the connection nut or adapter is damaged;
3. Check if the adapter and faucet connection are properly installed;
4. Check if the inlet filter mesh seal is clogged;
5. The water pressure exceeds the product's maximum working pressure;
6. The faucet thread is too short. Add an extra gasket if one gasket is insufficient;
7. The faucet thread is abnormal. Use Teflon tape to assist with sealing.
2. Q: What to do if there is a leak after installing the Xiaomi Faucet Water Purifier?
A: 1. The product operates at a water pressure of 0.1-0.4MPa. Do not use it with water pressure exceeding 0.4MPa, as high pressure will cause leaks;
2. Faucet threads on the market are not fully designed to standards, leading to adapter damage. If there is a leak at the threaded adapter, it can be caused by several reasons.
Please check the following points:
(1). Check adapter threads.
Ensure the adapter is aligned and tightened to avoid stripping.
Check if the adapter threads are stripped. If so, replace the adapter or use Teflon tape.
Check if the faucet threads are damaged. If so, use a universal adapter or Teflon tape.
(2). Check sealing rings.
Ensure the sealing ring is properly placed in the threaded adapter.
If the faucet thread is short, add an extra gasket if one is insufficient.
(3). Check if the adapter is tightened.
Use a wrench to ensure the adapter is properly tightened;
3. Check if the filter is installed.
The product is shipped without a filter. Install the filter before use.
Ensure the filter is properly installed in the product and check for deformation of the sealing ring;
4. Check if the filter protection cap is properly locked.
Ensure the filter protection cap’s lock icon is aligned with the body’s stripe.
3. Q: What to do if the threads of the Xiaomi Faucet Water Purifier are damaged?
A: The adapter threads are damaged due to the following two conditions:
1. Check if the adapter threads are stripped. If so, replace the adapter or use Teflon tape;
2. Check if the faucet threads are damaged. If so, use a universal connector or Teflon tape.
4. Q: What to do if the Xiaomi Faucet Water Purifier becomes detached from the faucet?
A: The faucet water purifier becomes detached due to the following two conditions:
1. If the water pressure exceeds 0.4MPa, reduce the pressure by adjusting the angle valve on the faucet;
2. Ensure the universal connector is fully tightened during installation.
5. Q: What to do if the Xiaomi Faucet Water Purifier has an odor?
A: 1. Check if the filter is properly installed;
2. The filter needs replacement if it hasn’t been changed for a long time.
Note:
The recommended filter replacement cycle is every three months.
6. Q: Why does the filter in the Xiaomi Faucet Water Purifier turn green or yellow after some time?
A: The ceramic filter intercepts impurities in tap water. If you notice obvious impurities, it means the filter is working well. So please use it with confidence. You can clean the filter if foreign matter accumulates. After cleaning, you can continue to use it normally.
Note:
Regular cleaning is advised if algae or similar substances are present, as they can be difficult to remove if left for a long time.
1. Q: What is a faucet water purifier?
A: A faucet water purifier is a compact filtration device that attaches directly to a household faucet. It offers immediate improvement in water quality and is easy to install and maintain.
It is not recommended to drink directly from the faucet water purifier. Its primary uses are for cooking, washing vegetables, washing the face, and brushing teeth. Water usage for kitchen and personal hygiene is large and requires clean, safe, mineral-rich, and fast-flowing water. The water output of the faucet water purifier exactly meets the needs of family water usage.
2. Q: What are the selling points of the Xiaomi Faucet Water Purifier?
A: The selling points of the Xiaomi Faucet Water Purifier include:
1. 5-stage filtration: Microfiltration for safe water;
2. Natural activated carbon: Effectively remove residual chlorine for healthier washing and cooking;
3. Extended service life: Washable ceramic filter reduces usage costs;
4. Three outlet water modes: Easily switchable for various scenarios;
5. Three-step easy installation: Simple and compatible with various faucets;
6. Matte visible design: Clear view of the filter condition.
3. Q: What are the 5 stages of filtration in the Xiaomi Faucet Water Purifier?
A: 1. Stainless steel mesh: Captures large particles like sand, rust, and hair;
2. Diatomaceous ceramic rod: Filters out fine particles like small sand, rust, insect eggs, and colloids;
3. Natural activated carbon: Effectively removes residual chlorine and organic pollutants;
4. High-density non-woven fabric: Blocks carbon particles to ensure clean water;
5. High-density stainless steel mesh: Regulates water pressure.
Note:
Organic pollutants that can be filtered include volatile phenols, chloroform, and carbon tetrachloride.
4. Q: Can the Xiaomi Faucet Water Purifier replace a water purifier?
A: No, it cannot. Despite its 5-stage filtration system, the Xiaomi Faucet Water Purifier has a much lower filtration precision compared to the RO (Reverse Osmosis) membrane (0.0001 microns), making it unable to filter out scale and organic materials. You cannot drink the output water of the Xiaomi Faucet Water Purifier directly. So it cannot replace a water purifier.
5. Q: Can the Xiaomi Faucet Water Purifier be connected to a water dispenser?
A: No, it cannot. Water dispensers, also known as pipeline water dispensers or wall-mounted dispensers, require pure or purified water. The Xiaomi Faucet Water Purifier is designed for use on faucets and does not provide water that meets the purity requirements for these dispensers. You cannot drink the output water of the Xiaomi Faucet Water Purifier directly. So it cannot be connected to a water dispenser.
6. Q: Can the Xiaomi Faucet Water Purifier be installed at the end of a water purifier?
A: No, it cannot.
7. Q: What are the characteristics of faucet water purifiers that do not require filter replacement?
A: Faucet water purifiers that do not require filter replacement can only filter out large particles like sand. They have lower filtration precision and cannot remove chlorine, discoloration, odor, and harmful substances as effectively as the Xiaomi Faucet Water Purifier.
Product Introduction and Using
1. Q: Are the filters for the Xiaomi Faucet Water Purifier compatible with filters from other water purifiers?
A: The filters for the Xiaomi Faucet Water Purifier are proprietary and are not compatible with other products.
2. Q: What are the features of the Xiaomi Faucet Water Purifier?
A: 1. The Xiaomi Faucet Water Purifier uses a 5-stage filtration system to effectively remove rust, particulate matter, and odors, and improve water quality;
2. It includes 4 threaded adapters and 1 universal connector, making installation simple and compatible with various faucets;
3. It features a classic white design that is simple and elegant;
4. It offers three water output modes: tap water, purified water, and shower water to meet different water needs;
5. No power is required. It is ready to use once installed, and the filter can be easily replaced;
6. The transparent design allows you to monitor the filter's usage at any time.
3. Q: What are adapters and sealing gaskets for the Xiaomi Faucet Water Purifier?
A: The Xiaomi Faucet Water Purifier includes 4 threaded adapters and 1 universal connector.
1. For example, M20-N represents an outer thread diameter of 20mm;
2. The universal connector includes the adapter, inner rubber plug, and clamp, which can be adjusted according to the faucet’s specifications;
3. There are 4 adapters (M20-N/M22-N/M22-W/M24-W) in accessories, which is only needed one of them during installation. If the faucet threads are short, an extra gasket can be used.
Ensure a sealing gasket with a filter mesh is used during installation to avoid leakage.
4. Q: What types of faucets are compatible with the Xiaomi Faucet Water Purifier?
A: The Xiaomi Faucet Water Purifier includes 4 threaded adapters and 1 universal connector, making it compatible with most faucets. However, it cannot be installed on the faucets with the following specifications:
Square or special-shaped water outlet, oval water outlet, water outlet larger than 24mm, faucet with a height less than 15mm, faucet with a pull-out water outlet, shower faucet, and sensor activated faucet.
5. Q: Does the Xiaomi Faucet Water Purifier produce wastewater?
A: No. The purifier does not have a wastewater discharge structure. It connects directly via the faucet inlet and outlet, resulting in a simple water flow structure.
6. Q: What is the water pressure requirement for the Xiaomi Faucet Water Purifier?
A: The working pressure is 0.1MPa to 0.4MPa. Pressures above 0.4MPa will cause adapter detachment or damage to the product, so it is not recommended to use it under high pressure.
7. Q: Are there temperature requirements for the Xiaomi Faucet Water Purifier?
A: Yes.
1. Suitable water temperature: 4-50°C;
2. Do not use water above 50°C as it will damage the product;
3. Avoid installing the purifier in areas prone to freezing. If the ambient temperature drops below 4°C, stop using the purifier as freezing can damage the equipment.
8. Q: How to install the Xiaomi Faucet Water Purifier using an adapter?
A: 1. Remove the tap aerator and the sealing gasket from the faucet;
2. Rotate the connecting nut in the direction as illustrated to remove it from the water purifier;
3. Install a sealing gasket into the adapter, pass the adapter through the connecting nut, and tighten the adapter onto the faucet using the installation wrench;
4. Rotate the connecting nut to tighten the water purifier onto the faucet and complete the installation.
9. Q: How to install the Xiaomi Faucet Water Purifier using a universal connector?
A: Using a universal connector for a faucet without a tap aerator.
1. Rotate the connecting nut in the direction as illustrated to remove it from the water purifier;
2. Select the M22 inner thread adapter (M22-N). Install a sealing gasket into the adapter, pass the adapter through the connecting nut, and tighten the adapter onto the universal connector;
Note:
The universal connector is only suitable for faucets with a diameter of 15–23mm without a tap aerator.
3. Install the universal connector onto the faucet, and tighten the clamping screw. During installation, remove the sealing rubber sleeve to adjust the inner diameter of the universal connector based on the faucet's diameter;
4. Rotate the connecting nut in the direction as illustrated to secure the water purifier to the faucet.
10. Q: How to switch the outlet water modes on the Xiaomi Faucet Water Purifier?
A: The Xiaomi Faucet Water Purifier has 3 outlet water modes:
1. Tap water: No filtration, suitable for high-flow flushing, such as washing dishes;
2. Shower water (tap water): No filtration, suitable for pressurized flushing over large areas, such as washing fruits and vegetables;
3. Purified water (filtered water): 5-stage filtration, suitable for requiring purified water, such as cooking or making soup.
11. Q: Does the Xiaomi Faucet Water Purifier need to be flushed before use?
A: Yes. Before using the product for the first time, set the mode to the purified water, open the faucet, and flush for 1 hour. Then, turn off the faucet and let it sit for at least 12 hours. Afterward, turn on the faucet and flush for another 1 hour. The purifier will be ready for use.
12. Q: What to do if the Xiaomi Faucet Water Purifier encounters municipal water supply interruptions?
A: During water outages or pipe repairs, sediment in the water supply can clog the filter quickly. In such cases, it is recommended to remove the purifier, let water flow for a few minutes, and then reinstall it for use.
13. Q: Does the Xiaomi Faucet Water Purifier have a heating function?
A: No, the Xiaomi Faucet Water Purifier does not support heating.
14. Q: Can the Xiaomi Faucet Water Purifier reduce scale formation?
A: No, the Xiaomi Faucet Water Purifier does not include descaling agents and cannot reduce scale formation.
15. Q: What are the usage scenarios for the Xiaomi Faucet Water Purifier?
A: It can be used with kitchen faucets, bathroom faucets, and so on.
16. Q: What is the purified water volume and lifespan of the Xiaomi Faucet Water Purifier?
A: The filter’s rated total purified water volume is 80 liters. When the purified water flow significantly decreases or if the black seal at the filter base is damaged after multiple installations, the filter needs to be replaced. Since water quality varies by region, it is recommended to replace the filter every 3 to 6 months.
17. Q: How to check the filter usage on the Xiaomi Faucet Water Purifier?
A: You can check the filter status through the filter protection cap. It is recommended to replace the filter every 3 to 6 months.
Note:
The filter lifespan varies depending on usage area, water quality, season, and amount of use.
18. Q: How to replace the filter on the Xiaomi Faucet Water Purifier?
A: 1. To replace the filter, unscrew the filter protection cap following the direction indicated by the arrow, then pull out the filter from the filter protection cap;
2. Align a new filter with the filter installation port of the water purifier, push it into the water purifier, and press it down until the filter is securely fixed in place;
3. After the filter is installed properly, align the unlocking icon on the filter protection cap to the horizontal stripe. Gently screw the filter protection cap following the direction indicated by the arrow until the locking icon is aligned to the horizontal stripe.
19. Q: Does the Xiaomi Faucet Water Purifier require power? Does it support connection with the Mi Hone/Xiaomi Home APP or voice assistant?
A: The device does not require power. It does not support binding with the Mi Hone/Xiaomi Home APP, cannot be remotely controlled, and does not support voice control.
20. Q: How to clean the filter on the Xiaomi Faucet Water Purifier?
A: Unscrew the filter cover, remove the filter, and clean the filter surface with sandpaper or a scouring pad. Avoid excessive force, and stop cleaning once you observe that the surface of the filter appears white.
21. Q: How to clean the exterior of the Xiaomi Faucet Water Purifier?
A: 1. Please wipe the shell of the water purifier with a soft damp towel regularly;
2. Do not wipe the shell of the water purifier with hard objects such as a steel wool ball, to avoid damaging the shell;
3. Do not use soap, detergents, diluents, alcohol, or corrosive liquids to clean the water purifier to avoid damaging the water purifier.
22. Q: Does the Xiaomi Faucet Water Purifier have a pressure gauge?
A: No, it does not have a pressure gauge.
23. Q: Can the Xiaomi Faucet Water Purifier lower TDS levels?
A: No. The Xiaomi Faucet Water Purifier effectively filters out sediment, rust, colloids, residual chlorine, bacteria, and other suspended particles, while retaining beneficial minerals like Ca and Mg ions. TDS meters measure total dissolved solids, including these beneficial ions like Ca and Mg, which cannot be removed by the TDS value. For example, some mineral water has a high TDS value but is still safe to drink, and TDS meters do not measure changes in microbial content before and after filtration, so TDS levels do not represent the product's filtration effectiveness.
24. Q: Why does the Xiaomi Faucet Water Purifier produce black water during initial use?
A: The purifier uses high-adsorption granular activated carbon with particles of 50-100 mesh. During the first water flow, some fine particles are released due to water pressure, which is common in similar products and will not recur after initial use.
25. Q: Why does the Xiaomi Faucet Water Purifier need to be flushed for 1 hour after installation? Can the flushing time be shortened?
A: The flushing time is determined by the characteristics of the hollow fiber ceramic filter inside. Flushing for 1 hour ensures optimal filtration performance. It is possible to shorten the flushing time to around 10 minutes, but the filtration effect cannot be optimal.
26. Q: Can the Xiaomi Faucet Water Purifier be connected to hot water?
A: No, it should not be exposed to water above 50°C, as higher temperatures can negatively affect the filter materials.
27. Q: Why are there scratches inside the filter protection cap of the Xiaomi Faucet Water Purifier?
A: The ceramic filter has a rough, porous surface, while the filter protection cap has a smooth surface. During filter replacement, contact and friction can cause powder and scratches on the protection cap, which are not visible once water flows through and do not affect functionality. To minimize this, insert the filter vertically to avoid scratches.
28. Q: What sandpaper specification should be used for sanding the filter on the Xiaomi Faucet Water Purifier?
A: You can use the sandpaper that comes with the purifier or a scouring pad for cleaning. If you need to purchase sandpaper, choose a 280 mesh specification.
Troubleshooting
1. Q: Why is there water leakage at the connection nut of the Xiaomi Faucet Water Purifier?
A: 1. Check if the sealing gasket is installed at the adapter;
2. Check if the connection nut or adapter is damaged;
3. Check if the adapter and faucet connection are properly installed;
4. Check if the inlet filter mesh seal is clogged;
5. The water pressure exceeds the product's maximum working pressure;
6. The faucet thread is too short. Add an extra gasket if one gasket is insufficient;
7. The faucet thread is abnormal. Use Teflon tape to assist with sealing.
2. Q: What to do if there is a leak after installing the Xiaomi Faucet Water Purifier?
A: 1. The product operates at a water pressure of 0.1-0.4MPa. Do not use it with water pressure exceeding 0.4MPa, as high pressure will cause leaks;
2. Faucet threads on the market are not fully designed to standards, leading to adapter damage. If there is a leak at the threaded adapter, it can be caused by several reasons.
Please check the following points:
(1). Check adapter threads.
Ensure the adapter is aligned and tightened to avoid stripping.
Check if the adapter threads are stripped. If so, replace the adapter or use Teflon tape.
Check if the faucet threads are damaged. If so, use a universal adapter or Teflon tape.
(2). Check sealing rings.
Ensure the sealing ring is properly placed in the threaded adapter.
If the faucet thread is short, add an extra gasket if one is insufficient.
(3). Check if the adapter is tightened.
Use a wrench to ensure the adapter is properly tightened;
3. Check if the filter is installed.
The product is shipped without a filter. Install the filter before use.
Ensure the filter is properly installed in the product and check for deformation of the sealing ring;
4. Check if the filter protection cap is properly locked.
Ensure the filter protection cap’s lock icon is aligned with the body’s stripe.
3. Q: What to do if the threads of the Xiaomi Faucet Water Purifier are damaged?
A: The adapter threads are damaged due to the following two conditions:
1. Check if the adapter threads are stripped. If so, replace the adapter or use Teflon tape;
2. Check if the faucet threads are damaged. If so, use a universal connector or Teflon tape.
4. Q: What to do if the Xiaomi Faucet Water Purifier becomes detached from the faucet?
A: The faucet water purifier becomes detached due to the following two conditions:
1. If the water pressure exceeds 0.4MPa, reduce the pressure by adjusting the angle valve on the faucet;
2. Ensure the universal connector is fully tightened during installation.
5. Q: What to do if the Xiaomi Faucet Water Purifier has an odor?
A: 1. Check if the filter is properly installed;
2. The filter needs replacement if it hasn’t been changed for a long time.
Note:
The recommended filter replacement cycle is every three months.
6. Q: Why does the filter in the Xiaomi Faucet Water Purifier turn green or yellow after some time?
A: The ceramic filter intercepts impurities in tap water. If you notice obvious impurities, it means the filter is working well. So please use it with confidence. You can clean the filter if foreign matter accumulates. After cleaning, you can continue to use it normally.
Note:
Regular cleaning is advised if algae or similar substances are present, as they can be difficult to remove if left for a long time.
Does it help?
Yes
No