Redmi Buds 6 Play FAQ
Overview
1. Q: What is the weight of the Redmi Buds 6 Play?
A: The weight of a single earbud is about 3.825g (tolerance ±0.2g). When both earbuds are placed in the charging case, the total weight of the product is about 46.65g (tolerance ±2g).
2. Q: What is the size of the Redmi Buds 6 Play?
A: Single earbud dimensions: L20.6*W14.5*H22mm;
Charging case dimensions: L53.9*W53.9*H27.4mm.
3. Q: What is the Bluetooth version of the Redmi Buds 6 Play?
A: The Bluetooth version is Bluetooth 5.4 and is backward compatible.
Both Android and iOS systems can be connected, and Bluetooth connection does not require downloading an APP. If prompted to enter a password, please enter "0000".
4. Q: What are the audio and Bluetooth protocols of the Redmi Buds 6 Play?
A: Audio decoding protocol: SBC (does not support AAC mode);
Bluetooth transmission protocols: Bluetooth Version, HFP, A2DP, and BLE.
5. Q: What is the Bluetooth name of the Redmi Buds 6 Play?
A: The Bluetooth name is Redmi Buds 6 Play.
6. Q: What certifications does the Redmi Buds 6 Play have?
A: The Redmi Buds 6 Play obtains many certifications, including BQB, CE, CB, IECEE, NTRA, EAC, FAC, SDPPI, SUBTEL, MTC, BIS, ETA, FCC ID, IC, KC, TELEC, PSE, NCC, BSMI, NTC, MTC, SIRIM, IMDA, and NBTC.
7. Q: What environmental protection requirements does the Redmi Buds 6 Play conform?
A: The Redmi Buds 6 Play complies with RoHS environmental requirements.
8. Q: What are the sensitivity, frequency, and impedance of the Redmi Buds 6 Play?
A: Sensitivity: 104±3dB at 1000Hz, 0.126V;
Frequency response: 20Hz-20000Hz;
Impedance: 16Ω (rated power: 5mW, maximum power: 10mW).
9. Q: What are the colors of the Redmi Buds 6 Play?
A: The Redmi Buds 6 Play comes in four colors of version, including Black, White, Pink, and Blue.
Charging & Power Consumption
1. Q: What are the charging instructions for the Redmi Buds 6 Play?
A: The Redmi Buds 6 Play supports wired charging.
Charging operation:
Connect the Type-C charging cable/data cable to the charging case, using a 5V charger to charge the charging case. The earbud's fully charged time is approximately no more than 60 minutes (depending on the charging case's battery status).
Charging indicator status:
During charging, the white indicator stays on for a long time. After being fully charged, the charging case indicator goes out.
2. Q: How to check the charging case battery level of the Redmi Buds 6 Play?
A: Operation steps:
The charging case detects the battery level automatically with the lid open.
Battery indicator status:
1. When the charging case is being charged and is not fully charged, the white indicator is always on;
2. When the charging case is fully charged, the indicator goes off;
3. When the charging case has an extremely low battery (less than 5%), it will not charge the earbuds;
4. When the charging case has a low battery (battery level≤40%), the white indicator flashes twice every 1 second and goes out;
5. When the charging case has a high battery level (>40%), the white indicator stays on for 5 seconds before turning off.
| Charging case | ||
| NO. | Operation | Description |
| 1 | Press and hold the function key for 2s | Pair |
| 2 | Press and hold the function key for more than 2s (only works after sleep mode) | Charging case quits sleep mode |
| 3 | Press and hold the function key for 10s | Restore to factory settings |
3. Q: How to charge the Redmi Buds 6 Play?
A: 1. When the status bar of the phone shows that the earbuds battery is low (the phone needs to support the display of Bluetooth earbuds battery), please put the earbuds into the charging case and close the lid. The copper pillars at the bottom of the earbuds contact with the two copper pillars at the bottom of the charging case to charge the earbuds. After about 60 minutes, the charging case will fully charge the earbuds;
2. When the charging case is fully charged, it can charge the dual earbuds 3.5 times.
4. Q: What is the charging environment of the Redmi Buds 6 Play?
A: It is more suitable to charge earbuds and charging cases in an environment of 20°C to 45°C. The charging time will be extended in other temperature environments.
Note:
The earbuds’ battery capacity is 57mAh, and the charging case battery capacity is 600mAh.
5. Q: What is the battery life of the Redmi Buds 6 Play?
A: The earbuds can be used for about 7.5 hours on a single charge (50% volume and SBC encoding), and the charging case can store additional power for multiple charges, meeting a battery life of about 36 hours (50% volume and SBC encoding).
Note:
The battery life in different conditions can vary.
6. Q: Why is there an inaccurate battery display on the Redmi Buds 6 Play?
A: During continuous use or charging of earbuds, there are fluctuations in the battery, and the battery level information received by the phone from the earbuds also fluctuates. If the reported battery level is 10%, there can be momentary differences.
7. Q: Why is the Redmi Buds 6 Play used for a short time?
A: Problematic phenomenon:
The Redmi Buds 6 Play’s usage time is too short.
Reasons for the problem:
1. Low battery of earbuds;
2. A higher volume consumes power faster;
3. The earbuds are in an environment with significant electromagnetic interference or obstructed by walls or other obstacles between the earbuds and the phone.
Solutions:
1. It is recommended that you use the earbuds after fully charging them;
2. It is suggested that you lower the volume to see if the usage time becomes normal;
3. Please pay attention to keeping away from objects with significant electromagnetic interference such as microwave ovens when using, and ensure that there are no obstacles between the earbuds and the phone.
8. Q: How to check the battery level of the Redmi Buds 6 Play on a mobile phone?
A: 1. After connecting the earbuds to the phone, the status bar on the phone will display the lower battery of the two earbuds;
2. If the phone supports the pop-up window, you can check the earbud battery level in the pop-up window;
3. You can download and install the Xiaomi Earbuds APP to check the earbuds’ battery level;
4. The Bluetooth connection interface can display the lowest battery level of the earbuds/charging case. For example, there are a 60% battery level for the left earbud, a 50% battery level for the right earbud, and a 40% battery level for the charging case. At this time, the Bluetooth connection interface displays the lowest battery level of the three, which is 40% battery level for the charging case.
9. Q: Can the Redmi Buds 6 Play’s battery be replaced?
A: No, the earbuds’ batteries are built-in lithium-ion polymer batteries and cannot be replaced.
10. Q: Why can't the Redmi Buds 6 Play be charged?
A: Problematic phenomenon:
The earbuds cannot be charged when placed in the charging case after the battery is depleted.
Reasons for the problem:
1. The earbuds are not used for a long time;
2. The charging case is out of battery (the white indicator on the charging case flashes);
3. Poor contact between earbuds and charging case;
4. There is dirt on the contact area of the earbuds or charging case.
Solutions:
1. It is recommended that you charge the charging case for at least 10 minutes to ensure that the earbuds are activated;
2. Repeatedly insert and remove the earbuds from the case 3 times. If the contact is normal, the charging case indicator will light up when the earbuds are inserted into the case;
3. Use a cotton swab to wipe and clean the charging contact copper pillars at the bottom of the earbuds to ensure normal contact with the charging case.
11. Q: Can the Redmi Buds 6 Play be charged by a power bank?
A: Most power banks can charge the charging case, and it requires a Type-C charging cable.
12. Q: What to pay attention to when charging the Redmi Buds 6 Play?
A: 1. It is suggested to use a 5V standard charger;
2. Do not charge in environments with high temperature, high humidity, or low temperature;
3. After the earbud’s battery pack is fully charged and not in use, it will run out of battery and shut down after being left for about 100 days. To better protect the battery life, it is recommended to charge it once a month (when the earbud’s battery pack is fully charged) to avoid battery damage.
13. Q: Can the Redmi Buds 6 Play be charged directly on the computer?
A: Yes, plug the Type-C charging cable into the computer to charge the earbuds.
Appearance, Structure & Accessories
1. Q: What are the additional accessories of the Redmi Buds 6 Play?
A: There are ear caps * 3 pairs (models: L, S, M assembled on earbuds), and user manual * 1.
Functions & Usage Tips
1. Q: How to touch control the Redmi Buds 6 Play?
A: Touch and press the earbud’s touching area to control.
NO. | Operation | Description |
| 1 | Double tap | Music: playback/pause Phone call: answer/end |
| 2 | Triple tap | Music: next track Phone call: reject |
| 3 | Press and hold for 2s | Wake up the mobile phone’s voice assistant |
| 4 | Control on the phone (or custom gestures in the Xiaomi Earbuds APP) | Play the previous song when playing music |
| 5 | Control on the phone (or custom gestures in the Xiaomi Earbuds APP) | Volume increase/decrease |
2. Q: What are the Bluetooth connection instructions for the Redmi Buds 6 Play?
A: How to connect to the earbuds via Bluetooth:
1. Place the earbuds into the charging case, open the lid of the charging case, and the white indicator at the bottom of the charging case will light up. Press and hold the function key on the right for 2s, and the earbud charging case indicator will flash and wait for connection;
2. Search for the Bluetooth name "Redmi Buds 6 Play" on your phone and tap it to establish a connection;
3. If the Bluetooth device is paired and displays "Connected", the Bluetooth connection has been successfully established.
Note:
Due to the characteristics of Bluetooth earbuds, electromagnetic waves in your area will interfere with Bluetooth connections, causing the earbuds to become silent or disconnected.
How to disconnect:
1. Put two earbuds into the case and close the lid for 5s to disconnect automatically;
2. Tap on the Bluetooth name on your phone after connecting to the device, select [Unpair], and the earbuds will be disconnected;
3. Turn off the Bluetooth switch of your phone and disconnect the connection.
Automatically restore connection (paired phones):
1. If the phone that needs to be connected is the last phone that the earbuds were connected to, simply open the lid and the earbuds will connect to your phone automatically;
2. If the phone that needs to be connected is not the last phone that the earbuds were connected to, you need to manually connect by tapping on the Bluetooth name of the earbuds on the phone.
3. Q: What do the indicators mean when using and operating the Redmi Buds 6 Play?
A: When pairing, the earbuds’ indicators flash in white. The LED light goes out after a successful connection. If there is no connection for 1 minute and the earbuds enter sleep mode, the indicator will turn off.
| Earbuds indicators | |||
| No. | Using scenario | Indicator status | Explain |
| 1 | Pairing mode | Flashing lights | The white light flashes twice in 1s |
| 2 | Successful connection | The light is always on | Long lasting for 5s |
| Charging case indicator | |||
| No. | Using scenario | indicator status | Explain |
| 1 | charging | The light is always on | During charging, the white indicator stays on for a long time. After being fully charged, the charging case indicator goes out. |
4. Q: Does the Redmi Buds 6 Play have the noise reduction function?
A: The earbuds themselves do not have the noise reduction function and only support single Mic call noise reduction.
5. Q: How to use broadcast interactive animation pop-ups?
A: When the charging case is opened, the phone will automatically pop up an interface to detect the earbuds. Tap to connect (Only for Xiaomi phones with Bluetooth turned on), and the battery level of the left and right earbuds and the charging case will be displayed after connection.
6. Q: Does the Redmi Buds 6 Play support low latency mode?
A: It supports low latency. In non-call situations, open the top lid of the charging case, remove and wear the left and right earbuds, and press and hold the touch area of the left and right earbuds for 1.5s to turn on/off low latency mode or select the low latency mode in the more settings of the Xiaomi Earbuds APP. Its low latency time can be optimized to 330-336ms (latency data will vary slightly depending on the phone used).
Note:
In the low latency mode, closing the lid of the charging case will close the low latency mode. The next time you open the charging case, you need to press and hold again to turn on the low latency mode.
7. Q: Does the Redmi Buds 6 Play support the local voice function?
A: Not support.
8. Q: What popular voice words are supported by local voice?
A: Not support.
9. Q: What functions can be viewed when the Redmi Buds 6 Play is connected to the Xiaomi Earbuds APP?
A: 1. You can choose more settings and select to turn on/off low latency mode;
2. Check the battery level of the earbuds and charging case;
3. You can check the device SN in the Xiaomi Earbuds APP.
10. Q: What functions can MIUI pop-ups support?
A: 1. MIUI pop-ups can display the current earbuds and the charging case battery information, charging status, and quick connections;
Note:
Please place the Redmi Buds 6 Play close to Xiaomi phones that support pop-ups.
The earbuds should be placed in the charging lid and checked whether the Pair compatible devices function is enabled:
Go to the [Settings] APP on the phone >> select [Bluetooth] >> [Additional settings] >> enable [Pair compatible devices].
2. The mobile phone should be connected to Wi-Fi (not a mobile hotspot), because the quick connect function recognizes the earbuds and requires downloading earbuds motion data through Wi-Fi when using it for the first time. Not using hotspots is to avoid consuming a lot of mobile data traffic. After downloading Quick Connect resources through Wi-Fi for the first time, when using the same earbuds, it can still pop up normally without connecting to Wi-Fi;
Note:
After the first download of Quick Connect resources via Wi-Fi, when using the same earbuds, the pop-up window can still appear properly even without connecting to the network.
3. The dynamic pop-up window displays a non-dynamic image when connecting to a mobile phone for the first time.
Solution: Keep the charging case and phone within 30cm of each other, slowly open and close the lid 3-5 times (do not open and close the lid quickly). The initial pop-up window will be the default image, and the animation effect will appear after a while on a Wi-Fi network (the duration depends on the network speed).
11. Q: What are the compatible pop-up phone models?
A: Firstly, it is necessary to check whether the Pair compatible devices function is enabled: Go to the [Settings] APP on the phone >> select [Bluetooth] >> [Additional settings] >> enable [Pair compatible devices].
Note:
Some models support this function. You can upgrade your mobile phones to the latest MIUI system version and Bluetooth version for use.
12. Q: What is the effective transmission distance of Bluetooth? What will happen if the effective transmission distance is exceeded?
A: The effective transmission distance of Bluetooth is about 10 meters without obstruction or interference.
When the effective transmission distance is exceeded, the connection between the earbuds and the phone will automatically disconnect.
To reconnect to the mobile phone:
1. You can return to the effective range within 5 minutes and the earbuds will be automatically reconnected;
2. After more than 5 minutes, the earbuds enter sleep mode and can automatically reconnect once worn;
3. If the earbuds cannot automatically reconnect with the phone, please restart the Bluetooth on the phone. Press and hold the function key on the charging case for 2 seconds. After the indicator on the charging case flashes to enter pairing mode, reconnect the phone.
13. Q: Will the Redmi Buds 6 Play automatically disconnect after being placed in the charging case?
A: 1. After inserting the earbuds into the charging case, if you do not close the lid, the connection will not automatically disconnect and will remain connected;
2. After inserting the earbuds into the charging case, if you close the lid, the earbuds will automatically disconnect from the phone after 5 seconds;
3. To disconnect your phone from the earbuds, you can turn off the Bluetooth on your phone or place the earbuds in the case and close the lid.
14. Q: Why does the Redmi Buds 6 Play not automatically reconnect after opening the charging case lid?
A: The reasons are as follows:
1. The Bluetooth on the phone is not turned on;
2. The earbuds automatically reconnect to the last connected device by default. Your earbuds were not connected to this phone the last time;
3. The phone is too far away from the earbuds, exceeding the effective transmission distance (10m), or obstacles are blocking between the earbuds and the phone;
4. Due to the special nature of Bluetooth earbuds, electromagnetic waves in your area will interfere with Bluetooth connections;
5. The copper pillar at the bottom of the earbuds is dirty.
To solve these issues, please refer to the following methods:
1. Turn on Bluetooth on the mobile phone;
2. If it is not the last connected phone, please re-pair and connect;
3. Put the phone and earbuds together and reconnect them;
4. Please confirm if your earbuds are in an environment with strong interference and stay away from objects with significant electromagnetic interference such as microwave ovens;
5. Clean the copper pillar at the bottom of the earbuds and then pair them again.
If none of the above can solve the problem, remove the left and right earbuds from the charging case and wear them. At the same time, tap the touch area of the left and right earbuds three times to force pairing.
If none of the above can solve the problem, please try resetting to factory settings. Within 10 seconds, continuously tap the left and right earbuds touch areas five times (Not in music or call mode), and you will hear a prompt sound to reset to factory settings.
15. Q: How to use the Redmi Buds 6 Play to answer or end calls?
A: When wearing the earbuds, double-tap on any touch area on the earbuds to answer a call. Triple tap the touch area on either side of the earbuds in a row to reject the call.
16. Q: Can others hear the conversation when making a phone call with the Redmi Buds 6 Play?
A: Other people cannot hear your conversation. By default, earbuds can only connect to one device at a time, and there will be no crosstalk with other devices. Please feel free to use them.
17. Q: Why does the other party hear a low volume and some noise during a call when using the Redmi Buds 6 Play?
A: 1. If there are obstacles or a long distance between your phone and earbuds, it will cause the other person to hear low sound and noise. Please make sure there are no obstacles between your phone and earbuds, such as taking your phone out of your pants pocket and placing it in your shirt pocket;
2. If the signal at your call location is weak and the network is unstable, it will affect the call quality. Please move to an area with a good signal before making the call;
3. If there is an object with significant electromagnetic interference next to you, it will cause the other party to hear a low volume and noise. It is recommended that you stay away from objects with significant electromagnetic interference such as microwave ovens during use.
18. Q: Why is the Redmi Buds 6 Play connected but there is no sound or stuttering?
A: The earbuds are already connected to the phone, but there is no sound inside the earbuds after wearing them.
Reasons for the problem:
1. Due to the special nature of Bluetooth earbuds, electromagnetic waves in your area will interfere with Bluetooth connections, resulting in silence;
2. Please check the volume setting of your phone to see if it is not turned on and in silent mode;
3. The phone is too far away from the earbuds, exceeding the effective transmission distance (10m), or obstacles are blocking between the earbuds and the phone, such as the phone being placed in a pocket.
Solutions:
1. Please confirm if your earbuds are in an environment with strong interference and stay away from objects with significant electromagnetic interference such as microwave ovens;
2. Turn on the volume on your phone;
3. Use the phone and earbuds together or reconnect them;
4. Disconnect, put the earbuds back into the charging case, close the case lid for 5 seconds, open the case lid to reconnect with the phone or disconnect the phone from another Bluetooth device;
5. If none of the above can solve the problem, please try restoring the factory settings. Press and hold the button for 10 seconds, and the indicator will flash. Reconnect to restore the factory settings.
19. Q: Why is there still external sound after connecting the Redmi Buds 6 Play to the mobile phone?
A: The earbuds and phone are connected, but music, videos, calls, and other sounds are still being played externally.
Reasons for the problem:
Bluetooth is connected, but the [Media audio] option is not selected.
Solutions:
After connecting the earbuds to the phone, go to [Settings] >> [Bluetooth] >> select [Redmi Buds 6 Play] >> enable [Media audio].
1. On the Bluetooth settings of the phone, disconnect Bluetooth and reconnect Bluetooth;
2. Turn off Bluetooth on the phone, turn on Bluetooth again, and the earbuds and phone will automatically reconnect successfully.
If none of the above can solve the problem, please try restoring the factory settings. Press and hold the button for 10 seconds, and the indicator will flash. Reconnect to restore the factory settings.
20. Q: Is the Redmi Buds 6 Play or a phone’s microphone used when recording videos or audio?
A: Different phones and software have different settings for recording videos and audio, depending on the specific scenario you are using.
When making calls, or listening to music, the microphone of the earbuds is used. When recording videos and audio software, the microphone of the mobile phone is used for recording.
21. Q: The function summary of the Redmi Buds 6 Play
A: 1. The earbuds do not require data consumption;
2. The earbuds do not support file transfer;
3. The earbuds do not have a storage function and cannot download or play music separately;
4. You can listen to e-books with the earbuds;
5. The earbuds do not support heart rate monitoring;
6. The earbuds are connected to the phone via Bluetooth, with minimal radiation. The earbuds have passed strict safety and environmental certifications, so please feel free to use them;
7. You can hear the prompt sound of navigation software with the earbuds.
22. Q: Why do voice calls, video calls, and games sometimes experience delays when using the Redmi Buds 6 Play?
A: 1. The audio is first transmitted from the mobile phone to the main earbud, and then the main earbud transmits the audio to the sub earbud. There will be a certain delay in the audio transmission process, however, it will not affect the music and calls;
2. When the network environment is poor, there will be delays in signal transmission and packet loss;
3. Some games (such as PUBG) have high requirements for latency and mobile processing. There will be slight delays.
23. Q: Why does only one earphone have sound when paired with Bluetooth?
A: The reason analysis is as follows:
1. Poor contact with single-sided earbud results in only pairing with single-sided earbud;
2. Unilateral earbud will shut down due to low battery;
3. There is any dirt blocking the speaker in the earbuds and earplugs;
4. Check whether the earbuds are soaked in water and sweat, causing a short circuit and freezing;
5. Bluetooth disconnection of left and right earbuds.
Solutions:
1. Please put the earbuds back into the charging case and confirm that the indicator on the charging lid will light up when they are put into the charging case. Repair the earbuds with Bluetooth to restore them;
2. After confirming that the earbuds are in good contact, put them in the charging case and charge them for 10 minutes. Pair them with Bluetooth again to restore them;
3. Check and clean the earbuds and earplugs for dirt;
4. It is recommended to send it to the after-sales service center for disassembly and inspection;
5. Please try to restore the factory settings. Press and hold the button for 10 seconds until the indicator flashes, then reconnect to restore the factory settings.
24. Q: Why is the Redmi Buds 6 Play in the charging case still playing music?
A: The reason analysis is as follows:
1. The copper pillar of the earbuds is dirty and has poor contact;
2. Using earplugs that are not compatible with the product will result in the earbuds not being properly inserted into the charging case.
Solutions:
1. Wipe the copper pillar of the earbuds and repair them;
2. Select the appropriate earplugs that come with the earbuds.
25. Q: Is the Redmi Buds 6 Play waterproof?
A: The earbuds adopt an IPX4 level (The charging case does not support waterproofing) waterproof design, which can prevent water splashing from all directions from entering. Whether it is sweaty exercise such as fitness or walking and cycling in light rain, the earbuds can work properly and safely. It is recommended that you wipe your earbuds promptly after sweating.
The splash-proof, water-resistant, and dust-proof functions are not permanently effective, and the protective performance will decrease due to daily wear and tear. Do not charge the earbuds in a damp state, and do not swim while wearing them. Damage caused by immersion in liquid is not covered by the warranty.
26. Q: Why does the Bluetooth suddenly disconnect while using the Redmi Buds 6 Play?
A: The earbuds suddenly disconnected from the phone.
Reasons for the problem:
1. The earbud battery is low;
2. The phone is too far away from the earbuds, exceeding the effective transmission distance (10m), or obstacles are blocking between the earbuds and the phone;
3. Due to the special nature of Bluetooth earbuds, electromagnetic waves in your area will interfere with Bluetooth connections.
Solutions:
1. Please charge the earbuds immediately;
2. Put the earbuds together with the phone and reconnect them;
3. Please confirm if your earbuds are in an environment with strong interference, away from objects with significant electromagnetic interference such as microwave ovens and surveillance cameras;
If none of the above can solve the problem, please try restoring the factory settings. Press and hold the button for 10 seconds, and the indicator will flash. Reconnect to restore the factory settings.
27. Q: Will there be any adverse reactions when wearing the Redmi Buds 6 Play for a long time?
A: 1. The earbuds adopt an in-ear design, which can cause fatigue and slight pain when worn for a long time. Eczema will occur in high-temperature environments. It is recommended to take off the earbuds and rest for a while after continuous use for 1 hour;
2. It is recommended that you choose appropriate earplugs to increase ear comfort and reduce pain.
28. Q: Is the Redmi Buds 6 Play attached to the charging case and will it fall out?
A: The earbuds will be magnetically attached to the charging case and will not fall out during normal use. There is also a magnetic attraction between the upper and lower lids of the charging case, which will not cause detachment during normal use.
29. Q: Can the Redmi Buds 6 Play be brought without the charging case?
A: If your phone is already connected to the earbuds and the earbuds have enough power to meet your needs when going out, you can skip the charging case. However, to prevent the use of a charging case without sound, storage or loss, it is recommended that you carry a charging case as much as possible when going out.
30. Q: How to reset the Redmi Buds 6 Play to factory settings?
A: Press and hold the button for 10 seconds, and the indicator will flash. Reconnect to restore the factory settings.
To maintain the earbuds by referring to the following steps:
1. Do not expose the earbuds to liquids or damp places;
2. Do not use abrasive solvents to clean earbuds;
3. Please try to avoid placing the earbuds in environments with low temperatures (Below 0℃), high temperatures (Above 45℃), or large temperature differences for a long time. Prolonged exposure to these environments can easily damage the battery's activity and result in battery damage;
4. Do not expose the earbuds to open flames to avoid explosion hazards;
5. Do not touch the earbuds with sharp objects, as it will cause scratches or damage;
6. Do not insert any objects into the earbuds as it will damage the internal components;
7. Do not attempt to disassemble the earbuds;
8. If the earbuds are not used for a long time, please make sure to place them in a dry place. If they are left for more than a month, they should be charged on time to ensure the performance of the battery and earbuds.
31. Q: Does the Redmi Buds 6 Play support connecting to a TV?
A: It supports smart TVs with Bluetooth functionality.32. Q: Does the Redmi Buds 6 Play support AAC decoding?
A: This product does not support AAC decoding, only supports SBC.
33. Q: Why are the usage times and the battery power of the left and right earbuds of the Redmi Buds 6 Play inconsistent?
A: By default, the earbuds taken out first from the charging case are the primary ear, and the earbuds taken out later are the secondary ear. When the primary ear is responsible for the same function, it is also responsible for transmitting data to the secondary ear and connecting to the phone, so the power consumption will be relatively high compared to the primary ear, and the usage time will be relatively short.
34. Q: Why does the Redmi Buds 6 Play lag when listening to music in some environments?
A: 1. The RF performance problem of the earbuds;
2. The RF performance problem of the mobile phone;
3. The usage environment of the earbuds and whether there are any obstacles or impedances between the earbuds and the phone;
If you find that the earbuds are intermittent during use, you need to confirm whether the antenna of the earbuds is blocked during running and whether there is any wireless environmental impact in the running environment (Such as Wi-Fi, mobile phone base stations, transformers, high-power electrical devices, etc.).
35. Q: How to adjust the volume and control the next track with the Redmi Buds 6 Play?
A: Tap the earbud's touch area continuously 3 times to switch to the next track. If you need to adjust the volume, you can use the volume-up button on your phone.
36. Q: There is no problem with the sound quality when listening to music, but the sound quality deteriorates when playing games with the Redmi Buds 6 Play
A: When listening to music, the A2DP protocol is activated.
When playing games, the game APP starts the HFP calling protocol, however, the audio bandwidth is narrow and the sound quality is slightly poor when using the HPF protocol.
Frequently Asked Questions
1. Q: Why does the Redmi Buds 6 Play suddenly fail to charge or charge unstably?
A: 1. The earbuds have been unused for a long time, resulting in power consumption and shutdown;
2. Poor contact between the earbuds and the charging case or there is dirty on the contact points;
3. The charging adapter used is incompatible.
Suggested solutions:
1. It is recommended that you charge the earbuds for at least 10 minutes to ensure activation;
2. Repeatedly insert and remove the earbuds from the charging case 3 times;
3. Use a cotton swab to wipe and clean the bottom copper pillars of the earbuds and the charging case (Whether there is any foreign object contact).
2. Q: Why does the touch area of the Redmi Buds 6 Play not work when tapping it sometimes?
A: For the touch area and operation method of earbuds, it is necessary to tap on the touch area indicated by the User manual of the earbuds. If the tapping is not in the designated area or the continuous tapping interval is insufficient/the tapping force is not enough, it will cause the tapping touch area to have no function.
3. Q: Why does the sound of one of the Redmi Buds 6 Play decrease after using it for some time?
A: If the sound of one earbud has decreased, we suggest that you remove the ear cap and clean the speaker hole with a brush to check for any foreign objects blocking the hole.
4. Q: Will wearing the Redmi Buds 6 Play cause allergies? What to do if there are adverse reactions (such as inflammation)?
A: The earbuds, ear caps, and other parts of this product that come into contact with the skin have undergone strict harmful substance inspection and will not have any impact on the human body. When using earbuds, please be careful not to wear them for a long time (Such as sleeping), keep your ears clean, and avoid sweat or dirt residue that will cause discomfort, inflammation, suspected allergies, and other problems in your ears after wearing them.
Possible causes of suspected allergy symptoms:
1. Wearing it for a long time (Such as sleeping), it is not breathable, and there is sweat residue on the earbuds;
2. The earbuds have dirt that has not been cleaned for a long time, and the accumulation of residue has led to suspected allergic symptoms;
3. If you experience severe discomfort, inflammation, or allergies in the ear after wearing it, it is recommended to stop wearing it and consult a doctor promptly.
If there are only mild itching symptoms, it is recommended to refer to the following guidelines when wearing:
1. After wearing earbuds for exercise, please check if there is sweat on the earbuds. If there is, please wipe them clean before putting them into the charging case;
2. For daily use, regularly check whether there is dirt in the earbuds, ear caps, and charging case. If there is, please clean them promptly;
3. After wearing the earbuds continuously for a long time, remove them and let the ears rest for about half an hour to relieve ear fatigue;
4. After taking a shower, if there are residual water droplets inside the ears, please clean them thoroughly before wearing the earbuds.
5. Q: Why is the pop-up window interface not a dynamic icon when the lid of the Redmi Buds 6 Play is opened and connected to the phone?
A: This is because when Xiaomi phones connect earbuds for the first time, the pop-up interface is uploaded to Xiaomi Cloud servers. When using the phone for the first time, the dynamic pop-up animation will be automatically downloaded. If you are using it for the first time, it will affect the loading speed of the dynamic pop-up under different network environments. If this pop-up appears as the default pop-up interface during use, you can put the earbuds back into the charging case, open the lid again, and the dynamic pop-up will be displayed properly.
When you change the connected phone, you will encounter the same problem. You can try putting the earbuds back into the charging case and reconnecting them.
6. Q: Why does not the music pause after removing the other earbud of the Redmi Buds 6 Play?
A: The Redmi Buds 6 Play does not support the in-ear detection pause function. You can pause the music playback by double tapping the touch area of the earbuds.
7. Q: Why is the Redmi Buds 6 Play unable to connect via Bluetooth when using it without charging for the first time?
A: 1. When using the earbuds for the first time, it is necessary to remove the protective film at the bottom of the charging copper pillar to avoid affecting the communication of the earbuds;
2. Check if any foreign objects are blocking the charging copper pillar at the bottom of the earbuds to avoid any impact on communication caused by foreign objects.
8. Q: Is it easy for the Redmi Buds 6 Play to fall off when worn?
A: The product features an in-ear design with earplugs inserted into the ear. To achieve a fixed effect, according to your feedback, there will be issues with the earbuds falling off during exercise. The earbuds come with L-size and S-size earplugs. It is recommended that you try adjusting them to suit your ear plug experience.
9. Q: Is there a large gap in the hinge position of the charging case of the Redmi Buds 6 Play?
A: The upper and lower lids of the charging case are connected by a metal shaft. To ensure smooth opening and closing of the lid, a certain reasonable gap should be left between the stator and rotor of the shaft during design. The upper lid will be within the range of the shaft gap, which is a common phenomenon in this type of product. The product has undergone strict appearance and functional inspection before leaving the factory, please feel free to use it.
10. Q: Does the material of the Redmi Buds 6 Play feel like plastic to the touch?
A: Thank you for your feedback. As the surface material of the charging case is designed with anti-slip frosted surface treatment, there are no problems with product use, so you can use it with confidence.
11. Q: Will there be abnormal noise when the Redmi Buds 6 Play rubs the top lid of the charging case?
A: The Redmi Buds 6 Play considers that the charging case can be opened and closed properly without interference. There will be some space on the upper and lower lids of the charging case. If you rub the charging case lid hard, there will be a slight creaking sound due to the friction between the charging case lid and the lower lid, which is a common phenomenon in this type of product. The product has undergone strict appearance and functional inspection before leaving the factory, please feel free to use it.
12. Q: Why is there no charging cable included in the Redmi Buds 6 Play packaging?
A: The Redmi Buds 6 Play package does not include a charging cable. The earbuds can use a Type-C charging port, which is compatible with most phone and computer charging cables and can be used with your phone/computer's Type-C charging cable.
13. Q: Is the connection position of the Redmi Buds 6 Play front case cracked (as shown in the following picture)?
A: Thank you for your feedback. This position is the joint seam generated by normal thermoplastic molding of the product, and it is not caused by the cracking of the earbuds themselves. It will not have any abnormal impact on your use. Please rest assured to use it.
Does it help?