Why can other people's fingerprints unlock the Redmi Note 13 Pro+ 5G?
We apologize for any inconvenience this has caused. If other people's fingerprints are unlocking your Redmi Note 13 Pro+ 5G, please check if you have enabled additional security features like face unlock and unlock with Bluetooth device. In some cases, successful face and Bluetooth recognition can grant access to the home screen even if the fingerprint area is tapped.
To address this issue, we recommend the following steps:
1. Disable face unlock: Go to [Settings] >> [Fingerprints, face data, and screen lock] and ensure that face unlock and Bluetooth unlock features are turned off;
2. Delete and re-register your fingerprints: Remove existing fingerprint data and re-register your fingerprints to ensure only authorized fingerprints can unlock the device.
To address this issue, we recommend the following steps:
1. Disable face unlock: Go to [Settings] >> [Fingerprints, face data, and screen lock] and ensure that face unlock and Bluetooth unlock features are turned off;
2. Delete and re-register your fingerprints: Remove existing fingerprint data and re-register your fingerprints to ensure only authorized fingerprints can unlock the device.
Does it help?
Yes
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