If the Google Play Store on your TV is not accessible, please refer to the following troubleshooting steps:
1. Please ensure that your TV is connected to the internet. A weak or unstable internet connection can prevent applications from starting or functioning correctly;
2. You can clear cache of the Google Play Store in Settings;
3. Make sure that the Google Play Store is up to date;
4. If clearing cache and data doesn't work, you can uninstall it and then reinstall it;
5. If the methods above are useless, you can try to restart the TV by unplugging it from the power source for a few minutes. Then, plug it back in and turn it on;
6. Make sure that your TV's operating system is up-to-date, which often includes bug fixes and improvements. You can update the system to the latest version;
7. If the issue persists, you can consider performing a factory reset. Be aware that this will erase all data and settings on your TV, so make sure to back up anything important before doing this.
We hope the above steps can resolve the issue. If the issue persists, you could submit your feedback on your TV in Settings.