Why is the computer unable to recognize the Xiaomi Wireless Mouse Lite 2 when powered on?

To resolve this issue, please refer to the following methods:
1. Ensure that the mouse is correctly plugged into a USB port. Try connecting it to different USB ports to see if it works;
2. Make sure that your device meets the system requirements: Windows 7 or later, or macOS 10.13 or later;
3. Go to the system's Device Manager and tap on Scan for hardware changes to automatically reinstall the USB drivers. After the installation is complete, the mouse should work properly.
If the above steps do not resolve the issue, please contact the local after-sales service center for further assistance.