If the Xiaomi Smart Evaporative Humidifier cannot be connected to Wi-Fi, you can refer to the following methods for troubleshooting:
1. Confirm that the Wi-Fi network connected to the phone is the same as the network the humidifier is connected to;
2. Confirm whether the connected Wi-Fi network is 2.4GHz, the machine does not support connecting to 5GHz network;
3. Check whether the Wi-Fi network password is correct.
Note:
Take an Android phone as an example, enter the phone settings to find Wi-Fi settings, find the Wi-Fi network currently connected to the phone, tap this Wi-Fi and the Wi-Fi information will appear.
If the Xiaomi Smart Evaporative Humidifier fails to update, you can refer to the following methods for troubleshooting:
1. Check whether the mobile phone network is normal;
2. Check whether the network connected to the humidifier is normal;
3. Reset the humidifier and then connect to the Mi Home/Xiaomi Home APP to try the firmware update.